Trusted Agent profile · London
★★★★★
499 reviews across 1 platform
179 Hoe Street, London, E17 3AP
Central Estate Agents's office in London, at 179 Hoe Street, is rated 4.4 out of 5 across 499 reviews on 1 platform, including 499 Google reviews rated 4.4.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleGreat experience with CEA, particularly Manaan, who dealt with arranging my initial viewing of the rental property. Friendly, courteous, just an all round lovely guy. He responded quickly and efficiently to all my enquires and made the whole process incident free. Highly recommended.
Dear Linzi, thank you for your feedback. I have commended Manaan on his 5 star service. Neil
5/5
GoogleOur property manager Nancy has been really helpful and is always available when we've needed her. We've had a really good experience
Hi Salman, thank you ever so much for the 5 star review! Neil
5/5
GoogleThank you Manaan and your team for helping us find the property we needed. A decent home, simple and clean without much hassle. The whole process was straightforward and easy.
Hi, thank you ever so much for your review. I am glad everything went well. Neil
5/5
GoogleManaan is the most efficient estate agent I've worked with
Hi Udoka, thank you for taking the time to give Manaan a 5 star review! Neil
5/5
GoogleCentral were amazing in helping us find our perfect home. Despite us being a little picky, Harry took the time to understand what we wanted and found us a new to market property which we fell in love with. After our first viewing with Mikhael, he also helped us complete this week. Thanks to all the Central team!
Hi Nathan, thank you for your 5 star review, it means alot! Neil
4/5
GoogleMartyne was always responsive and helped us out with any issues we had with our tenancy
Hi Hugh, its great to hear your comments, I will commend Martyne on her service. Many Thanks Neil
5/5
GoogleMy girlfriend and I recently found a new flat through Central Estate Agents. We're letting and so can't comment on the buying process but for us they were outstanding. Everything was turned around very quickly by our agent Bhavin (who is extremely personable and would be my first phone call if I were to move again). They should also be commended for the fact that they got our paperwork sorted across a bank holiday weekend. Would use again.
5/5
GoogleVery professional , experienced and sincere, highly recommended
Thank you for your 5 star review! Neil
5/5
GoogleI would like to express my thanks and gratitude to Nancy Markou, Senior Property Manager at central. In a word you have been fantastic. I moved into a new home 2 months ago and you have made the whole experience an enjoyable one. I have had a couple of teeth problems with the flat and you heave dealt with each one with speed, emphathy and expertise. Thank you again. Sam
5/5
GoogleGreat experience with central estates agents. Special mention to Katie who was so communicative and helpful throughout the transaction.i would highly recommend
Hi Stephanie, thank you for giving us a 5 star review. Katie especially asked me to say a BIG thank you! Neil
5/5
GoogleNice response to an electrical issue at rental. Sorted the same day so thanks to Martyne for the speedy action and solution.
Hi, thanks ever so much for your 5 star review! Neil
5/5
GoogleCentral Estate Agents Walthamstow made the experience of buying our first home smooth and enjoyable. The whole team are also super friendly. Great service!
Dear Anthony, congratulations on buying your first home from all of the team at Central
5/5
GoogleI had a great experience with Central on my recent flat purchase. As a first time buyer they made the process as easy as possible and were extremely proactive and communicative. I would definitely be happy to work with them again when the time comes.
Hi Ellie, thank you for your 5 star review! Neil
5/5
GoogleWe feel so fortunate to have sold our house through Central. From James’ first visit through Mikhael and Katie’s advice and support with the sale, Central’s service has been exceptional. Having lived in properties in Hackney and Walthamstow for around 30 years, we can honestly say that the service we received from Central has surpassed that of any other estate agent we have previously used locally. The team has an authentic knowledge of and genuine passion for the local area, and care about their clients, being proactive without being pushy and always responding promptly to queries. The team made the process as stress free as a big house move can be! We wholeheartedly recommend Central to anyone selling a property in the Walthamstow area.
5/5
GoogleFive stars all round for central estates. Special shout out to Nancy who is always hard working, polite and friendly.
Hi James, thanks for taking the time to give us a 5 star review. Neil
5/5
GoogleVery good experience when letting a property. Manaan and the team were very helpful, responsive and always happy to help.
