Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

867 reviews across 1 platform

53 Shepherds Bush Green, Shepherds Bush, London, W12 8PS

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Dexters's office in London, at 53 Shepherds Bush Green, is rated 4.8 out of 5 across 867 reviews on 1 platform, including 867 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

867

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Joe, Devin and team are an absolute pleasure to work with. They combine empathy, professionalism and efficiency - exactly what you want in agents when you are making one of the biggest decisions of your life! A big thank you from our family

Rupesh · 29 February 2024

Agent replied · 30 March 2024

Dear Rupesh, Thank you for your kind comments regarding the Shepherds Bush team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Jamille has been exceptionally helpful and supportive throughout the process. He really took the time out to understand our requirements and moved straight onto other options when offers didn’t get accepted. It has been fantastic to work with someone with best intentions especially as we were moving cities. We are really happy with the location we secured so thank you again!

Aida · 16 October 2022

Agent replied

Dear Aida, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jamille, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Super helpful, efficient and responsive. Penelope & Georgia were great throughout the viewings and co-ordinating with the buyer; and Avni was really pro-active in getting the sale across the line (chasing the other agent & solicitor). Thanks to the team.

Suzanne · 28 April 2024

Agent replied · 26 August 2024

Dear Suzanne, Thank you for taking the time to leave a wonderful 5 star Google review. The team will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team

5/5

Google

Alexandra was brilliant through out the whole process, always incredibly professional, proactive with updates and happy to help whenever needed. She was happy to support us even after the end of the actual letting process was complete and as we were starting our tenancy to help make the transition into our new home as smooth as possible.

Roweena · 13 February 2023

Agent replied

Dear Roweena, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters could not have made it easier in renting out our property. Zarq and his team took the time and effort to fully understand the property both from a landlord and a tenant perspective. Very proactive. Zarq went above and beyond his duties, in helping us find furniture at short notice in time for the rental! With his quick and quality recommendations, thanks to him the property was ready in time for the tenants. Highly recommended

Amelia · 29 July 2019

Agent replied

Dear Amelia, We are delighted to read that our Shepherds Bush Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Kevin Russel and the team of the Shepperds Bush brunch they have established themselves as professionals in their field. We have been cooperating with them for several years and we can safely talk about it. Always a quick answer and solution of all necessary questions at the highest level. I would also like to note the selection of tenants with whom there were no problems.

Evgenii · 15 March 2022

Agent replied

Dear Evgenii, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

I worked with Oliver, Amrita and the team over at Dexters for the sale of our property in Shepherds Bush. Everyone there has been extremely professional, responsive and proactive in terms of marketing the flat above and beyond what the competition provided and secured a competitive offer. We would have no hesitation in recommending the Dexters team for those looking for a positive seller experience.PositiveResponsiveness, Quality, Professionalism

Alastair · 13 November 2021

Agent replied

Dear Alastair, Thank you for taking the time in providing such lovely comments about Oliver and Amrita in our Shepherds Bush office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Thanks to Amrita for her great support to us in finding the right property and then helping smooth the way to concluding the sale, with her responsiveness, energy, determination and helpfulness being exceptional. Her recommendation of and close-working with our solicitor also helped make the process a lot easier. Thanks also to her equally helpful colleague, Georgia, who helped keep things moving, and to Chris, who helped move things along at one key point!

Paul · 19 March 2020

Agent replied

Dear Paul, Thank you for taking the time in providing such lovely comments about Amrita in our Shepherds Bush office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Oliver is a real professional and the best agent I've come across so far. Really good communications skills, polite, proactive and very responsive throughout the entire process. If it wasn't for him I wouldn't have exchanged and completed on time. I would strongly recommend Oliver and I would use his services in the future.

Mihail · 3 May 2023

Agent replied · 30 September 2023

Dear Mihail, It’s great to hear that you have had a brilliant experience with Oliver. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We would really like to thank Jamille for managing the renting process for my partner and I. He has been extremely helpful and supportive since the very beginning, and eased the process for us. He is very committed with his work, hence our five stars for this branch. I would also like to appreciate Jenny during the viewing of the property.

Patrick · 17 August 2022

Agent replied

Dear Patrick, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Excellent team, worked hard on the sale from start to finish. Penelope was our main point of contact and no job was too big or too small for her. She's friendly, professional and always straight onto satisfying any actions required. Avni worked hard to push the sale to completion and chased through the chain. Would recommend.

Richard · 13 February 2023

Agent replied

Dear Richard, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My experience and the Dexters estate agents in Shepherd’s Bush was exceptional. Manu Gurukkal was extremely helpful and professional and helped me find exactly was I was looking for. Can’t speak highly enough of my experience there. Rochelle Saunders was also extremely knowledgeable and professional. She went to great efforts to make sure I felt comfortable with the process and really listened and cared that I found what I was looking for. Five star experience!

