Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had the best experience with trusting the Dexters to find me a place to call my home. Jamille was very supportive as he assisted us throughout the whole process of the offer. The house had many offers and although we were not matching the landlord's criteria in the first place, we found with Jamille the best balance for both sides.
Nikoleta · 19 April 2022
Agent replied
Dear Nikoleta, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMe and partner came to Charlotte to buy a property. She was extremely professional and well presented and understood our requirements and needs for our dream home. She dealt with us through a fantastic stress free transaction from start to finish and now we are are happy in our beautiful home. Thank you for a positive stress free experience Charlotte we will be recommending others to you.
All the best
The Smart family
Chris · 29 October 2024
Agent replied · 12 November 2024
Dear Chris, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
GoogleThank you very much to the Dexters Shepherds Bush lettings team, John, Jenny, Jamille, Jemuel and Alexandra for a friendly, professional and efficient service. They found great tenants for our much-loved flat in what feels like record time. SPECIAL THANKS to John Pires and Jenny Goncalves for their prompt and attentive responses to our queries, much appreciated.
S · 16 September 2022
Agent replied
Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Shepherds Bush office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI recently brought a property through Georgia at Dexters, being my first time selling I have to say she made the whole process as easy as possible. I remember buying the property through another estate agent and this experience in comparison was worlds apart so thank you Georgia for restoring my faith in Estate agents! I could not recommend highly enough.
Robin · 15 March 2022
Agent replied
Dear Robin, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleHands down best Estate Agent ever. The whole team was fantastic but specifically Amrita and Georgia went above and beyond. They followed up on everything to do with the sale of our property they were always available, approachable and very helpful. I would highly recommend this team they truly are a gem. A big thanks to all of you.
Carol · 18 June 2022
Agent replied
Dear Carol, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
GoogleDO NOT WASTE YOUR TIME BY DEXTERS.
I've been looking for a property for over 3 months and I found Dexters the most unorganized agency ever. They never care about people's time, requirements or anything. For example Kensal Rise & Queen's Park Office canceled a vewing without any notice! Imagine driving for 45 minutes to view somewhere and you realise they canceled without telling you! The other thing was that Shepherds Bush and Brook Green Office set me 7 viewings on Saturday which is an important day for viewing for those who work during the week and none of them had the minimum of requirements we asked for! Are people just money machines to you Dexters guys? I rather live on the street than calling Dexters agency to find me a home.
Nasrin · 27 June 2024
Agent replied · 26 August 2024
Dear Nasrin, I am really disappointed to read your comments and I am keen to review what went wrong on this occasion. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regard, Asma, Customer Relations Team
★★★★★ 5/5
GoogleTony is second to none. He gets things done smoothly and always keen to make sure all tenants are happy and comfortable. I can’t thank you enough for everything you have done nicely
Mohamed · 28 May 2024
Agent replied · 26 August 2024
Dear Mohamed, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleCharlotte and the whole team have been amazing throughout this whole process, but especially Charlotte, she is a force of nature! She has done everything possible and more to ensure that everything has been a smooth process. Not surprised at all the other positive reviews, highly recommended if you need to sell your house. As soon as the house was listed, there were loads of viewings and an offer very quickly.
Alia · 29 July 2019
Agent replied
Dear Alia, Thank you very much for your great review regarding our Shepherds Bush Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHas been a client of Dexters for a few years now and they have always been helpful and friendly. Edwin has been very competent doing his job and went above and beyond for us as clients, making my life easier. Thanks again:) hope to continue working with you in the future!
Kitty · 13 March 2023
Agent replied
Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent
standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleKeishan has been amazing in helping me securing my home for me and my family
I would highly recommend him what a pleasant experience
Jazz · 16 October 2024
Agent replied · 23 October 2024
Dear Jazz, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleA little note to say that Alexandra Nelson, really helped us find a family home. From start to finish she was super efficient, always there to answer any questions and help us move in as quickly and as easily as possibly. We couldn’t have asked for a more straight forward move! Thank you Alexandra!!
Aoife · 15 November 2022
Agent replied
Dear Aoife, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleOur agent Shanice, couldn’t have been any lovelier and effective. She was so kind to us on our viewing and assisted us fully with regular communication throughout our letting process. She was honest, clarified exactly what we needed and didn’t leave us in the dark in any stage at all. From viewing to signing the contract took just 3 days.
She’s an incredible letting agent! Bravo Shanice!
