Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI worked with Andrews Southfields (and Mark in particular) for a recent property purchase and I have to say, all in all it was a great experience.
Mark in particular was very friendly, did his best to make me feel comfortable and was communicative throughout
One area which could have been improved, is being more proactive with other estate agents in the chain as there was a bit of pressure towards the end that I felt could have been avoided (although granted this could have been more due to the estate agents representing the other clients)
Jerome · 20 August 2023
★★★★★ 5/5
GoogleAndrews have now twice found us tenants for our Putney flat including having organised and managed general maintenance for us. Being landlords based out of the country, it has given us peace of mind having such a capable agent in Tomasz Faba taking care of our property. Can't rate Andrews highly enough.
Kelly · 23 February 2023
Agent replied
Dear Kelly,
Many thanks for this wonderful review and your kind words. We are very glad to hear that you found our services to be of great standard and we look forward to continue this relationship for years to come.
Best Wishes,
Tomasz Faba
Business Manager
★★★★★ 5/5
GoogleAndrews are always very helpful with any issues we may have. Michelle especially has made our experience with Andrews very positive, she’s always quick to respond and very helpful.
Sean · 3 August 2024
Agent replied · 24 August 2024
Thank you, Sean! We're thrilled to hear about your positive experience with Michelle and our team. Your kind words mean a lot to us!
★★★★★ 5/5
GoogleMichael provided exceptional service throughout our tenancy process. He was prompt, professional, and always ready to assist with any questions. We are very grateful for his support highly recommend!!
Yan · 25 July 2024
Agent replied · 24 August 2024
Thank you for the five star review. Amazing to see that Michael has been so helpful to you. Thanks for sharing your experience, Rhys.
★★★★★ 5/5
GooglePietro was a fantastic agent. I went through a particularly stressful process of purchasing my shared ownership home, which was only made better by the support I received from him, always communicating with me and the buyer immediately. Highly recommend Pietro Scano and the entire team over at Andrews.
Fabiola · 4 January 2021
★★★★★ 5/5
GoogleI had Michael Villacis at the Southfields branch assisting me with the renting process throughout and he was so friendly, professional and knowledgeable. He was a constant help to me and because of him I highly recommend renting with this agency.
Sonja · 26 October 2023
Agent replied · 25 November 2023
Hi Sonja, glad to see Michael has been a massive help to your property search and supported you throughout it. Thank you for the five stars and thank you for the recommendation. Good luck with the move! Thanks, Laura
★★★★★ 5/5
GoogleMichael my agent was personable, warm, and human, yet professional, efficient, and helpful.
I’m tremendously grateful to Andrews and Michael after a long, deflating five month search to find somewhere to rent in London in this crazy market.
I finally feel safe & settled.
Lucy
L · 30 June 2023
Agent replied · 30 July 2023
Good Morning Lucy,
Thank you for taking time to provide Michael with this outstanding review.
I have read it your kind comments with great pleasure.
On behalf of Andrews I would like to wish you all the best in your new home.
Regards,
Tomasz Faba
Business Manager
★★★★★ 5/5
GoogleThe Andrews Team are always very helpful.
Louise from the lettings side also has been great in sorting things out.
Thank you from Clovis and Enrique
Clovis · 10 August 2024
Agent replied · 24 August 2024
Thank you, Clovis and Enrique! We're thrilled to hear that Louise and the team have been helpful. Your kind words mean a lot to us.
★★★★★ 5/5
GoogleGood service overall. Everyone’s extremely friendly and professional. Shout out to Shannae Brown-Sonson for always quickly responding to all my questions and providing assistance when required. I would highly recommend this branch if looking to rent around SW.
JeongMin · 30 July 2022
★★★★★ 5/5
GoogleWe were looking for a property recently and Michael has done a great job taking us starting with a viewing to moving into the flat. It was all a well explained process with clear steps and well automated too. Can highly recommend this agency
Vlad · 31 May 2023
Agent replied · 30 July 2023
Dear Vlad,
Many thanks for taking time to provide us with this amazing review.
I am happy that the service you received from Michael met your expectations and that we were able to secure your new home.
Wishing you all the best.
Tomasz Faba
Business Manager
★★★★★ 5/5
GoogleFor the past couple months I’ve been helped a lot by Michael:) He’s been an absolute superstar at helping me get the flat I’m moving into! If you ever need a smooth moving process, ask for Michael :)
Briony · 26 October 2023
Agent replied · 25 November 2023
Hi Briony, thank you for leaving a five star review and thank you for the recommendation. We are so pleased to hear Michael has been supporting you on your journey and made it a smooth process for yourself. We wish all the best in your new home! All the best, Laura.
★★★★★ 5/5
GoogleGood service overall. Everyone’s extremely friendly and professional. Shout out to Shannae Brown-Sonson for always quickly responding to all my questions and providing assistance when required. I would highly recommend this branch if looking to rent around SW.
Jeong · 25 March 2022
★★★★★ 5/5
GoogleLouise Gonella in the property management team helps me manage my flat that is rented, in Tooting.
She is always polite and professional.
