Trusted Agent profile · London

Conran Estates London reviews

★★★★★ Excellent

332 reviews across 2 platforms

46 Charlton Church Lane, Charlton, London, SE7 7AB

Part of Conran Estates, see every office.

Conran Estates's office in London, at 46 Charlton Church Lane, is rated 4.8 out of 5 across 332 reviews on two platforms, including 318 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

318

Reviews on Google

This office

Facebook logo

4.3 / 5

14

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Conran Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Nicky and the team at Conran made my purchase in Charlton completely stress-free and an absolute pleasure. Highly recommended.

M · 29 July 2019

Agent replied

Thanks for your wonderful review. It is very much appreciated.

5/5

Google

Good supportive service. Michael was proactive and very helpful throughout the sales process. I would use Conran Estates again.

Michele · 29 July 2019

Agent replied

Dear Michele, thank you for providing a review of our services. We really appreciate it. Regards Simon

5/5

Google

The agent named Abbie was very helpful and professional. Excellent service.PositiveProfessionalism, Value

Semiha · 22 June 2021

Agent replied · 21 June 2024

Thanks so much for your kind review Semiha

5/5

Google

From start to finish. Kellie at Conran made the house purchase process seamless. Often, going above and beyond to support us in our first home purchase. If there were 6*, I would have given all 6. Thank you once again for everything.

Ben · 30 April 2023

Agent replied · 29 July 2023

This will make Kellie's day! Thanks so much for the kind review, Ben - much appreciated. Regards Kelly

5/5

Google

Amazing service. Shannon and Annie are amazing. So helpful and always available to answer any queries. 100% recommend!!!

Gladys · 22 September 2024

Agent replied · 22 October 2024

Dear Gladys, We really appreciate you taking the time to leave such lovely comments about Shannon and Annie. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah

5/5

Google

Really great experience with Conran Charlton, specifically Shannon. I would definitely use again and I highly recommend!

Charmaine · 1 October 2024

Agent replied · 22 October 2024

Dear Charmaine, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah

5/5

Google

Aidan from Conran has been an absolute delight to work with. We met him during the viewings and worked with him right through till completion. He has been professional and responsive throughout the process, keeping us updated on each step. Would definitely recommend Conran and specifically Aidan to anyone looking to deal in property.

Bhavin · 17 August 2021

Agent replied

Hi Bhavin, thank you for reviewing the service received from Aidan and so pleased he was a delight to deal with. Regards Simon

5/5

Google

Kelly, Asiah and all the team were essential in navigating our move. Positive and professional throughout, their advice and guidance were invaluable. Have used Conran since 2009. Would recommend.

Felicity · 24 January 2024

Agent replied · 24 March 2024

Thank you for your review and recommendation Felicity. It's always lovely to hear from long-standing clients. We look forward to working with you again. Regards Kelly

5/5

Google

Abbie was extremely attentive when helping us decide what area’s we liked best. She helped steer us in the right direction of where we needed to be to start looking for our dream home! Thank you.PositiveResponsiveness, Professionalism

Stacey · 27 August 2021

5/5

Google

Rob Walker at Conran saw us through from first viewing to completion over a variety of humps and bumps and was by far the most communicative and helpful person throughout the process. Patient and friendly even when our purchase was delayed and kept in touch with us and was sympathetic with the spanners in the works, but we made it!

Steph · 8 July 2019

Agent replied

Thanks so much for your amazing review, we are so pleased to have got there in the end. Regards Simon

4/5

Google

I can thoroughly recommend Conran Estates, especially agent Aidan La Croix, who has been nothing but kind, helpful and above all, straightforward and honest. I admire his passion for property and he has been professional throughout. Nothing has been too much trouble, and Aidan has gone out of his way to arrange everything necessary.

Sophie · 26 October 2020

Agent replied

Hi Sophie, thank you so much for your review, it means a lot. Warmest regards Simon

5/5

Google

Great communication - always someone friendly at the end of the phone. They gave us sensible, practical advice, sold our house at a price we were really happy with after a very quick and easy viewings process and generally made the whole experience pleasant and simple.

Nicola · 14 March 2022

Agent replied

Hi Nicola, I am so pleased that the team at Conran Charlton got result required whilst ensuring it was a stress-free experience (as much as it can be!!). Thanks for choosing Conran and I wish you well for the future. Regards Simon

5/5

Google

Great experience dealing with Hulya and Asiah when selling my house. They kept me up to date throughout and made the whole process very straightforward. Would recommend!

Vincent · 26 October 2023

Agent replied · 25 November 2023

Hi Vincent and thank you for your kind review and recommendation. Hulya and Asiah are a great team and are very customer focused, so I am delighted their efforts made your journey easy. Regards Kelly

5/5

Google

Michael, Jodie and Hulya from the Charlton branch were excellent! I was very happy with the viewing service, sale price achieved and the communication through out the conveyancing. I would highly recommend Conran to anyone looking to sell.

