Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMe and my family transferred in UK in Feb. It's the first time that I contact the agency in UK. RAHIM VELJI is a good guy and my family is settled down safely with his proper help. Thanks !
아부지웅이 · 22 February 2021
Agent replied · 22 February 2024
Thank you very much for your kind review, we do hope you continue to be happy here in the UK, it has been a challenging time during lock down but hoping things will return to normal for us all very soon. Best wishes to you and your family. Best regards, Emily Taylor, B&R
★★★★★ 1/5
TrustpilotThe most unpleasant renting experience…
The most unpleasant renting experience ever from check-in to check-out. Avoid at all cost.
Previous · 11 December 2023
Agent replied · 21 February 2024
Hi, we are sorry to see your feedback here, we did not see this sooner as we had difficulties accessing our page until today. As you havent given your name, we cannot identify you so would you please email us with details at info@benhams.com so we can understand your experience better. - Emily, B&R
★★★★★ 5/5
TrustpilotDinesh has done a great job helping me…
Dinesh has done a great job helping me with purchasing by chasing the solicitors on both sides!
Yanting · 21 September 2023
Agent replied · 21 February 2024
Hi Yanting, thanks very much for sharing a five star rating here. We are very pleased to hear your property purchase was handled well by Dinesh.- Emily, B&R
★★★★★ 5/5
GoogleVery quick and prompt service, even throughout the pandemic. Raj has always been very helpful whenever we have had any questions or issues with the property. Great customer service, and would highly recommend.
Mahmoud · 22 February 2022
Agent replied · 22 February 2024
Thank you Mahmoud, we really appreciate your feedback and your five star rating. Really glad to hear the service was helpful and prompt.
kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleI’ve dealt with many agents before but I have to say that Raj has easily been head and shoulders above the rest.
Professional, efficient and the most important quality any agent should have honest.PositiveResponsiveness, Quality, Professionalism, Value
Parisa · 22 June 2021
Agent replied · 21 June 2024
Thank you for telling us you found the service to be professional and efficient and that you appreciated finding an honest agent like us. Our Beaufort Park team are very encouraged by your words here.
kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleBenham and Reeves rented my flat within 3 days after the last tenant left, they were very professional in particular the negotiator Marcel Villa, and Ann Benjamin.PositiveProfessionalism
Jimmy · 10 November 2022
Agent replied · 22 February 2024
Hi Jimmy, thank you very much for your highly positive feedback here, all of the Beaufort Park lettings team are encouraged to hear you are so happy with our service.
- Emily, B&R
★★★★★ 5/5
TrustpilotSlick experience renting a property…
Slick experience renting a property through Abbie. She was kind helpful and pleasant to deal with. I would highly recommend.
Toby · 23 June 2023
Agent replied · 21 February 2024
Thank you Toby. Abbie and the Hampstead team are very pleased to hear this and we appreciate you sharing a five star rating here with the Trustpilot community.- Emily, B&R
★★★★★ 5/5
GoogleRahim Velji and many others have been very helpful.
S.LO · 11 March 2024
Agent replied · 17 March 2024
Thank you, it's great to hear Rahim met your service expectations, thanks for sharing a five star rating here, we appreciate it.
- Ruth, B&R
★★★★★ 1/5
TrustpilotBenham & Reeves hidden fees
My home was managed by Benham & Reeves for 6 years. Little to no service, always changing contacts and a ton of hidden charges. Definitely the worst Lettings agent I’ve ever been with. Highly recommend NOT to go with them.
Assous · 28 August 2020
Agent replied · 21 February 2024
Hi Jeremy, thank you for telling us about your experience but we dont manage the property you rented so have no control over the maintenance aspect. I believe we assisted you with a tenant update earlier this year and everything went smoothly so I'm sorry to hear of your disapointment here. If you would like to get in touch for further dialogue, kindly email me, Emily Taylor at info@benhams.com
★★★★★ 5/5
TrustpilotB&R Colindale branch
We are happy with the service provided by B&R Colindale branch. Raj Miah together with his colleagues are very helpful and professional.
Ed · 3 April 2023
Agent replied · 21 February 2024
Hi Ed, thanks very much for your five star review, we're pleased Raj and our Colindale team continue to meet your service expectations. Thanks for your custom.- Emily, B&R
★★★★★ 5/5
GoogleRaj helped me find my apartment, and he provided me with great customer service. He responded to my questions within a reasonable amount of time, and kept me updated when he was waiting for answers.PositiveResponsiveness
Mary · 27 August 2021
Agent replied · 22 February 2024
Thank you Mary, we are was delighted to read your feedbacj. Our service levels are very important to us, and recognition for the hard work our Negotiators put in is really appreciated.
best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleI had a wonderful experience, the agents were fast, efficient and were very helpful all the way through.
