5/5
We had a great moving experience with Alan Fuller and finding a property was very efficient. Blake was a great help and weβve had a positive experience renting with Alan Fuller so far.
Trusted Agent profile Β· London
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359 reviews across 3 platforms
149 Upper Richmond Road, London, SW15 2TX
Allan Fuller's office in London, at 149 Upper Richmond Road, is rated 4.6 out of 5 across 359 reviews on three platforms, including 333 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
We had a great moving experience with Alan Fuller and finding a property was very efficient. Blake was a great help and weβve had a positive experience renting with Alan Fuller so far.
5/5
Enrique was very friendly and informative throughout the viewing and negotiating process. We really appreciate his hard work in helping us secure the property we wanted!!
5/5
It was lovely to work with Ronja and the Allan Fuller team! She remained communicative and professional and answered all of our questions! Thank you for helping us with our lovely new home π‘ β¦
5/5
We had a great moving experience with Alan Fuller and finding a property was very efficient. Blake was a great help and weβve had a positive experience renting with Alan Fuller so far.
5/5
Great service as always from the lettings team at Alan Fuller. Thank you for going the extra mile, patience and all your help and support.
Thank you for such a wonderful review. We really appreciate it, Jenny. Best Wishes from us.
5/5
Fantastic experience working with this agent. Professional, friendly, with the human touch. A smooth process from beginning to end. Anna & John. Thank you so much. Superb.
1/5
Clearly good at getting people in and giving them good service as evidenced by the positive reviews but the property management department is quite happy to ignore tenants for literally years when it comes to getting problems fixed. They say that people too inept to do a proper job go into property management and Allan Fuller typify ineptitude. Only until we threatened to withhold rent were we taken seriously. As a parting gift, they are still holding our deposits nearly two months after we moved out.
5/5
Amazing Service!!!!! My friends and I were looking to find a new flat to meet our needs and so we came across Allan Fuller website. We sent an email about 2 homes that we were interested but for some reasons they went out of market. The amazing thing is that when the one home went back live, Blake called us and arranged a viewing as soon as we could and we loved it! Even if the home was available almost immediately and we wanted the rental to start a month later, the agency spoke with the homeowner and managed to change the renting day. Everyone was really helpful and made the whole process to look easy. Very professional guys who are ready to explain everything you want or worry about. Now we are in an amazing home, with a great landlady and everything organised properly. Thanks guys!
5/5
Enrique Bosch was our agent. And he was so helpful during our renting process. He is doing his job very well. Thanks him so much.PositiveProfessionalism
5/5
My wife and I have been associated with Allan Fuller for many years, having purchased a Putney flat from them in 2006, have them manage its rental from time to time over the years, and recently, arranging for its sale. They have always been very efficient and pleasant to deal with, and we recommend them highly.
5/5
Brandon Gayle was an exceptional letting agent. So responsive and helped us through a difficult situation navigating covid-19. After this service, I would reccomend Allen Fuller.PositiveResponsiveness, Quality, Professionalism
1/5
Constantly asked for problems to be fixed in the flat but nothing was ever resolved, eg lights in the living room broke, they fixed them once and upon us turning them on after βfixingβ they stopped again. Once this happened they didnβt try again. Also constantly had to chase for a response as they took a very long time to communicate anything with us. All in all, took a lot of time and effort to even receive our deposit once we left (took a whole month and numerous emails and calls) and really stressed us out. When asked to allow for a viewing of the property, we made ourselves available and stayed in the property only for the agents to not appear and not give us any notice of the appointment being cancelled.
5/5
Enrique was very helpful. He did a great viewing, answered all our questions and got us a good deal.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Hugely impressed by the level of service from Allan Fuller. Dominik Graf handled the sale of a family property in Putney and I couldn't have wished for a more helpful, professional or conscientious agent. He did a superb job keeping me informed, talking to the buyer and moving the sale forward. This was the most painless house sale I've been involved with, and a lot of the credit for that goes to the Dominik. Overall Allan Fuller is an excellent agent and I wouldn't hesitate to use them again.
5/5
A very good local agency. I engaged with Allan Fuller for a short-term let in SW15 and my experience was very positive.
Thank you so much for this wonderful feedback!
5/5
My 5 star review is specifically for Sarah Doyle. Kind, attentive, and speedy, Iβm so thankful Sarah!!!
5/5
Great experience with Che from Allan Fuller. He always answered our questions and emails promptly, walked us through the process, and arranged for us to see the property a second time. For renting Allan Fuller don't take bids for their properties so if you have a seen a property and decide you want to rent it you simply pay a holding deposit and they cancel all further viewings. This first come first served process is must better and less stressful than the way other agents operate by forcing you into a bidding war. All round great service so far from Che and Allan Fuller
5/5
What a fabulous team
What a fabulous team, I've used both the lettings and sales agents for my rental properties, I've always been kept in the loop and felt valued as a client. I highly recommend Allan Fuller Estate and Letting Agents, they know the area, give accurate valuations and in general, they know their stuff!
5/5
My boyfriend and I needed to move in during COVID-19 crisis. It was a very stressful searching but as soon as we found Allan Fuller agency and Rob Curtis as a lettings negotiator, our life became easier in that respect. He made everything so smooth and helped us in every question we had during the process. The service he provided was professional, quick and beyond our expectations!PositiveResponsiveness, Quality, Professionalism, Value
5/5
Happy
We have had a number of problems with our house, but Sabrina has always responded in good time, so that we know we are being heard.
5/5
Really friendly and knowledgeable service, viewings were arranged quickly, and the whole process was smooth. Che was very helpful, really appreciated his efforts; always went the extra mile. Thank you!
5/5
Thanks so much Che and the team . Allan Fuller have great local knowledge of the putney area and offer a professional service that I felt I could trust .
5/5
John & Brandon have been a pleasure to deal with. Regular communication was always informative and professional yet friendly. Highly recommended.
I am so pleased John and Brandon have given such a good service. Thank you for taking the time to write this review. All The Best, Allan Fuller
1/5
Absolutely awful company. As other reviews have said they're incredibly disorganised: missing appointments, failing to know who we were (while tenants of a flat they managed), arranging for work to be done at completely inappropriate times. When they tried to put the rent up 12% less than a year after we moved in I suggested that might be a bit steep and perhaps we should negotiate. They put an eviction notice through the door within 6 hours. I'd avoid at all costs. You'll only regret it.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Allan Fuller's London office has 359 reviews across three platforms: 333 on Google, 2 on Facebook, 24 on Trustpilot.
Allan Fuller London is rated 4.6 out of 5 across all 359 reviews, and 4.6 out of 5 on Google from 333 reviews.
Allan Fuller London, 149 Upper Richmond Road, London, SW15 2TX.