Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the very first viewing Tom was communicative, helpful and genuine. Pamela, Tom and the whole team have been professional, conscientious, considerate and understanding throughout. They handled our purchase in an efficient and thorough manner, which provided us with continued confidence and certainty.
They are all clearly passionate about what they do and take a lot of time and care over getting things right in the best way possible.
They are friendly, happy to help and a pleasure to work with. We would thoroughly recommend them and if we ever sell our house we would most definitely sell through them. Thank you Andrews team for all your hard work! Mel & Jon
Melanie · 31 July 2017
★★★★★ 5/5
GoogleWonderful estate agents, very quick and efficient. Rodrigo and his colleague Duaa where very lovely and helpful in my search for a flat. Much appreciated.
Mabel · 20 July 2025
Agent replied · 20 March 2026
Thank you, Mabel, for your kind words! We're thrilled to hear that Rodrigo and Duaa were able to assist you effectively. Your feedback is greatly appreciated, and we're delighted to have helped in your flat search. If you need anything else, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleRodrigo, was polite and very helpful. These guys will go out of their way to ensure they find the right fit for you when it comes to rentals .
Cant go wrong with these guys
Sam · 20 March 2025
Agent replied · 9 January 2025
Thank you for your wonderful feedback Sam! We're thrilled to hear Rodrigo and the team provided you with excellent service. Your satisfaction is our priority, and we're glad we could help you find the right rental. Best wishes, Jake
★★★★★ 5/5
GoogleAndrews property came through for me in my search for a flat, they were fast, professional an all round great service, an also Edivania was my agent she's was👌PositiveResponsiveness, Professionalism
Christson · 24 August 2022
Agent replied
Dear Christson, thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails. Many thanks. Di
★★★★★ 5/5
GoogleVery helpful and polite ☺️
Ana · 14 January 2026
Agent replied · 16 January 2026
Thank you, Ana, for your kind words and perfect rating! We're thrilled to hear you found our service helpful and polite. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleThe Andrews Balham team have handled 2 flat sales for us in the last 12 months. Every staff member was an absolute pleasure to deal with from start to finish - courteous and considerate throughout. They sold the flats in the difficult post-referendum market and achieved prices we were pleased with. We have dealt with many agents in recent years and Andrews really are superlative - I wouldn't hesitate to recommend Pam and her team.
Michael · 28 July 2019
★★★★★ 5/5
GoogleHighly recommend this agency. Everything was done very professionally and promptly! The best agency I have dealt with and the friendliest too. Jean-Pierre was quick to answer every query and kept in contact with us all the way through the process
Becca · 21 January 2020
Agent replied
Good afternoon Becca we’re so glad to hear that you had a smooth experience from start to finish. ,
★★★★★ 5/5
GoogleSuperb customer experience and service. Thank you to Guy and the receptionist at Balham for such a swift arrangement of a viewing for me.
E · 10 January 2023
Agent replied · 9 January 2025
Hi Laine, thanks for sharing your experience with us. Thank you for leaving us such a great review.
★★★★★ 5/5
GoogleI had the pleasure to speak with Rodrigo and he was very helpful from the beginning and made sure I’ll find the right place. Definitely a 5 star service.
Salka · 20 April 2025
Agent replied · 20 March 2026
Thank you, Salka, for your wonderful review! We're thrilled to hear Rodrigo provided you with excellent service. Your feedback is greatly appreciated and motivates us to continue delivering top-notch assistance. If you need anything else, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleI had a very positive experience with Andrews Lettings in Balham, Edivania was very helpful and professional in helping us find a perfect rental property. Highly recommend 🥰 …
Monica · 19 April 2022
Agent replied
Good afternoon Monica, thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails. Many thanks. Kind regards, Di
★★★★★ 5/5
GoogleGood experience. The management agent was able to understand my requirements and able to offer flexible move in options. Prompt in their response.
Chellammal · 20 June 2025
Agent replied · 20 March 2026
Thank you, Chellammal, for your wonderful review! We're thrilled to hear you had a good experience with our team. Your satisfaction is our priority, and we're glad we could meet your needs. Looking forward to assisting you again in the future! Best wishes, Jake
★★★★★ 5/5
GoogleWould highly recommend Andrews, we purchased our flat with them and all the staff, particularly Reece, were extremely helpful throughout the process.
Steve · 14 January 2023
Agent replied
Hi Steve Richardson, thanks for sharing your experience with us and thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.