Hannah · 29 July 2019

Agent replied

Dear Hannah, We greatly appreciate you putting aside the time to submit a review about our Shepherds Bush Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

I had a great experience selling my property through Dexters - the team were friendly, helpful, professional, responsive and efficient. Special thanks to Penelope for leading the process on my flat - she was always available to speak and worked tirelessly to move things forward to completion. Highly recommended!

Amy · 31 August 2023

Agent replied · 30 September 2023

Dear Amy, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Amazing Service from Tony and the team at Dexters! Guided me through my property search from start to finish. Personable, friendly and down to earth. Would highly recommend!

Summer · 16 October 2024

Agent replied · 23 October 2024

Dear Summer, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I met Danielle when I was looking for a flat for myself, she first and then a colleague were angels to me. They followed me, assisted me, introduced me to the Landlord in the best possible way and understood my needs as a future tenant from the very beginning. Danielle is someone you can trust, rely on, professional. The best agent in London.

Francesca · 19 April 2022

Agent replied

Dear Francesca, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Have now bought/sold/bought/sold with Dexters Shepherds Bush, the latest sale going through Chris Stamp’s excellent team. They were tenacious, problem-solving and easy to talk to, and it was a real team effort (thank you Georgia, Robbie & Amrita!). When we had a buyer drop out just before exchange, they managed to get another sale agreed within days. Will definitely go to them again in the future.

Gemma · 30 September 2021

Agent replied

Dear Gemma. Thank you for your kind words regarding our Shepherds Bush office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I have been to many but JAMIL went out of the way to find what IWanted for the property and helped me through entire process smoothly He held the property for me until l got my documents ready . The Dexters team were all supprtive and excellent to work with. I Cannot recommend enough. Thanks Jamil and Dexters Team (🌟🌟🌟🌟🌟) …

Hussen · 18 June 2022

Agent replied

Dear Hussen, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had an Absolutely Amazing experience, The service was outstanding and John helped us out hugely when we needed it. He never stopped helping when it wasn’t convenient and helped us solve our issue with reassurance. Amazing!!

Belle · 29 December 2025

Agent replied · 16 January 2026

Dear Belle, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Great experience renting a flat with Keishan! We had a very short turnaround and he pulled out all the stops to get us moved in within a week of viewing. Great communication throughout. Thanks so much Keishan for your help!

Amy · 29 February 2024

Agent replied · 30 March 2024

Dear Amy, Thank you for your kind comments regarding Keishan and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.

5/5

Google

Since 2018 Dexters Shepherds Bush has been the only estate agents me and my beat friend have dealt with. They never let us down, for both properties we rented through them. Always available and helpful for any kind of request or help we ever needed, I can easily say we couldn't be happier with them and I hope they'll always be our estate agents if we need in future!

Eleonora · 2 February 2021

Agent replied

Dear Eleonora, Thank you for taking the time in providing such lovely comments about our Shepherds Bush office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Rahim was an excellent estate agent! He provided great rental options and made the process easy and handled it with efficiency. Highly recommend his services! 👌 …

Jeniksha · 16 October 2024

Agent replied · 23 October 2024

Dear Jeniksha, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

4/5

Google

Overall happy to have completed on my property (buying). Dexters team (Avni and Penelope) were generally good to work with and demonstrated a professional approach and were supportive to get the deal done. I would caution anyone getting a flat to conduct thorough due diligence and work with the team to set the right expectations set to the sellers (especially if they are investors) and aid negotiates through evidence led by detailed surveyor report. In my case the building was outdated and so due diligence took longer than expected as the seller side / management company / seller lawyers were slow to provide the info and at the right level of detail. The Dexter team were key in relaying my concerns to the seller and helped to reduce the price based on the surveyor report findings to achieve a fairer price.

MemetEdikci · 27 July 2024

Agent replied · 26 August 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards, Asma, Customer Relations Team

5/5

Google

I can wholeheartedly recommend the team at Dexters Shepherds Bush who handled the sale of my flat with the greatest professionalism and skill. Big shout outs to Penelope, Avni and Joe who have been faultless at every turn and have gone above and beyond their job descriptions to be helpful and supportive throughout what should have been a very stressful process. My previously dim view of estate agents has been turned on its head! Huge thanks to all of you

Cdl · 27 July 2024

Agent replied · 26 August 2024

We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Penelope, Avni and Joe. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

Thank you Kevin, He always keen to make sure all tenants are happy and comfortable. I can’t thank you enough for everything you have done. Thank you again

John · 23 September 2024

Agent replied · 23 October 2024

Dear Angelo, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Kevin. Please do not hesitate to contact us again. Kind regards, Asma

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Questions about Dexters London

How many reviews does Dexters London have?

Dexters's London office has 867 reviews across 1 platform: 867 on Google.

What is Dexters London's rating?

Dexters London is rated 4.8 out of 5 across all 867 reviews, and 4.8 out of 5 on Google from 867 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Where is Dexters's London office?

Dexters London, 53 Shepherds Bush Green, Shepherds Bush, London, W12 8PS.

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