Trusted Agent profile · London
★★★★★
359 reviews across 3 platforms
149 Upper Richmond Road, London, SW15 2TX
Allan Fuller's office in London, at 149 Upper Richmond Road, is rated 4.6 out of 5 across 359 reviews on three platforms, including 333 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleRob Curtis was so helpful in getting us our new flat. We had many bits to sort out to make the moving possible and he was on top of everything to allow the moving go smoothly! Excellent service before letting the flat and afterwards as well. 100% recommended!
5/5
GoogleI’m happy with Allan Fuller. I fully recommend it because they are quickly to solve problems as I have been a tenant for several years with the agency. I would like to highlight the great service Sabrina Gasca provides . She is an amazing professional who is always prompted to help.
5/5
GoogleAn absolute pleasure to deal with the team here. Cathy along with Nina and Anisha all deserve a mention for their stellar service and for going above and beyond to help me find & settle into my dream flat in Putney. Highly recommended.
I’m so pleased to read. Thank you for taking the time to write this review. All The Best, Allan Fuller
5/5
GoogleWe are delighted with the service provided by Allan Fuller and especially with our manager Sabrina who resolves each problem quickly and frequently, not to mention the kindness she always has when serving us. We hope to continue enjoying your servers for a long time. Kindly Mariana and Jonathan
5/5
GoogleWe could not be happier with Allan Fuller. We put our flat on the market and they were very quick and efficient at getting it on their internet. They were very efficient at getting prospective tenants and were very quick to communicate with us once offers were sent in. They were very helpful at finding some emergency trades man when we had any problems. They are a real pleasure to work with.
5/5
GoogleRonja was great, 5*. F&G
5/5
GoogleGreat service, amazing house. Ronja was extremely helpful.
5/5
GoogleEnrique was very professional and responsive throughout the move process. I felt I could contact him at any time with any queries and he made the move seamless. Thanks to Alan Fuller generally for helping to make the move happen.PositiveQuality, Professionalism
5/5
GoogleThe team at Allan Fuller have been (fully) managing the apartment we let out in Roehampton for the past 9 years. We have been enormously impressed by their service throughout that time, both in …
5/5
GoogleWe had a very good experience with this agency. Che has been really patient and lovely helping us to find the right flat to live in and Siri has been great following with the contract and the contact with the landlord. A great agency and a great team!
5/5
GoogleI have been looking for a property in London for some time and John Ralph showed me the first one 18 month ago that I put an offer on. Unfortunately I had to withdraw my offer following some issued that were revealed during the process. However, the second time round I was successful and finally moved in. John and his colleagues were extremely helpful and I would recommend their services wholeheartedly.
5/5
GoogleBuying a house is stressful and something that you don't do regularly, therefore to have someone like John at Allan Fuller guide and help you through the process makes all the difference. Dealing with them was a pleasure, there was no pressure for a purchase. Post negotiation was a breeze and they were always available in order to view the property. Thanks again Adam, Mollie and Harper.
5/5
GoogleGood customer service, our agent Enrique Bosch was helping us a lot with the papers and all the rest to make sure that everything will be as we want, very professional and kind always ready to help. Thanks :)
5/5
GoogleAllan Fuller sold a 2 bed flat for us in Putney in March 2021. We were happy with the service received and are glad we used them over one of their larger rivals. Thanks to John & Liz. T
5/5
GoogleAnna and John at Alan Fuller were an absolute pleasure to deal with and could not have been more helpful. They were always there ready to assist when the process got tricky and were friendly, honest, and professional throughout. A total joy to find estate agents like them!
5/5
TrustpilotExcellent Service
Buying a house is stressful and something that you don't do regularly, therefore to have someone like John at Allan Fuller guide and help you through the process makes all the difference. Dealing with them was a pleasure, there was no pressure for a purchase. Post negotiation was a breeze and they were always available in order to view the property. Thanks again Adam, Mollie and Harper.
5/5
GoogleSince Zaheer started at Allan Fuller Putney we have had such a great relationship with him and he has worked so hard to get things fixed in the flat that needed to be done - very efficient and listens clearly to his tenants. Thank you!PositiveResponsiveness, Professionalism
We’re delighted that Zaheer has been able to help you with all you’ve needed in your flat. Thank you so much for taking the time to leave this feedback, Charlotte. We really appreciate it!
1/5
TrustpilotUnhappy review
In the last week I stopped by Allan fuller. I had a very unfriendly experience with Liz. I was only in the agency for no more than 10 minutes and she was incredibly standoffish, didn’t give me the time of day and unprofessional. I shall not be using this company.
I are very sorry you had this experience, as that is not how I would expect anyone to be greeted in our office. We have a new Sales Team in place. We hope you will come in again for a coffee and to meet these new faces who will ensure you leave with a very different impression of Allan Fuller Estate Agents.
1/5
TrustpilotAllan Fuller offer a very poor service
Allan Fuller offer a very poor service, check in inventory’s not being done, rude and aggressive lettings manager Cathy and unhelpful with any repair works. If you are a tenant or a landlord you would be best to seek another letting company to use.
I am very disappointed to read that this is your impression of our Lettings Team. I’d like to investigate further. Would you be able to contact me directly on allan@allanfuller.co.uk and we can talk further.
5/5
GoogleHugely appreciative of the way in which the team have handled the renewal of my rental property for another term. Cathy, June, Katie and Brendan have all been caring, responsive and just amazing in navigating the end to end process with ease and efficiency Thank you team
Thank you for writing this review. We’re so pleased you’re happy with everything. All the best from us!
5/5
GoogleBrandon has been an absolute delight in dealing with us. He was amazing from start to finish and really allowed us as first time renters to feel comfortable and secure. Massive shout-out and top class service!PositiveResponsiveness, Professionalism
5/5
GoogleAnisha is incredibly helpful and always answers our questions. She is a wonderful asset to the Allan Fuller team.
5/5
GoogleKJ has been managing our building (divided into flats) on Gwendolen Avenue and has been very knowledgeable and efficient! Reassuring to know she has things in hand. Would recommend to anyone thinking of getting their
Thank you for this fantastic review! It means a lot and we’re really pleased KJ has provided such a good service. Thanks again!
5/5
TrustpilotSabrina
Sabrina, the property manager, was incredibly helpful in quickly finding a handyman to address a gas leak at my property. Her prompt and efficient response made the entire process smooth and stress-free.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Allan Fuller's London office has 359 reviews across three platforms: 333 on Google, 2 on Facebook, 24 on Trustpilot.
Allan Fuller London is rated 4.6 out of 5 across all 359 reviews, and 4.6 out of 5 on Google from 333 reviews.
Allan Fuller London, 149 Upper Richmond Road, London, SW15 2TX.
