Trusted Agent profile · London

Acorn London reviews

4.8

★★★★★ Excellent

288 reviews across 1 platform

116-118 Bermondsey Street, London, SE1 3TX

Acorn's office in London, at 116-118 Bermondsey Street, is rated 4.8 out of 5 across 288 reviews on 1 platform, including 288 Google reviews rated 4.8.

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4.8 / 5

288

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I recently rented out my apartment with help from Davide and Mauricio at Acorn London Bridge. From the outset they were transparent, organised and engaged. They both spent the time to understand my aims and expectations. They quickly found the right tenants for me at the right rental level. It was a pleasure working with them and the wider Acorn team and I would recommend them without hesitation.

Holly · 13 June 2023

Agent replied · 12 June 2024

Thank you Holly for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Davide and Mauricio. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Me and my friends had such a good experience with Acorn, and this was down to their lovely employee Mauricio. He was so patient and communicative with us, and tried his best to find us a great place to live - which he did! We are so happy and recommend going through Acorn if you are looking for a property at the moment.

Alana · 16 April 2025

5/5

Google

I had a great experience with Acorn, especially Beth. She was lovely, kind and helpful throughout the entire process, and was very quick to answer any questions or concerns I had.

Aylin · 5 August 2024

5/5

Google

I recently sold my flat with Acorn and I would not hesitate in recommending them. Beth and Stuart have always been a pleasure to work with, not only did they provide an exceptional service, they were supportive and persistent in dealing with some tricky issues we encountered.

Veronica · 27 July 2024

Agent replied · 23 October 2024

Dear Veronica Eijo Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

Suzzannah is one of the best agent . she has never let us down. excellent service. we have been very happy since we started with them .I recommend Suzzannah any time. all the staff are very Helpful.

Janak · 30 December 2019

Agent replied · 12 June 2024

Thank you Janak for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received initially from Mauricio and Davide and then from Heidi and Cailey in our PM team. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

The transaction went very well and fast Thank you Beth.

Calvin · 16 April 2025

5/5

Google

I used Acorn London Bridge twice, not by choice, just by chance, and I was very happy about it. First time with Stuart, second time with Beth. It has always been a pleasure to talk to them. In this last time Beth kept us updated with all that was happening, and did her best to accommodate our personal deadline. If I had to choose, I would choose to use Acorn services again.

Oscar · 28 August 2017

5/5

Google

Acorn supported me with the rental of my property for 15 years; when it came to selling I couldn’t have been more happy with the support and advice from Stuart and Beth, it was a tricky time to sell and their good judgement and professionalism saw it through to completion successfully, it was a pleasure to work with them.

Sally · 18 July 2023

Agent replied · 12 June 2024

Thank you Sally for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Stuart and Beth. If we can help further please do let us know. Thanks. Customer Services

5/5

Google

Poppy and the team at Acorn were fantastic every step of the way and their help in getting my purchase over the line was invaluable and very much appreciated. Thanks Poppy

Thomas · 27 August 2020

Agent replied · 26 August 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Poppy and the team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Stuart and Samantha are stars. They made a difficult process much smoother. Thanks guys.

Jack · 16 July 2025

Agent replied · 16 April 2026

Dear Jack Brophy We greatly appreciate your 5-star review and the time you took to share your experience with Samantha and Stuart. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

4/5

Google

They sold a property for us and where very professional about the process. They kept us in constant communication. However, the first buyer delayed and despite being assured by the agent they were serious and would progress soon they dropped out very late in the day (hence why not 5 stars) A new buyer was sourced very quickly that was successful. I would recommend using these agents.PositiveProfessionalism

Judi · 27 August 2022

Agent replied · 26 August 2024

Thank you Judi for taking the time to provide us with a review of your experience. I am please to hear that you were generally happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Stuart, thank you so much for all of your help, we are so grateful for all of the hard work you've done to sell our flat in a timely manner. We are endlessly grateful and couldn't be happier with the way everything worked out.

Shehu · 13 May 2024

Agent replied · 26 August 2024

Shehu, thank you for taking the time to share your positive experience with us! We are thrilled to hear that you are satisfied with the service provided by our team. Your feedback is truly appreciated, and we look forward to assisting you again in the future.

