Trusted Agent profile · London

Conran Estates London reviews

★★★★★ Excellent

583 reviews across 2 platforms

221 Greenwich High Road, Greenwich, London, SE10 8NB

Part of Conran Estates, see every office.

Conran Estates's office in London, at 221 Greenwich High Road, is rated 4.8 out of 5 across 583 reviews on two platforms, including 569 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

569

Reviews on Google

This office

Facebook logo

4.3 / 5

14

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Conran Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Conran Lettings Management have done a very good job at renting out our property over the past four years, with getting good tenants who looked after the property well and Conran doing a very good job liaising between the tenants and us in terms of sorting out any problems as they occurred. A particular thank you to Debbie Lewis.PositiveResponsiveness, Quality, Professionalism, Value

Nick · 20 June 2021

5/5

Google

Moving house is one of the most stressful events someone can experience. Conran Estates team made our moving experience so smooth! Everything happened fast and efficient, with the right use of technology and almost 100% paperless! We were looking for a property to rent in South East London and Hannah and Edelyn have been absolute stars from our viewing day until they handed the keys of our new home to us! I would definitely recommend Conran Estates!PositiveResponsiveness, Professionalism

Anastasia · 20 June 2021

Agent replied · 19 June 2024

Hi Anastasia, I am so glad that Hannah and Edelyn added value to your moving experience. Thank you so much for the kind 5* review, a lovely early Christmas present for us. regards Simon

5/5

Google

The Conran team were incredible dealing with the sale of our house. A small, friendly & highly organised team who minimised inconvenience, enticed the right potential buyers, and were highly attentive as the sale progressed without a hitch.

Robbie · 8 October 2024

Agent replied · 22 October 2024

Dear Robbie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah

5/5

Google

Tamer & his team helped us move in Greenwich, pleasure to deal with, efficient & comms always good. Helped the process along when it unexpectedly became very prolonged (due to solicitor delays). …

David · 13 December 2025

5/5

Google

Doug, Tamer and their team did a great job in finding us a purchaser and in managing the whole process. They kept us fully informed throughout, which was a huge benefit. Their attention never waned.

Simon · 18 November 2024

Agent replied · 9 December 2024

Dear Simon, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Currently let my property with Conran Estates. Evie has been brilliant in both sourcing a new tenant and promptly dealing with and questions I had. Really appreciate all of Evie's efforts!

James · 17 January 2021

Agent replied

Hi James, I am so happy that Evie has looked after you so well. Thank you for the review. Regards Simon

5/5

Google

Hayden was helpful, responsive, and very personable and as first time buyers we appreciate that support, and I would definitely recommend Hayden and the Greewnich team to friends. Many thanks.

Paul · 2 April 2021

Agent replied

Hi Paul, thank you for your strong recommendation for Hayden and Conran Greenwich. Regards Simon

5/5

Google

I want to leave a review for Vanessa Ramirez - she was incredibly helpful in my property search, she responded very quickly to my emails and answered questions I had within the hour (and I had a lot of questions!). Really appreciate how efficient, helpful and lovely she was. Thanks!

Emma · 20 February 2024

Agent replied · 19 June 2024

Dear Emma, Thank you for your kind comments regarding Vanessa and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team.

5/5

Google

I completed my flat purchase recently with Conran. Overall good experience - Doug was helpful and very responsive throughout the process.

Yevgine · 16 August 2022

Agent replied

Hi Yevgine. Thank you for your taking the time to let us know about the good experience you had with us. Best of luck in your new home. Regards Kelly

5/5

Google

Excellent experience dealing with Doug and the team at Conran estates Greenwich. They helped us with some tricky elements throughout the sale of our flat and remained professionally and reliable at all times. Many thanks

Matt · 29 July 2019

Agent replied

Hi Matt, I am so happy that your experience was positive and thank you for taking the time to review our service. I totally appreciate how stressful the house-selling process is and glad to hear the successful result my highly experienced team secured for you. I have passed your comments on and the team (especially Doug) are thrilled. Regards Simon

5/5

Google

We had a really great service provided by Doug during the purchase of our property. Doug is very professional and easy to communicate with. Totally recommend this agency for their services.

Joel · 2 December 2020

Agent replied

Dear Joel, thank you for using the services of Doug to facilitate your home purchase, we really appreciate this and your kind review. Regards Simon

5/5

Google

When thinking about listing my flat for sale, I liaised with Tamer from Conran and I can truly say that we he was a pleasure to deal with. Very responsive, proactive, made insightful recommendations and overall just very friendly and kind (not pushy at all!). When conducting the valuation, he gave me a thorough brief and detailed recommendation of what we should list our flat at and why - he also provided a rental valuation in the valuation pack which was helpful as I hadn't even thought of renting the flat out - the rental figure was higher than I imagined so it also allowed me to explore renting out the flat which I hadn't considered in the past. Overall, highly recommend - their approach is non-transnational, personal and tailored which is quite refreshing in the estate agency world!PositiveResponsiveness, Quality

Bianca · 25 August 2020

Agent replied

Hello Bianca, thank you so much for your review and kind words. It really does mean the world to us and we are so pleased to have served you so well. Warmest regards Simon

5/5

Google

Hayden has been great to work with. Very quick to respond to queries and happy to provide guidance to first-time buyers. Would absolutely recommend.

