Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleKatie was really helpful throughout our transaction and she's been a pleasure to work with.
Veena · 14 April 2024
Agent replied · 28 April 2024
Hi Veena, I am glad you wrote this review. Katie is a valued member of the team and works so hard to move people, its nice when she is acknowledged for her commitment! Neil
★★★★★ 1/5
GoogleI wrote the review bellow almost 3 years ago. Unfortunately nothing changed. Their only contact with me house visits twice a year but even they can not managed to come the appointments on time. I just got a visit. She came quite late I told here I was expecting you much earlier. Here answer was yeah I knocked the wrong door. How professional it is .I would give no star but google doesn't allow me
I don’t know where to start .I have been renting house from them since 2014 but it is not they are amazing just I get on well with my landlord. Otherwise I didn’t see any positive work from them. Example the person they sent for boiler check messed up my boiler and when I told it was the engineer mistake they told me there is a peruse problem in my area. They came another time and told me that there is an expensive part broken and in the boiler and it has to be change. However when another engineer came from insurance company they just fixed the pressure.
So I said I have been renting quite while .I couldn’t have a time to make an appointment for regular check. Now they are telling me that they will come and enter my home by themself.I made a free time by squeezing my schedule and now they emailed me that they can’t and they will enter my home .At the and all the think which I got from nice landlord but ,I believe it was just a luck
I
Ali · 28 January 2023
Agent replied · 28 May 2023
Dear Ali, I have spoken to the property manager and asked her to ensure she does her best to be on time in the future, even though she was 10 minutes, late is late. In the future I would recommend bring any issues to our Lettings Manager, Matt Cole, so we can look into them immediately, Kind Regards Neil
Maybe you can just apologise that the property inspector was 7 min late and the you would only get contacted if you report an issue or an inspection was being booked.
Dear Ali, thank you for your review. I am really sorry you feel this way, I can assure you the team only try their best to ensure our commitment to our landlords is met. I know our letting manager has been in touch to sort out any problems you may have. If there is anything I can do, please do not hesitate to contact me. Neil Ewen Director
★★★★★ 5/5
Googlei highly recommend central estates and have been impressed with the way they have dealt with our sale. Katie was our point of contact and has always been proactive and responsive.
Richard · 27 February 2023
Agent replied · 28 May 2023
Hi Richard, thank you for taking the time to give us a 5 star review! Neil
★★★★★ 5/5
GoogleResponsible and professional team!
Mona · 18 March 2026
Agent replied · 15 April 2026
Thank you !!!
★★★★★ 5/5
GoogleWe have been tenants with central for just over a year now and we've been really happy with fast response times and great communication. Nancy Markou is our property manager and she is always helpful and friendly. Thank you!
Chloe · 11 August 2024
★★★★★ 5/5
GoogleExcellent service from Central as always, Martyne Hatton is especially helpful, knowledgeable, responsive and gets things done. Thank you Central and Martyne for over 20 years of first class service.
Katie · 27 February 2023
Agent replied · 28 May 2023
Dear Katie, thank you ever so much for taking the time to write the above review. Kind Regards Neil
★★★★★ 5/5
GoogleCentral Estates are a great company to work alongside with. Martyne is always a pleasure to deal with. Always friendly but professional! Her efficiency and honesty makes life easy!
Sean · 27 February 2023
Agent replied · 28 May 2023
Hi Sean, thank you ever so much for taking the time to give us a 5 star review. Nice of you to mention Martyne is great! Neil
★★★★★ 5/5
GoogleWe’ve just bought a flat through Central Estates. Harry and Dean were excellent throughout - I couldn’t fault the service and would highly recommend.
Becy · 26 June 2023
Agent replied · 26 July 2023
Hi Becky, thank you for your review! Neil
★★★★★ 5/5
GoogleWe used central to sell our house in June and I can’t recommend them highly enough. Rich was great at getting people in to view and once the Offer was accepted the team pushed the sale through seamlessly. Wouldn’t think twice about using them again.
