Benham and Reeves Colindale reviews in London

★★★★★ 5/5

Trustpilot

Professional teamwork

Benhams manage the letting of my 2 flats and have recently found new tenants for both flats. Amelia Wright & Samuel Collins were both very helpful and the lettings went smoothly apart from a slight glitch where last minute, it was discovered a piece of furniture was missing from one of the flats. Claire Greenwood very smoothly sorted this out and made sure the furniture was in place in time for the new tenants. Thanks to all at Benhams who are involved in managing my flats, your professionalism is much appreciated.

Clare · 31 May 2026

★★★★★ 4/5

Trustpilot

Abbas Efir was absolutely excellent as…

Abbas Efir was absolutely excellent as Property Management Administrator. He could not have been more helpful and efficient at all times. Shali Motachande as Lettings Negotiator was also terrific. The missing star is because of my unfortunate experience with the Property Manager responsible for making the inventory checkout and deposit nightmarish last year. She knows who she is and I do hope she improves!

Simon · 15 September 2026

★★★★★ 4/5

Trustpilot

A good agency for landlords

Amelia Wright helped me to find tenants for my property. The listing was uploaded with photos and a video very quickly. The property was overpriced initially and issues with the market meant it was empty for 3 months which wasn't ideal. The Property Manager Kaitlyn is very responsive and helpful. I would recommend B&R as their fees are reasonable and they are a well-known company. Sometimes they aren't in the office, but they do respond by telephone, WhatsApp and email in good time.

Natnatnat · 15 May 2026

★★★★★ 5/5

Google

I had a fantastic experience with this real estate agency! The team was professional, responsive, and truly dedicated to helping me find the perfect property. They made the entire process smooth, stress-free, and easy to understand. A special thank you to Rahim and Anne for their outstanding support, patience, and attention to detail. Your guidance and commitment made a huge difference, and I truly appreciate all your help! I highly recommend this agency to anyone looking for reliable and high-quality real estate services.

Andriy · 30 March 2026

★★★★★ 5/5

Trustpilot

Great experience dealing with Rahim Velji and B&R…

Great experience working with Rahim Velji during the recent process of renting our flat. He highlighted certain areas in the flat that needed refurbishment or improvement, if done, would lead quickly in finding a good tenant. We took his advice and the needful was done. Rahim and his team, as indicated, then were quickly able to find a suitable tenancy.

Salman · 16 August 2026

★★★★★ 5/5

Google

It was a great experience working with Nick Grossi at Benham & Reeves. He was professional, patient, and proactive throughout the entire process, always keeping me updated and ensuring everything moved forward smoothly. He even helped with tasks that are usually handled by solicitors, or even arranging for a handy man to fix small issues, which I really appreciate it. I’ve worked with many estate agents before and honestly, this was one of the best experiences. I would definitely recommend Nick and the team at Benham & Reeves.

F · 13 March 2026

★★★★★ 5/5

Trustpilot

Woolwich team is excellent

I have just moved into my new home a few weeks ago, and had a very good experience with the Woolwich team. Dinesh is very professional, always helpful and we had seamless communication. Bell is very lovely, always supportive and go extra mile for me. They are excellent and both deserve 10 stars!!!

Chan · 10 September 2026

★★★★★ 5/5

Google

I had a fantastic experience with Nick as my property agent while buying my flat. He was incredibly responsive, always quick with communication, and consistently kind and professional throughout the whole process. Nick arranged multiple viewings for me, we viewed the property three times, and he was patient and helpful every step of the way. His support made the buying process much smoother and far less stressful. I would highly recommend Nick to anyone looking for a reliable and dedicated agent.

Park · 13 February 2026

★★★★★ 5/5

Trustpilot

Very good services for helping me find…

Very good services for helping me find the perfect place to rent within my budget. Dele is very efficient and professional, tried his best to get a good price. After move in, the management service is also excellent. Zhou Wang responses to all my repairing requests without any delay.

Grace · 18 September 2026

★★★★★ 5/5

Trustpilot

Five star to Nick

I had a fantastic experience with Nick as my property agent while buying my flat. He was incredibly responsive, always quick with communication, and consistently kind and professional throughout the whole process. Nick arranged multiple viewings for me, we viewed the property three times, and he was patient and helpful every step of the way. His support made the buying process much smoother and far less stressful. I would highly recommend Nick to anyone looking for a reliable and dedicated agent.

Park · 28 January 2026

★★★★★ 5/5

Google

I had a fantastic experience working with Penny Cheung for the sale of my property. From start to finish, she was incredibly professional and helpful. Getting the sale over the line was smooth and stress-free thanks to her hard work and dedication. I highly recommend Penny and the team to anyone looking to buy or sell in London!

