Trusted Agent profile · London

Acorn London reviews

4.8

★★★★★ Excellent

246 reviews across 1 platform

321 Baring Road, London, SE12 0DZ

Acorn's office in London, at 321 Baring Road, is rated 4.8 out of 5 across 246 reviews on 1 platform, including 246 Google reviews rated 4.8.

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4.8 / 5

246

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Thank you to Grace from the Grove Park Team. Very helpful and kept us informed throughout the whole lettings process.

Melissa · 17 August 2023

Agent replied · 12 June 2024

Thank you, Melissa! We're thrilled to hear that Grace from the Grove Park Team provided helpful and informative service during the lettings process. Thanks, Customer Services

5/5

Google

I highly recommend the services of Leon and Charlie at Acorn in Grove Park. They have excellent knowledge of the local market and their advice and guidance made this a simple process. Their post-sales support was also invaluable and their communication was excellent throughout, always available by email or at the end of the phone. Would recommend them to anyone looking to sell a property in the area.

Thomas · 13 June 2023

Agent replied · 12 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thank you Karen Hedges - Customer Relations Manager

4/5

Google

Joe was very helpful. Kept us in the loop and any queries we had we did not hesitate to contact him. Which he replied to in a quick and professional manner. I Would recommend Joe and the team at acorn.

Phu · 13 June 2020

Agent replied · 12 June 2024

Thank you Phu for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from Joe but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Professional and friendly service from start to finish in the sales process. Leon was a pleasure to deal with.

Wayne · 13 June 2023

Agent replied · 12 June 2024

Thank you Wayne for your positive feedback. Much appreciated !

5/5

Google

Acorn Gove Park were really helpful with our recent move. They were professional, responsive and knowledgable, and Grace has just been fantastic during a very stressful move! Thank you!

Katrin · 13 June 2022

Agent replied · 12 June 2024

Thank you Katrin for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Grace and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Oliver Henness at Acorn Grove Park is your dream estate agent - hardworking, proactive, accessible and honest. He helped me sell my property efficiently and quickly when other estate agents had failed to do so. Highly recommend him.

Lou · 13 June 2020

Agent replied · 12 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Leon and his team were extremely knowledgeable, helpful and efficient. Many thanks for all your hard work.

Mike · 13 June 2023

Agent replied · 12 June 2024

Thank you Mike for taking the time to post a 5 Star review for us. Best Wishes- Karen Hedges Acorn Customer Services

5/5

Google

I dealt mainly with Joe from the grove park office to begin with and then later Dominic aswell. Overall I was very pleased with the level of responsiveness before, during and after the sale was complete - and believe me there was a lot of back and forth and I always felt confident that Joe/Dominic would respond to any queries I had in a timely manner and address any questions or concerns I had and they certainly worked hard to ensure the sale was successful!PositiveResponsiveness

J · 27 August 2021

Agent replied · 12 June 2024

Thank you Mr Truong for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Joe and Dominic. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Between Daniel and Dominic I found the service was never lacking, someone was available 90% of the time for a call and if not I always received a call back. When I wanted to ask a question of the vendor I usually received an answer via Acorn within a matter of hours and they were helpful in explaining how certain aspects of buying a property worked, which for a first time buyer was very useful. All in all, great service

Mike · 13 June 2021

Agent replied · 12 June 2024

Thank you Mike for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daniel and Dominic. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Acorn Grove Park Estate Agents have been excellent in facilitating the purchase of our new home. As first time buyers, this was a whole new experience for us. The estate agent (Oliver) was helpful throughout. He was easy to contact and willing to answer any questions we had. He also proved useful when dealing with our solicitor and settling negotiations between us and the sellers. I would recommend using Acorn Grove Park Estate Agents if looking to sell to first time buyers.

Michael · 13 June 2021

Agent replied · 12 June 2024

Thank you Michael for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Writing this review on behalf of my Grandma who recently purchased a house with the help of Robina. “Robina was extremely polite and professional during the entire process, I would highly recommend her to everyone!” -Helen

Kesiena · 13 June 2020

Agent replied · 12 June 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that your Grandma was happy with the service she received from Robina. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I found the Acorn staff very efficient, detailed, great customer service, Very experienced. It took just under 4 months from advertising our house to completion. I would highly recommend Acorn Estate Agents

Proscovia · 29 January 2025

Agent replied · 16 April 2026

Dear Proscovia Nabwire Customer care is important to us so we really appreciate you taking the time to … More

5/5

Google

I can only say positive things about Acorn. They worked hard to find me a buyer and they did more than I expected to help me sell the flat. Charlie Ghirardo of Acorn was a real star in this process. I could trust him 100% with the process. If you want to sell your home in an area where Acorn have their office, I'd strongly recommend that you try doing it with them.

