Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a great experience with Dexters Clapham during my recent search for a flat. Autumn was extremely helpful and knowledgable. She understood my requirements and was able to match them closely. Highly recommended!PositiveResponsiveness, Professionalism
M · 21 June 2021
Agent replied · 20 June 2024
Dear Muthafar, We are really pleased to read your positive review regarding the service from our Clapham South Office. We value feedback from our customers and thank you for taking the time to post this. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleJust wanted to say how amazing my experience is with working with Amber from property management on multiple occasions. Her attention to detail is incredible and always goes above and beyond to help out if needed. Would definitely recommend this service!
Mainsflow · 4 November 2024
Agent replied · 11 November 2024
Thank you for your kind comments regarding Amber and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
GoogleAutumn Bailey was very helpful and accommodating to our needs. She was patient and very informative providing us the with information to make the right decisions. Thank you Autumn, you made this process less daunting.
Manalikah · 7 February 2021
Agent replied
Dear Manalikah. Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAaron was super communicative throughout our process, keeping us in the loop with updates and generally a pleasure to deal with!
Elsie · 31 January 2023
Agent replied · 30 July 2023
Dear Elsie, Thank you for your great 5 star review, and mentioning your experience with Aaron in our Clapham office. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAutumn Bailey was very helpful and accommodating to our needs. She was patient and very informative providing us the with information to make the right decisions. Thank you Autumn, you made this process less daunting.
Manalikah · 2 February 2021
Agent replied
Dear Manalikah. Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAaron O' Neal was very professional showing me around a property and has been extremely helpful during the application process. Would definitely recommend
Katie · 2 November 2022
Agent replied · 30 July 2023
Dear Katie, Thank you for your kind comments regarding Aaron and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had a great experience with Dexters Clapham during my recent search for a flat. Autumn was extremely helpful and knowledgable. She understood my requirements and was able to match them closely. Highly recommended!
Muthafar · 19 January 2021
Agent replied
Dear Muthafar, We are really pleased to read your positive review regarding the service from our Clapham South Office. We value feedback from our customers and thank you for taking the time to post this. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 1/5
GoogleHonestly abysmal from the moment we wanted to move out - which is really the only time they seemed to "care" about anything. Mind you, we had to file police report against our upstairs neighbours for physically threatening us, the police had them (our neighbours) sign an agreement to not interact/speak to us - if we didn't take them to court. It was a nightmare, especially during lockdown.
Back to us moving out (for obvious reasons) - we did all of the work, they (Dexters) fought us every step of the way, didn’t even bother reading our emails- tried to (illegally) charge us fees (around 2000 pounds) for finding new (suitable) tenants.
Thank god we went and got legal advice, who immediately told us what they were attempting to do was illegal - only once the solicitor got involved did they drop the charges. The entire way we have had to chase them to do their job. It's now been a month since we moved out and we still have not received our deposit back, and have gotten no email reply for 8 days.
I will never, ever do business with Dexters again.NegativeResponsiveness, Quality, Professionalism, Value
Katrine · 21 June 2021
Agent replied · 20 June 2024
Dear Katrine, I have been unable to find a record for you on our database so if you could contact me directly and advise which property this relates to, we can look into it for you. I look forward to hearing from you. md@customerrelationsteam.co.uk Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAaron was incredibly helpful. He went above & beyond to help me. His explanations were clear and thorough. Thank you Aaron!
Sarah · 2 December 2022
Agent replied · 30 July 2023
Dear Sarah, Thank you for your great 5 star review, and mentioning your experience with Aaron in our Clapham office. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have been renting with Dexters for the past 5 years. I've been very fortunate to have a number of awesome people looking after me for the past 5 years. I'm moving out and have been supported by Liz A, Autumn B and Julien T. All have been super flexible, very personable and very safe in helping me organise my transition. In particular they've gone above and beyond to help me sort an end of tenancy clean, solving issues with lost keys and generally accommodating new viewings around my schedule. As a tenant, I feel put first, which is a new feeling in my 15 years of renting in London.
Joe · 1 May 2021
Agent replied
Dear Joe, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Clapham South Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleGreat service, speedy responses and extremely helpful! Thank you Sade for helping us find our new rental property.
Shaun · 2 March 2023
Agent replied · 30 July 2023
Dear Shaun, Thank you for taking the time to leave a wonderful 5 star Google review. Sade will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
GoogleDexters is a great company and especially Aaron is a great professional and supportive estate agent!
G-PeP · 1 May 2023
Agent replied · 30 July 2023
Dear G-PeP V, Thank you for taking the time to leave a wonderful 4 star Google review. Aaron will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAutumn was very prompt and communicative when we put an offer in for a rented property in Clapham, and has been really useful in helping resolve any issues we've had since
Toby · 11 May 2021
Agent replied
Dear Toby, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Tea
★★★★★ 5/5
GoogleCouldn’t have asked for a better agent. Alfie has gone above & beyond for us from start to finish to ensure that we secured a property in time for September. Thanks so much Alfie!
Emma · 30 July 2020
Agent replied
Dear Emma, Having read your review, we would like thank you for your feedback about our Clapham South Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAutumn went the extra mile for me to secure the flat which I really appreciate. She was professional and eager to help. You can’t ask for anything more. Many thanks
Rabih · 9 May 2021
Agent replied
Dear Rabih, We are pleased to read you received a five star service from Autumn in our Clapham South office. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleRenting in London isn't easy, but Daine really helped us find the perfect flat. We were regularly kept updated and secured a lovely flat in our desired area within about a week of searching.
Alice · 4 December 2024
Agent replied · 11 December 2024
Dear Alice, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleAaron was great! So professional, personable and so efficient in helping us secure our dream rental property
Bea · 31 January 2023
Agent replied · 30 July 2023
Dear Bae, Thank you for taking the time to rate your service with our Clapham office. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAaron O'Neal has been wonderful, so helpful, friendly and reassuring. Thank you Aaron!
Karen · 31 May 2023
Agent replied · 30 July 2023
Dear Karen , Thank you for taking the time to leave a lovely review regarding Aaron. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleFantastic service from Clapham branch, especially Liz, who assisted me with key information which has given me a great understanding about letting a property. Definitely recommend Dexters Clapham South Estate!
Gabriel · 8 April 2021
Agent replied
Dear Gabriel, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI was very pleased by the support offered by tamara and her team in our recent property search. We had a very good experience with a recent viewing we had with them. They were very professional
Herbie · 28 October 2024
Agent replied · 11 November 2024
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleAlfie has been amazing to deal with. After the initial stages of renting the property he has been kind enough to help us out since moving in with every query we’ve had. An absolute star!
Molly · 29 July 2019
Agent replied
Dear Molly, Having read your review, we would like thank you for your feedback about our Clapham South Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleAlfie has been amazing throughout the whole of our tenancy with Dexter's. Quick to answer emails and all of our questions regarding the property as well as being friendly and easy to deal with. Thanks!
Katie · 29 July 2019
Agent replied
Dear Katie, We greatly appreciate you putting aside the time to submit a review about our Clapham South Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDexters at Clapham South is the best! Alfie and Autumn were very helpful and always available when I had a question. I would definitely recommend them to a friend looking to let a flat!
Yasmeen · 17 November 2019
Agent replied
I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Clapham South Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI worked with Autumn at Dexters and she was super efficient and determined to find myself and my partner a flat that was right for us. Couldn’t recommend highly enough.
Catherine · 18 January 2021
Agent replied
Dear Catherine, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
