Trusted Agent profile · London

Conran Estates London reviews

★★★★★ Excellent

583 reviews across 2 platforms

221 Greenwich High Road, Greenwich, London, SE10 8NB

Part of Conran Estates, see every office.

Conran Estates's office in London, at 221 Greenwich High Road, is rated 4.8 out of 5 across 583 reviews on two platforms, including 569 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

569

Reviews on Google

This office

Facebook logo

4.3 / 5

14

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Conran Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Personable and practical purchase process. Conran were good at knowing whom was next due to provide information and making timely enquiries to keep the process flowing. Throughout, Conran were balanced to the buyer and seller who were both eager, despite other stakeholders being less responsive. Was estimated to take 4 months but ended taking 6 months but was due more to the time taken to receive information from other parties. Took extra effort to send their own contractor round to confirm our suspicion that a window left open during high winds did not affect structural integrity of the housing.

Mark · 16 August 2022

Agent replied

Hi Mark and thanks for your review. I'm glad that our procedures and processes worked so well for your purchase and that you received good service from us. Regards Kelly

5/5

Google

I couldn't have asked for a better estate agent. Evie is so friendly, approachable, helpful and professional. From booking the viewing all the way to collecting the keys for my flat she was always there for me. Making my purchase completely stress free. Thank you Evie!

Silviya · 24 August 2019

Agent replied

Dear Silviya, thanks for your review and I am so happy that we performed so well for you. I have passed your kind words onto Evie - who is ecstatic. Thanks again. Simon

5/5

Google

From my first visit to Conran's office in Lee (south East london), everyone has been extremely efficient,and very helpful for a first time landlord such as me.Particularly for someone who didn't have a clue how to sign online documents......A tenant was found very quickly and everything was made simple and straightforward. Many thanks to Rob, Erika, and Debbie. A first class operation!PositiveResponsiveness, Quality, Professionalism, Value

Richard · 20 June 2022

5/5

Google

I've dealt with many agents in the Greenwich area in the past few years from renting to buying. I have to say my interactions with Conran have been top notch. Tamer in particular has been incredible to deal with. He was able to get me a missing certificate in 1 day when the solicitors could not find the right one for weeks. I ended up completing in record time with them and I could not be more pleased.

Cindy · 15 October 2022

Agent replied

Thank you for your kind review Cindy. It's lovely to hear that we made such an impression on you compared to other agents in the area, and I am glad that our branch boss looked after you so well! Regards Kelly

5/5

Google

Conran Estate Agents helped me to sell my property in Greenwich. They are open, honest and friendly as well as incredibly professional. They are very familiar with their market and helped me and the buyer to come to an agreement that worked for both of us. Tamer, Hayden and Doug as well as the rest of the team were excellent at keeping everyone informed through what could have been a stressful process. I value their guidance and knowledge and would recommend them wholeheartedly.

Loretta · 17 July 2022

Agent replied

Hi Loretta, thank you for choosing the guys at Conran in Greenwich when selling your home. Tamer, Hayden and Doug are thrilled by your kind words and wanted me to thank you for posting the humbling review. Warmest regards Simon

5/5

Google

Fantastic service. We enquired about a propery that had already been taken off the market, when it came back on a week later, Conran Estates contacted us first, before re-advertising. Process was smooth and quick. Any questions we had were answered quickly. I'd recommend!

Rob · 29 July 2019

Agent replied

Thanks for the kind words Rob. We truly appreciate the review. Regards Simon MD

5/5

Google

I've sold with Conran twice now. I bought my first flat with Doug 25 years ago! I've also rented via them for a number of years. To be honest, working with them is like being with family - the nice part of the family that you look forward to meeting and always helps you out. I sort of regret selling and moving out of Greenwich because it means that I've no longer an excuse to talk to them. Really nice people. They really look after you and do their best by you. I wished they covered central London.PositiveResponsiveness, Quality, Professionalism, Value

Marky · 20 June 2022

Agent replied · 19 June 2024

Thanks Mark, this means the world to us all at Conran. Thank you for your continued loyalty and we will miss you in Greenwich. You never know that one day you might move back to Greenwich huh - we'll still be here for you? Regards Simon

5/5

Google

I had a great experience with Leyla. Very friendly, chatty and attentive and took the time to take me too a second location which I hadn’t initially booked in for but turned out to be a great find which I really appreciated!

