Trusted Agent profile · London

Dexters London reviews

4.8

★★★★★ Excellent

389 reviews across 1 platform

9 Cavendish Parade, Clapham Common South Side, London, SW4 9DP

Part of Dexters, see every office.

Dexters's office in London, at 9 Cavendish Parade, is rated 4.8 out of 5 across 389 reviews on 1 platform, including 389 Google reviews rated 4.8.

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4.8 / 5

389

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We have had a brilliant experience over the past few weeks while sorting out renting our new flat. As we are first time renters, we had lots of questions and Sade has been so helpful in guiding, advising, and supporting us throughout the process. Huge thanks!

Rachael · 13 August 2025

5/5

Google

Thanks Aaron for all your help in getting our rental sorted. The service was professional and friendly. Aaron was always there to answer our questions and helped us get everything done and signed as quickly as possible. I can highly recommend

Finley · 11 August 2024

Agent replied · 25 August 2024

Dear Finley, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Aaron. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

Sade makes everything easy for you! Communication is constant, and she helps resolve everything so the process of renting your new home is much smoother. I hope you get Sade when you’re looking for a new place!

Juan · 13 March 2026

Agent replied · 13 April 2026

Dear Juan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

I had the pleasure of working with Aaron during the process of renting a flat in Clapham South. From start to finish, Aaron was incredibly professional, knowledgeable, and responsive. Thank you for your service!

Ashleigh · 28 October 2024

Agent replied · 11 November 2024

Dear Ashleigh, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Very good housing agents in South London. I have been dealing with them for quite some time and I have to say that they are very approachable and always keen to help with issues/questions. Leo Monteiro has been my recent contact and he is a very pleasant guy, friendly who strives to help with any issues. After 2 and a half years both Dexters and as an extension, Leo, have been greatly supportive especially after discussing about changes needed in the house so as to extend the contract.

Niko · 10 November 2019

Agent replied

Dear Niko, Thank you for your review regarding your experience with our Clapham South Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Aaron was very helpful in finding our first flat! He has made the process quick, easy and stress free. We would definitely recommend dexters to family and friends!

Saffron · 5 January 2025

Agent replied · 9 January 2025

Dear Saffron, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I have worked with Leo Monteiro for some time and he’s always been very helpful and quick to respond to all issues. The people renting my flat seem very pleased and grateful for his help when required. Leo’s work has been particularly helpful over the past few months because of problems caused by the trees in my back garden. Leo has worked with a number of people with virtually opposite demands and I’m very grateful for handling this whilst I live so far away. Alastair Bromley

Alastair · 29 July 2019

Agent replied

Dear Alastair, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Clapham South Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Highly recommend Dexter Clapham South Office! - Especially Autumn Bailey, who assisted us in finding the perfect apartment match for us. After being on the look out for a new place, me and my partner met A LOT of letting agents. Autumn is hands down the most professional and reliable person we encountered. Instead of just showing us the property we contaced Dexter's for, she made a portfolio of properties with the desired qualities we were looking for. A lot of agents do this, but we experienced that most of the "other" apartments were the ones they had not been able to let, and therefore didn't fit our specs at all. Not the case with Autumn! We liked all the properties she viewed us - she also got all the viewings for the same day, around the same time, driving us from door to door. Making our time worth the while, something we greatly appreciate as two working professionals. Hands down our best experience with a letting agent.

N.I · 29 July 2019

Agent replied

Dear Sir/Madam, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Clapham South Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Great experience with Dexter’s, massive thank you to Liz for helping us she was brilliant from the start of our search to finally securing a property. She was super professional and always went the extra mile to help us find somewhere. Communication was great keeping us updated on properties in the area and any questions we may have. Highly recommend Dexter’s if you need an agent in the area and especially recommend Liz!PositiveProfessionalism

Louise · 21 June 2021

Agent replied · 20 June 2024

Dear Louise. We are pleased to read you received a five star service from Liz in our Clapham South office. We hope that we can assist you again in the future. Kind regards Evie Fisher Customer Relations Team

5/5

Google

We had a very positive experience buying our flat through Dexters earlier this year. Garry was very accomodating and helpful in ensuring the sale went through smoothly. The team have all been great! Thank you!

Mei · 22 August 2024

Agent replied · 24 October 2024

Dear Mei, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

1/5

Google

Worst agents out there. We have had no working washing machine for nearly 4 months and we have a mice infestation. They are doing nothing about it and refuse to send me their formal complaints procedure even though I have asked repeatedly. …

Bella · 13 December 2025

Agent replied · 13 April 2026

Dear Bella, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Asma

5/5

Google

Aaron was absolutely amazing and gave the best customer service. I'm not the easiest person when it comes to getting a hold of me and my circumstances were very specific, but Aaron was knowledgeable and helpful in navigating it successfully!

Imojen · 21 May 2024

Agent replied · 20 June 2024

Dear Imojen, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma, Customer Relations Team

5/5

Google

Matt came to value my property recently for rentals, my plans have changed so I’m not looking to move abroad anymore however he was very knowledgeable and gave me some good advice. Will definitely use Dexters when I’m finally on the move!

