Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI sold my house with Acorn , Olivier and Rabina they were very professional , l had a constantly viewings so didn't have to worried that there is no interest about my house. Thank you to all Acorn team for all support and positive energy during the selling process
Wioletta · 13 June 2020
Agent replied · 12 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from the Grove Park team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 2/5
GoogleI can't understand why I had so few viewings with Acorn in Grove Park over the course of two months. I can only say that a new agent sold my house in just over a week and in that time I had three offers.
Michelle · 13 June 2021
Agent replied · 12 June 2024
Dear Michelle..I am sorry to read your review and understand your frustrations. I can see that we had quite a few viewings booked in during our time as your agent but unfortunately some cancelled prior to the viewings taking place. I am pleased that your current agent has had success if finding you a buyer and hope that your move now goes smoothly. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleGreat service, even though we didn't end up going for the property we saw, we had a great service throughout the booking and viewing process.
Lina · 13 June 2023
Agent replied · 12 June 2024
Hi Lina, that’s wonderful to hear. Thanks so much for leaving us a review. Have a great day!
★★★★★ 5/5
GoogleAmazing service from start to finish by Charlie at Acorns. I would highly recommend Acorn to family and friends. Thank you to all the staff.
Jess · 13 June 2023
Agent replied · 12 June 2024
Thank you Jess for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Charlie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleGreat service and support from Acorn. Leon especially was proactive and really helpful in a difficult conveyencing process. Thank you so much for your help.
Nicola · 13 June 2023
Agent replied · 12 June 2024
Hi there Nicola, your feedback is greatly appreciated, thanks for taking the time to post your comments. Best wishes Karen Hedges-Acorn Customer Services
★★★★★ 5/5
GoogleNathaniell goes above and beyond to satisfy the client, he went out of his way to ensure we got a tenant as soon as possible. He stepped in to sort the situation after a rival estate agent was slow and cumbersome and found a tenant within 2 weeks.
He is extremely helpful, and with great availability, he was always on hand to answer any questions at any time through calls or even better, via WhatsApp. He gives estate agents a good name again!
Alex · 14 June 2019
★★★★★ 5/5
GoogleHighly recommended! Matt (the manager) was a huge help with lots of advice/recommendations from start to finish for the sale of our property. It was far from easy as we’re deaf (so all communication had to be done by e-mail), the flat only had 44 years left on the lease & had defects, plus Japanese knotweed was found by the surveyor on our development so we really needed his experience to help make it all happen & keep the buyer happy. The buyer got an extended lease on completion and we got the price we needed, couldn’t thank him enough for all his care and support which he has gone beyond his normal duties. Absolutely brilliant!!
Scooby · 14 June 2018
★★★★★ 5/5
GoogleExcellent service from this group Acorn at Grove Park, so helpful and I feel that they go that extra mile to help
Bright · 13 June 2023
Agent replied · 12 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleNathaniell who helped us get our dream flat was very accommodating made the whole move and contacting of landlord and the paperwork very smooth. The ease of it all was a blessing. We really appreciate Nathaniell and the whole team keep up the good work.
Alex · 14 June 2019
Agent replied · 12 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you receivedfrom Nathaniel and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleReally appreciative of Stephanie who helped me every step of the way on my first property purchase. Always communicative, speedy and transparent, Stephanie and Acorn's involvement in my first buy was instrumental in making sure everything went promptly and smoothly! Thank You
Dionne · 13 June 2020
Agent replied · 12 June 2024
Thank you Dionne for leaving us a 5* review. We are really happy that you were pleased with the service you received from Stephanie and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe have been assisted by this amazing staff when we bought the property 4 years ago and recently when we sold it. In both cases the staff was professional and always ready to answer our questions. Thank you all !!!
Federico · 13 June 2020
Agent replied · 12 June 2024
Thank you Federico for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThe experience was amazing. Staff were professional and efficient. The estate agent enabled me to purchase our home from offer to keys within 5 weeks. The mortgage broker enabled me to gain the best possible mortgage. I would highly recommend.
SOE · 13 June 2020
Agent replied · 12 June 2024
Thank you Anthony for leaving us a 5* review. We are really happy that you were pleased with the service you received from the team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleVery happy with Acorn team in Grove Park, a big thanks to Nathaniell who made everything easy for us and always with a smile on his face :).
Cristina · 14 June 2018
★★★★★ 2/5
GoogleSince being with Acorn for the last 3 years, i have had nothing but trouble. From losing the keys on the way in, breaking the gas tap, to calling up every month for the rent, to paying for a check every 6 months but not getting one for almost 2 years, and then losing the keys AGAIN on the way out, i would never recommend this company to anyone. If you are a landlord, run. The other direction!
Raul · 15 June 2013
★★★★★ 4/5
GoogleThe acorn Grove park Estate Agent made our moving home so easy,simple & straightforward.I will also like to make mention of Nathaniel who helped immensely.
Fausat · 14 June 2019
★★★★★ 5/5
GoogleNathaniell Ward did a great job in helping us with our flat search. He was fast to respond to our queries and made the whole process a smooth one. Thank you for helping us find our prefect flat!
Vanessa · 13 June 2020
Agent replied · 12 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nathaniell and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleGreat team at Acorn Grove Park, Stephanie & Oliver handled every inquiry spot on during my sale and purchase, at some stages went above and beyond what I thought was expected from an estate agent.
Would highly recommend.
Luke · 13 June 2020
Agent replied · 12 June 2024
Thank you Luke for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from the Grove Park team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleSpencer was very helpful from getting an offer to completion. Always a positive attitude and acting fast. Thank you for your hard work!
Helen · 14 June 2019
★★★★★ 4/5
GoogleVery professional and efficient service. Found a buyer for my home very quickly and also helped complete the sale in an incredible just 2 weeks (from agreeing the sale to completion)!PositiveProfessionalism
S · 27 August 2021
Agent replied · 12 June 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleVery professional company. Staff very friendly and attentive in particular, Oliver Henness.
He was so supportive and really on my side when I thought it was going all wrong. Well done Oliver!PositiveProfessionalism
Valerie · 13 June 2021
Agent replied · 12 June 2024
Thank you Valerie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver! If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThey worked very well within the agreed time frame and very clear in their communication.
Taiwo · 13 June 2023
Agent replied · 12 June 2024
Thank you Taiwo for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleNathaniell at Acorn Estate Agents in Grove Park assisted us in finding tenants for a rental property. He performed his role professionally and promptly whilst delivering to our particular requirements without compromise. Very much appreciated!
James · 13 June 2020
Agent replied · 12 June 2024
Thank you James for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nathaniell and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleGreat and reliable agency. Charlie and Daniel done a great job, helping me to buy me first house. Highly recommended them
Cristian · 13 June 2022
Agent replied · 12 June 2024
Thank you Cristian for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Charlie and Daniel. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleVery good communication and kept me updated at every stage
Will · 13 June 2023
Agent replied · 12 June 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