Ian Hayward
Ian · 25 June 2024
Agent replied · 24 August 2024
Hi Ian, thank you for sharing your experience. Brilliant to see that Louise has been able to help you with everything you've needed relating to the smooth management of your property and hopefully ensuring you have happy tenants. Thanks, Rhys
★★★★★ 5/5
GoogleBecouse of my job, I have changed home location frequently and dealt with different estates agencies. Andrews has been so far the best :quick responses,great support and easy reference process. Special cheers to Michael , who has made everything so quick and easy. 😊 …
Luna · 23 February 2023
Agent replied
Good Afternoon Luna,
Many thanks for your kind words in this glowing review. I am so pleased to hear you are happy with the assistance Michael delivered.
Wishing you all the best in your new home.
Kind Regards,
Tomasz Faba
Business Manager
★★★★★ 5/5
GoogleSuper service from Michael Villacis at the Balham team of Andrews. Very responsive and found tenants within a days of being instructed. Very happy. Mrs Wade
Maja · 26 May 2024
Agent replied · 24 August 2024
Hi Mrs Wade, thank you for sharing your experience. Fantastic to see that Michael and the team were able to find you a tenant so promptly and delivered super service! Thanks again, Rhys
★★★★★ 5/5
GoogleGreat stuff, best Real Estate Agency! James is amazing in helping you getting the place and Michelle is super duper on it, with any problematic you may have if you rent a property! I had terrible experiences before finally finally found these guys!! Well done!!
Thanks Damiano
Damiano · 28 July 2019
★★★★★ 5/5
GoogleThomas & the lovely team of the Andrews Southfield branch are not only very pleasant to deal with, but are also very professional & reliable partners for all administrative matters related to the of my property. Keep up your brilliant work!! 5 Stars*****
Ralf · 2 March 2023
Agent replied
Dear Ralf,
Many thanks for taking time to gift us with this amazing five star review.
We are over the moon to hear that our efforts are appreciated. We hope to continue this relationship for years to come.
Best Wishes,
Tomasz Faba
Business Manager
★★★★★ 5/5
GoogleIt was lovely to speak to Richard Blewitt, very understanding to my needs, he even speak my language which made it easier for me.
Nathalie · 26 April 2024
Agent replied · 24 August 2024
Hi Nathalie, thank you for the five star review. Brilliant to see that Richard was so understanding and even spoke to you in a way in which was easier for you. Thanks again, Rhys
★★★★★ 5/5
GoogleIt was a pleasure working with Pietro and Chandel. They offered really good advice, were on top of things and super responsive throughout the sale. They took much of the stress out of selling a house and I’d definitely work with them again.PositiveResponsiveness, Quality, Professionalism, Value
Anton · 25 August 2022
Agent replied
Dear Anton,
Thank you for sharing your experience.
I am thrilled to hear that Pietro and Chandel did a great job at selling your house. I am even happier to know that you would have use our services again in the future.
Kind Regards,
Tomasz Faba
Branch Business Manager
★★★★★ 5/5
GoogleWe have been renting out our flat with Andrews for over 20 years, they are extremely reliable and go well beyond their remit in solving any problems, especially Sharon Tildesley and Shanae Brown Soronson.PositiveResponsiveness, Quality, Professionalism
Haden · 25 August 2021
★★★★★ 5/5
GoogleBuying a shared ownership property is slightly more complicated than a normal purchase. However I was excellently guided through the process by the Andrews team and in particular Pietro Scano. I was very impressed by the customer care and overall professionalism.
Steven · 25 March 2020
★★★★★ 5/5
GoogleDear Shanne, Monique & Team,
Just a shout out to say thank you for organising the keys with such speed (and Shannae the negotiation and contract process).
The service was swift, friendly and organised (I rented a flat through this agency during the second Covid lockdown in London, however was organising from the other side of the country!).
I’ve been based in central London for 11 years now (as well as other places around the world!) and I’d say this has been the easiest process so far.
I usually dread this process!
Thanks for your efficiency and kindness!
Stay safe,
Louise.PositiveResponsiveness, Quality, Professionalism
Louise · 25 August 2021
★★★★★ 5/5
GoogleWe have found the Estate Agent to be excellent. The representative from the company, Pietro, was very good indeed as far as we are concerned and has certainly earned the fee. From the start we appreciated his advice on the market and the way he vetted potential purchasers. He was clearly on top of things, maintaining very effective communications with all concerned and always in a cheerful and unflappable way. He was also invaluable when it came to negotiations, where we think he achieved a fair balance for all concerned. His calm and efficient approach made all the difference to what could be stressful transactions: he went the extra mile to get things over the line on time and I would certainly engage the company again. I only wish all estate agents were like them.PositiveResponsiveness, Quality, Professionalism, Value
Madeleine · 25 August 2021
★★★★★ 5/5
GoogleQuality agents who get in touch with you promptly and efficiently. Had a wonderful time dealing with Michelle who gave a very personal and friendly experience. Would recommend anyone who's considering renting a property to take a look at Andrews.
Justin · 27 August 2022
Agent replied
Good Afternoon Justin, Many thanks for this stellar 5* review. I am very happy to hear that you are satisfied with the service you received from Michelle. Wishing you all the best. Regards, Tomasz Faba Business Manager
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