Walking · 16 December 2024

Agent replied · 23 December 2024

Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

I recently bought a house through Conran Estate Agents Greenwich. Doug, Tamer and the rest of the team were professional and supportive throughout the process. In particular I was impressed with their wealth of local knowledge having seemingly sold every other house on the street in the last 20 years. They were always very helpful in facilitating access prior to completion and even offered to continue to grant access to tradespeople post-completion! They made the whole process very smooth.

Hannah · 17 July 2022

Agent replied

Hello Hannah, I as so pleased that Doug and Tamer, along with the team at Greenwich, were so helpful. I hope you enjoy your new home and you know where we are if you ever need anything. We love our buyers popping in to say hello from time-to-time. Regards Simon

5/5

Google

I had a great experience with Conran, particularly with Connor. He showed me around two different 1 bedroom properties and he was very friendly and knowledgeable. He also followed up with phone calls and emails, to answer my questions. He wasn’t at all pushy like some other estate agents. His guidance helped me find a property to buy. I’d highly recommend this Estate Agents.

Simone · 31 October 2023

Agent replied · 30 December 2023

Dear Simone, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Connor. Please do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Ellie was extremely helpful when I booked a valuation over the phone. Great customer service!

Liam · 2 May 2025

5/5

Google

Honest, responsive and reliable. Hayden and the team got great tenants for our apartment in Greenwich. A breath of fresh air after a run of bad experiences with two other Greenwich agencies. I have a feeling we'll be with these guys for a while.

Thomas · 29 July 2019

Agent replied

Hi Thomas, it has been a pleasure to serve you and thanks for the sublime review - it means a lot. Please let us know if you need anything in the meantime. Regards Simon

5/5

Google

Excellent service from Conran. All team, especially Doug and Hayden were helpful in helping us buying our first flat. In stressful / exciting times like this they took the time to explain us in detail the next steps in the process. Highly recommended

Pierre · 10 December 2019

Agent replied

Dear Pierre, thank you for your review and huge congratulations from us all at Conran on making your first purchase. Regards Simon

4/5

Google

The Conran team were helpful in getting me a good tenant for my Greenwich flat. The team of Leyla, Ben, and Hayrie got everything sorted quickly - a few minor issues with paperwork and communication, but ultimately everything was resolved satisfactorily.

Chris · 16 December 2024

Agent replied · 23 December 2024

Dear Chris, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

I recently used Conrant Estate Agency for finding a new flat, and I would highly recommend Hayden. Exceptional support and fast communication made the process less stressful and more efficient.

Kristina · 17 July 2022

Agent replied

Hi Kristina, thank you for reviewing Hayden's service. Warmest regards Simon

5/5

Google

I put an offer on a property that I loved but it wasn’t accepted because my flat wasn’t under offer, nor was it on the market, so time was of the essence, I didn’t want to lose the property. I contacted Conran on 18th Jan, Rob (Lee Office Manager) came to my property and valued it on 21st Jan, the negotiators came round on 24th to get a feel of the flat, photos were taken on 25th and my property with photos and video went “live” on 26th Jan. I had 12 viewings over that weekend, and I accepted an offer on 1st Feb, Conran sold my property within two weeks at a great price!!!! Conran were speedy, proactive, personal and very professional. They understood the position I was in and did all what they could. The photos, video and write up did my flat proud ,and I love the personal touch of adding my comments about the property. Conran were in constant contact with me, keeping me posted with any developments. The whole process was very smooth, and for me, it was effortless, all the hard work was done by Conran, thank you!!!

