Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotEfficient Sales Team
The property sales manager and sales negotiator successfully assisted me in selling my property within a short period at a satisfactory price. They were very professional and reliable and constantly updated me on sales progress. In addition, they were responsive to my needs and coordinated well with other professionals such as my solicitor till the completion of the sale.
Yoon · 16 August 2024
Agent replied · 24 August 2024
Hi Y, we are very pleased to hear that you've had such a positive service experience in the selling of your property and that you found the Benham and Reeves sales team professional and efficient. We appreciate your custom and you sharing a five star rating here.- Emily, B&R
★★★★★ 5/5
TrustpilotShaun and Edelyn have both been…
Shaun and Edelyn have both been fantastic. I had a great experience and would definitely recommend Benham & Reeves.
Yi · 14 December 2025
Agent replied · 26 December 2025
Hi Yi, thanks very much for sharing a five star rating here and for your positive feedback which Shaun and Edelyn n our Woolwich lettings team are thrilled to see shared here.
- Ruth, B&R
★★★★★ 5/5
TrustpilotBenham & Reeves
Good customer service... Nick has been a huge help to me whilst buying my first home recently, answered my queries promptly, patiently and made the process smooth. Thank you for making it easy from viewing to completion.
Sultan · 13 November 2022
Agent replied · 21 February 2024
Thank you Sultan, it's great to see your highly complimentary feedback about Nick in our Colindale Sales team. We're pleased to hear you had such a great experience buying your first property with us and wish you all the best.- Emily, B&R
★★★★★ 5/5
TrustpilotPleasure of working with D. Gong and team
We had the pleasure of working with D. Gong at Benham and Reeves for over a decade, and we can't recommend him and his team highly enough. They have consistently gone above and beyond to ensure our letting needs are met, and help the void period as short as possible. Thank you!
Property · 28 November 2024
Agent replied · 24 December 2024
Hi, thanks very much for sharing a five star rating here which Di and the lettings team are very pleased to see. We are very glad you've been able to benefit from all the expertise on hand here. Thanks very much for your custom with Benham and Reeves.- Ruth, B&R
★★★★★ 5/5
GoogleGreat service from the team! Such an easy and smooth process, with great communication especially from Oliver who initially supported us with finding our place. He was supper efficient and helpful. Maz has also given such great assistance in supporting any problems needed to be solved. Highly recommend!
Lauren-anna · 17 January 2025
Agent replied · 24 January 2025
Hi Lauren, we're really pleased to hear you've had such a positive renting experience with Benham and Reeves and are are glad you've benefited from Oliver and Maz's property management expertise. We appreciate your custom and five star rating shared here.
- Ruth, B&R
★★★★★ 5/5
GoogleVery efficient in property marketing and letting.
Rahim Velji is very helpful and responsive to both landlord and tenants. I will definitely recommend Benham and Rahim.
Kathleen · 25 September 2023
Agent replied · 22 February 2024
Hi Kathleen, thank you very much for your five star rating, we are very happy to hear you've had a good service experience with our Colindale lettings team, Rahim really appreciates your kind words.
- Emily, B&R
★★★★★ 5/5
GoogleKayleigh Weston from Benham and Reeves was fantastic. She was incredibly responsible and proactive, following up on every detail to ensure a smooth process. Highly recommended!
Pardis · 29 September 2025
Agent replied · 27 January 2026
Hi Pardis, thank you for your kind acknowledgement and five star rating shared here. We're very pleased to hear your property management service expectations are being exceeded, Kayleigh and all of the Colindale lettings team are very pleased to see this. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
GoogleBenham & Reeves - Beaufort Park Team are one of the finest and best Real Estate Agents/Consultants you can ever hope for; Rahim was professional, responsive and always happy to help. The team are focused, flexible, fast and friendly - highly recommended!!
Olúyinká · 22 February 2022
Agent replied · 22 February 2024
Dear JT,
Thank you for recommending the services of our Beaufort Park lettings branch. I will convey your comments to Rahim and the team who will be delighted to receive them.
Kind regards,
Emily Taylor
★★★★★ 5/5
GoogleRahim is the best property agent I have ever met. He is very professional at what he does and very considerate in his approach toward the client. If you don't trust my words, try him and see for yourself. You will not be disappointed.PositiveResponsiveness, Quality, Professionalism
Hurshed · 22 June 2021
Agent replied · 21 June 2024
Thank you Hurshed, we couldnt agree more! Thanks very much for the review and the five stars, it's appreciated. best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleVery professional and friendly service. Rahim Velji and his team are always on hand to assist. I would not hesitate in recommending their services.
RoMo22 · 25 October 2023
Agent replied · 22 February 2024
Thank you Rosie, Rahim is really pleased to see this positive feedback and your five star rating. We are always grateful for recommendations and happy to help!
- Emily, B&R
★★★★★ 5/5
GoogleVery professional and friendly service. Rahim Velji and his team are always on hand to assist. I would not hesitate in recommending their services.
Rosie · 25 October 2023
Agent replied · 21 June 2024
Thank you Rosie, Rahim is really pleased to see this positive feedback and your five star rating. We are always grateful for recommendations and happy to help!
- Emily, B&R
★★★★★ 5/5
GoogleThank you Rahim Velji! Excellent service from Benham & Reeves team. thanks so much for helping me find good tenant! highly recommend!!PositiveResponsiveness, Quality, Professionalism, Value
Jolly · 25 September 2023
Agent replied · 21 June 2024
Thank you Jolly, we really appreciate your lovely feedback and getting your five star rating for our lettings service. Everyone in our Beaufort Park branch was really pleased to see this and to know that you will recommend our services.
best regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotExcellent professional service
Benham & Reeves have been managing our properties for the past 9 years . We truly appreciate the services rendered by their letting agents in finding good tenants and their entire team for managing the properties efficiently. Dele Lawal, Ajay Choli,Maz Oliaei who have been associated with the letting and managing the properties are doing a great job. They are very prompt and efficient.
