Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleAgit from CKB estate agents was of great help in fixing a problem in my property. He arranged the visit of a very efficient roofer who fixed the problem.
Agit also made sure that the visit took place while I was at home and he called me later to later in the day to verify that everything was done well.
Ingrid Β· 16 April 2025
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5/5
GoogleMy daughter used CKB when she was looking for her first flat to rent - the service she received was second to none. The MD, Cenqiz was professional, extremely helpful and friendly and did everything he could to make the daunting process run very smoothly - nothing was too much trouble for him. Estate Agents usually have a bad name but CKB is like a breath of fresh air - highly recommended :)
Jill Β· 20 June 2015
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5/5
GoogleI would like to thank the team at CKB for a very smooth and straightforward rental process from my first viewing right up until my leaving their property last week. Shout out Luis for the TOP management services, he was a massive help throughout my time with the agency and took care of each and any issue that came up. All the best guys π
Setsuna Β· 27 December 2024
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5/5
GoogleFast / Reliable and Extremely helpful , I must say never had such Excellent customer service being a tenant.
We been with CKB from October 2018. Never had a single problem with them.
Kemal Bicer is always been very helpful and very Proffesional to us , we are very fortunate to have Kemal as our property manager.
Jayesh Β· 16 April 2022
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5/5
TrustpilotCKB have the personal touch we were looking for.
Cengiz and the team at CKB have been fabulous from start to finish. Professional yet personal and understanding throughout. Cengiz worked with our specific needs as a young family looking to upsize and guided us through the whole process. We were able to secure an offer in super quick time. CKB have a real personal touch which we think makes them stand out from other estate agents. Highly recommended.
Laura Β· 23 February 2019
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5/5
TrustpilotReally helpful
The staff are lovely and are really responsive. Their agent, Emily, helped out loads - she went above and beyond.
Mollie Β· 11 March 2026
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5/5
GoogleThe property I rented was with 3 different estate agents. I decided to go ahead with CKB and that was the right decision. Amazing customer service and very quick to respond to any queries. There was some issue with a leak and CKB estate agents were able to get it sorted for me even though the didn't manage the property. Very happy with the service I received.
Mehul Β· 19 June 2018
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5/5
TrustpilotExcellent work selling our house byβ¦
Excellent work selling our house by CKB. We turned to them after over a year trying to sell, using three other agents. They were professional and courteous and pitched the sale very well. Fairly soon we got two offers, one of which was above the middle of the guide price, a pleasant surprise. Roy and Mandi.
Customer Β· 5 March 2025
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5/5
GoogleThe CKB estate agent has been looking after my BTL portfolio on a full management basis for many years. I find their services very professional ,friendly, and have no hesitation in recommending them. Agit of CKB was my most recent contact, and he also deserves 5* for his swift responses and services!
Mustafa Β· 16 April 2025
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5/5
TrustpilotFound the staff helpful andβ¦
Found the staff helpful and informative. Very friendly, will definitely be coming back when time to move again.
Robin Β· 11 March 2026
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5/5
GoogleExcellent service can't recommend CKB strongly enough to ALL Landlords and Tenants, hassle free transparent service, Parveen was precise and efficient.
Des Sturdee CEO
Winstone Properties Limited.
Desmond Β· 16 April 2024
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5/5
TrustpilotSimplt The Best!
Spoke to Jodie who was excellent at helping me find somewhere to live, i received all the paperwork promptly and the process was completed swiftly and without any problems.
Dave Β· 5 March 2024
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5/5
TrustpilotHonest and Extremely Proffesional team
Honest and Extremely Proffesional team, we are renting property from CKB October 2018, never had any issues I will recommend them to anyone looking for rental property.Kemal Bicer is always been very helpful and very Proffesional to us , we are very fortunate to have Kemal as our property manager.
Jayesh Β· 14 February 2022
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5/5
TrustpilotExcellent agency
CKB is the best. They made everything very easy for me, from moving in to moving out and everything in between. Fatlum and Kelly were great every time. I had an issue with the washing machine in the apartment and it was deal with in no time. Everyone is always on top of everything. I would recommend them in a heartbeat.
