Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI had a good experience with B&R
I had a good experience with B&R. Things got dealt with promptly. Particularly good was Tom in the Beaufort Park office. He got things done and always seemed to have the next task taken care of before I’d even had a chance to speak to him. Recommended. Paul P
Paul · 19 February 2021
Agent replied · 21 February 2024
Thank you Paul, we really appreciate you taking the time to provide a review and to hear you had such a positive experience. We're glad we met your service expectations and hope to continue our working relationship whenever you want to buy or sell a London property.best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleTo be honest my new place is so nice,very comfortable while relaxing even if you are tired from work when you get home
Robert · 24 December 2023
Agent replied · 22 February 2024
Hi Robert, great to hear you are enjoying your new home, we are very glad to hear this and are appreciative of you sharing a five star rating here, thank you.
- Ruth, B&R
★★★★★ 4/5
GoogleVery efficient in terms of offering assistance with getting your next home. As an international student, I would recommend the service especially if you are looking for professional agents and straight forward.
Helen · 28 April 2023
Agent replied · 22 February 2024
Hi Helen, thanks very much for telling us about your positive experience and for the five star rating. Our Colindale team are very pleased to hear they met your expectations.
- Emily, B&R
★★★★★ 5/5
TrustpilotServices especially response and…
Services especially response and turnaround time is excellent! Services are almost personalized and well tailored!Working with Kayleigh (Marla) is absolutely awesome; extremely pleasant and responsive; excellent agent!
Joseph · 15 September 2023
Agent replied · 21 February 2024
Hi Joseph, its great to hear you we are an excellent agent. Kayleigh and the property management team are very pleased to hear this. We appreciate seeing this feedback here. - Emily, B&R
★★★★★ 5/5
TrustpilotGood service ever experienced before
Good service ever experienced before. Thanks to my property manager Tamae!
Kaihong · 6 August 2024
Agent replied · 24 August 2024
Thank you very much for your kind feedback here for Tamae in our property management team, it is warmly appreciated.- Emily, B&R
★★★★★ 5/5
GoogleKayleigh’s attention and patience it’s out of this world! 100% recommend Benham & Reeves
Camila · 14 June 2024
Agent replied · 21 June 2024
Hi Camila, thanks very much for leaving feedback and a five star rating here for the service provided by Kayleigh in our property management team. We are glad you are benefiting from her expertise.
- Ruth, B&R
★★★★★ 5/5
TrustpilotExemplary Service
I've dealt with Benham & Reeves for a number of years now and have always received exemplary service. I especially appreciate being kept in the loop with regards to the changes in the property market, and rely on their regular newsletters to keep me abreast of developments. Keep doing what you're doing!
Emma · 29 November 2019
Agent replied · 21 February 2024
Thanks Emma, really kind of you to give such great feedback. We are pleased to hear you like our newsletters and that you find them informative, that's great. Many thanks, Emily, B&R
★★★★★ 5/5
GoogleIf I could give my agent more than 5 stars I would.
Rahim velji provided excellent service. answered our questions promptly and know the market well.
He goes the extra mile and looked after us months after we moved in
Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Saif · 27 August 2021
Agent replied · 22 February 2024
Thank you very much for this lovely feedback about Rahim at our Beaufort Park lettings branch, we really appreciate it.
Kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotB&R and Wesley always respond to my…
B&R and Wesley always respond to my questions promptly. They are very efficient and professional. Thank you B&R.
Helen · 9 March 2024
Agent replied · 14 March 2024
Thank you Helen, we're very happy to hear you have found the service prompt and professional from Wesley in our lettings team. We appreciate you sharing your feedback and five star rating here. - Emily, B&R
★★★★★ 5/5
GoogleWe rented our flat with the assistance from Raj who offered us detailed explanation, attentive to our case and very friendly throughout the case process.
Iu · 25 September 2023
Agent replied · 22 February 2024
Hi Lu, thanks very much for leaving such lovely feedback here with a five star rating. Raj and the Colindale lettings team are very pleased to hear you've found us friendly and helpful the renting process.
- Emily, B&R
★★★★★ 3/5
GoogleResponsive and manage the property well.
Often provide high quotes for repair work, so I've had to resort to finding my own electrician/ plumber/ handymen at times which is far from ideal.
Tots · 22 February 2023
Agent replied · 22 February 2024
Hi, it looks like you've used a business name that cannot be found online so we aren't sure which property you are refering to. Can you please email further dets to info@benhams.com so we can get some context for your feedback. Thanks.
- David M, B&R
★★★★★ 5/5
TrustpilotVeronica,Francesca Sapiano,Adrian Ciot,KyleMathews, Sarah
Mr. Kyle Mathew and all the members in team are very supportive with timely responses and constructive action on times.Thanks for all the support given and in future in advance.
