Acorn reviews

★★★★★ 5/5

Google

Our recent experience with Acorn Estate Agents was a lovely and positive experience. The agent who we dealt with was Suzzannah and she was extremely helpful and friendly from our initial viewing to the signing of the lease. We're thankful we had Suzzannah, as she made the entire process easy to manage and was attentive to our requests. Also, we’re thankful to have Amy with helping us settle in and promptly organising arrangements to our rental flat. I highly recommend using Acorn as I found the agents I dealt with to be highly professional and friendly. The best real estate agency I've dealt with so far in London.PositiveResponsiveness, Quality, Professionalism

Daniel · 27 August 2021

★★★★★ 5/5

Google

I recently sold a flat and given stamp duty deadlines, Covid restrictions and very busy solicitors, not to mention a buyer who was due to give birth any day, getting the work done on time was, at times, pretty fraught. Beth was always very professional and "got things done" but at the same time was courteous and very friendly. Dealing efficiently with all concerned parties she somehow she managed to keep frustrated buyers and myself feeling confident that completion would take place eventually! I have used Acorn London Bridge for several years for letting and have always found the whole team helpful and efficient and I have no hesitation in recommending them.PositiveResponsiveness, Quality, Professionalism, Value

Elizabeth · 27 August 2021

★★★★★ 5/5

Google

Mauricio is an outstanding property consultant. From the beginning, he demonstrated an in-depth understanding of the market and worked diligently to understand my needs. His professionalism, attention to detail, and proactive communication made the entire process seamless. I found the perfect place thanks to Mauricio's expertise. I wholeheartedly recommend him to anyone seeking a smooth and personalized property search experience.

Henry · 16 September 2023

★★★★★ 5/5

Google

We have worked with Acorn London Bridge for 15 years, buying, selling and renting. The duo of Beth and Stuart works like a well oiled machine. They are both charming and well organised. I feel sad that we are no longer in their area as they have been a huge help over the years.

Jackie · 11 November 2025

★★★★★ 5/5

Google

Very smooth transition of moving. Mauricio is amazing took care of everything, clear communication, every matter was discussed before hand , very accommodating and responsible team. My moving in date was extended to 3 days but Mauricio took care of it and got me sorted, absolutely recommend them if you are looking to get a roof in fast paced city like london.

Maryam · 13 June 2023

★★★★★ 5/5

Google

Purchased a house during the height of COVID-19’s first wave through this agency with the help of Beth and Poppy. Highly recommend them for freeholds as this agent seems to have a reputation for them in the area. We’ve been searching Bermondsey for a freehold for 4 years. Beth has patiently, diligently shared and showed the suitable properties throughout that period. Poppy took care of us when our new house came up. They’re both brilliant. Beth is professional, easy to deal with, friendly and great at managing all parties in the transaction to ensure smooth and successful completion.

Jen · 27 August 2020

★★★★★ 5/5

Google

Poppy on behalf of Acorn London Bridge office provided amazing property agency service from start to finish. With plenty of viewings at the start, Poppy was always on time but also careful to show me only those properties which matched my requirements. In the offering and negotiation period and during the mid and final parts of the process, critically leading to exchange and completion, Poppy continued to be very helpful with regular communication, sharing information as well as chasing solicitors and any other relevant parties whenever appropriate. Her hard work, care and attention directly lead to my flat purchase being complete within 6 weeks and the whole transaction being pretty much seamless. I have absolutely no hesitation in recommending Poppy at Acorn - a welcome breath of fresh air at a time which could otherwise have been very stressful, thanks again Poppy!

Natalie · 27 August 2020

★★★★★ 5/5

Google

Absolutely thrilled with our experience with Beth! Her kindness and support made the whole home-buying process genuinely enjoyable. We especially appreciated her transparency, consistently clear and prompt communication, ensuring we felt confident every step of the way. Beth is not just an agent, but a true ally in finding the perfect home. Highly recommend!

Chris · 15 November 2023

★★★★★ 5/5

Google

Beth and the team at Acorn were great in helping to guide the way for us in the purchase of our first flat. It was a long and hectic process but it was nice to know that Beth and Stuart were there to help when we needed them, even if it was just to call to get reassurance. We look forward to working with them again in the future.PositiveResponsiveness, Professionalism

Christopher · 13 June 2022

★★★★★ 5/5

Google

As I first time buyer I was lucky to have Stuart as the sales agent for the property. For various reasons the sale took quite a while but Stuart was friendly and responsive from start to finish. He helped clear bumps along the way and solved problems that seemed to stump both sets of solicitors. I’d recommend Stuart and his team for all the support they gave us.