Vince Β· 20 August 2018
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5/5
GoogleCKB where a pleasure to work with. Jack and his manager Cegniz made the whole move in process stress free and straighf foward. They where able to negotiate a move in date that accomadated me and their cost of service was reasonable and well earned. I would definitely recommend them and i would use them again myself.
Regards
Fionn
Bowser Β· 19 June 2019
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5/5
Trustpilot5* for the legends at CKB!
CKB estate agents were very professional with helping us with our first property tenancy. Kelly and Fatlum were a pleasure to work with and we had some good banter along the way! Fatlum helped us with all the necessary paper work and once we had moved into the property, Kelly was brilliant at resolving any issues we encountered.Highly recommended!
Isaac Β· 22 February 2019
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1/5
TrustpilotWould be zero if it was possible
Would be zero if it was possible. Arranged to view a flat at 2pm today. Rang the office thrice at 2.05 as nobody thereβ¦.told that they had double booked and blamed someone else other than jade! I only booked it at 11am todayβ¦which show the incompetence of the agency
Neal Β· 24 February 2025
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1/5
GoogleTerrible estate agent. We had a leak which was not fixed through the ceiling. This was not repaired or re decorated throughout our stay. Estate agents run by thiefβs stay well away. Communication is poor and extremely threatening. We involved the council on numerous occasions. 5 reviews are family and friends even employers lol cengiz works for the company. Just shows what kind of people are in the company.
Amerie Β· 18 June 2020
Agent replied Β· 17 June 2024
Dear Amerie, Thank you for your review - it seems we are unable to locate you on our database so please email us directly with your property details, we can then investigate this matter further.
Regarding your comments which state that our agency is run by "thief's" - we are members of The Property Ombudsman, Trading Standards Institution and other regulatory bodies which ensure we operate our agency in the most professional and honest manner at all times, whilst adhering to up to date legislation throughout our organisation as a whole.
There is no factual evidence or scenarios where our directors / managers have been deemed "thief's" so please refrain from using such terminology.
You are correct, a few of our managed properties do belong to Family and friends who, for a number of years have been using other Estate Agents before deciding to bring their portfolio's over to CKB. Because they are friends and family it does not mean they are unable to leave reviews on the service they have received.
To summarise, as we were unable to locate your details on our database it is hard to believe this review is genuine. If this is the case then please email your branch directly and we can investigate this matter in more detai.
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5/5
TrustpilotA real evidence of a well-organisedβ¦
A real evidence of a well-organised system of work !
Sorin Β· 11 March 2026
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5/5
GoogleMe and my partner were helped today by the lovely astha, she was very helpful and made sure we didn't have any questions left unanswered. Would recommend for others! :)
Jack Β· 29 August 2025
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5/5
TrustpilotWas at the CKB in sydnimtoday and the aβ¦
Was at the CKB in sydnimtoday and the a great help from Astha, she help me and my moving partner go throught the process easily till we moved into the place
Yves Β· 13 August 2025
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4/5
GoogleAttentive and usually work is done within a good time frame. Personalities are great. There's nothing plastic about these guys and sincerely like everyone I've met. In 32 years of renting I can say that's never been the case anywhere else.
Doc Β· 16 April 2025
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5/5
GoogleFatlum and Kelly were super helpful with our first tenancy. They ensured everything was very smooth throughout the paperwork process and helped us with minor issues we had once we moved in.
Top professionals with a fantastic attitude towards their work, providing an excellent service, with great banter along the way!
Highly recommended
Isaac Β· 19 June 2019
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5/5
TrustpilotGreat Experience!
Had a great experience with CKB after lots of trouble with various other estate agents. Once I had agreed to let the property everything moved quickly and efficiently, and Beth was a great help throughout the process. They have definitely made moving as stress free as it can be!
J Β· 3 November 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.