Kemal · 13 June 2022

Agent replied · 12 June 2024

Thank you Kemal for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Charlie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We have had the best experience with Acorn Grove Park Estate Agents when finding our rental property and Megan our agent was particularly amazing. She was so helpful, communicative and professional, making the whole process seamless and stress free. Highly recommended - thank you!

Alice · 27 July 2024

Agent replied · 26 August 2024

Alice, thank you for taking the time to share your positive experience with Acorn Grove Park Estate Agents and specifically Megan. We are thrilled to hear that she provided you with exceptional service during your rental property search. We appreciate your recommendation and look forward to assisting you in the future.

5/5

Google

The best team ever ,very kind, professional, they try the best to help and to find the best option for their clients 💞💞💞💞Amy Waller was our angel 🙏PositiveResponsiveness, Quality, Professionalism, Value

Denis · 13 June 2021

Agent replied · 12 June 2024

Thank you Denis for leaving us a 5* review. We are really happy that you were pleased with the service you received from Amy and the Team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We would highly recommend Oliver and the team. They were patient, efficient, approachable and extremely helpful with us first time sellers. They nursed us along to a successful sale for which we are very grateful.

Rosemary · 13 June 2020

Agent replied · 12 June 2024

Thank you Rosemary for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver and his team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I was recommended to Acorn by a close friend and I must say I had a brilliant experience selling my house with them, they even managed to find me my new house via their branch network. Would recommend to anyone looking to move in South London!

Rebecca · 29 May 2024

Agent replied · 26 August 2024

Rebecca, thank you so much for taking the time to share your positive experience with Acorn. We are thrilled to hear that we were able to assist you in selling your house and finding your new home. Recommendations like yours mean the world to us! We appreciate your support.

5/5

Google

Thanks for Grace so much.She worked hard to get a good chance for a nice house.Thanks for Grace and her team .

Ahmed · 13 June 2022

Agent replied · 12 June 2024

Thank you Ahmed for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Grace and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I love transparency and straight talk. That's exactly what I got from Acorn and specifically Daniel Milligan. He's a straight shooter who works to ensure everyone involved gets a great deal and is happy with it. The team was always available to help and it was like 1-2-1 service. So it wasn't client like but more friend like relationship with valuable guidance offered throughout. Cannot ask for or get more. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value

Shashank · 27 August 2021

Agent replied · 12 June 2024

Thank you Shashank for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daniel and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Acorn have been fantastic! After having a long and failed process with an online estate agent we were losing hope to ever sell our house. Ollie initially met us and instantly we felt listened to and at ease. Stephanie took on our case and honestly went above and beyond to get our sale through. She was patient and clear amidst our chaos and we can't thank her enough. Whoever answered the phone on calling was always helpful and polite. You can't beat actual human interaction in what can be a very stressful process and we are grateful for the professional, driven and kind attitude of all at Acorn Grove Park. Worth the money, would definitely recommend.

Anna · 13 June 2020

Agent replied · 12 June 2024

Thank you Anna for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Ollie and his team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We switched to Acorn Grove Park to sell our house in Downham last year after a poor experience with another local agency. We were very impressed with Acorn's branch manager Oliver and all his team, they had a very professional approach and a strong work ethic whilst being friendly and approachable. We were kept fully informed at every step, and were always able to speak to someone if we had any queries. Acorn got us a decent price for our house and handled our sale promptly and efficiently. We felt their charges were reasonable.

Hilary · 13 June 2020

Agent replied · 12 June 2024

Thank you Harry for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Oliver. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We bought our first home this year with the help of Acorn and particularly with Charlie's help. He guided and supported us the whole way through the process we can't thank him enough! We are so on love with our first home and looking forward to making many memories there. We will definitely be back when it's time to make the move again. Thanks again Acorn Grove Park x

Natalie · 13 June 2022

Agent replied · 12 June 2024

Thank you Natalie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Charlie and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We sold our house though Oliver in Grove Park. It was a tough ride but with his help we got it over the line. Would highly recommend Oliver and his team.

Sarah · 13 June 2020

Agent replied · 12 June 2024

Thank you Sarah for leaving us a 5* review. We are really happy that you were pleased with the service you received from Oliver and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Steph was amazing with helping us buy our new build property from Acorn, was always available for questions and did everything she could to help us and speed up the process!

Siobhan · 13 June 2020

Agent replied · 12 June 2024

Thank you Siobhan for leaving us a 5* review. We are really happy that you were pleased with the service you received from Stephanie and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Acorn's Google reviews

Questions about Acorn London

How many reviews does Acorn London have?

Acorn's London office has 246 reviews across 1 platform: 246 on Google.

What is Acorn London's rating?

Acorn London is rated 4.8 out of 5 across all 246 reviews, and 4.8 out of 5 on Google from 246 reviews.

Where is Acorn's London office?

Acorn London, 321 Baring Road, London, SE12 0DZ.

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