Trusted Agent profile · London

Andrews Estate Agents reviews in London

★★★★★ Excellent

370 reviews across 1 platform

2/3 Balham Station Road, London, SW12 9SG

Part of Andrews, see every office.

Andrews's office in London, at 2/3 Balham Station Road, is rated 4.8 out of 5 across 370 reviews on 1 platform, including 370 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

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4.8 / 5

370

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Andrews, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

When so many more flashy agents were quoting unrealistically high asking prices and correspondingly high commissions, it was refreshing to find one that provided realistic advice on price and asked reasonable commission backed by good service. I suspect they saved a great deal of time and money whilst avoiding the disappointment that would have come by entertaining the exaggerated claims of their competitors.

Cliff · 27 October 2019

Agent replied

Good afternoon Cliff we’re so glad to hear that you had a smooth experience from start to finish. ,

5/5

Google

Very pelased with standard of service and support from our advisor Julia Rye - kept us well informed throughout the entire process

My · 24 July 2024

Agent replied · 23 August 2024

Thank you so much for taking the time to leave us a review. Fantastic to see that Julia has been so helpful to you. We know she will really appreciate you sharing your positive experience. Thanks again, Rhys

5/5

Google

Natasha Barnes and everyone at Andrews are brilliant, friendly, professional and I would have no hesitation using their services again. They did their research, didn't simply tell me what I wanted to hear as a vendor, gave good and frank advice at every stage and offered me a great deal. Pleasure to work with.

Ed · 16 May 2021

Agent replied

Hi Ed Barker, thanks for sharing your experience with us. Thanks for leaving us 5 star feedback!

5/5

Google

Richard and kiana have been amazing super quick and helpful with sorting out a property for me! Big thank you!

Tiffany · 24 June 2024

Agent replied · 23 August 2024

Hi Tiffany , Thank you for the five star review , It is fantastic to hear that Richard and Kiana have been amazing , quick and helpful. Thanks , Lisa

5/5

Google

We've had a great experience with Natasha and Tracy at Andrews. They went above and beyond to ensure our sale and purchase went through, despite difficulties along the way and were always very responsive and contactable. Advice around our sale was also on point and we achieved a price for our sale that we were happy with. I would recommend Andrews for anyone looking for a Real Estate Agent!

Anne · 1 April 2023

5/5

Google

Natasha was super helpful and friendly throughout our buying process. She coordinated all aspects of the transaction efficiently.

Alice · 31 May 2023

5/5

Google

Natasha was super helpful and friendly throughout our buying process. She coordinated all aspects of the transaction efficiently.

Alice · 19 May 2023

5/5

Google

This was my first property sale following a family bereavement, the Andrews team was sympathetic to my situation and supportive from the very initial meeting and throughout. The marketing of the property was excellent and, despite on-going Covid restrictions, they were accessible and on-hand throughout.

Allan · 15 March 2022

Agent replied

Hi Allan Thomson, thank you for your feedback. Thank you for leaving us such a great review, we are so pleased the team were able to support you during this time.

5/5

Google

I have kept with Andrews over the years as they have earned my loyalty, been on the ball when I needed them and I can trust as being there to always help, guide and give the best and most appropriate service at all times and with obvious passion for their work

DOT · 17 February 2021

Agent replied

Good afternoon DOT thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails. JP ,

5/5

Google

From initial contact through to managing property and tenants I have been overwhelmed by the quality of service received by Andrew's. Updates are provided when promised, support given when needed and just an overall professional, friendly and efficient service. Can't recommend highly enough.

Chica · 18 June 2022

Agent replied

Good afternoon Tanya, thanks so much for leaving us a 5 star review! You have been very kind. Many thanks. Kind regards, JP Andrews

5/5

Google

Excellent service and reassurance from the whole sales team at Andrews. It is nice to feel like you are still a valued customer and kept up to date with progression even in these uncertain times. I would use again and highly recommend Andrews for service and professionalism.PositiveResponsiveness, Professionalism

Alesha · 24 August 2021

Agent replied

Thanks for leaving us 5 star feedback!