Nicola · 14 March 2022

Agent replied

Hi Nic, thanks for you lovely and comprehensive review, a lovely account of how we work - not that I am at all biased... ha ha! Enjoy your new home and thank you for using Conran. See you soon. Simon

5/5

Google

Conran assisted in the process of renting our first flat. Carla showed us round the property and Vanessa oversaw the rental agreement process, both were very knowledgeable and quick to respond to phone calls and queries. I would recommend Conran to anybody who is searching to rent in London.

Ben · 25 July 2024

Agent replied · 24 August 2024

Dear Ben, Thank you for taking the time to leave a lovely review regarding the Greenwich team. Kind regards, Sarah, Customer Relations Team

5/5

Google

Conran Greenwich have been fantastic with the sale of my property - Tamer and Nancie have supported throughout the process and Nancie in particular spent a lot of time and effort to chase up all elements of the process to ensure a smooth sale. I'd highly recommend them.

Ravinder · 10 August 2024

Agent replied · 24 August 2024

Dear Ravinder, Thank you for your kind comments regarding Tamer and Nancie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Great experience throughout! Friendly and professional service catering to our needs from the off. Hayden went the extra mile to help, often on short notice and weekends. Keeping us informed of developments and what was needed at different stages of the purchase.

Charlie · 2 October 2019

Agent replied

Thanks so much for the review Charlie and so pleased to have been of service. Regards Simon

5/5

Google

Great experience along the way indeed. Tamer and Chloe helped me on all aspect efficiently and effectively. They always responded to any of my questions very quickly and did proper handover upon holidays and let me view the flat a few times during the process. They even provide free key holding service after completion (just in case you have a delivery or have any contractors/builders that need access). Highly recommend I`d say :)

Xiaojuan · 14 December 2022

Agent replied

I am so pleased you were well looked after by Tamer and Chloe and your experience was so positive and thank you for taking the time to leave a review. Regards Kelly

5/5

Google

Hayden and the team were very helpful and informative throughout the whole process of getting the property. Definitely recommend and hope to work with the team again in the future!

K · 18 May 2022

Agent replied

Thanks so much for your kind review. Regards Simon

5/5

Google

Tamer and Hannah were great in helping closing the sale of an apartment. They were quick to find a buyer and help strike a deal. Very responsive as well for all queries that were raised.

Avera · 22 June 2021

Agent replied

Thanks for your kind review Avera. We all really appreciate it. Regards Simon

5/5

Google

Very supportive, knowledgeable and helpful team. There were problems along the way and they helped sort them out. More generally, they were very professional in all aspects of the sale of the property.PositiveResponsiveness, Quality, Professionalism

Ken · 20 June 2021

Agent replied · 19 June 2024

Hi Ken, thank you so much for sharing your review of our services. Regards Simon

5/5

Google

Hayden, Dean and the rest of the team of Conran were fantastic to us. We had a very stressful time with our solicitors falling short of expectations but the team at Conran were always on hand to help and used their wealth of experience to help the sale get over the finish line. Honest, helpful, friendly and professional, we're in no hurry to sell again but when that time comes we will be using Conran.

Daniel · 16 August 2022

Agent replied

Hi Daniel, thank you for such a lovely review. I am delighted that Hayden and the team helped to alleviate some of the stress we are all too familiar with when moving home. We look forward to being of service to you in the future. Kind regards Kelly

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Questions about Conran Estates London

How many reviews does Conran Estates London have?

Conran Estates's London office has 583 reviews across two platforms: 569 on Google, 14 on Facebook (across the whole business).

What is Conran Estates London's rating?

Conran Estates London is rated 4.8 out of 5 across all 583 reviews, and 4.8 out of 5 on Google from 569 reviews.

Has Conran Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Conran Estates, London won Platinum.

Where is Conran Estates's London office?

Conran Estates London, 221 Greenwich High Road, Greenwich, London, SE10 8NB.

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