Ed · 22 June 2026

★★★★★ 5/5

Trustpilot

Thank you so much Qilin Wang and Claire Greenwood

Well done and thank you so much Qilin Wang and Claire Greenwood! You are professional and exercise due care to my property and really treat my property as own. Both of them try to save money for me and try every effort to make the discoloured cupboard to be cleaned and even do it by themselves

Suen · 22 June 2026

★★★★★ 5/5

Trustpilot

Outstanding Service From Start to Finish

Penny Cheung has been exceptional from start to finish. My sale had many delays and stressful moments, but she handled everything with professionalism and persistence. She communicated clearly, followed up constantly, and took action whenever things slowed down. Thanks to her determination, the seller finally completed. I highly recommend Penny for anyone looking for a reliable and hardworking agent.

Margerat · 24 May 2026

★★★★★ 5/5

Google

I had an excellent experience working with Nick. He was incredibly patient throughout the process, showing me a wide range of flats and taking the time to explain each property in detail. During viewings as well as in email/phone communications, Nick consistently presented himself in a professional, polite and warm manner. His knowledge of each flat's specifications was impressive, and he was always transparent about any potential issues of any property I showed interest. On the rare occasion that he didn’t have an immediate answer, he took it upon himself to research and get back to me promptly, often within minutes. His responsiveness was exceptional, and he consistently followed up with all parties involved to help speed up the process. Nick has been fantastic to work with, and I couldn’t have asked for a better estate agent to help finalise my purchase. I highly recommend him.

Camila · 28 November 2025

★★★★★ 5/5

Google

I have had a positive experience with renting through Benham and Reeves, especially compared with previous agencies. The property was shown to me very quickly and fit all my criteria. Following the commencement of my tenancy, my property manager Kayleigh has been very responsive and eager to assist with any property issues within the confines of what the landlord will allow, and has always been very professional and understanding in those responses. Thank you so far!

Abi · 28 December 2025

★★★★★ 5/5

Trustpilot

Highly recommended letting agent

I have made a wise decision of working with B&R from last year - it's an absolutely professional, efficient and thoughtful team, helping me secure a reliable tenancy quickly and just before Christmas holiday! Special thanks to Jenny, Nick, Abbas, Zhou Wang, and Shali for their great and kind support, and I will recommend B&R to anyone who is looking for a letting agent in London.

Customer · 15 March 2026

★★★★★ 5/5

Trustpilot

Kayleigh Weston

Currently, Kayleigh Weston is our property manager, and we greatly appreciate all her assistance. Whenever we have needed her help, she has always responded promptly to our emails, and the few minor issues we have experienced have been resolved quickly and with genuine care.

Consumer · 12 August 2026

★★★★★ 5/5

Google

The staff at Benham and Reeves are very reliable and prompt in addressing issues that arise with minimal fuss. We have had a good experience with their management. Mr Rahim Velji has been very helpful throughout our process of letting out the property

Boon · 8 August 2026

★★★★★ 5/5

Google

I have just re-let my flat through B&R (using Rahim Velji). They quickly found new tenants after the previous tenant moved out. Kayleigh Weston was again brilliant. I would highly recommend them. I let my flat through B&R and find them to be excellent. They are very responsive and efficient. Kayleigh Weston in particular is so easy to work with and nothing seems too much trouble.

Jamie · 13 February 2026

★★★★★ 5/5

Google

"I couldn't recommend Rahim and Anne at Benham & Reeves in Colindale highly enough! From the initial viewing to the tenancy renewal, they were both incredibly professional, responsive, and supportive. Rahim was flexible with viewings and guided us expertly, while Anne handled all the paperwork seamlessly and answered every question promptly. They made what could have been a stressful process completely hassle-free. 5 stars, true professionals!"

Gulchekhra · 28 December 2025

★★★★★ 5/5

Trustpilot

Thanks Rahim and Anne

"I couldn't recommend Rahim and Anne at Benham & Reeves in Colindale highly enough! From the initial viewing to the tenancy renewal, they were both incredibly professional, responsive, and supportive. Rahim was flexible with viewings and guided us expertly, while Anne handled all the paperwork seamlessly and answered every question promptly. They made what could have been a stressful process completely hassle-free. 5 stars, true professionals!"

Gulchekhra · 17 December 2025

★★★★★ 5/5

Trustpilot

Excellent Service!

We've had an amazing move and stay, thanks to Darcey, Nick, Will and the team! They are quick to respond to matters that we report to them and make sure we are instantly attended.

MLM · 13 August 2026

★★★★★ 5/5

Trustpilot

I have been tenant in Beaufort park for…

I have been tenant in Beaufort park for 5 years. The team is super helpful especially Kayleigh , she has helped us resolving issue in real quick time . Thanks Kayleigh for quick and prompt resolution on issue in the past.

Shubham · 25 June 2026

★★★★★ 5/5

Trustpilot

Amelia Wright

I would like to say a big THANKS to Amelia Wright for her work and efforts in handling the tenancy. She delivered professional service and act on my instructions promptly and precisely. Very well done.

EP · 11 July 2026