Dexters London reviews

★★★★★ 5/5

Google

We had a fantastic experience with Dexter's, and we would especially like to thank Sade Long for all of her help and support throughout the process. Sade was incredibly kind, professional, and attentive from start to finish. She guided us through every step of securing our property, always keeping us informed and responding promptly to any questions we had. What could have been a stressful process felt smooth and straightforward thanks to her dedication and positive attitude. Her genuine care, patience, and willingness to go the extra mile made a real difference, and we are so grateful for everything she did to help us secure our new home. Thank you, Sade, for providing such excellent service. We highly recommend Dexter's and would not hesitate to work with Sade again in the future.

Yugyeong · 22 July 2026

★★★★★ 5/5

Google

We had a really positive experience with while finding a flat to rent given the current market. Sade and Kimberley were especially helpful throughout and always easy to contact. We initially viewed a property that wasn’t quite right for our needs, but after mentioning what we were looking for, Sade quickly suggested another option that was a much better fit. The whole process was quick and smooth, and they made everything feel easy from start to finish.

Jessica · 22 May 2026

★★★★★ 5/5

Google

I had a fabulous experience with Dexters Clapham. I was looking for a flat with very specific requirements and visited multiple agencies. None of them seemed to hear me and none of them seemed to understand what I was looking for, showing me properties that completely missed the mark. When I reached Dexters, the story changed. Matt greeted us and Sade heard and understood my requirements for a flat. She showed me exactly the one place that ticked all boxes, and in just 48 hours after I reached Dexters, my flat was secured. Sade was wonderful, clear and responded with the speed of light through the whole process. Really made a difference and I won’t hesitate to reach out to Dexters again for future searches. Thank you, Matt and Sade!

Catalina · 13 March 2026

★★★★★ 5/5

Google

A big thank you to Matt, Sade, and the team at Dexters, Clapham South. I recently sold a property and had planned to rent for a while. When the chain collapsed during the sale, the team were incredibly understanding and genuinely caring in what was a very stressful situation. They then went out of their way to find me a new property once new buyers were in place. I cannot recommend them highly enough. Chris Smith

Christopher · 10 April 2026

★★★★★ 5/5

Google

Estate agents often carry a tough stigma, but thankfully Dexters Clapham South & Balham don’t live up to that stereotype. Their conduct in the local area is refreshing, and they’re clearly well-versed in the information they provide. There was no hard sell just an honest, professional experience, unlike other estate agents I spoke with today. A strong recommendation. It’s always disappointing to see good businesses receive bad reviews. I initially looked them up simply to find the email address of the woman I spoke with earlier, but it prompted me to leave this review nonetheless.

Sebastian · 13 February 2026

★★★★★ 5/5

Google

We had an outstanding experience working with Sade to secure our new rental. From the very first conversation, she was professional, proactive, and genuinely invested in finding the right place for our family. She took the time to understand what we needed and consistently went above and beyond to make the process smooth and stress-free. Sade was incredibly responsive, transparent, and detail-oriented throughout, whether it was arranging viewings, answering questions, or guiding us through the paperwork. In what can often be a hectic and frustrating process, she brought clarity, calm, and confidence every step of the way.

Matthew · 13 February 2026

★★★★★ 5/5

Google

I had a really positive experience working with Matt at Dexters Clapham South, both whilst staying in the area and now through the process of ending my tenancy and handing everything over. He has been professional, responsive, and extremely helpful throughout, always taking the time to explain things clearly and answer any questions. The whole process has been smooth and stress-free thanks to Matt’s support, and I’d happily recommend him to anyone dealing with Dexters.

Sarah · 13 February 2026

★★★★★ 5/5

Google

Very good experience with this Dexters office, from the start of our rental search to securing a property and signing the contract. Our letting agent Luca was very efficient and communicated with us promptly throughout the whole process, and now during the tenancy if we have any queries. Definitely in good hands with the team at Dexters Clapham South & Balham.

Georgia · 13 February 2026

★★★★★ 5/5

Google

A big shout out to Sade for helping my son find a flat to rent in Balham. Sade was super helpful, very knowledgable of the area and my son is very happy with the outcome. I would definitely recommend Sade if you are looking for a property to rent in the Clapham/ Balham area

Jan · 13 February 2026

★★★★★ 5/5

Google

Excellent service from start to finish. Everything was handled very quickly and smoothly, and the team was incredibly helpful throughout. Highly recommend! Special thanks to Matt and Kim for going above and beyond to help me :)

Selin · 22 June 2026

★★★★★ 5/5

Google

I had a second viewing with Sade and, once again, she was an absolute pleasure to deal with. She was refreshingly honest, took the time to really understand what I was looking for, and never made me feel like she was trying to sell me something that wasn't right for me. She gave me some genuinely helpful advice and followed up afterwards exactly as she said she would. It was clear she really cared about helping me find the right place, rather than just getting the viewing over with. Sade struck the perfect balance of being warm, approachable and professional, and I left feeling much more positive about my search. I wouldn't hesitate to recommend her.

Jillian · 22 July 2026

★★★★★ 5/5

Google

I was only in London on short notice for a day and Dexters were able to accommodate me for a viewing. Special shoutout to Luca who made the process very simple. He handled the viewing processes all the way through to paying deposit on the rented flat. Look forward to moving, thanks again Luca!

