Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service all round from 1st enquiry through to completion.
The advise was good, the communications prompt and relevant. Raj Miah was truly amazing, always available, prompt, polite, accommodating, courteous and understanding. The whole process went as planned and promised. Even after moving in Raj Miah went over beyond his responsibilities. Excellent service. I would definitely recommend them.
Ally · 22 February 2021
Agent replied · 22 February 2024
Hi Ally, thanks very much for your feedback and five star rating. You've been highly complimentary about the communication and excellent level of service which has really encouraged all the Beaufort Park lettings team, especially Raj. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleFantastic service by the team at Benham and Reeves especially from Raj Miah who I found attentive, very professional and reliable.
David · 13 February 2026
Agent replied · 22 February 2024
Thank you David, great to hear you've had such a great service experience with us, and thanks for the five star rating, we appreciate this alot.
- Emily, B&R
★★★★★ 5/5
TrustpilotI'm happy to renew the tenancy with Raj…
I'm happy to renew the tenancy with Raj and Anne, they are professional and always helpful.I must say thank you to Kayleigh always response and assist me promptly.
Kanny · 20 March 2024
Agent replied · 21 March 2024
Hi Kanit, we are very pleased to hear you are happy with the letting and property management of your propery, Raj, Anne and Kayleigh are very glad to hear this. Thank you for sharing a five star rating too. - Ruth, B&R
★★★★★ 5/5
TrustpilotProperty Management
Kayleigh Weston managed my property for several years with professionalism and care. She handled matters efficiently and communicated promptly throughout.
Barry · 19 February 2026
Agent replied · 24 February 2026
Hi Barry, thanks for your very kind review for the property management service provided by Kayleigh, we are thrilled to hear you've felt well supported over the years you've been a landlord with Benham and Reeves. We value your custom, thank you for your trust in abilities.
Emily, B&R
★★★★★ 5/5
TrustpilotThanks Rahim for assisting us in…
Thanks Rahim for assisting us in finding our new flat. Great experience from Benham and Reeves and would definitely recommend to our friends. Keep up the good work. ThanksFrom: Robert and Glaiza
Glaiza · 19 December 2023
Agent replied · 21 February 2024
Hi Glaiza, thank you very much for leaving a five star rating here which Rahim is very pleased to see. We are glad you've had a good service experience renting with us,- Emily, B&R
★★★★★ 5/5
TrustpilotMany thanks for Rahim and Anne's…
Many thanks for Rahim and Anne's professional and efficient services to secure a renting property in a very short period, which relievedme from huge pressures on moving.
Gary · 18 December 2025
Agent replied · 26 December 2025
Hi Gary, thanks for sharing your feedback and five star rating here for the service you've had from Rahim and Anne in our Colindale lettings team. We are pleased to hear you've had such a smooth process renting a property with Benham and Reeves.
- Ruth, B&R
★★★★★ 5/5
TrustpilotStrongly recommended
Thanks to Greta and Nick for helping in viewing the flat , signing the deal and finally getting the property of our liking. It’s been a pleasure working with them. Highly recommend Benham and Reeves for their professionalism.
Anand · 24 June 2023
Agent replied · 21 February 2024
Hi Anand, thanks for sharing your positive service experience here, Nick and Greta are very pleased to see this and your five star rating. We're glad you are enjoying your new home.- Emily, B&R
★★★★★ 5/5
TrustpilotA joy to rent with
Benham & Reeves is a joy to rent with. They cannot do enough to help you and are always there to support. Kyle and Veronica have, in particular, been wonderful. I'd recommend Benham & Reeves to anyone.
Olivia · 8 June 2026
★★★★★ 5/5
Googlegood service thanks you for all RAJ and Anne. My experience in this house is fantastic thanks you so much again for your help, kindness and availability
Paolo Brandnai Carvell House flat 57
Paolo · 11 October 2025
Agent replied · 21 June 2024
Hi Paolo, thank you very much for rating the service at our Beaufort Park branch with five stars. Raj is very appreciative of your feedback, we are all thrilled to hear you had such a great service experience.
- David M, B&R
★★★★★ 5/5
TrustpilotGo B&R
The whole organisation at B&R is clued on with empathy and understanding for their clients needs, offering a comprehensive package. Our agent Nick Hubbard is exemplary. Go Nick Hubbard
Subhas · 10 January 2024
Agent replied · 21 February 2024
Hi Subhas, thanks very much for leaving a five star rating here for Nick in our lettings team, we really appreciate it and are glad to hear we are meeting your service expectations.- Emily, B&R
★★★★★ 1/5
TrustpilotPlease consider renting elsewhere.
Extremely unprofessional and incompetent property manager. Took 5 months to reimburse me for the gas charge that the previous tenant did not clear. I moved out on 1st Oct, signed the deposit return form on 14th Oct and I still have not received my deposit back, or even an update on the process. Absolutely no communication from the property manager, who is supposed to take care of this. Most of my emails were ignored/ replied to after more than a week. Never once apologised for late communication, no courtesy whatsoever.During the tenancy, pipe leakage, non-functioning ventilation, molding were not dealt with even though complaint were sent a few times. Not to mention some unreasonable charges to the deposit for wear and tear upon moving out. This overall has been a terribly distressing renting experience. Please stay clear of this agency.
Vinh · 31 October 2023
Agent replied · 21 February 2024
Hi Vinh, we tend not to answer feedback when its given during a vacation process hence this delayed reply. After all the utility bills were paid and dilapidations were agreed with you, it looks like you settled everything amicably. We are sorry for your frustration during the process but there are alot of moving parts, most of which are outside our control. - David M, B&R
★★★★★ 5/5
GoogleRaj at Benham & Reeves Beaufort Park is great at what he does, he always l has the answer to any question when viewing. Gets things done quick to get you moved in. Speedy responses, and an all round professional, a credit to the company he works for.
