Acorn London reviews

★★★★★ 5/5

Google

Acorn were professional throughout the process from the kindness of Beth at first viewing to the gentle nudges from Sammie during the latter stages. Would I recommend Acorn? Yes, definitely.

Karen · 22 October 2025

★★★★★ 5/5

Google

Thank you to a great team: Stuart, Beth and Nerea. Always nice and responsive, they sold our flat and it all went smoothly. Would highly recommend them.

Anne · 5 November 2025

★★★★★ 5/5

Google

Had a great experience with Beth from Acorn. She was great at proactively communicating throughout my process, and quick to respond if I had any questions. Would happily recommend working with her!

Camila · 16 September 2025

★★★★★ 5/5

Google

We were both first time buyers and have just completed on the purchase of our flat. We were fortunate to liaise with Beth, who was friendly and straightforward to deal with and we really appreciated the regular, honest and direct communication and felt understood and listened to when we raised questions or had enquiries for her client. Our sale took just under 3 months to close out and if and when we sell our place in the future, we would not hesitate to contact Acorn in the first instance.

Anthony · 17 August 2023

★★★★★ 5/5

Google

We have just completed on our flat and Stuart and the Acorn team were really helpful and easy to communicate with throughout. Our sale was quite tricky and stressful at points due to legal delays outside of our control and so we really appreciated their efficiency, professionalism and support throughout the whole process, especially as it took a lot longer than expected! They may not be the cheapest but it's definitely worth going with Acorn given their level of service and dedication and would definitely recommend them if you are selling in the area.

Kristina · 17 August 2023

★★★★★ 5/5

Google

After a very disapointing start with a large rival agency, Acorn renewed my faith in the industry. BETH and the team showed humanity, honesty, integrity and totaly empathy for our situation and needs. From start to finish we have been kept informed and given detailed and practical feedback on viewings and market stratergy. Beth negotiated a fair price in a difficult market and we felt that she acted in our interest as well as the buyer. Beth has expedited the sales process and been on the ball at every step of the way. The service from Acorn has been above and beyond what we expected and I dont hesitate to recomend them.

Lucy · 18 July 2023

★★★★★ 5/5

Google

It was a pleasure dealing with Beth at Acorn. She was always available through-out the process. And while it was stressful for other reasons, dealing with Beth always negated that stress. Any questions I had, I got the answer within the hour, and it was obvious she had a great relationship with the sellers. I would most certainly recommend her and Acorn. And should I come to sell I would be in touch in a heartbeat. But I do love my new home, so that won't be for a while.

Anita · 18 July 2023

★★★★★ 5/5

Google

I have high respect for Mauricio Sanchez, one of the Acorn estate agent stuff. When I approached the company for letting my flat. He was very professional, explained every details of the situation above all he came to view my flat on Bank holiday because I said to him it was my only day off. This made me to decide to give my flat to your company to get me tenant. Throughout the process, he was excellent , professional and trustworthy. He is a big asset to your company. Thank you Mr Yohannes

Woldesellasie · 18 July 2023

★★★★★ 5/5

Google

We worked with Suzzannah Rattenbury and were so impressed by how proactive she was as soon as Acorn were permitted to start letting again. She was highly efficient, very helpful, and a joy to work with. I would not hesitate to recommend her and her colleagues at Acorn, London Bridge.PositiveResponsiveness, Quality, Professionalism, Value

Mary-Clare · 27 August 2020

★★★★★ 5/5

Google

I was initally reluctant to post a review, not because Acorn were poor, but the opposite. The team at Acorn blew all the competition out of the water. They are a relatively small team, but really know their stuff and run a really professional organisation. We sold our buy to let portfolio with them, on each occasion we achieved a really good to excellent price.The team were contactable, and always returned calls. We were kept up to date on progress at all times. I cannot recommend them highly enough.

Shobhna · 13 June 2023

★★★★★ 5/5

Google

I just wanted to take the time to leave a glowing review for the agents at Acorn. Throughout the process they were always on call, helpful even through this tough market and honest in their expectations. I was with a few agents but quickly found that Acorn were the ones that were actually taking the time to help and I didn't feel like I was just one of a pile of listings like I did with the others. Throughout the sale they were in contact with myself and the buyer at all times and everything went through seamlessly and I felt happy that they found someone who was going to look after and enjoy the place as much as I did. Two thumbs up and plenty of gold stars for Acorn.