Jake · 13 December 2025

Agent replied · 13 April 2026

Dear Jake, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Dexters are definitely one of the most reliable estate agents in the area! Autumn was absolutely amazing with our property search - she kept us up to date every step of the way and was always at the end of the phone for any questions which was great especially during this uncertain time! Thanks so much Autumn and the rest of Clapham South Dexters for a great experience!PositiveResponsiveness, Professionalism

A · 26 August 2021

Agent replied · 20 June 2024

Dear Annabel. Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

We recently moved into our new place with Dexters and our property managers Charlotte Kennedy and Alfie Brown were really great throughout the whole process. We had a couple of issues at the beginning and they made sure that everything was resolved or on the way to be resolved within 24 hours. Alfie even helped my partner carry some heavy furniture up to the flat. Absolute professionals. Thank you for taking such good care of us.

Antónia · 29 July 2019

Agent replied

Dear Antónia, We appreciate you taking the time to submit your review regarding the service you received from our Clapham South Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Dexters, and Luca specifically, were fantastic with helping us find our property. He was so quick at replying and answering any of our questions. The entire process was seamless, we went from viewing the flat to having signed the contract …

Georgina · 13 December 2025

Agent replied · 13 April 2026

Dear Georgina, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Luca and the team. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

Dexters are definitely one of the most reliable estate agents in the area! Autumn was absolutely amazing with our property search - she kept us up to date every step of the way and was always at the end of the phone for any questions which was great especially during this uncertain time! Thanks so much Autumn and the rest of Clapham South Dexters for a great experience!

Annabel · 30 July 2021

Agent replied · 30 July 2023

Dear Annabel. Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team

1/5

Google

If you have EMMA BEARD as your tenancy manager; good luck to you. She is incapable of reading a single email from anyone, and has some astounding skills in selective responding. I think my partner and I must have attempted to correspond with her at 7 different occasions stipulating we are now abroad and that our old numbers are not in use anymore. Emma must have decided that we were emailing in a different language as she chose to ignore all of them. It was like dealing with an ignorant bat, only bats use sonar to try and navigate their way through life. When we did eventually manage to contact her (through no help from her whatsoever), she couldn’t even be bothered to deal with us herself! We dealt with someone else with a very quick 5 minute call. Overall, a very bleak experience. Would not recommend. Emma, if you hate emailing tenants and reading so much, I recommend you find a job elsewhere. Maybe one that doesn’t require you to follow an email chain or talking to tenants at all!

A · 18 August 2024

Agent replied · 24 October 2024

I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team

5/5

Google

We are at the end of our 2 year lease in a property managed by Dexters. 3 months prior our leaving, the property was back on the market and viewings had to be arranged. Aaron, Daine, Ryan and everyone on the team at Dexters were very considerate. Made sure the viewings were at a time suitable for us and not intrusive as my aging mother would have been very anxious about having strangers in the house. It was also reassuring that we had a feeling that people who were brought to view the property were serious clients and not random people just wanting to view a house. Which meant the number of visits were limited only to those who were genuinely interested. I would be very happy to have Dexters working with me in the future for bother as a landlord and as a tenant. Thank you to everyone at Dexters Clapham South!

M · 26 July 2024

Agent replied · 25 August 2024

Dear M Iu, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Our letting agent Aaron O' Neal was an absolute pro who made the entire process as smooth and stress free as possible, I couldn't recommend his services and Dexters more highly. If you're looking to let a property in this region look no further than Aaron and the team at Dexters Clapham South & Balham.

Nick · 2 December 2022

Agent replied · 30 July 2023

Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters are definitely one of the most reliable estate agents in the area! Autumn was absolutely amazing with our property search - she kept us up to date every step of the way and was always at the end of the phone for any questions which was great especially during this uncertain time! Thanks so much Autumn and the rest of Clapham South Dexters for a great experience!

Annabel · 1 February 2021

Agent replied

Dear Annabel. Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Autumn at Dexter's managed the letting of my flat and did a fantastic job. It wasn't an easy job during these difficult times but she persevered and found me a great tenant. She kept me up to date on the process at all times and was always a pleasure to talk to as well as being very professional and efficient. Thank you Autumn!PositiveResponsiveness, Quality, Professionalism, Value

Anna · 21 June 2021

Agent replied · 20 June 2024

Dear Anna, We are really pleased to read your positive review regarding the service from Autumn and our Clapham South Office. We value feedback from our customers and thank you for taking the time to post this. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We recently went through the process of finding a new rental property and Aaron O' Neal made the process as smooth as possible. Aaron was on hand to answer any questions we had and made sure that the whole process was easy. Great experience, thanks Aaron.

Michael · 6 August 2023

Agent replied · 27 August 2023

Dear Michael, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

Aaron was great help through the process of finding a flat, I would definitely recommend him if anyone is looking for a flat around the SW area!

Ashley · 27 August 2024

Agent replied · 24 October 2024

Dear Ashley, Thank you for leaving a 4 star Google review. Kind regards, Asma, Customer Relations Team

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Questions about Dexters London

How many reviews does Dexters London have?

Dexters's London office has 389 reviews across 1 platform: 389 on Google.

What is Dexters London's rating?

Dexters London is rated 4.8 out of 5 across all 389 reviews, and 4.8 out of 5 on Google from 389 reviews.

Where is Dexters's London office?

Dexters London, 9 Cavendish Parade, Clapham Common South Side, London, SW4 9DP.

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