5/5

Google

From day one on, thanks to Acorn's real estate agent Mauricio Sanchez, it's been an exceptionally smooth and reliable process, from swiftly finding the right property, viewing it, and communicating between the landlord and me until completing all formalities to rent the property. It's been an enjoyable experience leading to perfect results. Thank you, Mr Sanchez.

Murat · 18 July 2023

Agent replied · 12 June 2024

Thank you Murat for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let us know. Thanks. Customer Services

5/5

Google

We were in a hurry for flat hunting. Then we came across with Acorn Estate Agents. The staffs were very helpful in every way and replied to our emails back right away. The staff were keen on keeping us updated with everything. We were able to eventually find a flat and settled in. Definitely recommend!

Andy · 13 June 2023

Agent replied · 12 June 2024

Thank you Andy for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Beth and Stuart at Acorn are great! They helped my close on my first flat and I couldn’t be happier and highly recommend them. As a first time buyer there’s a lot to deal with, so working with someone that actually put the extra effort was really helpful. They were professional, accommodating and knowledgeable.

Ana · 13 June 2023

Agent replied · 12 June 2024

Thank you Ana for your kind words, we really appreciate you taking the time to post a review. Best wishes Karen Hedges- Acorn Customer Services

5/5

Google

Really impressed. Mauricio helped us find a place to rent. He did not pressure us and felt like he was answering our questions genuinely which is a nice change in the London rental market. Really happy with the new place too!

Chris · 13 April 2024

Agent replied · 12 June 2024

Hi Chris, thank you for sharing your positive experience with Mauricio! We're thrilled to hear that he was able to assist you in finding a rental place without any pressure. It's great to know that you're happy with your new place. Let us know if you need any further assistance.

5/5

Google

Stuart and the sales team at Acorn London Bridge provided a good service. They were always courteous and dealt with things promptly. It was overall a good experience working with them, unlike other agents I have dealt with in the past.

George · 13 April 2024

Agent replied · 12 June 2024

Hi George, thank you for sharing your positive experience with us! We're thrilled to hear that Stuart and our sales team at Acorn London Bridge provided you with excellent service. Customer satisfaction is our top priority, and we're glad we could exceed your expectations.

5/5

Google

Absolutely brilliant service! Shirin is extremely efficient at her job, and was pleasant and considerate throughout the whole process. Not only did she assist us in finding a great property, but has been helpful after moving in as well. House hunting can be a painful process in London, but Acorn made it look like a walk in the park. Would strongly recommend.

P · 28 August 2018

5/5

Google

Had the most excellent experience with Acorn. In particular our main contact Mauricio Sanchez who had provided a friendly amd very contactable service. Would highly recommend to both tenants and landlords

Taylor · 23 September 2024

Agent replied · 28 December 2024

Dear Taylor Hall Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Beth made the process extremely easy and was always quick to respond to emails and messages. Would recommendPositiveResponsiveness, Quality, Professionalism

James · 27 August 2021

Agent replied · 26 August 2024

Thank you James for leaving us a 5* review. We are really happy that you were pleased with the service you received from Beth and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I had such a good experience buying my flat through Acorn London Bridge. Very friendly, helpful and proactive staff. They also recommend terrific solicitors and mortgage advisors. Thanks Acorn

Will · 2 October 2024

Agent replied · 23 October 2024

Dear Will Rossi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We recently bought an amazing loft flat in a converted warehouse on Long Lane, off Bermondsey Street. We dealt with Stuart Challis from Acorn Ltd Estate Agents and he was absolutely amazing - charming, professional, organised and helpful. If you are looking to buy or sell a property in the SE1 vicinity, you should definitely give him a call.

Tanya · 28 August 2018

5/5

Google

I used this company for renting out a property. Very efficient. Very professional. Mauricio, Deven and Mia...all very good. I would recommend.

Oscar · 21 December 2024

Agent replied · 28 December 2024

Thank you, Oscar! We're thrilled to hear about your positive experience with our team. Mauricio, Deven, and Mia truly appreciate your kind words and recommendation. It’s great to know we met your expectations for efficiency and professionalism.

5/5

Google

Fay and Morizio did great service and was helpful with me all the time till I moved home and I will thank them a lot and thanks to acorn group all my best

Djoud · 15 June 2024

Agent replied · 11 January 2025

Hello Sami, thank you for taking the time to share your positive experience with Fay and Morizio. We're thrilled to hear that they provided great service and were helpful throughout your time with us. We appreciate your kind words and thank you for choosing Acorn Group. Best regards.

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