Hi Jack, thank you for taking the time to review us! Neil
5/5
Google"I would highly recommend Central Estate Agents..." Very proffessional and effective team, I had best experience of my life with them. From the day one that I made an inquiry to view a property to rent in Walthamstow Central, it was Manaan who took care of me by contacting me regularly and providing latest updates of available properties to rent in the area. Manaan and Michael helped us find this amazing property, with an amazing location, we can't thank you enough guys for your help and support.PositiveResponsiveness, Quality, Professionalism, Value
Dear Fatjon, thank you very much for your review. Neil
1/5
GoogleI would NOT recommend Central Estates to anyone. The agency made us feel rushed to move in without parts of the house maintenance being completed. We’ve had to chase the agency/landlord for a number of things including something as basic as a front door number which we in the end ended up buying and placing on the door ourselves. We’ve constantly had to chase for works to be completed with the agency property manager but not getting back to us unless we chased things. We’ve had builders coming in regularly at the beginning which could have been avoided during a pandemic. We were informed by the agency that only 1 contractor would come to get a quote for paint work which ended up being 2 builders attending without our notice. We left the property with paint works still not being completed which was way overdue. My advise to anyone renting from the agency is to make sure the property is of a good completed standard and make sure you are not rushed to move in. Furthermore, staff need to work on their phone mannerism. After moving, a member of staff suggested I send an item from kent to London via Uber to the agency, an item we sourced ourselves which did not come with the property. Absolutely ridiculous. Once your money is taken, unfortunately many agencies and landlord don’t care about dealing with tenants and that is exactly the experience we had. Dealing with Central Estates has not been as smooth as we would expect.NegativeProfessionalism
Dear Cambo dia, thank you for getting in touch with me regarding your review. As I mentioned to you by email it is up to the landlord to submit to us the reductions to be made to the deposit protection scheme who is independent and will mediate the claim for repairs or damages. The property was fully refurbished at the start of the tenancy, however damp works needed to be completed following you moving in, which it was done quickly, I do agree the paint works has taken too long. Contractors seem to be so busy during the pandemic. I wish you the very best in the future. Kind Regards Neil
5/5
GoogleFantastic service!! We sold our flat with Central last month and it was the third time we had dealt with Central as an agency (renting initially, first purchase and first sale). Each time we have been more impressed. The guys at Central were accessible, honest and it felt that they really worked hard for us. We were incredibly grateful when they helped us through some challenging negotiations. I would 100% recommend them as a trusted and successful estate agent.PositiveResponsiveness, Quality, Professionalism
Thank you Edward, your feedback is much appreciated. Neil
5/5
GoogleWe recently purchased a property in Wood Street through Central and were incredibly pleased with the service we got. Harry (who helped find us the property) was thoughtful, attentive, personable, understood exactly what we needed, and always acted in our best interests. The rest of the process was handled incredibly efficiently with same day answers all the way to completion. Thanks everyone!
Hi James, I am glad all went well with the purchase, We wish you all the best in your new home! Neil
5/5
GoogleDuring our lengthy house hunt Manaan was genuinely the only one amongst one too many agencies who was the most humane, reached out every so often to see if we're still looking, sought feedback after every viewing and was generally there to listen. The only one. Totally recommend him.
5/5
GoogleVery helpful, always there to answer questions and checks up to see how our tenants and we are getting along. Manaan has been great with putting our property on the market. I will surely use Manaan and Central again.
Dear Adnan, Thank you for your review. Neil
5/5
GoogleNancy markou is so efficient and lovely to speak to. Always replies and helps with any issues quickly and professionally. Thanks to Nancy and team!
Hi Hannah, thank you for your review. I have let Nancy know and she is very appreciative you taking the time to write the above. Kind Regards Neil and the Team
5/5
GoogleFantastic service, really friendly staff. The only estate agent in walthamstow that also does evening viewings which is great considering most people work until 5:30. Rich/Katie and James were incredibly helpful and would thoroughly recommend Central over anyone else.
Dear Tom, thank you for you review. I am glad the team has exceeded your expectations. Neil
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Central Estate Agents's London office has 499 reviews across 1 platform: 499 on Google.
Central Estate Agents Walthamstow is rated 4.4 out of 5 across all 499 reviews, and 4.4 out of 5 on Google from 499 reviews.
Central Estate Agents Walthamstow, 179 Hoe Street, London, E17 3AP.