★★★★★ 5/5
GoogleShannae was a great help and went above and beyond for me
Jimbo · 26 October 2023
Agent replied · 28 October 2023
Hi Jimbo, thank you for taking the time to write Shannae such a lovely five star review. Really glad to see she has been able to assist you and even went above and beyond for yourself. Thank you for sharing your experience and all the best, Laura.
★★★★★ 5/5
GoogleSuperb customer experience and service. Thank you to Guy and the receptionist at Balham for such a swift arrangement of a viewing for me.
Elaine · 28 October 2022
Agent replied · 28 October 2023
Hi Laine, thanks for sharing your experience with us. Thank you for leaving us such a great review.
★★★★★ 5/5
GoogleVery pleasant to deal with, actioned things promptly and was able to setup a viewing within minutes of me cold calling them
Daniel · 20 June 2025
Agent replied · 20 March 2026
Hi Daniel, many thanks for your positive feedback.
Best wishes, Alison
★★★★★ 5/5
GoogleHad a lovely chat regarding property viewing. They are really professional, responsive and genuinely helpful in finding such a good properties for you. Highly recommended.
Faiza · 3 May 2025
Agent replied · 20 March 2026
Thank you, Faiza, for your wonderful feedback! We're thrilled to hear about your positive experience and appreciate your recommendation. Our team is dedicated to providing professional and helpful service. Looking forward to assisting you again in the future! Best wishes , Lisa
★★★★★ 5/5
GooglePamela and the sales team at Andrews Balham were nothing short of fantastic in handling our house sale. I have never worked with an estate agent who has worked so hard to not only secure the best possible price for us, but then so proactively ensure that the sale proceeded smoothly all the way through to completion. The Andrews team are a pleasure to work with and highly recommended.
Simeon · 28 July 2019
★★★★★ 5/5
GoogleJean-Pierre was awesome! Highly recommend working with him to find your perfect property. Easiest rental process i've been through.
My first go-to for properties in the area next time I'm looking.
Aidan · 14 May 2021
Agent replied
Good afternoon Aidan thank you for leaving us such a great review. JP
★★★★★ 4/5
GoogleMy wife and I found that Andrews was the more personable of the three estate agents we spoke to and likely to give us a personal service. We put our flat on the market toward the end of the lock-down when their office, like many others, were very busy. Despite this, they delivered a personal service, giving advice and acting as liaison between solicitors and ourselves. We are grateful to the sales team, Letitia, Natasha and Lone.PositiveProfessionalism
Richard · 24 August 2021
Agent replied · 30 July 2023
We’re so pleased that we’ve been able to help you with your move and everything that entails.
★★★★★ 5/5
GoogleI had a very smooth experience with Di from Andrews throughout my rental process. She stayed in contact with me throughout the process and kept me informed every step of the way. She was an absolute pleasure to partner with. I called to view a property on a Saturday morning, she found time that day to let me in to view it and my offer was accepted later that day.
Nicola · 17 August 2022
Agent replied
Good afternoon Nicola thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails. Many thanks. JP
★★★★★ 5/5
GoogleReece Gunn was very professional and extremely helpful.
Josh · 14 October 2023
Agent replied · 28 October 2023
Hi Josh, thank you for taking the time to write a lovely review and for the five stars. I am really glad to hear Reece has been a massive help to yourself! All the best for the future, Laura.
★★★★★ 5/5
GoogleDespite the recent difficulties associated with lockdown, Andrews Estate Agents - in particular the team of Natasha and Letitia - did a great job in marketing and selling our flat in Balham. It was sold within a few days of the virtual tour going online and the team were always there to support us through the various processes connected with any sale. Full marks to them and we'd recommend Andrews Estate Agents to anyone who is thinking of buying / selling in Balham (or elsewhere in south-west London).
Annabel · 14 October 2020
Agent replied
Thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.
★★★★★ 5/5
GoogleI have used Andrews for many years now to rent out a one bedroom flat and could not be happier with the service that Tom Giboney provides. Whatever the issue, he is quick to respond and always goes the extra mile to get things sorted. Personally he is great to deal with - full of sound advice, and with humour and professionalism he has forged a good relationship with me and all my tenants over the years. I have no hesitation in giving a 5 star review.PositiveResponsiveness, Quality, Professionalism, Value
Bridget · 24 August 2020
Agent replied
Good afternoon Bridget thanks so much for leaving us a 5 star review! We’re so pleased to hear that we were able to make this a stress free experience for you. ,
★★★★★ 5/5
GoogleSuperb customer experience and service. Thank you to Guy and the receptionist at Balham for such a swift arrangement of a viewing for me.
Laine · 15 March 2022
Agent replied
Hi Laine, thanks for sharing your experience with us. Thank you for leaving us such a great review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