Liam · 13 January 2026

★★★★★ 5/5

Google

Helena was helpful throughout the whole process, made sure she gave me plenty of options of properties she thought I’d like and once we came to one I liked she was helpful and knowledgeable about the property and took me round for a great viewing. Would highly recommend

Bailey · 13 December 2025

★★★★★ 5/5

Google

I recently had the pleasure of working with Aaron from Dexters Clapham South & Balham Estate Agents, and I cannot recommend Aaron or this agency highly enough. Moving to a new country and navigating the complexities of applying for and signing a new lease can be incredibly daunting, but Aaron made the entire process seamless and stress-free. From the very beginning, Aaron was incredibly kind, patient, and attentive. Thank you, Aaron, for making my transition to a new country so much smoother. You are a true asset to Dexters!

Stephanie · 11 November 2024

★★★★★ 5/5

Google

Dexters have been brilliant helping us find a property to rent. Kimberly Abreu was lovely, helpful and made the whole process very easy!

Mabelle · 22 May 2026

★★★★★ 1/5

Google

--- "I had a profoundly disappointing experience with Dexter Lettings Agency in Clapham South. From the outset, the service was lacking in professionalism and transparency. My initial inquiries were met with delayed responses, and when I finally managed to speak to someone, the information provided was often unclear or incomplete. The problems only escalated once I signed the lease. The property was not in the condition promised; there were several maintenance issues that were either ignored or inadequately addressed. Despite numerous attempts to contact the agency for repairs, I received little to no follow-up. The lack of urgency and responsiveness was frustrating and unprofessional. The final blow was the handling of the move-out process. I was charged excessive fees for minor damages that were either pre-existing or were the result of normal wear and tear. The communication during this process was particularly poor; I had difficulty reaching anyone who could provide a satisfactory explanation or resolution. Overall, my experience with Dexter Lettings was marked by poor customer service, lack of accountability, and hidden fees. I would strongly advise prospective tenants to look elsewhere for a more reliable and customer-oriented letting agency. Unfortunately, my experience was far from satisfactory, and I cannot recommend Dexter Lettings based on their service."

The · 22 August 2024

★★★★★ 5/5

Google

Luca has been incredibly helpful in his assistance with our flat search. He has been very responsive to emails/phone calls/texts and explained every step of the process thoroughly and in a professional manner.

Ryan · 13 February 2026

★★★★★ 5/5

Google

I recently had the pleasure of meeting Aaron, and my experience was exceptional. He was sincere, honest, and incredibly knowledgeable about the property I viewed with him. Aaron took the time to understand my needs and providing clear, transparent information throughout the process and didn't rush me at any point. Aaron's proactive approach and genuine commitment to customer satisfaction made me feel valued and well-informed, which is a refreshing change from the numerous other properties I viewed. If you're looking for a someone who truly cares and goes above and beyond, I wholeheartedly recommend Aaron for a fantastic experience.

John · 19 August 2024

★★★★★ 5/5

Google

I had a great experience with Dexters while searching for my new home. Dexters have been consistently professional, responsive, and genuinely supportive throughout the process. Communication was always clear and timely, which made everything feel smooth and stress-free. A special mention goes to Luca, who was incredibly helpful from start to finish. He took the time to understand what we were looking for, answered all questions promptly, and made the entire experience far easier than I expected. I’d highly recommend Dexters to anyone looking for a reliable and professional estate agency.

Isabella · 13 February 2026

★★★★★ 5/5

Google

Dexters has been my letting agent since 2012. They have never failed to find me a tenant and always have back to back tenancy even during economic downturn. I feel very looked after and they make my life much easier as a landlord. Their fees is very reasonable and when negotiating with the tenants they always have your best interest at heart. Ryan was very helpful in the renewal of my tenancy. His advice shows that he’s experienced and knowledgeable in the market.

Irene · 26 July 2024

★★★★★ 5/5

Google

Sade has been great to deal with, very professional and helpful. The whole process was very smooth working with her.

Brendon · 22 April 2026

★★★★★ 5/5

Google

Sade, the manager at Dexters, was an absolute superstar in helping us get our new flat sorted on Cavendish road, in clapham after a long and grueling search. She was instrumental in getting us a super quick turnaround on documents and we managed to go from making an offer to contracts signed in the space of a matter of hours. Couldn't recommend enough!

Peter · 22 May 2026

★★★★★ 5/5

Google

Big thank you to Aaron for helping me find my dream flat! Aaron was quick to get back to me after I made an enquiry and booked a viewing for a flat he thought I would like. I put in an offer and within a week I had the keys! He is very professional, easy to communicate with and made the whole process so simple. I couldn’t recommend Aaron enough! Thank you again

Anna · 24 August 2024

★★★★★ 5/5

Google

Thank you Ryan for your professional and personal approach to negotiating with us to secure the management of our flat. Your genuine approach from the start gave us confidence and trust that we were in good hands. Thank you Aaron for your attention to detail and ensuring all tasks were taken care of along the way. Your thorough approach ensured all tasks were completed accurately and in a timely manner. Working with Dexters has been such a pleasure. Thank you both!

Shawn · 22 March 2024