Max · 28 May 2020
Agent replied · 28 May 2023
Hi Max, thanks ever so much. Neil
★★★★★ 5/5
GoogleThe staff are extremely helpful and nice, especially Martyne who made sure any issues were always responded to and solved quickly and effectively.
Lili · 12 July 2023
Agent replied · 1 October 2023
Hi Lili, we really appreciate that you have taken the time to review us! Neil
★★★★★ 5/5
GoogleCentral are brilliant. We purchased our property from Central, and Rich, Katie and the team at the Walthamstow office were incredible at having all elements of the chain processed quickly.
Tim · 29 November 2022
Agent replied · 28 May 2023
Hi Tim, thanks for taking the time to give us a 5 star review. Good luck in your new home! Neil
★★★★★ 5/5
GoogleExcellent from start to finish!
The rental market is really crazy at the moment, but Central were by far the best estate agents I dealt with. Manaan in particular was incredibly helpful throughout the entire process and I believe what he doesn’t know about E17 & E10 isn’t worth knowing. As a native to the borough myself, I really appreciated having someone who knew the area and the different properties inside and out. In the end, after several fruitless viewings across two months, it was through Central I was able secure the flat I’m living in now - a testament to their efficiency and processes!
Jenny · 9 September 2022
Agent replied · 28 May 2023
Dear Jenny, Thank you ever so much for your review, it was kind of you to take the time. Neil
★★★★★ 5/5
GoogleWe’ve just bought a flat through Central Estates. Harry and Dean were excellent throughout - I couldn’t fault the service and would highly recommend.
Becky · 6 June 2023
Agent replied · 6 July 2023
Hi Becky, thank you for your review! Neil
★★★★★ 5/5
GoogleThe team at Central Estate Agents are great especially Martyne, she is always happy to assist and incredibly prompt with responses. Thank you Martyne for making everything so easy and hassle free
S · 31 August 2022
Agent replied · 28 May 2023
Thank you ever so much for your 5 star review. We agree, we’re lucky that Martyne is in the team. Neil
★★★★★ 1/5
GoogleSold a house through Central earlier this year and would strongly recommend trying one of the other two.
Their photos and description left a lot to be desired and they then added the property to Rightmove for £50k less than we'd discussed without my authorisation, thereby completely destroying the chance of getting anything higher. After I highlighted their error, they pulled the listing and relisted my previously suggested price stating that 'no-one will have seen it yet' but all offers then came in around their first low price.
They say that you'll deal with a single contact throughout but you won't. I received emails and calls from names I'd never been introduced to before. The whole experience is one I hope to forget and having moved from the area, fortunately I now can.
Technically I could have sued, but life's too short.
Rob · 1 August 2022
Agent replied · 28 May 2023
Dear Rob, I am sorry to hear of your experience. Unfortunately there is no mention of an address and I have not received a complaint previously that I can associate to your name? We do not go live on property without prior permission from our clients, so i am a little surprised by your comments. If you could please get in contact with me by phone or email so I can review the file, as I can assure you that if this is a genuine review, i will do my best to resolve the matter. Kind Regards, Neil.
★★★★★ 5/5
GoogleNancy is our point of contact at Central and has been great over the past few months, friendly, efficient and a total superstar sorting out an urgent situation.
Fiona · 29 December 2022
Agent replied · 28 May 2023
Hi Fiona, Thank you for the 5 star review. I agree Nancy is great! Merry Christmas! Neil
★★★★★ 5/5
GoogleThanks to Mikhael and Central Estates! He was tremendous in securing my flat a few months ago. Highly recommended!
Cagdas · 17 September 2023
Agent replied · 1 October 2023
Hi Cagdas, thank you for taking the time to write such a nice review. Neil
★★★★★ 5/5
GoogleWe've recently purchased a home in E17 with Central's help. We were very happy with the entire experience, from the initial viewing + help through the offer process, the sales process, and through to closing. Very helpful and responsive throughout, I would be happy to work with them again and to recommend them!
Ioan · 26 June 2024
Agent replied · 25 August 2024
Hi Ioan, thank you for taking the time to write us a review! Neil
★★★★★ 5/5
GoogleI've had a great experience with Central Estate Agents so far! Big thank you to Harry especially, who has been so helpful, communicative and friendly!
