Trusted Agent profile

Acorn London reviews

4.8

★★★★★ Excellent

192 reviews across 1 platform

29 Westow Street, London, SE19 3RW

Acorn's London office at 29 Westow Street is rated 4.8 out of 5 across 192 reviews on 1 platform, including 192 Google reviews rated 4.8. Checked 9 October 2026.

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4.8 / 5

192

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

A big thank to Yousef and his team at Acorn Crystal Palace. I have finally exchanged on the sale of my house today, the whole experience was at times stressful but Yousef was patient and understanding. Thanks again Yousef.PositiveProfessionalism

Jacquie · 28 August 2021

Agent replied · 27 August 2024

Thank you Jacquie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Yousef and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I rented and then sold my 1 bedroom apartment through Acorn at Crystal Palace. Throughout each process they proved to be extremely diligent, polite and proactive at all times. My apartment was sold within two weeks of being put on the market. All this was done while I worked abroad, and Laura Brooke who is the Team Leader provided more help, advice, support and guidance than my own solicitor. Laura is outstanding, and were it not for her I would have lost my mind with the games being played by the solicitors. I cannot fault the team in anyway and I certainly feel their fee was worth every penny. I unreservedly recommend and endorse the team at Crystal Palace, and would use them again in a heartbeat.

Alexander · 29 August 2018

5/5

Google

I can’t praise Acorn - specifically Blake and Luke - highly enough. I planned to buy in Crystal Palace and Luke managed my purchase and was proactive and very efficient throughout. The sale fell through because of the lender at the last minute. At this point I decided to rent instead - I was handed over to Blake and had secured a fantastic flat less than week later. Professional and made a highly stressful period less so. Thank you.

Georgina · 28 August 2022

Agent replied · 27 August 2024

Thank you Georgina for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Blake and Luke. I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Future tenant: My lettings manager, Blake, has been great, kept me in the loop with the whole process and answered all my questions promptly and professionally. Looking forward to renting with Acorn. Lisa, has also been excellent all throughout my move-in process. I've been keep kept up to date with everything that has been needed, with every step of the process conveyed clearly. I sometimes think Lisa has a crystal ball with how quickly my emails get replied to!

Jacobie · 28 August 2022

Agent replied · 27 August 2024

Thank you Jacobie for leaving us a 5* review. We are really happy that you were pleased with the service you received from Blake and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I couldn't recommend them more! Aidan dealt with the letting of my apartment. He was extremely proactive (yet not pushy!) and had my property rented out before details were even published on the website! Everything was explained very clearly and the service was excellent which was a huge comfort being a first time landlord. Acorn are fully managing the rental of my flat and I feel confident I can put my faith in them to do a great job.

Ann · 29 August 2018

5/5

Google

Acorn in Crystal Palace are a team of Estate Agents who go beyond expectations and industry standards. I had an excellent experience with them in buying my first flat in Crystal Palace, and five years later they helped me market this very property as I became a landlady, they are also my chosen team for managing my flat that is now let. Having been a client of theirs in both sales and lettings, I can testify for the excellence in their performance with special mention to Aidan Sealy who goes above and beyond to offer this clients an impeccable service.

Bianca · 29 August 2017

5/5

Google

Very friendly and efficient service from Victoria at Acorn Crystal palace. She took amazing pictures of the property and worked hard to get the property live online promptly. She was very fast to get potential tenants lined up for viewings. Pain free experience, all down to Victoria's work.

Orla · 23 September 2024

Agent replied · 23 October 2024

Dear Orla Mckee Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I couldn't recommend them more! Aidan dealt with the letting of my apartment. He was extremely proactive (yet not pushy!) and had my property rented out before details were even published on the website! Everything was explained very clearly and the service was excellent which was a huge comfort being a first time landlord. Acorn are fully managing the rental of my flat and I feel confident I can put my faith in them to do a great job.

A · 24 November 2017

5/5

Google

Received a great service from all at Acorn. Everyone was very helpful, polite and the service was seamless and fast. Thanks to Shaheen, Blake and the whole team.

Malika · 28 August 2022

Agent replied · 27 August 2024

Thank you Malika for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our Shaheen, Blake and the Crystal Palace Team. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Blake was fab and couldn’t have been more helpful, his service was fast, honest and friendly. Our offer to the landlord was accepted within hours of viewing the property and Blake was incredibly accommodating of our needs and circumstance.

