Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have now dealt with one of the Letting Negotiators, Rajib Miah, on several occasions over several years. Rajib goes above and beyond his responsibilities, responding to calls beyond working hours, on the weekends and evenings and offering support and help whenever needed. He is professional and genuine and I would not hesitate to work with him again.
S · 22 February 2022
Agent replied · 22 February 2024
Dear Mrs Tomlinson,
Many thanks for taking the time to post this lovely review. I am delighted to learn that Rajib was able to assist you and I will certainly pass on your kind words to Rajib and the Beaufort Park team. Thank you once again.
Kind regards,
Emily Taylor
★★★★★ 5/5
Trustpilotswift and professional tenant support
Rahim and Anne from B & R provided swift and professional service in renewing our tenancy, handling our queries and concerns promptly. We're so delighted to have them helping us
Vic · 31 May 2024
Agent replied · 24 August 2024
Hi Vic, we're thrilled to hear you've been delighted with the lettings experience and assistance provided by Rahim and Anne. It is a pleasure to be of service to you and we appreciate you sharing a five star rating here.- Ruth, B&R
★★★★★ 5/5
GoogleI would say one of the best lettings team in town i have been renting flats from them since 4-5 years me and my friends. They are extremely professional and transparency is brillian special thanks to Mr Rahim Velji he is amazing with his work and i would recommend this company. BrilliantPositiveResponsiveness, Quality, Professionalism, Value
Dhaval · 22 June 2022
Agent replied · 21 June 2024
Thanks Dhaval for telling us about your positive renting experience with our Beaufort Park lettings team, we're really pleased to know you are having such a great service experience with us.
best regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotThey are super helpful and cooperative
They are super helpful and cooperative, especially Kyle and Veronica.
Naif · 2 August 2024
★★★★★ 5/5
TrustpilotVery good experience
Very good experience, Rahim did great job and helped me renewing my tenancy. They use the help of a platform called Goodlord so everything can be electrically done.
Tian · 27 June 2024
Agent replied · 24 August 2024
Hi Mr Huang, we're glad our staff are helping you and meeting your service expectations and its good to know our digital system is also serving you well. Thank you for leaving a five star rating here, Rahim is pleased to see this and your kind comments. - Ruth, B&R
★★★★★ 5/5
TrustpilotGreat help in negotiation
Lisa Jane was of great help in helping me negotiate with the landlords. Highly recommend!
Rony · 18 January 2021
Agent replied · 21 February 2024
Thank you Rony for rating our Knightsbridge lettings agency with five stars and the service you have received from Lisa-Jane who runs the branch. We're very pleased to hear this and wish you well with your tenancy. Kind regards, Emily, B&R
★★★★★ 5/5
GoogleBenham & Reeves is the current lettings agent for the place I'm staying and they've provided a very good customer experience for me. My contact at B&R, Kayleigh Weston, has attended to all maintenance requests from me very promptly and with clear communication. Enjoying my stay so far!
Sidharth · 22 February 2023
Agent replied · 22 February 2024
Hi Siddarth, we're very happy to hear you've had a good experience renting with us and Kayleigh is very pleased to know you appreciate the management service too, this is great to hear. Thanks for sharing a five star rating, it's appreciated.
- Emily, B&R
★★★★★ 5/5
GoogleQuick to respond and assist with our needs. I have had a very good experience with Benham and Reeves estate agents, from Rahim, Chloe, Anne and of course Kayleigh.
Marianne · 22 May 2024
Agent replied · 21 June 2024
Hi Marianne, it's great to hear you've had such a good service experience from our lettings and property management team here in Colindale. We're glad to hear been efficient in assisting you too. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotGreat Service
I feel very happy with the service provided, personnel were very attentive to my needs and responded in a timely way. The apartment is as expected and everything flowed very well during my arrival.Thank you
Monica · 17 January 2024
Agent replied · 21 February 2024
Hi Monica, great to hear you've had such a great service experience renting a property with Benham and Reeves, we appreciate your five star rating.- Emily, B&R
★★★★★ 5/5
GoogleVery attentive and responsive property management service by Kayleigh, our property manager. Very happy with the service and would recommend.
Sam · 11 October 2024
Agent replied · 9 November 2024
Hi Sam, thanks very much for your kind comment and five star rating. We are very pleased to hear you are having a good service experience with Kayleigh and that you are satisfied with the property management service. We appreciate your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleA great letting agent, who has managed my studio for over ten years now.
Very professional and always find a new tenant quickly.
Amy · 12 August 2024
Agent replied · 26 August 2024
Hi Amy, its great to hear you've had a professional and efficient property management service from us for over ten years, thank you for taking the time to share this with a five star rating here, it's really appreciated.
- Emily, B&R
★★★★★ 5/5
TrustpilotThomas Grossi at Benham and Reeves…
Thomas Grossi at Benham and Reeves dealt with our flat sale and was excellent. He consistently worked hard from initial viewings to making sure the sale completed which was often a challenge. He was always contactable and we genuinely believe the service we received could not have been any better were we selling a much more expensive property. Thank you!