Rebecca · 14 November 2022

Agent replied

Thank you for your kind review, Rebecca. I am delighted to hear that you were happy with our service throughout your sale process and hope we can be of help to you again in the future. Regards Kelly

5/5

Google

Great service by Conran! Lorraine helped us find our perfect apartment in Charlton 😊 highly recommended! …

Oluwakorede · 22 April 2024

Agent replied · 21 June 2024

Dear Oluwakorede, Thank you for leaving a Google review for our Charlton office. Kind regards, Sarah, Customer Relations Team

5/5

Google

Excellent job done by team Conran and Will Roden in particular! We got advised well (and realistically) about market conditions and communication before/after viewings was also very good. We always felt well looked after, up to completion date. Thanks for that and well done!PositiveResponsiveness, Quality, Professionalism

Marcus · 22 June 2021

Agent replied · 21 June 2024

Thanks Marcus, we all really appreciate your review, especially Will. Regards Simon

5/5

Google

Great, efficient service from Asiah. She was constantly on it, keeping in touch with me and my vendor regarding my purchase. Thank you so much Conran estates.

Sarah · 19 August 2023

Agent replied · 26 August 2023

Hi Sarah and thank you for your review. I am delighted to hear that Asiah's work ethic helped with your purchase. Good luck in your new home. Regards Kelly

5/5

Google

Conran have helped me to sell my flat, and been absolutely brilliant throughout the process. Michael John's calm advice is invaluable, and Abbie worked so hard to keep the sale pushing through. They're a fantastic bunch and I couldn't recommend them highly enough. Thank you so much Conran. Rosie x

Rosie · 24 May 2020

Agent replied

Hi Rosie, I fully agree that we have a great team in the Charlton office. Thank you for such an amazing review and your strong recommendation, it means a lot. Regards Simon

5/5

Google

I had the pleasure to work with Kellie from Conran. She was very professional reliable and helpful throughout the process of buying a flat. I truly recommend it!

Agata · 30 May 2023

Agent replied · 29 July 2023

Thank you for your review Agata. We think Kellie is great too! Good luck in your new home. Regards Kelly

5/5

Google

I couldn't endorse Conrans Estates, Charlton branch enough! Fantastic service, incredibly friendly, candid yet professional, honest and open. I had a paritcularly good experience with Abbie there, who really went above and beyond.PositiveResponsiveness, Quality, Professionalism, Value

Patrick · 27 August 2022

Agent replied

Dear Patrick, your endorsement is fantastic, thank you. I am glad that Abbie and the Team at Conran Charlton had all the qualities you were after in an agent. Thank you for the kind 5* review too! regards Simon

5/5

Google

We bought and sold and bought our two consecutive houses in Charlton with Conrans! Michael and the team are excellent and their knowledge and love of the area made the process a painless one.

Sarah · 29 July 2019

1/5

Facebook

I had a horrific experience with Conran as my lettings agent in Greenwich. We were left with a lot of mould on our wall for months, we reported it as soon as it appeared but Conran never did anything to fix it. When I told them about it their advice was to spray anti-mould on it (obviously an assumption this was something we would pay for), and asking if we'd knocked on our neighbours in the flat upstairs to ask if they have a leak (definitely not our job), neither of which address the actual problem. We were left without water for a couple of days as when the pressure was on it spewed water over the floor. When I asked for a rebate on our rent for the days we had to find alternative accommodation due to no water, conran claimed we had never been left without water, essentially calling me a liar, and threatened that if we continue with this claim our landlord will not want to renew our tennancy another year. Of course we left after a year because conran was so impossible to deal with and so unresponsive. They showed no care towards their tenants whatsoever. I could say a lot more, but I hope tells people all they need to know to never buy or rent a property via conran. They are incredibly rude and caused me a lot of stress and upset. I would urge you never to use their services.

Catherine · 2 April 2020

5/5

Google

Viewed properties in Charlton with Will and was very impressed with his manner, knowledge of the area and enthusiasm. Although our search moved elsewhere, I felt it was worth giving him a shoutout as one of the best agents i've engaged with.PositiveQuality, Professionalism

Daniel · 22 June 2021

Agent replied · 21 June 2024

Hi Daniel, thank you so much for sharing your review on Will's professionalism. Warmest regards Simon

4/5

Google

Very professional and friendly. Always proactive with keeping my posted on the various stages and updates of my purchase. Would prefer it if there was more support with following up with the sellers and their solicitors. Still a good agent to work with and I definitely recommend them.

Shree · 17 October 2019

Agent replied

Hi Shree, I really appreciate your constructive review. We have taken on-board your comment re follow up with sellers and solicitors and thank you for your honesty. It helps us to improve our service for sure. I wish you well for the future and please do contact us if you ever need anything. Regards Simon

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Conran Estates London

How many reviews does Conran Estates London have?

Conran Estates's London office has 332 reviews across two platforms: 318 on Google, 14 on Facebook (across the whole business).

What is Conran Estates London's rating?

Conran Estates London is rated 4.8 out of 5 across all 332 reviews, and 4.8 out of 5 on Google from 318 reviews.

Has Conran Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Conran Estates, London won Gold.

Where is Conran Estates's London office?

Conran Estates London, 46 Charlton Church Lane, Charlton, London, SE7 7AB.

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