Ylva · 27 February 2023
Agent replied · 28 May 2023
Hi, thank you for taking the time to give Harry a 5 star review! Neil
★★★★★ 1/5
GoogleAbsolutely useless. Tried to sell my.one bed flat in walthamstow through central estates. Was told by the estate agent that I met (Rich) that he would be responsible for all viewings. He maybe showed up to 10% of them. I had to chase them to put a board up outside my house and to get a featured property on right move etc., even though I had these promises all in writing.
I had to chase several times for feedback, which was far from insightful if I even received any. One agent turned up without keys to my property and another told me I had an l lease less than 99 years (absolutely not the case)when I had to go into the office to chase non existent feedback.
Don't bother with these jokers.
David · 28 May 2022
Agent replied · 28 May 2023
Dear David, I'm sorry to hear that you have not had a positive experience. I can assure you that that in most cases everything runs smoothly with the viewing process. We always appreciate feedback, good or bad, this allows us to constantly review our service to our clients, if you would like to discuss any of the issues raised further please get in touch. Kind Regards Neil.
★★★★★ 5/5
GoogleWe’re coming up to the end of our tenancy due to our landlord selling the property. While stressful, we can’t fault Central and can only thank them for how helpful they’ve been during our time with them. I’d especially like to shout out our property manager Nancy Markou for everything she’s done for us.
Mark · 27 May 2024
Agent replied · 25 August 2024
Hi Mark, thank you for your 5 star review. I am glad to hear all went well. Neil
★★★★★ 1/5
GoogleA bunch of overly aggressive liars and slimey con men who will tell you anything to make you part with your money. Put my house on the market with them and they promised to sell it for a high price, then one week later put it down to a much lower price and blamed me for the fact no one was interested in it when it was priced way too high! Then spouted off a bunch of made up garbage about how the price of my place was going to crash (it then went up considerably!) and imminent interest rate rises (they still haven't gone up 5 years later...) meant I had to sell right now or I'd be ruined. They really are the lowest of the low (especially Richard and Danny in sales, a pair of lying sleazebags), do yourself a favour and use another estate agent, Central Estates are the worst agency I've encountered, avoid like the plague.
EDIT: Dear Neil from Central Estates, regarding your response below, I would like to say my review was actually GENUINE. I use an alias for privacy purposes, it is not uncommon on the internet. Trying to dismiss me as a rival competitor is tedious and makes you look foolish....if I was trying to do this then surely I'd use a regular name like Dave Smith or try to find the name of one of your former customers and use their name? I wrote the review because I was highly dissatisified with my experience with Central, not to tarnish your name...judging by the comments below plenty of other people have also had bad experiences with you and your "good name" hardly needs tarnishing as it's already tarnished enough. I have no interest in contacting you or speaking to you again, I just wrote a review so that nice people could be forewarned avoid the bad experiences I've experienced as a result of working with you.
SatansAnus666 · 30 May 2015
★★★★★ 5/5
GoogleI was first drawn to Central Estate Agents by the awesome Welcome video on the website! It looked to me like they went to the extra effort to make sure their clients understood what was going on. I was not let down to say the least! I enjoyed the process of selling my home and it wasnt stressfull st all, as I had expected it to be. There were many prospective buyers and the whole process was easy. Very happy with my time here and I have already recommended Central Estate Agents to my family members. Thanks Guys!
Jayesh · 30 May 2015
★★★★★ 5/5
GoogleWe worked closely with Manaan to secure a rental property.
He showed up on time and didn't pressure us to get in and out ASAP. He answered our questions on the spot or came back to us quickly with clarification.
In a tough market like London, clear communication and attention to detail are critical! Manaan covers this and more.
We look forward to talking again soon when we find a house to put in an offer in on.
Ryan · 1 August 2022
Agent replied · 28 May 2023
Hi Ryan, thank you for the feedback, Manaan is an integral part of the team and I am glad you took the time to let us know about your experience.. Neil
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