Trusted Agent profile · London

Conran Estates London reviews

★★★★★ Excellent

583 reviews across 2 platforms

221 Greenwich High Road, Greenwich, London, SE10 8NB

Part of Conran Estates, see every office.

Conran Estates's office in London, at 221 Greenwich High Road, is rated 4.8 out of 5 across 583 reviews on two platforms, including 569 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

569

Reviews on Google

This office

Facebook logo

4.3 / 5

14

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Conran Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Great services . Very helpful and professional. Nancie and Tamer went an extra mile to support us throughout the process .

Audrius · 30 November 2023

Agent replied · 30 December 2023

Thank you for your 5* review Audrius. We pride ourselves on going that extra mile and Nancie and Tamer are a great team. Regards Kelly

5/5

Google

I had an outstanding experience working with Vanessa, from Conran, when searching for a rental property. The service truly exceeded my expectations. She made the entire process of securing the rental property effortless. I would choose them again for any future rental needs, and I encourage anyone in search of a rental property to do the same. Thank you, Vanessa, for making my rental journey a positive and memorable one!

Soma · 31 October 2023

Agent replied · 30 December 2023

Dear Soma, We really appreciate you taking the time to leave such lovely comments about Vanessa. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I know Doug Norris for many years and would not like any other agent to sell my home. He is a face of Conran and represents what is the best in this profession in Greenwich. I bought my first home through him some years ago and he has been very helpful on many occasions since. Both, Doug and Hayden have help to sell my house recently and it was a pleasure to deal with them. Always helpful, polite and understanding of the stress involved in selling and buying a property.

Grazyna · 13 January 2023

Agent replied

Hi Grazyna and thank you for your kind review. Doug is somewhat of a legend and I am delighted that he has been of help to you over the years and that he and Hayden guided you through this time. Regards Kelly

5/5

Facebook

I've now sold 3 flats at full asking price with Conran Brockley. Guy and the team have a genuinely different approach to other agents. The lack of BS is refreshing and the warm friendly approach helps to build trust between the buyer and seller. Once an offer has been accepted on each property, the Conran team have continued to nudge the sales process forward through to completion, which is an important part of the sales process. Their office is superbly located for the Brockley market, right outside Brockley station, unlike most of the other “Brockley” agents which are located in Crofton Park. Judging by the number of Conran for sale boards going up, they seem to be establishing themselves as THE go to agent for Brockley.

Matthew · 15 May 2020

4/5

Google

Tamer and team very professional. Missing a star as property was in a poor condition with holes in windows and with the management passed straight over to the landlady who was adamant it wasn't her problem it left me with expensive bills through the winter tying to heat the property.

Kieran · 29 July 2019

Agent replied

Hi Kieran, thank you for the amended review, we really appreciate it. We take on board your comment regarding the expensive bills and have fed this back to the landlady. We passed over management to the landlady as she wanted to manage it herself which is a shame as we always prefer to manage properties as it generally makes the experience easier for tenants but it is the landlady's choice. Thank you again. Regards Simon

5/5

Google

Excellent service from Tamer, Hayden and the team. We purchased our flat through Conran and decided to use them to sell the flat as well. They are reliable, professional and efficient. They are quick to respond to any questions and always keep us informed during the selling process. Highly recommended!

KP · 29 July 2019

Agent replied

Thank you so much for recommending our services with a 5* review and very kind words. The team at Greenwich are ecstatic that you were happy with both the purchase and sale and we all wish you well in your new home. Warmest regards Simon MD