Loraine · 16 March 2021
Agent replied · 21 February 2024
Hi Lorraine, we are thrilled you had such a positive experience with our Sales team, thank you very much for taking the time to leave feedback and for rating us 5 stars.best regards, Emily, B&R
★★★★★ 5/5
GoogleYet again I cannot fault the service we received from Benham and Reeves at Beaufort park . Thankyou Raheem Valji and all the letting team for the prompt & excellent service provided
.⭐⭐⭐⭐⭐
Nunzia · 25 January 2024
Agent replied · 24 January 2025
Thank you Annunziata, we're very pleased to see your five star rating here for our letting service. Rahim is thrilled to hear you are delighted - it's our pleasure to be of service.
- David M, B&R
★★★★★ 5/5
TrustpilotGenerally the company has been very…
Generally the company has been very good, but I would particularly like to mention Abbas Efir, who I have dealt with over many years. He has always been extremely helpful and courteous and very efficient at sorting out any queries I may have.
Ruth.cowanhotmail.co.uk · 4 May 2023
Agent replied · 21 February 2024
Hi Ruth, thank you for this wonderfully positive review. Abbas and the property management team are very pleased to see this. Courtesy is important to us as well as meeting service expectations, so thank you for mentioning here.- Emily, B&R
★★★★★ 3/5
TrustpilotWas very time consuming and back and…
Was very time consuming and back and for the process of getting into the apartment
Julian · 3 December 2024
Agent replied · 24 December 2024
Hi Julian, we're sorry if we fell short of your service expectations. We would like to understand your experience better, can you please drop an email to complaints@benhams.com so we can look into this.- Emily, B&R
★★★★★ 5/5
TrustpilotThe lettings agent I dealt with was…
The lettings agent I dealt with was very personable, listened to my requirements and never tried to ‘sell’ to me what I needed but instead allowed me to lead on what I was looking for. The process from start to end was very straightforward.
Damian · 29 March 2023
Agent replied · 21 February 2024
Hi Damian, thanks very much for this positive feedback and we're very glad to hear you got the service you expected from us which is great to hear.- Emily, B&R
★★★★★ 5/5
GoogleRahim Velji is the best!
Murat · 22 February 2022
Agent replied · 22 February 2024
Thanks for your five star rating and feedback Murat. We agree with you! Rahim is very encouraged to know you are so happy with the service.
- David, B&R
★★★★★ 5/5
TrustpilotWesley & Fiona are true professionals
Wesley & Fiona are true professionals. Great experience from start to finish. High quality property inventory and all admin smooth. Best Bill
Justin · 24 July 2024
Agent replied · 24 August 2024
Hi Bill, many thanks for your kind service feedback which Wesley and Fiona in our lettings team are very pleased to see here along with your five star rating. We're glad everything has worked out well for you and wish you a happy tenancy. - Ruth, B&R
★★★★★ 4/5
TrustpilotAbbas is always there to attend to…
Abbas is always there to attend to needs when they arise.
U · 23 October 2020
Agent replied · 21 February 2024
Thank you for your valued feedback telling us your property manager is reliable and responsive, we are pleased to hear this. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotExcellent service for helping to rent flat in UK! Recommend BNO HK people should contact them
My family moved to UK a month ago and very thankful to Sam Shah and Penny Cheung to help us to rent a flat in Colindale. Highly recommend to contact them! I've heard some BNO HK people cannot rent property but Benham & Reeves are so helpful to us in renting the flat before we move to UK!!!!
P · 18 January 2021
Agent replied · 21 February 2024
Thank you very much Mr Lee for your five star rating and for telling us of your positive experience. We are indeed helping many people who are making their transition from Hong Kong to London under the Gov.uk BNO passport scheme. We welcome your recommendations to others who are looking to rent or buy property here.Kind regards, Emily Taylor, B&R
★★★★★ 2/5
GoogleFriendly but ineffectual. Despite paying £1700 for an apartment we do not have a working satellite feed. We told B&R this four weeks ago and we have had one phone call and multiple promises via email.
There has been no engineer call and no attempt to fix this basic service.
Ian · 24 February 2016
★★★★★ 5/5
Trustpilot5 stars for Mr.Rahim he did incredibly…
5 stars for Mr.Rahim he did incredibly great from start to end.
Mir · 19 December 2024
Agent replied · 24 December 2024
Hi Mir, many thanks for your kind comments about the service you've had from Rahim at our Colindale branch, this is appreciated. Thanks for your custom.- Ruth, B&R
★★★★★ 5/5
GoogleFantastic Property letting agent across the town and I would like to thank the whole team for providing us the good service at each and every step .
Especially Mr Rahim Velji a very generous, polite and fantastic member of the team who has helped us to give the flat.
Thank you
Jeel · 22 February 2022
Agent replied · 22 February 2024
Thank you Jeel, we really appreciate you rating our Colindale letting agents with five stars and its great to hear you've had such a great service experience with us. Rahim is delighted to see your comments here.
- Emily, B&R
★★★★★ 5/5
GoogleI rented this flat from RAJ MIAH working at Benham & Reeves in a quite residential accommodation in Beaufort park near Colindale Tube Station and Mill Hill Broadway overground Stn. He is very professional in dealing.
The landlord is very polite and generous in helping out in case any problem.
This area provide good parking and Tesco , Dental Clinic nearby.
San · 23 February 2020
Agent replied · 22 February 2024
Hi San, thanks for your lovely review about your experience and glad to know your tenancy at Beaufort Park is progressing well, thanks for the five star rating with Raj really appreciated. Kind regards, Emily Taylor
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