Steve
Stephen · 22 February 2022
Agent replied · 22 February 2024
Thanks very much Stephen, it's really great to hear you had a great service experience with our Beaufort Park team and for your five star rating.
best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleI’ve been with Benham & Reeves for 3 years now and its been a wonderful experience. Shout out to Rahim, Anne and Maz who have been handling every aspect of my tenancy from viewings, contract renewals, and maintenance.
Seif · 28 April 2023
Agent replied · 22 February 2024
Hi Seif, thank you very much for rating the service with five stars, this is great to see. We're very pleased to hear you are so happy with our lettings and property management service here in Colindale, thanks for this lovely feedback.
- Emily, B&R
★★★★★ 5/5
TrustpilotA great service from B&R
I let my flat through B&R and find them to be really efficient. Kayleigh Weston is so easy to deal with and really responsive.
Jamie · 2 April 2024
Agent replied · 4 April 2024
Thank you very much for taking the time to tell us about the efficient service you are receiving from Kayleigh in property management, we appreciate you sharing a five star rating here which is a great encouragement to the team and thank you for your continued custom.- Ruth, B&R
★★★★★ 5/5
GoogleThank you Kayleigh for taking very good care of my flat unit and always keep me well informed to get very good tenants. Kanit
Kanit · 19 March 2024
Agent replied · 22 March 2024
Hi Kanit, we are very pleased to hear you are happy with the property management of your propery, Kayleigh and all the lettings team here in Colindale are very glad to hear this. We appreciate you sharing a five star rating too.
- Ruth, B&R
★★★★★ 5/5
TrustpilotThe B&R staff was very kind and…
The B&R staff was very kind and helpful. They clarified all our questions and helped us to have a smooth process while renting a flat. We definitively recommend them. Kevin, Ana e Maria were amazing!
Melina · 28 June 2023
Agent replied · 21 February 2024
Hi Melina, thank you for sharing a five star rating here and for telling us you've found renting with us such a great experience, this is great to here and we hope you are enjoying your new home.- Emily, B&R
★★★★★ 5/5
GoogleTom and Nick were excellent from beginning to end. Really went above and beyond, making arrangements to assist at short notice. Thanks to them, we have moved in seamlessly into our new home which we absolutely love. Thanks guys
Tim · 22 February 2023
Agent replied · 22 February 2024
Hi Tim, great to hear you've had such a great service experience with our sales team here at Beaufort Park, we're thrilled to hear you love your new home, this is great news. Thank you also for sharing a five star rating here, its appreciated.
- David M, B&R
★★★★★ 5/5
TrustpilotExcellent / reliable service
Have used Benham Reeves for a number of years. Very happy overall. Rahim is always approachable, gives good advice and genuinely wants to help. Thank you.
AG · 1 February 2024
Agent replied · 21 February 2024
Hi AG, thanks very much for your kind feedback which is great to see. We're pleased to hear we are meeting your service expectations and appreciate your five star rating shared here.- Emily, B&R
★★★★★ 4/5
TrustpilotResponsive team
Responsive team to respond to all types of queries and issues.
Samantha · 31 March 2026
Agent replied · 11 June 2026
Thanks Samantha, we are glad to hear our team are responsive and supportive too. Thanks for your custom.
- Emily, B&R
★★★★★ 5/5
GoogleMy property was rent out quickly and for market price. Raj was fast to respond to any of my concerns and was always available when I needed. Everybody knows how stressful apartment letting can be and Raj made the process. I couldn't be more happier with everything he did for me. Thank you.
Gigi · 22 February 2021
Agent replied · 22 February 2024
Thank you for your kind review Gosia and for the five star rating. Raj and our lettings team here at Beaufort Park are very happy to know you had a good and efficient service from us. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleAGENT RAHIM VELJI DID A GOOD JOB IN HELPING TO RENT OUR PROPERTY.
Valerie · 13 March 2026
Agent replied · 22 February 2024
Thanks Valerie, we appreciate you taking the time to share a five star rating here.
- Emily, B&R
★★★★★ 5/5
TrustpilotNew tenant
Benham and Reeves has done a very good job in finding me a new tenant. I must say my letting agent Kevin Lam is very responsive and efficient, his professionalism is greatly appreciated.
SIMON · 6 August 2023
Agent replied · 21 February 2024
Hi Simon, thank you very much for your kind feedback which Kevin and the team are very pleased to see. We're glad to hear our Landlords service is working well for you and appreciate your five star rating here.- David M, B&R
★★★★★ 5/5
TrustpilotI had a smooth and hassle free letting…
I had a smooth and hassle free letting experience with B&R. Rahim kept me informed about the process and the timelines and Anne helped me with all the required formalities to avoid any last minute hitches.
Debaleena · 10 May 2023
Agent replied · 21 February 2024
Thank you Debaleena, we are very pleased to hear we met your services expectations. Rahim and Anne were glad to hear you were happy with their assistance with your property rental.- David M, B&R
★★★★★ 5/5
GoogleWe rented with Benham & Reeves in Colindale for almost 3 years and had a very positive experience. Our Property Manager, Maz, was always helpful and supportive whenever we needed assistance.
Mariana · 29 September 2025
Agent replied · 22 February 2024
Thanks for sharing a five star rating here Mariana, we appreciate it.
- Ruth, B&R
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