Trusted Agent profile · London

Benham and Reeves Colindale reviews in London

★★★★★ Excellent

884 reviews across 2 platforms

7 Heritage Avenue, London, NW9 5FW

Part of Benham and Reeves, see every office.

Benham and Reeves's office in London, at 7 Heritage Avenue, is rated 4.6 out of 5 across 884 reviews on two platforms, including 462 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of four awards Benham and Reeves won in 2026.

Google logo

4.7 / 5

462

Reviews on Google

This office

Trustpilot logo

422

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Benham and Reeves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

the agent at the time (Raj) helped me a lot to get the place i want. the place is nice and clean, the property manager is easily reachable and responsive.

Ade · 22 February 2022

Agent replied · 22 February 2024

Thanks Ade, our Beaufort Park team are glad to hear this! Thanks for letting us know and for the five star rating. Kind regards, Emily Taylor, B&R

5/5

Google

They did a good job and reached my utmost satisfaction !

Bosco · 24 November 2023

Agent replied · 22 February 2024

Thanks Bosco, its great to hear our Colindale estate agents met your service expectations. Thanks very much for sharing a five star rating, its appreciated. - Ruth, B&R

5/5

Google

We have been with Benham & Reeves for over 10 years and are very happy with their service. They are efficient and communicative Would definitely recommend them. Sam, Raj have been exceptional in their service

G · 22 February 2021

Agent replied · 22 February 2024

Thanks very much for your kind feedback, we really value your business and are pleased to hear that you find the service with us exceptional and efficient. This is really appreciated by the team. best regards, Emily Taylor, B&R

5/5

Trustpilot

A great service and never have any…

A great service and never have any problems.

Richard · 19 January 2024

Agent replied · 21 February 2024

Thank you Richard, it's great to hear you're happy with the service and never have any problems. This is music to our ears! We appreciate your custom.- Emily, B&R

5/5

Trustpilot

Wesley Ramsay has done a good job

Wesley Ramsay has done a good job. Many thanks for the wonderful service!

Sally · 22 September 2023

Agent replied · 21 February 2024

Thank you Sally, we appreciate you sharing a five star rating here for the service provided by Wesley at our Hammersmith lettings branch. - Emily, B&R

5/5

Trustpilot

Smooth process

Jomar has helped me throught it all since the day I arrived. He is a smart, helpful and efficient lad! Thanks alot Jomar

Omar · 18 November 2022

Agent replied · 21 February 2024

Thanks very much Omar, it's lovely to hear you've had such a good service experience from Jomar at our Canary Wharf branch. We're particularly glad to hear you found him helpful. Thank you for sharing a five star rating too. It's really apprecaited.- Emily, B&R

5/5

Trustpilot

A very positive letting experience…

A very positive letting experience dealing with Tanya and Lily. Very helpful and professional approach and felt like a more personal service than many other property agents provide.

Richard · 1 April 2022

Agent replied · 21 February 2024

Thanks for your highly positive feedback Richard and for sharing your five star rating here with the community. We are glad to hear our service is different to other agents, this is what we strive for so we are very pleased to hear this.- David M, B&R

5/5

Trustpilot

Professional team

Rent a studio in Limehouse. Jeffrey, Maria and Francesca are all very helpful to help me settle in. Thanks.

Kin · 15 March 2023

Agent replied · 21 February 2024

Thanks for your five star rating Kin Yu, our lettings team were glad to hear you've had a good experience renting with us.- Emily, B&R

2/5

Google

Although the team were very polite, we were rented a flat that was in a barely liveable condition. The time to arrange repairs has caused me untold stress.

Lucie · 22 February 2022

Agent replied · 22 February 2024

Hi Lucie, looks like we fell short here, would you mind emailing me with your property address so I can look into this for you, kindly email to info@benhams.com Thanks, Emily Taylor, B&R

5/5

Google

RAHIM VELJI has been absolutely superb in his conduct and delivery of the flat letting on behalf of me.

Krishna · 22 February 2023

Agent replied · 22 February 2024

Thanks Krishna, we appreciate you sharing your feedback and five star rating here. Rahim and the team are pleased to hear you've had a great renting experience with us. - Emily, B&R

5/5

Google

Letting agent: Raj Miah Always great service from the B&R team! 10th year of managing my property, and counting!

Rick · 22 February 2023

Agent replied · 22 February 2024

Thank you Rick, really appreciate your comments, all the staff here at Beaufort Park are thrilled to see you share your five star rating with us and the community. - Emily, B&R

5/5

Trustpilot

Great experience with Krystal and…

Great experience with Krystal and Maria. Prompt and helpful responses throughout the letting process

Rosie · 7 July 2023

Agent replied · 21 February 2024

Hi Rosie, thank you for sharing a five star review here which Krystal and Maria are very pleased to see. We're glad you found the service great and we wish you well in your new home.- Emily, B&R

4/5

Trustpilot

We were very pleased with the service…

We were very pleased with the service from Sam Shah and Penny Cheung of Benham & Reeves.I have been rental before arrived in London .I can say Professional and efficient Sales Teams .