AMUTHA · 20 April 2023
Agent replied · 21 February 2024
Thank you very much for your kind feedback which has been passed on to our Nine Elms lettings & management team, they will be very pleased to see this service appreciation.- Emily, B&R
★★★★★ 1/5
GoogleThey didn't confirm to us verbally we needed to pay rent every six months. When we sought help with that, they kept ignoring our messages. They also kept fooling us they were contacting the landlord when they didn't.
Ibrahim · 22 June 2022
Agent replied · 21 June 2024
Hi Ibrahim, as with all Students we house, the rent is paid six months in advance which was carefully explained to you and appears on the paperwork you signed. Raj says he did his best to ensure you understood this so we are sorry to see this rating here as everything else went smoothly for you.
- Emily, B&R
★★★★★ 5/5
TrustpilotGreat service from Benhams
Great from Benhams secured the original tenants for my property very quickly and with a rental price that suited all parties. Thanks for Nick Hubbard
Zibo · 4 September 2023
Agent replied · 21 February 2024
Hi Zibo, its great to hear you've had such a great service experience with Nick and our Ealing lettings team. We appreciate this feedback and five star rating, thank you.- David M, B&R
★★★★★ 5/5
GoogleRaj provided us excellent service over the last 7 years in finding us 2 Flats in the Beaufort Park Development. We really valued his inputs and look forward to working with him on any other future moves within Beaufort Park Development.PositiveResponsiveness, Quality, Professionalism, Value
Mahejabeen · 22 June 2021
Agent replied · 21 June 2024
Thank you very much for your five star rating and for your highly positive feedback about the service we've given you, it really is our pleasure.
kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotAll those experieces are totally well.
All those experieces are totally well.thanks for asking.
野风 · 14 August 2024
Agent replied · 24 August 2024
Hi, thanks very much for your feedback here, we're glad the service provision is going well for you. We appreciate your custom.- Emily, B&R
★★★★★ 5/5
GoogleI have been leaving in this place over a year now and have not faced any serious issue. My letting agent was Rahim Velji who has been always helpful and supportive.
Mahnaz · 22 February 2023
Agent replied · 22 February 2024
Hi Mahnaz, we're very pleased to hear you are enjoying your home and have had a good lettings experience with our Colindale team here at Beaufort Park. Great to hear Rahim has been so helpful, this is what we always aim to provide in our servce.
- Emily, B&R
★★★★★ 5/5
GoogleIm grateful to agent Kayleigh for the prompt response to our concerns. Our washing machine was broken and she managed to find an earlier date ahead of what was initially scheduled.
Sheena · 22 February 2023
Agent replied · 22 February 2024
Thank you for your feedback Sheena, we're glad you are finding our property management service so efficient. Kayleigh is very encouraged to see you share this here.
- Emily, B&R
★★★★★ 4/5
TrustpilotProfessional and helpful …
Benham and Reeves have been been my letting agents since 2020 . I have found both my past and present agents professional and very helpful. Would reccomend
Tina · 23 June 2023
Agent replied · 21 February 2024
Thanks Tina, we are pleased to hear the lettings service is working well for you as a landlord, we value your custom. - Emily, B&R
★★★★★ 5/5
TrustpilotI'm a tenant in a B&R managed property
I'm a tenant in a B&R managed property. Any problems I have had are always resolved by my property manager Kayleigh swiftly, effectively and courteously.
Paul · 17 July 2023
Agent replied · 21 February 2024
Hi Paul, thank you for sharing your positive feedback and five star rating here. Kayleigh and the management team are pleased to hear you are happy with the service, this is great to hear.- Emily, B&R
★★★★★ 5/5
GoogleVery helpful staff from the moment I call them first when I was looking for a new home. Not only pre-rental state, we have been effectively taken cared of many times despite the pandemic. I have been recommending this agency to my friends already.
D · 22 February 2021
Agent replied · 22 February 2024
Thank you very much for your valued feedback and for your five start service rating, we really appreciate it.
best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleIn 2020 I've rented my second apartment in the Beaufort Park development through Benham & Reeves with the help of Raj Miah, and once again the process was simple and superb. Have been here 4 years now and couldn't recommend the service highly enough.
Matt · 22 February 2021
Agent replied · 22 February 2024
Thank you Matt, Beaufort Park is a great place to live and it was kind of you to tell us you are enjoying your rental apartment and are happy with the service from our on-site lettings team. Best regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotI was unable to make contact with an…
I was unable to make contact with an utilities company. I contacted Abbas and he resolved the impasse very quickly. This was an excellent service.
Brian · 14 July 2023
Agent replied · 21 February 2024
Thanks for your lovely review Brian. Abbas is an experienced member of the team and we're pleased to hear you have benefiited from his persuasive skills! - Emily, B&R
★★★★★ 5/5
TrustpilotThey help to manage the apartment until…
They help to manage the apartment until now.Quick response to any inquiry and very helpful all the times.
浩 · 27 May 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
