Trusted Agent profile · London
★★★★★
304 reviews across 3 platforms
438 Hertford Road, London, N9 8AB
Part of Castles Estate Agency, see every office.
Castles Estate Agency's office in London, at 438 Hertford Road, is rated 4.6 out of 5 across 304 reviews on three platforms, including 301 Google reviews rated 4.6.
301
Reviews on Google
This office
2
Reviews on Facebook
Business-wide
1
Reviews on The Trusted Agent
This office
Tell us what you need and we'll put you in touch. Castles Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI’ve been renting with castles over a year now and the service has been excellent in many way. Especially a big shout out to Nancy on the repairs team she has worked very hard to make sure we have things working the way it should at home with our repair works during Covid-19 as well. Thanks Nancy Brilliant Job !! Recommend castles if you need to rent.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have been dealing with Alex since he came to work for Castles and find him Professional and excellent in his work and delivering results. Due to an unresolved case with my Tenants I requested Alex to assist me in mediating between the Tenants and myself. Alex was able to to handle the affair and make it look flawless and I was happy it was finally resolved. Thankyou Alex I really appreciate what you have done.
5/5
GoogleThank you so much to Nicki who gave my wife and I an easy experience settling into our new home! She made the whole process very clear to understand and was super helpful. She also even did follow up calls to make sure everything is going well. Amazing communication, great personality and even greater service! What more could you ask for! So thank you so much Nicki for everything you've done for us!
5/5
GoogleI’ve been renting with castles over a year now and the service has been excellent in many way. Especially a big shout out to Nancy on the repairs team she has worked very hard to make sure we have things working the way it should at home with our repair works during Covid-19 as well. Thanks Nancy Brilliant Job !! Recommend castles if you need to rent.
5/5
GoogleAlex Philippou and the team have impressed me since taking on letting my property. I have been kept well informed and everything I have asked them to do has been handled quickly and effectively. I now have a happy tenant in place and look forward to a fruitful ongoing relationship with Castles. If efficiency, clear communications and a desire to help are your thing then I recommend them to fellow landlords.
5/5
GoogleWe were selling a studio apartment and choose Castles as we preferred their selling process. We got a buyer from the first round of viewings with an offer that exceeded our expectations. Although the legalities were a bit stressful a special thanks to Gentian who helped keep things moving along when things got tricky. Highly recommended.PositiveResponsiveness, Professionalism
5/5
GoogleLike to say a thank you to Stewart & gentian for selling my two flats it was a rollercoaster of a ride in selling them but through the experience of the team they sold stewart & gentian Communication was excellent when I had a query in all you can’t go wrong with there service good luck to the team and thank you
5/5
GoogleI just rented the property through Castles - I expected the whole process to be much more stressful, but I was pleasantly surprised! Everything went smooth. I found the agency very helpful, responsive, supportive, and flexible. Special thanks to Sertac, who was kind to explain to me the whole procedure step by step. Big thank you! I would highly recommend them.
5/5
GoogleGentian handled my house purchase brilliantly. Responsive, knowledgeable, and great at keeping things moving forward. Smooth process from offer to completion. Highly recommended!
5/5
GoogleIn my experience selling a house can be a stressful, but not with Castles agents in Edmonton. From the start to completion took a smooth 6 weeks.Gentian Morina knowledgeable and gave sound advice,who was highly professional, keeping me updated throughout,friendly, polite, and helpful.Would highly recommend them.
Congratulations on the completion of your sale and thank you for using Castles to help you with your sale. Gentian
5/5
GoogleIt has been 4 years now that I rented a property through Castles Estate Agents. From the first appointment with Sandro they were efficient and professional throughout the entire renting process. A month ago I had to leave my flat and Alex from the Edmonton office took over and made the entire process smooth. I have always felt that the agency represented me in the best possible way. Without any second thought if I had to rent again, Castles Estate Agents would be my first option.
We appreciate your kind words Marina and it was a pleasure having you as a tenant for 4 years. Good luck with your new home too.
5/5
GoogleAmazing service! Found the perfect home thanks to Jenten. Would definitely recommend.
Thank you Huseyin for your Kind words about Jenten and glad you where pleased with our service Stuart Gray Branch Manager
5/5
GoogleAbsolutely worth going to this company! They were professional from the moment I spoke to them on the phone and it continued throughout the many times I made contact. Sertac kept me informed consistently and the rest of his team were always willing to help when ever possible. I would advise anyone looking to rent a property to go to Castles you won't be disappointed.
5/5
GoogleWe were selling a studio apartment and choose Castles as we preferred their selling process. We got a buyer from the first round of viewings with an offer that exceeded our expectations. Although the legalities were a bit stressful a special thanks to Gentian who helped keep things moving along when things got tricky. Highly recommended.
5/5
GoogleFrom start to finish, the service from Castles was excellent. Steven Carter had a great idea of what i was looking for and ensured the whole process was simple and hassle free. He has an easy-going manner that made us feel comfortable and at ease and processed our move quickly and efficiently. I highly recommend Castles and thank Steven for his brilliant service.
5/5
GoogleThe best agent it’s Jackson him help me a lot to find the best property I’m so happy!!! Him it’s very professional!! I will choose million time this agency!!
We are thrilled to hear you had a positive experience. Jackson is a fantastic team member, always going the extra mile. Kind regards David Manning
5/5
GoogleCastles are excellent, especially Enzo, he helped with everything and made it a really smooth transition into our first home. He kept us up to date with everything and even his colleagues helped with he wasnt able to be in the office. He always greeted with a big smile and was really easy to talk to. I'd recommend him to anyone wanting to move. 👍😄
5/5
GoogleCastles are excellent, especially Enzo, he helped with everything and made it a really smooth transition into our first home. He kept us up to date with everything and even his colleagues helped with he wasnt able to be in the office. He always greeted with a big smile and was really easy to talk to. I'd recommend him to anyone wanting to move. 👍😄
5/5
GoogleWe have just rented a nice property with Castles. Our real estate agent Lorenzo was very professional, he always was there to give us all the information needed during the process. He was very calm and patient although both my wife and I we were vrey stressed. We recommend their office for who ever is interested in renting or buying a property.
5/5
GoogleCastles Estate Agents are very helpful in finding nice accommodation for people, they are very supportive and caring. I would strongly recommended them for any body that needs a nice flat to rent. Abigeil
5/5
GoogleAmazing experience to find a great home with this agency with the wonderful help of Brodie🙏🏾 …
Thank you for your positive review. We are pleased to hear you are happy in your new home. kind regards David Manning
5/5
GoogleI would like to thank Stuart for his outstanding level of service. 5 stars are simply not enough, he has been a delight to deal with! Very knowledgeable, provided me with updates along the way and guided me throughout which lead to an incredible completion of 4 weeks from start to finish! Thank you again Stuart, you diamond :)
5/5
GoogleI have recently rented a property through Castles. I tried many estate agents previously, who ignored my calls, always failed to give information. Finally, I found Sertac Cakgoz Marla at this who kept me informed all the time and handled the transaction in a highly professional manner. I would highly recommend Castles and Sertac in particular Great job mate :) Mahmoud
5/5
GoogleI was recently helped by an agent named Nicki at Castles for a home to rent and she has made this process so quick and efficient despite it being a stressful process. Her professional but so friendly attitude made it a pleasant experience. I would highly recommend this agent to anyone. Thank you Nicki and team!
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Tell us what you need and we'll put you in touch. Castles Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
