Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThanks Manu for finding the perfect place for me! I enjoyed pretty much your contribution, engagement and passion for the perfect person-flat-match! I absolutely recommend you and Dexters for all property occasions and was always amazed by the positive atmosphere, kindness and strong energy in the office! Thanks also to the other agents and for the great job you are doing every day!
Antoaneta · 29 July 2019
Agent replied
Dear Antoaneta, Thank you for taking the time to write a review about the great service you received from our Shepherds Bush Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleCommunication is very easy and smooth with Freya which is one of the most important thing in order to understand the expectations and need during the process. She is helpful and kind. Thank you Freya.
Erkan · 14 October 2023
Agent replied · 28 October 2023
Dear Erkan, Thank you for taking the time to leave a wonderful 5 star Google review. Freya will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have been through the process of buying a property through Dexters for the past few months. Avni has been extremely helpful with explaining everything to me and updating me constantly on every stage of the process. Would most definitely recommend her for your purchase/ sale!
Margherita · 15 November 2022
Agent replied
Dear Margherita, We really appreciate you taking the time to leave such lovely comments about Anvi. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Shepherds Bush team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had a very good experience selling my property through Dexters and would highly recommend Penelope Harold and Avni in the Shepherds Bush office.
Sophie · 28 May 2024
Agent replied · 26 August 2024
Dear Sophie, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleKeishan has been amazing in helping me securing my home for me and my family
Shaun · 16 October 2024
Agent replied · 23 October 2024
Dear Shaun, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI would really like to take this opportunity to thank you keishan for all your help an support during the process of looking an finding me the most lovely home for me an my children, we honestly appreciate it so much .. you was professional & very prompt an really understanding of my needs & wants
So thanks again for making it possible.
Harley · 16 October 2024
Agent replied · 23 October 2024
Dear Harley, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleGreat experience with Dexters! Keishan Wignall helped us view several flats in W12, staying in regular contact and sending us the latest properties that met our requirements. He was also very flexible with viewings, working around my family's schedule and showed a high level of patience and professionalism with some of the pickier, 'hard to please' members of our family. We were able to make an offer same day as viewing. Dexters' properties are fairly priced and in great locations. Customer service was great too.
Simone · 30 November 2023
Agent replied · 30 March 2024
Dear Simone, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Google5 Stars, Excellent, Efficient, and Friendly Service
I had a fantastic experience with Dexters, thanks to the incredible support from Kevon and Ibby. From the very beginning, they were both super responsive and proactive in arranging viewings, making the whole process smooth and stress-free.
With their help, I found my dream flat! The service was incredibly efficient: they moved quickly with all the necessary paperwork so everything could progress without delays. Communication was clear and timely throughout, which really put me at ease.
I couldn’t recommend them more highly, professional, personable, and genuinely invested in helping you find the right place.
Julia · 2 May 2025
★★★★★ 5/5
GoogleI had a great experience - Jenny was a thoughtful and considerate agent who took the time to get to know me and what sort of property I was after. She was always available on the phone to chat through any questions and made the process very straightforward. Definitely recommend!
Catherine · 15 March 2022
Agent replied
Dear Catherine, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleRahim has been incredibly helpful and professional and made moving as effortless as possible!
Nikolai · 17 October 2024
Agent replied · 23 October 2024
Dear Nikolai, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleMy wife and I used this Dexters office (Shepherd's Bush) for over 10 years (to buy, rent and then sell our 3-bed flat). The entire team there are super professional, very responsive and an absolute pleasure to deal with. They are on it. We mostly dealt with John in rentals and Chris in sales. Highly recommended!
Jay · 20 January 2021
Agent replied
Dear Jay, Thank you for your great review regarding our Shepherds Bush office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleDexters has been great selling our flat. They worked hard to get viewings. I would like to recommend Penelope who has been friendly, professional and efficient. Avni has also been quick at responding and assisting with the exchange of contract. Thank you again!
Emile · 15 December 2022
Agent replied
Dear Emile, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleFound a really nice flat with them. Jamille was our main point of contact, he knew a lot about the property, and was in a constant contact with the owner. The Dexters team overall were really helpful and responsive throughout the whole process.
D · 15 December 2022
Agent replied
Dear D, Thank you for your great 5 star review, and mentioning your experience with Jamille in our Shepherds Bush office. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAvni Patel at Dexters (W12) took over the process of buying our first home and was instrumental in getting the deal over the finish line, pressing when needed with a particularly slow and unhelpful solicitor on the seller's side. She's communicative and proactive and gave us great confidence and support from the moment she took over, keeping the ball rolling and not letting things stagnate. We're extremely grateful.
Alejandro · 27 June 2024
Agent replied · 26 August 2024
Dear Alejandro, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleExcellent experience with Dexters Shepherds Bush. Olly helped me to find an ideal property for my needs and managed the offer process with professionalism. Georgia was an absolute star with communication and Avni worked hard to see exchange happen very quickly. Thank you all!PositiveResponsiveness, Professionalism
Belinda · 27 August 2022
Agent replied
Dear Belinda, It’s great to hear that you have had a brilliant experience with our Shepherds Bush office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI'd like to thank the sales team that have worked on the sale of my property in a currently difficult market. Thanks to Georgia and her team Amrita and Avri who have given me good advice and gone the extra mile. Thanks
Michael · 15 December 2022
Agent replied
Dear Michael, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThey been great and very helpful , Shanice she’s been very supportive , also kevon , looking forward to my new place !
John · 24 December 2025
Agent replied · 16 January 2026
Dear John, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI finally plucked up the courage to sell my house and chose to go with Dexters. Georgia has been absolutely fantastic throughout and i could not fault her or this company one bit. Nothing was too much or too little and she went above and beyond. A massive thank you to Georgia, all the best!
Abbie · 25 November 2020
Agent replied
Dear Abbie, We greatly appreciate you putting aside the time to submit a review about Georgia and our Shepherds Bush Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAmrita was a joy to work with. She is super knowledgeable about the area and was generous in giving advice and guidance. I found her to be very professional and her response times were exceptional.
Sajid · 2 July 2023
Agent replied · 30 September 2023
Dear Sajid, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleNatalie is very professional, friendly and dedicated. The dream estate agent.
Sophie · 29 October 2024
Agent replied · 12 November 2024
Dear Sophie, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
GoogleThanks for helping us find our new flat, Kevon Adjei-Mensah!
Tim · 6 April 2026
Agent replied · 13 April 2026
Dear Tim, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
★★★★★ 5/5
GoogleAvni and Penelope were very helpful, friendly and always available whenever I had questions or wanted to have a second viewing. It was a pleasure dealing with them both. It was a stress free experience and would recommend Dexters to anyone
Christine · 15 December 2022
Agent replied
Dear Christine, Thank you for your kind comments regarding the Shepherds Bush team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
GoogleI have recently rented out my property with Dexters. Casein Maddison was my main point of contact. He did a great job of explaining the packages and marketing strategy initially, then getting the property advertised quickly and negotiated a great deal with the future tenants. All the agents who came to the property were always courteous and efficient.
Jo · 29 July 2019
Agent replied
Dear Jo, Thank you very much for your great review regarding our Shepherds Bush Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleGeorgia was marvellous at chasing my sale through despite the difficult issues that my purchaser had. She responded to my emails promptly and I always had confidence that she would act quickly. I felt that I could leave my sale safely in her hands as I did not live at the property. Very good.
Jane · 26 November 2020
Agent replied
Dear Jane, I was delighted to read the comments in relation to our Shepherds Bush office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