DR.GIRI · 11 April 2024
Agent replied · 24 August 2024
Hi Dr Giri, we are thrilled to hear we continue to meet your service expectations after 9 years, this is great feedback for all the team here. We really appreciate your trust in us and for taking the time to show appreciation here with the online community.- Ruth, B&R
★★★★★ 5/5
Trustpilotthank You Abbas Efir
Since I’ve rented my flat I had the pleasure to be support by ABBAS EFIR. I need to thank him very much for his kindness but above all for his professionalism. He is always prompt in replying and assisting the customers. A very reliable person. Thank you Abbas!
Palmira · 16 October 2020
Agent replied · 21 February 2024
Thank you for the five star rating of our property management service and the efficiency of your property manager, Abbas. Its great to hear you are happy and finding the service professional and reliable. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotLondon Residential Letting
Great, expedient and efficient service from Sarah Edwards and team from Benham and Reeves!
Dr · 14 May 2024
Agent replied · 24 August 2024
Hi Dr Chan, many thanks for sharing a five star rating here. We're very pleased to hear you are benefiting from Sarah's lettings expertise, this is great to hear. Thanks for your custom, it is appreciated.- Ruth, B&R
★★★★★ 5/5
TrustpilotNick is great
Nick is great, from the start he was very understanding and helpful
Begench · 25 August 2025
★★★★★ 5/5
TrustpilotRecently moved flats with the…
Recently moved flats with the assistance of Di and Joanna, was not straightforward for a number of reasons, however, service was outstanding from these two, would highly recommend Benham & Reeves. Di went above and beyond on numerous occasions, he is a great asset to the company!! Great team!!!
Matt · 10 December 2024
Agent replied · 24 December 2024
Hi Matt, we're thrilled to hear you are having such a great experience as a tenant with Benham and Reeves. Di and the team really appreciate your kind acknowledgement of their professional care and we will be happy to look after anyone you recommend. Thanks again for your custom, and for sharing a five star rating here.- Ruth, B&R
★★★★★ 5/5
GoogleA smooth and hassle free move. Sam the manager at the Beaufort Park office will go the extra mile for you, even after office hours. He is a a huge asset to Benham and Reeves and helped me find my new apartment. Thank you Sam.
J
J · 22 February 2021
Agent replied · 22 February 2024
Thank you JJ for your positive review, this is really appreciated by the Beaufort Park lettings team.
Best regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotGood experience
I’m writing to express my appreciation to Yoshi Tsuji for the 4th years and the good experience I’ve had with him and his company since day one. Thank you Yoshi and Ayumi.
Shirin · 10 February 2023
Agent replied · 21 February 2024
Hi Shirin, thank you very much for your appreciation for Yoshi and our Japan Desk team, we are thrilled to hear you have such a great experience renting a property with us. This is great to hear.- David M, B&R
★★★★★ 1/5
TrustpilotOne star just for sending emails that I…
One star just for sending emails that I never asked for . I have been living in Spain and now I’m in Italy, never even been to the uk. Do you think you can randomly abuse people from all over with un-requested spam?! I’m fed up with companies that do so.reply to reply: I know how to unsubscribe. But if I never requested you don’t have the right to use my data for your ad in the first place. Stop lacking of respect and wanting to make us look wrong . You are wrong . Bye
Peg · 8 February 2023
Agent replied · 21 February 2024
Hello Peg,You have posted without your full name so we dont know who you are.If you can provide your full name and an email address, our Data Compliance Officer will check our database and tell you when you signed up to receive marketing messages. Pls send to info@benhams.com - Emily, B&R
★★★★★ 5/5
TrustpilotFriendly and professional
Good service and very professional. Rahim and Anne are always friendly and helpful. I arrived the property in the late evening and thanks to Rahim waiting for me there.
Tian · 10 May 2023
Agent replied · 21 February 2024
Thank you for your kind feedback Tian which Rahim and Anne are very pleased to see, and for the five star rating. We are glad you had a good experience.- David M, B&R
★★★★★ 5/5
TrustpilotSupportive and efficient team
We would like to thank Nick Grossi and Thomas Grossi for helping us buying our first home. They have been quick and efficient on every enquiry/ request. Thank you so much!
Customer · 7 March 2023
Agent replied · 21 February 2024
Thanks very much for your five star rating and wonderfully positive feedback about buying your first home with us. Tom and Nick are very pleased to hear you've found the service so helpful. - Emily, B&R
★★★★★ 5/5
GoogleWe are extremely happy with the service provided by Shaun Tan at Benham and Reeves. They have consistently exceeded our expectations, always being super responsive and prompt with addressing all our queries and concerns. We highly recommend their services!
Sanhita · 13 April 2025
Agent replied · 13 April 2026
Hi Sanhita, we're pleased to hear you are happy with the lettings service provided by Shaun and that we are exceeding your expectations. Thanks for your custom.
- Ruth, B&R
★★★★★ 4/5
TrustpilotLetting Services
Professional, responsive and accurate. Thank you
Liew · 7 March 2026
Agent replied · 11 June 2026
Hi LS King, thank you for your feedback here, we are very pleased to hear you are finding the lettings service is professional and meeting your needs. Thanks for your custom.
- Ruth, B&R
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