Acorn reviews

★★★★★ 5/5

Google

I sold my flat through Acorn in Crystal Palace late last year and they were brilliant. Yousef, Jack and Laura are a great team and I couldn't recommend them more. They were very efficient and made each step happen quickly. As well as this, they were so professional, polite and pleasant to work with throughout. Thanks in particular to Jack Wilsher for all his hard work on our sale.PositiveResponsiveness, Professionalism, Value

Rose · 28 August 2021

★★★★★ 5/5

Google

Aaron was incredibly responsive and helpful. A positive attitude and a lovely guy.PositiveResponsiveness, Professionalism

Mabli · 28 August 2022

★★★★★ 5/5

Google

Can’t fault the service we received from Acorn Crystal Palace for our recent purchase. We’re especially grateful to Luke, who went above and beyond to make sure we were happy and informed every step of the way, something we really appreciate as first time buyers. He was friendly, knowledgeable and very responsive. Thank you again Luke & Acorn Crystal Palace!

Sarah · 28 August 2022

★★★★★ 1/5

Google

I had an incredibly disappointing experience with this property agency in Croydon. I expressed my interest in a property and was promptly called by one of their agents to schedule a viewing. I agreed to the viewing time and was assured that everything was set. I made sure to be punctual and arrived at the property at the designated time, only to find that nobody from the agency showed up. I was left standing there, wasting my time and feeling completely ignored. Frustrated and annoyed, I called the agency to inquire about the situation. The person on the other end of the line promised to contact the agent to check what went wrong. I was hoping that the situation would be resolved and I waited for a callback or some sort of update. However, no one bothered to get back to me. I made another attempt to contact the agency, but this time, the office was closed, leaving me with no option but to leave. The complete lack of professionalism and basic courtesy from this property agency is astounding. I cannot believe they would waste my time like this, showing a complete disregard for their clients. Not only did they fail to show up for the scheduled viewing, but their subsequent lack of communication and unresponsiveness added to my frustration. If this is the kind of service they offer to potential customers, I shudder to think about how they would handle matters once a lease is signed. Needless to say, I will be looking elsewhere for a property and would strongly advise others to steer clear of this agency. They have shown a total lack of respect for their clients' time and demonstrated a severe lack of professionalism. My experience with them has been nothing short of disappointing and infuriating.

Alessio · 28 August 2023

★★★★★ 5/5

Google

Acorn are just excellent. We dealt with Vanessa and Alex in the Crystal Palace office on both a sale and purchase and their services were exemplary. This was mainly down to their attitude; they're friendly, warm, understanding and incredibly efficient. What could have been an immensely stressful time was an entirely manageable situation. Zero complaints. Nothing but praise.

Tom · 29 August 2017

★★★★★ 5/5

Google

They were efficient, informative, and they went the extra mile to accommodate desired viewing times. Yousef Elouadari was particularly helpful.

Matthew · 28 August 2020

★★★★★ 5/5

Google

We recently rented a flat through Acorn, Crystal Palace. From the start we experienced a professional service with quick viewings, clear communication and ease of service. What could have been a stressful time was smooth and efficient with support from friendly staff, forms could be completed on line and emails were responded to without delay. I would recommend the team without hesitation.PositiveProfessionalism

Michelle · 28 August 2021

★★★★★ 5/5

Google

I recently sold a property with Acorn Crystal Palace. They were professional and efficient from the start. Viewings were swift and I had a buyer within a week. The office inparticular Laura worked really hard. There was regular communication and she pushed both solicitors so that the sale would be completed as quickly as possible!

Phil · 29 August 2018

★★★★★ 5/5

Google

Having dealt with Jack and also Ricki for a purchase I can't fault them at all. Really pro active guys with excellent service and good banter. Went in simply to register and check out another property by was qualified and recommended the house we've eventually agreed a price on. Extremely happy!