5/5

Google

We purchased a property through Conran's Charlton branch and were delighted with the experience. Our main contact was Abbie Kendall, but we also had interactions - all of which were great - with Michael and Rob. We felt really supported throughout our buying experience. When the first property we were interested in didn't pan out (also listed through Conran), Abbie gave us the heads up about another one that would shortly be coming onto the market which she thought we might be interested in and was very much worth a look. We were feeling a bit disheartened after things didn't progress with the initial property we liked but Abbie really encouraged us to take a look at the other one so we booked in a viewing and made an offer shortly after. Throughout the buying process Abbie was responsive and a pleasure to deal with. When exchange day finally came around, she actually ended up giving us more insight into what was going on across the chain than the agent who was selling our property (but who, funnily enough, was sure to be in touch when the time came to let us know what we owed for the sale of our flat!). I really felt like Conran had our interests, as well as their own clients' interests, at heart throughout the process. Having now moved into the house and met the neighbours I've also only heard good things about this branch. They really seem to know the area and - by the looks of the For Sale boards in the vicinity - seem very established here. Hopefully we won't be looking to move any time soon but if we are in need of an agent in the future we will definitely be looking to Abbie and Conran Estates (and avoiding KFH like the plague!). Thanks Abbie and the team for helping us find a wonderful new home - we're still over the moon!

Joanna · 23 October 2019

5/5

Google

Doug was a big help in assisting us in finding our family home in Greenwich. His knowledge and experience were evident from all our interactions. The process was long and Doug made sure that we were kept informed all throughout the process.PositiveProfessionalism

Rick · 20 June 2021

Agent replied · 19 June 2024

Thanks so much for your wonderful review Rick, we all appreciate it very much. Doug, having worked in Greenwich for over 30 years, is certainly experienced!! Regards Simon

5/5

Google

We absolutely loved working with Conran on the purchase of our new family home. Hayden and Doug were exceptional and always went above and beyond for us. We couldn't be happier with the service.

Laura · 16 August 2022

Agent replied

Hi Laura and thank you for your kind review. It's lovely to read such kind words about your experience with us and I am glad that we provided such exceptional service. Regards Kelly

5/5

Google

Evie has been absolutely fantastic over the last week, helping me through the process of renting my first flat. She has responded very quickly to any questions I've had, and has helped make the process very 'stress-free'. I would recomment to anyone in the area!

Victoria · 11 August 2020

Agent replied

Thank you so much for your review. i am glad we were of service to you. regards Simon

5/5

Google

Doug was very helpful and thoughtful through the whole process even when I requested further viewing after I made an offer. I would use them again and if I ever need to sell my property I know who I will contact.

Pedro · 13 July 2021

Agent replied

Hi Pedro, thank you for the glowing review for Doug. regards Simon

5/5

Google

Angel Lee Jones was extremely helpful throughout the process!

Nicholas · 14 August 2025

5/5

Google

For anyone looking at selling in the Greenwich area, look no further! The team at Conran have been absolutely superb! Their expertise, guidance and communication was so helpful. I just want to shout out Nancie and Tamer for the personable and professional service throughout... If I could give 6 stars I would 😄 …

William · 25 July 2024

Agent replied · 24 August 2024

Dear William, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Facebook

When I called round estate agents to let our flat it was clear that Guy was not only more knowledgeable that the competition but willing to go the extra mile to help us find the right tenants for our property. He wanted to know lots about us as landlords and the type of property as well as what kind of tenants we needed. Dan was great at scheduling lots of appointments and found us tenants who were perfect for our flat and looks like our flat is perfect for them.

Emma · 20 January 2019

5/5

Google

Conran helped us find a beautiful modern flat in Greenwich. Thanks to Nancie for helping us through the process from viewing to finalised the Tenancy. Communication was spot on and would recommend for hassle free process.

Zico · 14 March 2022

Agent replied

Hello Zico, thank you so much for recognising Nancie at Conran Greenwich, it means so much to her. Enjoy your beautiful flat and please do contact us if you need anything? Regards Simon

5/5

Google

Hayden was great throughout the whole process of purchasing my first property- there was certainly a few speed bumps along the way (outside of everyone’s control) but Hayden remained proactive, honest and helpful throughout.

Matt · 17 June 2022

Agent replied

Hi Matt, thank you for your lovely review on the service received from Hayden. Congratulations on your first purchase. I wish you many years of happiness in the property. Regards Simon

5/5

Google

Conran Estates Greenwich has helped us to sell our flat. They have taken beautiful pictures of the flat and advertised it very quickly. Doug has been very responsive and accessible whenever we had a question or wanted to check something.

