CKB Estate Agents London reviews

★★★★★ 1/5

Trustpilot

Rude and unprofessional staff

I had the worst experience with CKB agent. I got a house through them and after a year, they increased the rent, we initially didn’t accept the rent increase and after thinking about it we accepted, only for CKB to ask us to leave despite the fact that we always paid on time and kept the house in good condition. They took us to court and forcibly kicked us out. It was a very terrible experience as we had to quickly sort out other form of accommodation on a short notice. The staff are so rude and unhelpful. They didn’t help when we complained about the landlord, all they were concerned about was the rent being paid on time. They are very unprofessional and rude. Now it’s time to collect our deposit, and they don’t want to release it despite the fact that we left the house in a very good condition. We were only there for a year and a bit...

Adebimpe · 17 December 2018

★★★★★ 5/5

Trustpilot

Honest, Trustworthy and reliable

Honest, reliable and trustworthy guys special thanks to Cengiz for all of his help and assistance when renting and managing my property. Would highly recommend to all friends and family.

Ismail · 12 November 2019

★★★★★ 4/5

Google

Josh Harvey is a great estate agent, friendly very professional at his job, And funny, CKB I know him at Eltham branch, and would recommend CKB Sally Brown

Sally · 18 June 2020

★★★★★ 5/5

Google

Kemal was extremely professional throughout the process of finding suitable tenants for our property, with good comms and managing both parties' expectations well from what we saw. Thanks!

Bhavin · 18 June 2020

★★★★★ 5/5

Trustpilot

Great experience

We secured a lovely flat with CKB estate agents and they have been great about answering all our questions and supporting us with our move

Yara · 18 January 2025

★★★★★ 5/5

Google

CKB swiftly organised a contractor who defined that the compressor needed to be replaced and this would be an expensive job. The landlady the organised a visit delivering a new Fridge and a new Freezer. CKB's attention to this issue was exemplary.

Mano · 16 April 2024

★★★★★ 5/5

Trustpilot

the team at ckb are extremely…

the team at ckb are extremely professional and polite, very pleased with my experience in helping me find my new home 👍🏼 highly recommend

Lizard · 25 January 2025

★★★★★ 5/5

Trustpilot

Excellent

I cannot fault them, have been using this estate agent for 4 + years, always good customer service and would highly recommend if your renting

Deniz · 8 January 2025

★★★★★ 1/5

Google

Crooked. Run poorly insulated and damp properties for their uncles just so they can take additional agent fees instead of letting privately. Slow to respond to tennant needs and requests. Quick to threaten litigation when simple mistakes are made, for example underpaying by £37.50 when rent went up one month because a direct debit hadn't been amended resulted in a letter warning of an upcoming court summons when a friendly reminder call would have done. Every tennant we have known from beneath us and the property next door has had their entire deposit taken so wave goodbye to that if you take on a lease through them. All properties also had mould hidden behind furniture which they blame on the tennant at the end of the lease. Really not sure how they can possibly have all this positive feedback. But having been privy to some of their other methods over the past 3 years I would not put them past writing some of these themselves. There aren't adjectives for how strongly I suggest you avoid this company.

Jack · 19 June 2017

★★★★★ 5/5

Google

Kemal was extremely professional throughout the process of finding suitable tenants for our property, with good comms and managing both parties' expectations well from what we saw. Thanks!

Bhavin · 12 January 2020

★★★★★ 5/5

Google

Astha, was really helpful! Great experience!

Juan · 16 August 2025

★★★★★ 5/5

Google

Great Experience dealing with Vishal. We found Vishal to be helpful and knowledgeable with the areas of work. Recommend him highly.

Tariq · 17 February 2025

★★★★★ 5/5

Google

We have been impressed with Kemal's service since we started letting through CKB last year, and all agree it has been our most positive experience of dealing with an agent in 8 years of letting. Very kind, friendly and polite, our only problems so far relating to teething problems with a newly refurbished house, and some flakey builders and workmen, which we do understand were commissioned by the landlord rather than agent, and Kemal worked very hard to liase between us and them to reach solutions. Would highly recommend this agency.

Abigail · 20 June 2015

★★★★★ 5/5

Google

Great guys! Extremely professional and smart agents yet humble and approachable. We brought this fantastic new home from CKB, refurbished and extended to the highest standard ever with all modern amenities, yet at a reasonable price and I'm loving every feel of it. CKB should build more of such houses so that people can get a feel of living the million pound dream home yet without the million pound price tag. CKB should also offer home design, re-construction and refurbishment services just in case people want to re-design their home, they are just genius and everyone that has visited can't stop saying "it's a wow!". I recommend CKB Estates any day any time. Thanks guys, you're the best! Meg

Meg · 20 June 2015

★★★★★ 5/5

Google

These guys are fantastic. I approached every agent in Bromley and Beckenham in regards to renting out my flat and these guys stood out from the minute they entered through my door. They were professional, smart, charming and honest and told me that I was under pricing my flat and could actually achieve more rent. I instructed them alongside another agency and as expected CKB Estates found me the tenant, provided full references and moved then in with no trouble at all. They offered a great service which was hassle free and was definitely worth the money. Highly recommend this company and can not sign their praises loud enough. CKB Estate will definitely grow to become the biggest and the most highly respectable agency in the industry one day. Good luck boys!

Valentyna · 20 June 2015

★★★★★ 5/5

Trustpilot

Efficient and polite

Laura is reliable, efficient and very polite. She is easy to talk to and lays out a simple, clear explanation with each step of renting a property.

James · 13 November 2019

★★★★★ 5/5

Google

Now this is what I call an Agent. From the moment they first answered my call to the signing of the tenancy agreement they were absolutely fantastic. Everything about their services was great and very reasonably priced. They were not inclined on robbing me with all these additional services but more interested in showing me their great level of customer service which is what is really lacking in this industry. Best agent used to date would recommend to anyone!

Chris · 20 June 2015

★★★★★ 5/5

Google

Parveen and Agit are absolute credits to CKB. Thank you to them both for everything.

Anna · 16 April 2025

★★★★★ 5/5

Google

A great service from Kemal from start to finish, I would highly recommend the firm

Lara · 16 April 2025

★★★★★ 5/5

Trustpilot

I got good experience with CKB estates…

I got good experience with CKB estates agent. All staff are very kind and friendly. Especially Beth summons did great help to me.

Jeyasuthan · 7 November 2020

★★★★★ 4/5

Google

I found Parveen to be very welcoming and receptive. She explained the process to securing the tenancy to me and was very helpful. She availed herself, for further assistance without hesitation. Her assistance and service delivery was good.

Annette · 16 April 2024

★★★★★ 5/5

Google

Andy has been great and his advice honest when helping me sell my house ... I would definitely recommend him

Karen · 16 April 2021

★★★★★ 5/5

Google

Quick share of praise for Agit our property manager at CKB. He was incredibly thorough, professional and most importantly kind and just a genuinely warm and great person. Pleased to be working with him and the team.

Cameron · 16 April 2024

★★★★★ 5/5

Trustpilot

I'm a new young buyer

I'm a new young buyer, looking for a new house to buy or rent. So I called ckb estate agents, I spoke to a lady called Laura from the eltham branch. She was very helpful and informational. She showed me the houses that was perfect for what I was asking for. I will be looking to view very soon. I would recommend talking to Laura if you are a first time buyer

Niko · 17 November 2019