5/5

Google

I bought and sold my property with the team at Andrews and at all times every single person in the office was friendly, efficient, great at communicating and just all round lovely people. Thanks so much!

Ed · 13 February 2023

Agent replied

Hi Ed B, thanks for sharing your experience with us. We’re so glad to hear that you had a smooth experience from start to finish and from all at Andrews Balham, we wish you all the best!

5/5

Google

We were treated with great respect and we felt our opinions were listened to. Unfortunately there were no properties avail to meet our needs. I would recommend.

Jenny · 28 September 2023

Agent replied · 28 October 2023

Hi Jenny, great to see the team in Balham giving you the five star service you'd expect from Andrews. Sorry we weren't able to find you your dream home but hopefully we will be able to assist you in the future. Many thanks, Rhys

5/5

Google

Reece was extremely helpful and accommodating in finding my first property.

Olly · 31 May 2023

5/5

Google

We have had a really positive and unique experience with Di at Andrews - she went above and beyond to help us secure a property and we are so grateful to have had her help.

Lydia · 18 July 2022

Agent replied

Good morning Lydia, thank you for our review. It’s great to read that we made your move a stress free experience allowing you to feel relaxed during your move. Many thanks once again. Kind regards, Di and JP

5/5

Google

Excellent service from Andrews, have rented flat out on 2 occasions now. Fast and efficient in securing new tenants, made the process hassle-free. Particular mention to Tom who provides a great management service with the personal touch during the tenancy, both professional and re-assuring. Would recommend

101bismark · 26 March 2020

Agent replied

Good afternoon thank you for leaving us such a great review. ,

5/5

Google

Great experience on 2 occasions. Bought my first London flat through Andrews and then my first house with the Mrs. Both Tom & Pamela were fantastic to deal with throughout both purchases.

Simon · 31 July 2017

5/5

Google

Reece was very professional and lovely to meet.

Emma · 1 April 2023

5/5

Google

Excellent service from Tom for more years than we both care to remember. He is a good, fair agent - we both sing from the same hymn sheet in that we are dealing with people's lives not just their money. Efficient management too.

Fiona · 25 February 2020

Agent replied

Good afternoon Fiona thanks for your review. I’m happy to hear that you had a great experience and found the process as stress free and easy as possible. ,

5/5

Google

Found the team professional & personable and we were really grateful for the effort put into keeping us in the loop given we are overseas. Thanks team!PositiveResponsiveness, Quality, Professionalism, Value

Bex · 24 August 2022

Agent replied

Hi Rebecca, thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your sale.

5/5

Google

Nice estate agents are hard to come by and these guys are great! The whole team at Andrews were brilliant throughout the sale process - and got us a great price too. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism

Sally · 24 August 2021

Agent replied · 30 July 2023

Thank you for our review. It’s great to read that we made your move as easy as possible.

5/5

Google

JP (estate agent) has been extremely helpful, polite and diligent when helping us rent this property. It has been by far the best experience I’ve had with an estate agent and would/have recommended him to others.

Katie · 30 June 2021

Agent replied

Good afternoon Katie thanks so much for leaving us a 5 star review! We’re so pleased to hear that we were able to make this a stress free experience for you. JP,

5/5

Google

We were lucky to be guided through our move with Di. She was quick to respond to our queries, professional and most importantly, friendly. Highly recommend.PositiveResponsiveness, Quality, Professionalism

Eloise · 24 August 2022

Agent replied

Hi Ellie Osborne, thanks for sharing your experience with us. thanks so much for leaving us a 5 star review! Di

5/5

Google

Had such a fantastic experience with Edivania, from the first phone call to view the property right through to the end. She organised everything quickly and efficiently with no bs.

Kevin · 15 March 2022

Agent replied

Good morning Kevin thanks so much for leaving us a 5 star review! We’re so pleased to hear that we were able to make this a stress free experience for you. Many thanks. Kind regards, Di,

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Questions about Andrews Estate Agents

Has Andrews won any awards?

Yes. In The Trusted Agent 2026 awards: Andrews, London won Gold.

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Tell us what you need and we'll put you in touch. Andrews Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

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