Trusted Agent profile · London

Acorn London reviews

4.8

★★★★★ Excellent

192 reviews across 1 platform

29 Westow Street, London, SE19 3RW

Acorn's office in London, at 29 Westow Street, is rated 4.8 out of 5 across 192 reviews on 1 platform, including 192 Google reviews rated 4.8.

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4.8 / 5

192

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

4/5

Google

Despite the ongoing problems with Covid-19 and potential difficulties this brings with buying a property, we felt supported throughout the process by Acorn and particularly by Jack Wilshere who has guided us. We would recommend Acorn to any other buyer of a first time propertyPositiveResponsiveness, Professionalism

Jonathon · 28 August 2021

Agent replied · 27 August 2024

Thank you Jonathon for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack and the Team. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Fantastic experience with the whole team of Acron. Specially Oliver spragg and Andrew being so polite and helpful throughout my property purchase from start to end. Will definitely recommend them to family and friends. Thank you so much Khalid

Khalid · 29 August 2018

5/5

Google

Nathan was such a great agent, he introduced us to what it's now our new home, and he knew what we were looking for since the beginning. Professional at all times, and always helpful. Thanks.

Juan · 29 August 2019

5/5

Google

Acorn sold us a place in Norwood Junction, and we were delighted with them. They were always responsive with any enquiries we had, and helped get the sell done. I would happily use them if we were to sell in the futurePositiveResponsiveness, Professionalism

Chris · 28 August 2021

Agent replied · 27 August 2024

Thank you Chris for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Acorn Crystal Palace have been really helpful with the sale of my property. Friendly, responsive and pleased to help, a big thank you to Ricky, Jack and Laura in particular. I would recommend them to others.

Annabelle · 29 August 2017

5/5

Google

From when I called acorn Emily answered she has been very helpful from the start, very friendly and quick with her responses. She made the whole moving process very smooth and stress free .

Sophia · 28 August 2022

Agent replied · 27 August 2024

Thank you Sophia for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Emily and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Thank you for your support and your patience victoria

Muniira · 14 June 2024

Agent replied · 10 January 2025

Thank you so much for leaving us a brilliant 5 Star review- We appreciate it! Customer Services

5/5

Google

Very impressed by Nellie's can do attitude and proactive approach. She got my sale over the line and I'd definitely recommend her.

Sharon · 28 August 2023

Agent replied · 27 August 2024

Hi Sharon, we’re so happy to hear you had a good experience. if we can help further please do let us know. Thanks. Customer Service.

4/5

Google

Excellent support and professionalism received when Acorn found an appropriate tenant to rent my property. I have used Acorn Crystal Palace for many years to rent my property and would thoroughly recommend them. Excellent service received this time from Yusef, Ruggero and Shirin.

Jacqueline · 28 August 2020

Agent replied · 27 August 2024

Thank you Jacqueline for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from our team but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Great experience with Godefroy - great support throughout the process from the Acorn team especially as first time buyers. Thanks!

Meg · 20 March 2025

5/5

Google

We have been dealing with Acorn Lettings for two years now and our first point of contact is Aidan Sealey. He is very knowledgeable about the Crystal Palace area and the type of tenants it attracts. Initially we had a property on the market for over two months with another agent with no luck, but Aidan found a tenant in a matter of days. He has always dealt with us and our tenants in a professional, conscientious manner and has ironed out any minor problems in a mutually beneficial manner for us all.

Martin · 29 August 2017

5/5

Google

Adam and the Crystal Palace team were great, really responsive and willing to help with my requests. Made the information required for letting a property simple, which is really appreciated. Would recommend to anyone in the Crystal Palace / Norwood area

James · 28 August 2020

Agent replied · 27 August 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Adam and the team. if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We used Luke to purchase our property and he was brilliant. Super consistent and clear communication and even helped push along our solicitors so we could exchange quickly.

Lydia · 28 August 2022

Agent replied · 27 August 2024

Thank you Lydia for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Luke and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We met Yousef flat hunting in and around Crystal Palace and he is by far the best agent we have worked with - honest, communicative, and never pushes the hard sell. Highly recommend to anyone looking in the area.

Chad · 28 August 2020

Agent replied · 27 August 2024

Thank you Chad for leaving us a 5* review. We are really happy that you were pleased with the service you received from Yousef and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Very proffesional, quick responses and good support during the entire process of buying a flat. Extra polite and done everything they could to help me and put my mind at rest. Thank you!!PositiveProfessionalism

Roxane · 28 August 2021

Agent replied · 27 August 2024

Thank you Roxane for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I recently brought a property from Y. Elouadari from Acorn CP Estate Agents and was incredibly impressed with both the passion and professionalism of Yousef and would highly recommend their services.PositiveResponsiveness, Professionalism

Dulcie · 28 August 2021

Agent replied · 27 August 2024

Thank you Dulcie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Yousef. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Found the staff very helpful. Got back to me after viewings and found me a buyer very quickly . Would recommend and I had a very positive experiencePositiveResponsiveness, Professionalism

Marie · 28 August 2021

Agent replied · 27 August 2024

Thank you Marie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I recently brought a property from Y. Elouadari from Acorn CP Estate Agents and was incredibly impressed with both the passion and professionalism of Yousef and would highly recommend their services.PositiveResponsiveness, Professionalism

A · 11 January 2021

Agent replied · 10 January 2025

Thank you Dulcie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Yousef. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Red did a good job selling our flat. Thanks O

Oliver · 28 August 2023

Agent replied · 27 August 2024

Thank you Oliver for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Red and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Fantastic service, can highly recommend Acorn if your selling your home. All agents were helpful and a special mention for Laura Brooke who took ownership towards the end and went above and beyond what i consider her normal day to day role, chasing things, communicating with all parties involved and keeping me posted regularly which was very reassuring during what can be a stressful time. Many Thanks again, Ryan

Ryan · 29 August 2018

5/5

Google

The whole team at Acorn have been amazing. As a first time buyer, I didn't expect everything to happen so quickly and smoothly, AND I got the exact property I was looking for.

Daniela · 29 August 2019

Agent replied · 27 August 2024

Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Jack and Yousef helped sell a property and were professional throughout. Caroline then made the exchange/completion very easy from the Acorn side. Would recommend. Thanks

George · 28 August 2021

Agent replied · 27 August 2024

Thank you George for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jack, Yousef and Caroline. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Have found flat with Aidan very helpful very approachable always willing to help. Even though when we weren't satisfy with the property which we had seen help to find an excellent place to live in according to our expectations. Very high standard of customer service, high qualified people and highly recommend if you want a find really nice place to live. Very happy for being their customer.

Magda · 29 August 2017

5/5

Google

Outstanding service. We have just completed on our first purchase in the area and cannot speak highly enough of the team at Acorn. From our very first encounter, Jack and Andrew have been professional, friendly and constantly available. During what could have been a very stressful and confusing time for us, we felt very well looked after and informed. I genuinely cannot recommend them enough.

Richard · 29 August 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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