Trusted Agent profile · London
★★★★★
318 reviews across 2 platforms
60 Sydenham Road, Sydenham, London, SE26 5QE
CKB Estate Agents's office in London, at 60 Sydenham Road, is rated 4.3 out of 5 across 318 reviews on two platforms, including 206 Google reviews rated 4.2.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
GoogleTerrible customer service and very rude staff. Read terms and conditions very carefully. For every bad review they put up a fake good review!
Dear Ms London, Thank you for your review. We have attempted to locate your details on our database however we have no record of someone named Ms Rania London. If this is a genuine review then please contact your closest CKB branch and we can investigate this further.
5/5
GoogleQuality work was done. I find Agit from Eltham office to be a great property manager. His communication is above this world.
5/5
TrustpilotA satisfied tenant.
I've been a tenant now for 5 years through CKB and they have been very professional in dealing with matters relating to the property. They are always available via phone and emails to deal with my concerns and they are addressed swiftly as well. Should you find yourself renting through them, you would be in good hands.
5/5
TrustpilotAmazing service
My experience with CKB has been absolutely amazing. Cengiz & Kelly are very professional and knowledgeable. They stay on top of things and keep you updated regularly. They have a real friendly and genuine approach to their customers that is lacking from the larger estate agents. I strongly recommend CKB to anyone looking to buy or rent.
5/5
TrustpilotExtremely satisfied
Great company, very helpful staff.
5/5
TrustpilotBest estate agents I have been with
Very friendly and professional. Answered any questions by email within an hour or two, didn't waste any time when visiting the estate agents making it a very seamless process having only to visit once. Arranged a viewing very quickly and were helpful at every stage. Have checked that everything with my new property is good. Couldn't recommend more.
1/5
GoogleThis message serves to help to All of you out there reading the reviews... DO NOT rent from this agency if you want to protect your money from them and if you want to save time after the End of Tenancy dealing with myDeposit to get back what you entitled! All the Best!
5/5
TrustpilotThe service and professionalism Cengiz…
The service and professionalism Cengiz at CKB has provided to us has been impeccable. He is very approachable and knowledgeable. He has kept us informed and updated throughout the buying process, answering our questions promptly, not to mention getting our offer accepted quickly with the vendor. I would have no hesitation in recommending their services.
5/5
TrustpilotJemma from CKB Estate Agents was a…
Jemma from CKB Estate Agents was a consummate professional from start to finish, taking us on multiple viewings throughout an extremely busy day. Her flexibility and warmth were very welcomed, and we would entrust her with more sales in the future for sure. Great work Jemma!
5/5
GoogleI have found Kemal from CKB very thorough and helpful as an estate agent, giving you clarity and sound advice to move forward and helping you for the process of your next move. A personal approach, which is so refreshing in those days... Highly recommended!
5/5
GoogleCKB services has been wonderful, with prompt response to issues. Keep up the good work
5/5
TrustpilotKelly at CKB is helpful
Kelly at CKB is helpful, approachable and professional. She keeps in regular contact with any information. CKB as an estate agent go above and beyond compared to other companies i have used. If you are looking for a more personal service and not being just another number, I would highly recommend CKB.
5/5
TrustpilotHelpful lady!
I called up enquiring about a property in the local area. I spoke to a lady by the name of Laura, unfortunately there was nothing available that suited my search at this time. But I just want to say I'm impressed with her professional telephone manor and friendly approach.
1/5
GoogleWe rented a property through CKB Estate Agents from September 2019 - August 2020 and have had a terrible experience with them. We had multiple issues with the state of the property when we moved in that were never rectified by the estate …
3/5
GoogleBeen with them for about a month now and it's not been without its hickups. The experience has been alright. They're friendly mostly, but my main issue is to do with communication. Jack has always been pretty helpful.
5/5
GoogleIncredibly responsive and professional - would use again. House literally rented out in 24hrs. Jack in particular was great in selling the property to the new tenants and we received a strong market price. Would use again, Leon
5/5
GoogleIn one word FANTASTIC!!!!. Received a 1st class service thoroughly from viewing to completion. You just ask them a question and you will get an prompt answer, whether it is a general question or a quote for something. Easily reachable and very professional. Thank you very much for all your help and advise!
5/5
GoogleAmazing experience throughout The best estate agents I have been with Thank you
1/5
GoogleStill wouldn't trust anyone who works here. Took money off of us to tell us we didnt get the property only because we chased for information. Big waste of time as we had handed in notice to our current landlords. But we were able to get a full refund.
5/5
TrustpilotKelly recently helped us out with a…
Kelly recently helped us out with a heating issue- she responded almost instantly and helped us sort it out with in a couple of days, which was fantastic. She also helped us with some other issues fairly fast too. Thank you for your help!
5/5
GoogleWe found CKB Estate Agents excellent in managing the property we rented. They responded promptly when we approached them and all issues were resolved. The staff is professional and friendly. They are a model estate agency!PositiveResponsiveness, Professionalism
5/5
TrustpilotGreat customer service for Tenants
We have been renting flat through to the agency for 2.5 years. Always very friendly approach. Also always very helpful. At the end of tenancy everything was quick and smooth. Overall we were very satisfied with the customer service. I would definitely recommend this agency.
5/5
TrustpilotCKB Estate Agents
Kelly and Kemal have been dealing with the management of my property for almost 2 years now and I couldn’t fault the way in which they work. Highly recommend to any landlord looking for an agent who provides a hands on approach.
5/5
TrustpilotFriendly and on top of things !
CKB helped me buying my first and only property for my family . It was a smooth process as they are always on top of things in a very profesional way . In addition they are very friendly and trustworthy . Highly recommend CKB!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
CKB Estate Agents's London office has 318 reviews across two platforms: 206 on Google, 112 on Trustpilot.
CKB Estate Agents London is rated 4.3 out of 5 across all 318 reviews, and 4.2 out of 5 on Google from 206 reviews.
CKB Estate Agents London, 60 Sydenham Road, Sydenham, London, SE26 5QE.