Yen · 17 January 2021

Agent replied · 21 February 2024

Thank you very much Yen Chan for your kind feedback, we are glad to hear you had such a positive experience with our sales and rentals teams and got the services you expected. Thank you!best wishes, Emily Taylor, B&R

5/5

Google

Thank you very much Mr. RAHIM VELJI, at Beaufort Park Benham & Reeves, was very helpful and understanding of my situation. He helped to find the flat very quick and he working very professional, friendly, helpful.

Mohamed · 23 February 2020

Agent replied · 22 February 2024

Hi Mohammed, thanks for your lovely feedback, really glad you got the flat you wanted and the service you expected from our team at Beaufort Park. Kind regards, Emily Taylor, B&R

5/5

Trustpilot

We have been using Benham and reeves…

We have been using Benham and reeves for our properties for several years now. They have been very helpful and responsive. I would highly recommend them.

Christine · 31 March 2022

Agent replied · 21 February 2024

Thanks Christine, we're really pleased to know you find us helpful and responsive. We really value your custom and five star rating shared here.- Emily, B&R

5/5

Google

Rahim Velji provide excellent service. Absolutely professional and thorough. Super friendly and communication is great. Can honestly say best estate agents I have dealt with.PositiveResponsiveness, Quality, Professionalism, Value

Lyxx · 11 December 2021

Agent replied · 10 December 2024

Thanks Laica, we really appreciate you taking the time to provide this feedback and give us five stars! Much appreciated. kind regards, EmilyTaylor, B&R

5/5

Google

Best company in the uk in honesty and customer service is superb an agent called rahim very patient and will always give u a good deal thumbs up guysPositiveProfessionalism

Abbas · 27 August 2021

Agent replied · 22 February 2024

Wow Abbas, "best company in the uk" is hard to beat. We'll settle for this! Thank you very much for this lovely feedback which is really appreciated by all at our Beaufort Park branch. best regards, Emily Taylor, B&R

5/5

Trustpilot

Professional and friendly staff

Professional and friendly staffVery good communication

Mr · 20 December 2023

Agent replied · 21 February 2024

Hi Mr Haboubi, we're pleased to hear you've found our staff professional and friendly, these are important attributes we value too. Thank you for your custom.- Emily, B&R

5/5

Trustpilot

It was a great easy experience

It was a great easy experience, they helped me with almost everything, and they also gave me a quick answer for all of my questions.

Turki · 30 March 2022

Agent replied · 21 February 2024

Thank you Turki, our Nine Elms team are very appreciative of your five star service rating. We're pleased to hear you had such an easy experience with us.- Emily, B&R

5/5

Google

Rahim Velji provide excellent service. Absolutely professional and thorough. Super friendly and communication is great. Can honestly say best estate agents I have dealt with.PositiveResponsiveness, Quality, Professionalism, Value

Laica · 27 August 2021

Agent replied · 22 February 2024

Thanks Laica, we really appreciate you taking the time to provide this feedback and give us five stars! Much appreciated. kind regards, EmilyTaylor, B&R

5/5

Google

We recently renewed our rental agreement, whole process was really fast. Very friendly and professional staff!

Ivan · 22 February 2023

Agent replied · 22 February 2024

Thank you Ivan for your five star review here, we're really pleased to hear you had such a great lettings experience with us. - Emily, B&R

5/5

Trustpilot

Excellent Always BR by Mr. Barrak & Mr. Ahmad, on behalf-Amutha

The service as lending manager and the other related services are really very supportive and continuous.Thanks

AMUTHA · 20 February 2023

Agent replied · 21 February 2024

Thank you very much for your kind feedback which has been passed on to our Nine Elms lettings & management team, they will be very pleased to see this service appreciation.- Emily, B&R

5/5

Trustpilot

Great work

Great work from Shanghai office, always help at the right time.

Yi · 14 July 2023

Agent replied · 21 February 2024

Thank you Yi, we are are very pleased to hear you are happy with the service and receiving timely help when you need it. - David M, B&R

5/5

Google

Raj has always been very helpful whenever i have had any questions or issues with the property. Great customer service, and would highly recommend.

Paul · 22 February 2022

Agent replied · 22 February 2024

Thank you Paul, we're pleased to know the service levels you are receiving from us continue to be great. Thanks for the five star rating. best regards, Emily Taylor, B&R

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Questions about Benham and Reeves Colindale

Has Benham and Reeves won any awards?

Yes. In The Trusted Agent 2026 awards: Benham and Reeves, London won Platinum; Benham and Reeves, Fulham won Gold; Benham and Reeves, Hampstead won Gold; Benham and Reeves, Surrey Quays won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Benham and Reeves Colindale hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

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