Henry · 27 August 2022

★★★★★ 5/5

Google

Stuart from Acorn was the estate agent angel we’d been looking for. We experienced a few issues throughout the process and Stuart was incredibly helpful in advising and guiding us through this new experience. There are many estate agents out there who you know are focussed on the commission, so finding one who was able to truly listen and help was invaluable. We’d highly recommend working with the Acorn team. Thank you again!PositiveResponsiveness, Quality, Professionalism

Rebekah · 27 August 2021

★★★★★ 5/5

Google

I’ve been using Acorn estate agents in Bermondsey street for while to let my property through them and I cannot recommend them enough, as their service is second to none and Mauricio and Emma are at the forefront and deserve to be commended for going above and beyond in every instance.

Mikeel · 9 November 2025

★★★★★ 5/5

Google

We recently bought our first home with the help of Beth from Acorn, who was an absolute delight to work with. Beth was warm, professional, extremely efficient, and hustled at all the right times to enable our tight timeline to be met with minimum fuss (and she made it look easy - though I'm sure it was anything but!). Thanks again to Beth for the wonderful service, and we wouldn't hesitate to recommend Beth and Acorn to anyone looking for a real estate agent.

Michelle · 13 June 2020

★★★★★ 5/5

Google

Absolutely loved the service from Acorn. After a not so positive experience with other agencies, from start to finish Mauricio was there for any questions, flexible in availability and time. Very professional and friendly at the same time. The process was smooth and a shoutout to Davide for his support as well.

Kristy · 15 December 2023

★★★★★ 5/5

Google

I have rented out my property using Acorn for around 3 years now and the service is fantastic. They're always quick to help whenever anything comes up, they are very knowledgeable and also very fair to both the landlord and the tenants. A special mention to Tanya and Mauricio who have been excellent throughout.

Alexandra · 16 April 2025

★★★★★ 5/5

Google

I have had a brilliant experience from start to finish with the acorn group. I would like to particularly thank Mauricio who had been very accommodating at every stage, and has truly gone above and beyond to deliver an excellence service and create a wonderful customer experience. Thanks again for all your time and effort.

Jodie · 27 March 2025

★★★★★ 1/5

Google

For some reason Acorn feels like it's acceptable to dump some 10 fliers into one door despite noone interested in their services living at this address. Please stop dosing out abnoxious amounts of unsolicited mail.

Connor · 16 March 2026

★★★★★ 5/5

Google

I viewed a property and owned it in less than 3 months! Stuart was a consummate professional. Always available and happy to help. Any queries I had were answered straight away and worries resolved as soon as I raised them. Pleasure working with this team. I would choose them for future purchases or sales

Alex · 16 September 2023

★★★★★ 5/5

Google

Acorn made moving home as smooth as possible. Special thank you to Mauricio for all the help and going out of his way on multiple occasions. Also love how by going through Acorn we were automatically connected with Just Move In team for a home set up service free of charge. This was incredibly helpful! So happy we are now all settled in our new home.

MEG · 27 August 2022

★★★★★ 5/5

Google

We had a great experience with the team at Acorn London Bridge during the sale of our property, which turned out to be quite a complicated process. The team was professional, proactive and dedicated throughout. Samantha and Beth in particular were a pleasure to work with. We highly recommend their services.

Amanda · 22 October 2025

★★★★★ 5/5

Google

I have been dealing with Acorn for around a year i can not say i have had the best experience and if i knew it was going to be anything how it is i would not of used them but since Izabela Wrobel started dealing with me and my apartment my thoughts of acorn have dramatically changed. Izabela Wrobel sticks to her word and does her job very well but still treats people like they are humans. Izabela has been a massive help. I honestly believe if Acorn worked in the way Izabela does that would not have many problems and have tenants that love living where they do.

Jade · 28 August 2019

★★★★★ 5/5

Google

Mauricio has been nothing but lovely and helpful throughout the whole renting process! Even when things took unexpected turns he was always incredibly helpful and made us feel very understood, always there to make our lives easier and go the extra mile when needed. So grateful for everything he's done for us!

Sara · 16 October 2023

★★★★★ 5/5

Google

We worked with Beth to sell our flat and she was fantastic - she gave pragmatic and helpful advice throughout the process, found us a great buyer and worked tirelessly to get us through to completion. She was a pleasure to deal with and we wouldn't hesitate to work with her in the future

Elizabeth · 17 August 2023

★★★★★ 5/5

Google

Beth was wonderful throughout the entire process, which is stressful enough already as is. Friendly, knowledgeable and highly responsive! Would not have found our home without her, and the recommendations provided for services such as a mortgage broker were also very useful.

S · 13 April 2024