Jonny · 13 June 2023

★★★★★ 5/5

Google

Beth and Stuart at Acorn Estate Agents in London Bridge more than exceeded my expectations. I really appreciated their sound advice throughout the process, but most importantly, communication with them was always a pleasure. One of the things I was looking for in an estate agent was a sense of consistency and continuity; I always felt that they both knew exactly what was going on with my sale, and that they were genuinely committed to selling my property. They would always call back as soon as they could, and kept me informed of progress every step of the way. I can highly recommend their services.

Sarah · 13 June 2023

★★★★★ 5/5

Google

I had a really great experience working with Beth (and Stuart) at Acorn. Beth recently helped me sell my flat, but I engaged her to do so following a great experience working with her as a buyer 5 years prior (even though I didn't buy through Acorn, I really appreciated her truly listening to what I wanted and showing me properties fitting that description). Selling with Acorn was a really good experience - I never felt pressure in any regard, always felt listened to, and was kept up to date through the whole process. Highly recommend!

Anna · 13 June 2023

★★★★★ 5/5

Google

I sold my house through Acorn (Bermondsey Street) in May 2020. Their service was superb from start to finish. Very informative and responsive at every stage of the process. Special mention to Beth who helped me greatly with the valuation and the sales process. I would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value

Thomas · 27 August 2020

★★★★★ 5/5

Google

Great service and lovely team who looked after us from start to finish. Very patient and very helpful.

Pippa · 16 December 2025

★★★★★ 5/5

Google

Had a great experience with Acorn. Our estate agent, Emma, was particularly helpful in getting us our apartment.

Sunchit · 16 December 2025

★★★★★ 1/5

Google

Extremely poor management.. they had us and some other poor couple wait for 20 minutes outside of the property and they never showed up, not even picking up the phone. They then just replied to our email saying they forgot to inform us the viewing wasn’t happening because they couldn’t access the property..Completely unprofessional..be careful ..

Iason · 23 September 2024

★★★★★ 5/5

Google

Acorn has been super helpful and professional with their service. They are proactive, punctual and reliable. Mauricio is such a pleasure to work with and delivers his work well.

Kulley · 18 July 2023

★★★★★ 5/5

Google

Beth was wonderful to work with throughout the sale of my property. She communicated well and kept me updated at every stage of the process.

Rosalind · 30 March 2025

★★★★★ 1/5

Google

I’ve rented through this agency in the past, and while that experience wasn’t perfect, I decided to give them another shot when I began looking for a new property. Unfortunately, I’ve had nothing but disappointment this time around. …

Sailor · 16 April 2025

★★★★★ 5/5

Google

Beth and team were immensely helpful through our recent home buying process. Right from the start when showing us around the property, to answering our many questions, all the way through to completion; they were always happy to help where possible.PositiveResponsiveness, Quality, Professionalism

Thomas · 27 August 2021

★★★★★ 5/5

Google

We had a really positive experience with Acorn Lettings, and Beth Roberts in particular, who listed and sold our property. Despite it being a tough market at the time of our listing and sale, Beth and Acorn were supportive and positive, despite the up-and-down interest in our property. The frequent contact and personal touches were much appreciated, and Acorn went above and beyond in assisting us at every stage. We would really recommend them!

Charles · 13 June 2023

★★★★★ 5/5

Google

My girlfriend and I moved into a rental property let by Acorn, and we dealt with Shirin through the process. Shirin made everything really easy, she had all the information we asked for right from the first viewing, and we always felt like she wanted the best for us and would help us get it, as she did when we had a minor concern with one clause in the final tenancy agreement. We'd strongly recommend dealing with her and the rest of the branch on Bermondsey Street.

Jake · 28 August 2019

★★★★★ 5/5

Google

We had a great experience with Acorn London Bridge Estate Agents. We dealt with Beth Roberts, she was very helpful, starting from making the offer, all the way up to completion. Our requirements were clearly understood, she knows the area very well. I have been given advice on mortgage (Alex) and conveyance too. Beth gave updates regularly and enabled us to have smooth transaction. All the staff are very helpful and friendly. Quick turn around to any questions. Highly recommend. Many thanks to Acorn London Bridge for securing my new home :)

Vijay · 14 June 2019