Adam · 29 August 2017

★★★★★ 5/5

Google

I recently rented through Acorn. Their communication and customer service was excellent. I had a few issues on my move-in day but Emily worked very hard to sort everything out and everything went smoothly in the end.

Hamish · 28 August 2023

★★★★★ 5/5

Google

We had a great experience purchasing a property with Acorn Crystal Palace. Andrew Ordona and his team were friendly, professional and communicative throughout the process. Andrew had a good understanding of our requirements and went out of his way to find us a place we were happy with.

Samuel · 29 August 2018

★★★★★ 5/5

Google

Acorn dealt with the sale of my property professionally, efficiently and with a humble nature. They are trustworthy and easy to communicate and get in touch with. The team were also thankfully dealing with my purchase; I had the same experience and would highly recommend to others.

Neesha · 28 August 2022

★★★★★ 5/5

Google

Had a blast finding a flat with Victoria in less than a week. Highly recommended

Aryan · 9 October 2024

★★★★★ 5/5

Google

I have recently had pleasure of working with Aidan Sealy and the team at Acorn. The service has been excellent and knowledge of the local area makes them the stand out team for Crystal Palace. They are both friendly and exceptionally hardworking with an amazing response time.

Steve · 12 January 2018

★★★★★ 5/5

Google

I have recently had pleasure of working with Aidan Sealy and the team at Acorn. The service has been excellent and knowledge of the local area makes them the stand out team for Crystal Palace. They are both friendly and exceptionally hardworking with an amazing response time.

Steve · 29 August 2017

★★★★★ 5/5

Google

Yousef at Acorn was great to work with when buying our first place! He was always contactable and very proactive. We had tight timelines to achieve and he did everything he could, often acting as an intermediary between us and the vendor, to get this over the line! We can't thank or recommend working with Yousef at Acorn CP enough!

Andy · 29 August 2019

★★★★★ 5/5

Google

Shaheen has truly been the driving force in the sale of our house and we couldn't have asked for better help. Every member of the Acorn team have been quick to respond to queries and questions and really helped us with the sale. Highly recommend.PositiveProfessionalism

Laila · 28 August 2022

★★★★★ 5/5

Google

Great service from Acorn (specifically Godefroy!) who took care of my flat sale. Smooth process from start to finish, well organised viewings, good communication and ultimately a successful sale. Would recommend for sales in the Crystal Palace area. Thanks!

Camilla · 15 December 2024

★★★★★ 4/5

Google

I lost a buyer after a few months and Acorn were back on the case and found me a new buyer within 10 days to keep my purchase on track. Would recommend.

Zoe · 28 August 2023

★★★★★ 5/5

Google

I would highly recommend Acorn to anyone selling ;or buying) in SE London / Crystal Palace. From the first valuation meeting they were highly professional and extremely impressive - they worked very hard for the sake and were able to achieve the price they said they would.PositiveResponsiveness, Quality, Professionalism, Value

Ben · 28 August 2021

★★★★★ 5/5

Google

I would definitely recommend seeing Acorn if you are searching for properties in the area. Very friendly and professional services.

Lance · 29 April 2024

★★★★★ 5/5

Google

Great operation - Blake helped us with all our questions and was very responsive throughout the process. He took our calls on his day off and liaised on our behalf with the landlord prior to moving. Highly recommend, great team and took all the stress out of moving. Thankyou!

Alexis · 28 August 2021

★★★★★ 5/5

Google

We had a really positive experience with Shaheen. She kept us well informed throughout the process and did everything she could to progess our property purchase. I highly recommend her and would not hesitate to use her services in the future.

Faith · 28 August 2022

★★★★★ 5/5

Google

I have recently just let a flat with the acorn Crystal Palace team and they were brilliant from start to finish the whole team is responsive, friendly from Blake the lettings manager from the branch manager yousef and the sales negotiator jack I cannot recommended they’re services enough.

Brian · 28 August 2021