Monika · 16 July 2021

Agent replied

Thanks so much for your lovely review Monika. Regards Simon

5/5

Google

Brilliant experience purchasing our first home through Conran Estates Greenwich. Tamer and Doug were so accommodating from start to finish - could not recommend their services enough!

Phoebe · 5 March 2023

Agent replied · 30 December 2023

Thank you for your 5*review. I am delighted that your experience with us was so positive and wish you much happiness in your first home. Regards Kelly

1/5

Google

Lazy staff and liars!! I had a visitation cancelled by a en employee called Ben who then said he would contact to rearrange a viewing for me. If anything it appeared like I was doing his job as I was the one messaging him with his reply being “I will schedule a visit for you soon” . After a week I called the agency and I lady spoke to me saying I will book a viewing for you the same day and I would receive an email confirmation which was a surprise as I thought Ben would have done this for me. 1 hour before the viewing I called again to confirm as no email was sent to me and I spoke to a lady called Hoyrie who told me I didn’t speak to anyone earlier that day which is a complete lie and told me I had no bookings. And then to my utter surprise I was told that the property had an offer accepted the day before. Shocking

Hashim · 15 October 2024

5/5

Google

Excellent agency and particularly helpful, especially for first time buyers. The property pamphlets given to us are well done, giving all the information such as extra charges, floorplan, extra photos and more information about he area. We are particularly happy with Nancie, her quick communication and professionalism.

Matthew · 27 October 2024

Agent replied · 10 November 2024

Dear Matthew, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Brilliant experience purchasing our first home through Conran Estates Greenwich. Tamer and Doug were so accommodating from start to finish - could not recommend their services enough!

P · 21 February 2023

Agent replied

Thank you for your 5*review. I am delighted that your experience with us was so positive and wish you much happiness in your first home. Regards Kelly

5/5

Google

We have been in touch with Annie about letting a property after we were left in a terrible position by our previous landlord and agent. She has been so helpful at understanding our brief and finding things that match the needs of our young family! Would also recommend her so if you are letting in south east London.

Lizzie · 20 April 2024

Agent replied · 19 June 2024

Dear Lizzie, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Greenwich office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team

5/5

Google

I find myself in the strange position of genuinely wanting to give a review for an estate agent. And not some throw-away 10 word platitude - a proper testimonial. It’s fair to say that it’s been tough selling a flat in recent months, but Doug found a buyer swiftly, and has been an experienced source of guidance and advice throughout the whole process. Not enough emphasis is placed on the importance of sale progression when choosing a decent estate agent, but I’ve found Conran to be excellent at keeping everyone informed, gently making sure that everyone in the chain kept on top of things. I couldn’t recommend them enough.

Giles · 16 August 2022

Agent replied

Thank you so much Giles for your wonderful testimonial! Doug's wealth of knowledge and experience is invaluable and I am delighted that your sale went smoothly. Your recommendation is much appreciated and we hope to be of service to you again in the future. Regards Kelly

5/5

Google

Conran Estates provided a very professional when letting our property. Hayden was very personable and did a great job in securing a tenant for us. Would recommend them as an estate agent.

Darren · 16 August 2022

Agent replied

Hi Darren. Thanks for your kind review - I am delighted we managed to secure a tenant for you and wish you the best of luck with your rental property. Regards Kelly

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Questions about Conran Estates London

How many reviews does Conran Estates London have?

Conran Estates's London office has 583 reviews across two platforms: 569 on Google, 14 on Facebook (across the whole business).

What is Conran Estates London's rating?

Conran Estates London is rated 4.8 out of 5 across all 583 reviews, and 4.8 out of 5 on Google from 569 reviews.

Has Conran Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Conran Estates, London won Platinum.

Where is Conran Estates's London office?

Conran Estates London, 221 Greenwich High Road, Greenwich, London, SE10 8NB.

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