Ugonnwa · 16 December 2025
★★★★★ 5/5
GoogleKevon Adjei-Mensah, a Dexters' Lettings Consultant, is an absolute professional. He was very supportive in assisting me in finding a perfect fit for my flat. Kevon lives locally and was able to share all of his knowledge with my new tenant. His manners are impeccable and I highly recommend him to be of the best service to other property owners seeking top quality tenants. Thank you so much!
Pam Mullins
Pamela · 8 November 2024
Agent replied
Dear Pamela, I was delighted to read the comments in relation to our Shepherds Bush office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJenny and her team were great. We had 2 agents marketing our property and she valued it higher. In the first couple of weeks she got us good tenants at the asking price. The rest of the support team were also helpful and efficient. We were very pleased with their service.
Georgina · 13 February 2023
Agent replied
Dear Georgina, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GooglePenelope is an upbeat, calm and genuinely lovely estate agent. She was wonderful shepherding through the purchase of our new family home, and we’re very grateful to her!
Olivia · 27 July 2024
Agent replied · 26 August 2024
Dear Olivia, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI have been very pleased with the service I've received from Dexters Shepherds Bush. In particular with my Property Manager Georgina who has been very helpful, friendly and professional. Georgina was always super responsive with any enquiry or issue within the property, she kept me up-to-date about everything and at the end of tenancy she made sure the process was smooth.
Jose · 30 September 2021
Agent replied
Dear Jose, thank you for your 5* review. We are pleased to read that you have had a great experience with the team in our Shepherds Bush office. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleOver 3 years renting a flat with this agency, lovely staff, available and flexible especially Tony who took care of us through our leaving process. Definitely recommend it, thanks a lot !!
Coralie · 28 April 2024
Agent replied · 26 August 2024
Dear Coralie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleFew months ago my husband and I had the pleasure to meet with Rahim Qureshi at the Shepherd’s Bush branch, during our rental research. Rahim worked in a such great way, being professional, authentic, kind, respectful and going an extra mile in order to support the (customer) to take over the right property . He advised whenever we needed and he stood by our side until the last moment. I have lots to say for Rahim, but will take long! Rahim, your customer service skills are outstanding and I highly recommend you! Thank you for all your hard work 😓.Elvis and I we are happy to have met. You are an asset to this company, keep doing the good job and we hope to hear from you soon! Congratulations! 🙏
Basdra · 28 April 2024
Agent replied · 26 August 2024
Dear Basdra Maria, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleDexter have been amazing throughout my house hunting journey. I can’t thank them enough for their time and commitment to finding what is best for me. I specifically worked with Oliver Osler-Holt who was just brilliant. He went out of his way to help me find a perfect place. Extremely friendly and reliable customer service.
Thank You!
Ahmed · 19 April 2022
Agent replied
Dear Ahmed, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat work in getting a tricky sale over the line. The team worked tirelessly to get viewings and offers. However Avni was the secret weapon in what was at times a challenging process and I’m very grateful for her persistence and tenacity.
Alex · 9 September 2023
Agent replied · 30 September 2023
Dear Alex, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleNatalie was amazing to work with! Super friendly, helpful and always on top of things. Definitely deserves all 5 stars!
Shakir · 8 November 2024
Agent replied · 8 December 2024
Dear Shakir, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleWe could not be happier with the service of Cassian and the team at Dexters. Extremely proactive, client-focused, to get the job done to the satisfaction of their client. Furthermore, they will arrange block viewings, which I have not found to be common in the industry, and which we have found to be a very effective way to let a home. We would certainly use their services again.
Nauman · 29 July 2019
Agent replied
Dear Nauman, We appreciate you taking the time to submit your review regarding the service you received from our Shepherds Bush Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI can't recommend this estate agents enough. Extremely professional service, with all the right personal touches. Amrita and Avni were absolutely brilliant throughout the whole process and ensured everything went as smoothly and quickly as possible and they were always on hand to help within a moment's notice.
Isobel · 15 March 2023
Agent replied · 30 September 2023
Dear Isobel, Thank you for your kind comments regarding the Shepherds Bush team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had a really good experience with Dexters in Shepherd's Bush. I dealt with Oliver and Avni and and they were extremely professional, helpful and responsive throughout the whole process. I purchased a property, and when I sell will definitely use this office.
Luke · 1 August 2023
Agent replied · 30 September 2023
Dear Luke, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
