Trusted Agent profile · London
★★★★★
246 reviews across 1 platform
321 Baring Road, London, SE12 0DZ
Acorn's office in London, at 321 Baring Road, is rated 4.8 out of 5 across 246 reviews on 1 platform, including 246 Google reviews rated 4.8.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleA very professional service from beginning to end. I want to thank Matt and James for their support at a very difficult time. Matt was the most prepared and interested estate agent of the 3 i asked to look at my property and gave very good advice regarding the sale. A buyer was found within a day of marketing and the sale completed in record time. thank you
5/5
GoogleHi there! I would like to say a big thank you for the Acorn Grove Park all team members, they were very helpful and very professional. Also I would like to say a bigger thank you for Grace Dowden, she was very professional and we can make a good deal with her, regarding my new renting. Thank you!!
Thank you Bunya for leaving us a 5* review. We are really happy that you were pleased with the service you received from Grace and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
1/5
GoogleWe had very bad experience with Acorn. Is not about the offer not accepted it's about the dirty games Oliver was playing with us.NegativeResponsiveness, Professionalism
Update - 16/6/2020 I have investigated this matter and other than the fact that your offer to purchase a property we were marketing was not accepted, I am unable to understand what has led to your review. I have communicated directly with you on the matter, so please let me know if I can help further. Thanks. Hi Lassaad. I am sorry to hear this. Would you be able to email me the details of your experience please. Thanks. Andrew Roberts - Customer Relations Manager (Andrew.roberts@acorngroup.co.uk)
5/5
GoogleIt was a pleasure dealing with Charlie over the course of the sale of the property. He always kept me well informed of how the sale was progressing and whatever steps I might need to take to achieve the sale. I would recommend Acorn and Charlie especially for anyone who is thinking of selling a property
Thank you John for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Charlie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleLeon was very helpful in our viewing.
We appreciate the review Thanks for taking the time and do please let us know if there is anything else we can help you with. Kind regards Karen Hedges Acorn Customer Services
5/5
GoogleWe'd like to thank everyone at Acorn for helping us in finding our new home and especially Mr. Nathaniell Ward who has helped us a lot in the process. They are obviously very good professionals and extremely client oriented. They listened to all our desires, answered all our questions and assisted us every step of the way. Thank you very much and we definitely recommend this agency to anyone looking for a property in London!
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from Nathaniell and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleMy dream home came to reality through the professional services of Grace Dowden, Natalia Rich and Josh. From the first call, all the way to moving into the flat; it was all excellent service. They are very good at what they do. They were such a huge blessing to me getting my desired home.
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thank you Karen Hedges Acorn Customer Services
5/5
GoogleThe team worked hard to earn their money. I was so happy with the way my house was marketed as a home and not just another property. I was kept informed and updated at all times. I had a fantastic response from potential buyers and Oliver and Joe dealt with everything for me. Cannot thank them enough for making the process run smooth. Truly great service.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Cilly for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Oliver and Joe met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
4/5
GoogleI have had a great experience with the sales team at Acorn, Oliver was a massive help through a process that I would otherwise have found daunting.
Thank you for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from Oliver and the Grove Park team. I would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleMy Lettings negotiator Nathanial Ward is highly skilled and a professional, I explained to him what I wanted in a property to rent and he got me the keys to my dream house, it wasn’t easy there was a lot of barriers but he always reassured me calmly and the rest is history. Many thanks Nathaniel 👏🏿👏🏿👏🏿 …
5/5
GoogleCharlie, your worth '100 STARS' if I could give them. You pulled all the stops out to market and sell my late mums home. Your lovely voice when you ansa the phone for Acorn and your friendly and helpful ways are great. Thank you so much . Jackie 🌻 …
Thank you Jackie for leaving us a 5* review. We are really happy that you were pleased with the service you received from Charlie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleGrace was very helpful and made the entire moving-in process very smooth!
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from Grace and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleOliver and Joe were absolutely brilliant. Offering help along the way. Thank you all at Acorn. Made a hard task so easy
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver and Joe and thanks for the survey response too. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleReally happy with the service provided by the Acorn estate agent throughout the process of buying our first home. They were really professional, helpful and involved. It's been a long process with ups and downs but they supported and assist us all the way. A huge thank you to all the team at Grove Park. Would definitely recommend them.
Thank you Ramona for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI dealt with Nathaniell during my move and he was incredibly helpful. His support in the process made moving much easier at a time which is typically meant to be very stressful. I love my new flat, and am happy with the management of it. All in all, I would recommend renting a property through Acorn.
5/5
GoogleGreat experience with Acorn Grove Park, and a special Thank you to Nathaniell W. They tailored their services according to our situation as international tenants and offered understanding and great support through the entire process of renting. I recommend Acorn for their highly professional services and such friendly and helpful attitude towards their customers. Many thanks!!!!
5/5
GoogleMy experience with Acorn was brilliant, whilst I didn’t buy through them they went out of their way to provide me with advice and refer me to their recommended surveyors that were great!
Thank you for taking the time to share your positive experience with us. We're thrilled to hear that our team was able to assist you, even though you didn't make a purchase. Providing helpful advice and connecting you with reliable surveyors is all part of our commitment to customer satisfaction.
5/5
GoogleI found a property on Acorn, and was put in contact with Grace. From meeting her at the property for a viewing, to keeping me updated throughout the process she couldn't have been any more helpful. A thoroughly easy process and couldn't have been more grateful for it considering I was on a stressful time constraint. Thank you!
Thank you Joe for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Grace and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleI had a fantastic experience working with Tyrese Ikie and Karthiga Raveendra from Catford and Grove park branch, two enthusiastic and professional young agents who helped me find a tenant in a tight timeframe and faster than I expected. …
5/5
GoogleI highly recommend this agency ! The staff is professional and efficient . Nathaniel is very helpful and attentive .
Thank you Madison for leaving us a 5* review. We are really happy that you were pleased with the service you received from Nathaniel and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe worked with Acorn for the first time and we had a good experience overall. Our sales agent, Nathaniel helped us with the search and found us a bunch of different houses that we're looking really good for the value. Considering that we were also in a hurry to find a house really quickly he managed to find a solution and did an amazing job. Thank you Acorn!!
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nathaniel. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleWe bought our house through Acorn in Grove Park. We were dealing with Charlie and through out the whole process he was fantastic. Very communicative and effecient keeping us in the loop and always getting back to our calls and emails straight away. I would highly reccommend!
Thank you Peter, thats a lovely review! I will pass on to Charlie and the Team. Kind regards - Karen Hedges Acorn Customer Services
5/5
GoogleExtremely pleased with Oliver and his team who were helpful and professional throughout. Thanks again.
Thank you Mehdi for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver and his team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
5/5
GoogleFor the sale of our property, Festina and the Acorn team were efficient and professional throughout the process. A big thanks for all of their hard work and attention to detail.
Hi Michele, thank you for taking the time to leave us such a wonderful review! We are thrilled to hear that Festina and the Acorn team provided you with efficient and professional service during the sale of your property. Your kind words are greatly appreciated. Thank you for choosing us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Acorn's London office has 246 reviews across 1 platform: 246 on Google.
Acorn London is rated 4.8 out of 5 across all 246 reviews, and 4.8 out of 5 on Google from 246 reviews.
Acorn London, 321 Baring Road, London, SE12 0DZ.