Jo · 14 March 2022

Agent replied

Hi Jo, thank you so much for the kind review and strong recommendation. regards Simon

5/5

Google

We had a very positive experience when purchasing our flat through Conran Estates. Doug who showed us the flat at first was very warm and knowledgeable of the property and the area. Afterwards our purchase was handled by Tamer, and on occasion Hayden, who were both very efficient in responding to queries and did so in a friendly and helpful manner. We were particularly impressed by the regular updates we received along the process. We have had less than satisfactory experiences with other agents in the Greenwich area, Conran definitely excelled in comparison. I recommend!

Ali · 29 July 2020

Agent replied

Thanks for your strong recommendation Ali, it means a lot. I wish you longevity and happiness in your new home. If you ever need anything then please do contact us. Regards Simon

5/5

Google

We have been impressed with Conran through the whole process of selling our home. They were always available to answer all of our questions and offer advise when asked. Their marketing material of our home was great and we particularly liked the video they created. On sale they even offered a free concierge service that assisted in our move. We would definitely recommend them as an agent.

Paul · 15 October 2022

Agent replied

Thank you for your review Paul. I am delighted you were pleased with our marketing materials and especially our video tours; it is something we are very proud of. We hope we can be of service to you again in the future. Regards Kelly

2/5

Google

If you are a new landlord then Conran are helpful at finding you a tenant and making the initial process easy. Unfortunately their fully managed service needs some serious improvement given the high percentage they take from your rental income. The full management service essentially involves Conran relaying messages between you and the tenant. They do not sort any issues and often make matter worse by pitting the landlord and the tenant against each other. If you are looking to rent out a fairly new property I would recommend simply giving the tenant your phone number or email address and work with them directly. You will save yourself thousands of pounds per year in the process.

James · 20 June 2020

Agent replied · 19 June 2024

Hi James, thank you, it is a hard task being a landlord, with the 170+ items of legislation along with the new tax changes. I am so happy that we have made it a little easier for you and look forward to being of help again. Warm regards Simon

5/5

Google

Conran Lettings agency and especially Edelyn Reynolds made my relocation an absolute dream. Quick to respond, profesdsional and they accomidated all my needs in terms of viewing times and edeylyn's costmer service was sencond to non and continues after my initial move in date. Highly recommend them and i hope you get the service i recieved. Many thanks to Erika also

MrJonbouy1 · 14 March 2021

5/5

Google

We had a really positive experience with Conran Estates. Doug Norris was always on hand when we needed to speak to someone and helped us navigate the rental process with ease. Would happily recommend.

Gary · 29 July 2019

Agent replied

Hello Gary, thanks so much for recognising our services in particularly Doug's, I really do appreciate you taking the time to do so. Regards and Merry Christmas Simon

5/5

Google

Leyla arranged the property viewing very quickly and communicated the required procedure to complete the documentation efficiently. Thank you for the prompt responses to my queries and helping find the apartment.

Sujit · 20 December 2024

Agent replied · 23 December 2024

We really appreciate you taking the time to leave such lovely comments about Leyla. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

We purchased a property through Conran and had a great experience. Hayden, Tamer and the team are very helpful and knowledgeable. Highly recommend!

Jennifer · 14 March 2022

Agent replied

Hi Jennifer, I am so pleased that Hayden, Tamer and Team Greenwich looked after you so well. Thanks for the review. Regards Simon

5/5

Google

The team has been so amazing, understanding responsive terms of getting things sorted .Georgina has been our to go to for any queries, enquiries the past few years. We had a good rapport , easy to talk with professional attitude 👌 Thank you for all that you do. You are all highly recommended 👌👌 …

Folake · 14 March 2022

5/5

Google

I recently bought a property through Doug and Hayden at Conran Estates Greenwich. With a strong knowledge of the local area, they were extremely helpful and professional throughout the process. From helping me track down a home that ticked all my boxes, to responding to my (many) queries without delay, they really took the stress out of the process. It was a pleasure dealing with them both. Now I’m in my new home and I couldn't thank them enough!

George · 29 July 2020

Agent replied

I really appreciate your review George. Our job is to make moving as easy and as stress-free as it possibly can be, I am so happy that Hayden and Doug performed well for you. We are here for when you next need us. Regards Simon

5/5

Google

Absolutely amazing service from the team at Conran’s Greenwich. I’m a first time buyer and there were a few complications with the sale, but the team helped to push things along and we were eventually able to complete. Hayden especially went above and beyond - so grateful to him for all his hard work, which without the sale may not have gone through. Would definitely use Conran’s again in the future for selling/buying/renting.

Lilly · 18 October 2021

Agent replied

Hi Lilly, thank you for your lovely review and mentioning Hayden, who is thrilled. Congratulations on your first purchase. regards Simon

5/5

Facebook

Everyone I spoke to at Conran in Brockley was a dream. Our main port of call was Felix, who went out of his way to gather as much information for us and was generally a real pleasure to chat to. Beth also did a viewing with us, she was perfectly delightful. Thanks Conran team, you all seem like a great team.

Luke · 23 December 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Conran Estates London

Has Conran Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Conran Estates, London won Platinum.

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