Laura-Jayne · 28 August 2020

Agent replied · 27 August 2024

Thank you Laura-Jayne for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Blake. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Fantastic experience. I just rent a flat with the Acorn Crystal Palace. Blake was amazing and very very helpful throughout this process. Thank you Blake.PositiveProfessionalism

Mirea · 28 August 2022

Agent replied · 27 August 2024

Thank you mirea for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Blake and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I had an valuation from Yousef, which he provided excellent advice and several strategies to get my property sold within a certain time period. This then followed from with Laura's outstanding service in organising the photos and getting my property onto the market, as I have never done this before. The guys got it under offer within the time period Yousef suggested and had achieved completion within the time agreed at the start of the offer process. I can't thank everyone enough within Acorn at Crystal Palace for their service, and for everything they have done as I now live in my dream home, thank you again. I would highly recommend using this agency.

Leah · 28 August 2021

Agent replied · 27 August 2024

Thank you leah for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Yousef and Laura. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

After a couple of failed attempts to sell my property in the past, I instructed Yousef and Jack at Acorn Crystal Palace back in July, and have been massively impressed with their service since that point. Not only did they get my an offer within a couple of weeks, which I ultimately accepted, but the support and contact since then from both of them has been first class. The sale completed today, without a hitch, and I honestly believe that it wouldn't have been so easy or stressless with another agent. If you have a property to sell in South London, I would highly recommend giving them an opportunity to help!PositiveResponsiveness, Quality, Professionalism, Value

Greg · 28 August 2021

Agent replied · 27 August 2024

Thank you Greg for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Yousef and Jack. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Godefroy did a great job selling our flat, keeping us informed throughout the process. I would recommend Acorn.

Gordon · 16 July 2025

Agent replied · 16 April 2026

Dear Gordon Campbell, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Godefroy. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming … More

5/5

Google

Thanks Oliver, Andrew and the team at Acorn. Great service from start to finish selling my property and after the offer had been accepted. I appreciate all of the advice and guidance. I was delighted with my home selling within 7 weeks, far better than I had braced myself for. The abundant feedback following each viewing was very reassuring. I have no hesitation recommending Acorn and their services. Thanks again team!

Gail · 29 August 2018

5/5

Google

Recently purchased a flat, as a first time buyer, and couldn't be happier with Acorn's service. A special thanks to Sophie who really took the time to guide me through the whole process!

Vicky · 28 August 2020

Agent replied · 27 August 2024

Thank you Vicky for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Sophie met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

It’s been great working with Godefroy, he was very attentive & kept us updated regularly. Thanks!!!

Liam · 16 July 2025

Agent replied · 16 April 2026

Dear Liam Bulmer We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

I would highly recommend Acorn who recently sold my flat. Yousef was charming and professional, as were other staff members at the Crystal Palace branch. Thank you for providing a great service.

Barbara · 28 August 2020

Agent replied · 27 August 2024

Thank you Barbara for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Yousef and the team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I sold a property through Acorn and the whole process was amazing from start to finish. From Yousef kindly doing the initial valuation, to Laura Brooke, helping with the marketing next steps. Nothing was too much to ask and all my questions and concerns were answered quickly and efficiently by Laura and Yousef with a smile. If you are thinking of selling a property, all is in safe hands with Acorn Crystal Palace! I couldn't recommend them enough! Thank you team :)

Emil · 28 August 2020

Agent replied · 27 August 2024

Thank you Emil for leaving us a 5* review. We are really happy that you were pleased with the service you received from Yousef and his team and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Godefroy from Acorn's Crystal Palace office was great to deal with and we wouldn't hesitate in recommending him/Acorn to others.

Dana · 16 May 2025

Agent replied · 16 April 2026

Dear Dana Mansfield, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this … More

5/5

Google

Great experience working with Godefroy from Acorn. Super supportive throughout our buying process!

Lottie · 30 July 2025

Agent replied · 27 December 2025

Dear Lottie Sturley We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Jack Wilsher at Crystal Palace was absolutely fantastic. He assisted us to complete on our home in just 4 weeks from offering. Absolutely thrilled with the service. Would highly recommend.

Tom · 28 August 2020

Agent replied · 27 August 2024

Thank you Tom for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Blake was very helpful and friendly.

Severin · 29 August 2023

Agent replied · 28 August 2024

We appreciate the review, Severin. Thanks for taking the time.

5/5

Google

Jack was so helpful and communicative which made a very stressful situation far easier to manage. Got everything sorted as well. Would recommend.

Emma · 28 August 2021

Agent replied · 27 August 2024

Thank you Emma for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Acorn's Google reviews

Questions about Acorn London

How many reviews does Acorn London have?

Acorn's London office has 192 reviews across 1 platform: 192 on Google.

What is Acorn London's rating?

Acorn London is rated 4.8 out of 5 across all 192 reviews, and 4.8 out of 5 on Google from 192 reviews.

Where is Acorn's London office?

Acorn London, 29 Westow Street, London, SE19 3RW.

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