Folake · 27 July 2023
Agent replied · 22 February 2024
Hi Folake, we appreciate your kind feedback and five star rating here and we very pleased to hear you found the staff and service efficient and helpful. We value your custom.
- Emily, B&R
★★★★★ 5/5
TrustpilotCustomer experience
Property manager Claire DeVantier is a very considerate, hardworking, and responsible person whom I greatly admire.
Consumer · 14 September 2023
Agent replied · 21 February 2024
Thanks very much for your kind words which Claire and our property management team are very pleased to see here. We're glad everything is working out as expected, this is great feedback.- Emily, B&R
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Tan Pham and Jeffrey Boateng have always give us very prompt response when we had any questions and our property hunting and shifting was very smooth.Would definitely recommend them!!
Sonal · 31 March 2022
Agent replied · 21 February 2024
Thank you Sonat, we really appreciate your five star rating and lovely feedback about our Canary Wharf lettings team. Jeff and Tan are very pleased to hear you've had a good service experience with us.- Emily, B&R
★★★★★ 5/5
TrustpilotGreat service
Great service. Always very quick to deal with any issues.
Maivand · 25 January 2024
Agent replied · 21 February 2024
Hi Maivand, we're pleased to see your five star rating here and glad to hear you're happy with the service. Thanks for your custom.- Emily, B&R
★★★★★ 5/5
GoogleRahim Velji delivers good service 😊 …
WK · 26 March 2024
Agent replied · 22 February 2024
Thank you for sharing your five star rating for our Beaufort Park branch here in Colindale, we appreciate it.
- Emily, B&R
★★★★★ 5/5
Googlequick and good service. Thanks for Rahim and Anne help me to rent the house.
Wilson · 25 September 2023
Agent replied · 22 February 2024
Hi Wilson, we're very pleased to hear you've had such a great renting experience with us, thank you for leaving a five star rating too, it's appreciated.
- Emily, B&R
★★★★★ 5/5
TrustpilotWonderful experience
Wonderful experience!
Bryant · 25 June 2024
Agent replied · 24 August 2024
Hi, many thanks for leaving a five star rating here. We are very pleased to hear you've had a wonderful experience with the services we've provided. Thank you!- Ruth, B&R
★★★★★ 5/5
GoogleMy family and I relocated from Hong Kong, a friend of ours recommended this development and agency. Really glad with the service I received. Will recommend to friends and family :)
Wai · 22 February 2022
Agent replied · 22 February 2024
Thank you Wai, we are very glad to hear you had such a good experience with our Beaufort Park letting agents. We've been quite busy helping Hong Kongers settle into Colindale, it seems to be a very popular location right now. We wish you a lovely stay in London.
Kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleRAJ MIAH is really nice. Very helpful.
Help me a lot with the property.
Reply my question very soon.
Thank a lot.
Lee · 22 February 2023
Agent replied · 22 February 2024
Thanks very much Mr Lee, Raj was delighted to see your five star rating and positive service feedback here. We are glad to have been of service to you.
- David M, B&R
★★★★★ 5/5
GoogleRecently I rented a property from the Beaufort Park office and was extremely impressed by the services provided by the team. I had an issue at the start of the tenancy and Sam managed to get it resolved very efficiently. Thank you
Lawrence · 23 February 2019
Agent replied · 22 February 2024
Dear Lawrence,
Thank you for posting this lovely review. I am glad that the team were able to sort out the issues at the start of your tenancy. I will pass on your feedback to the team. Thank you once again.
Kind regards,
Emily Taylor
★★★★★ 5/5
Googleextremely professional estate agency, highly recommended
J · 2 April 2024
Agent replied · 3 April 2024
Hi J, we're very pleased to see your five star rating shared here, thank you. It's great to hear that you've found the team here professional too. Thank you for your custom.
- Ruth, B&R
★★★★★ 5/5
Googlemy agent, RAHIM VELJI, helped find a suitable flat in a short period of time and helped me deal with the required paper work; very friendly, helpful, and professional. Happy with the service and highly recommend.
Maha · 22 February 2021
Agent replied · 22 February 2024
Hi Maha, we were all so happy to read your lovely review, thank you so much, it makes the work fulfiling when we hear our tenants and landlords are highly satisfied with the service. Thanks again, Emily, B&R
★★★★★ 5/5
GoogleProfessional and excellent service as well as useful advices from all the company members. Many thanks to lettings negotiator Rajib who was helping for us to find a property to rent in Beaufort Park and answering all the questions we had. Highly recommended.
Viktorija · 23 February 2018
Agent replied · 22 February 2024
Dear Viktorija,
Many thanks for taking the time to review the services of the Beaufort Park office. I will pass on your kind words to Rajib and the rest of the team. Wish you a good tenancy.
Kind regards,
Emily Taylor
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