Acorn reviews

★★★★★ 5/5

Google

I recently bought a property through Acorn. Yousef was great from start to finish, keeping the lines of communication open between all parties and moving the sale along. It ultimately proved to be a complicated purchase which I doubt would have gone through without his tenacity and effort; he really did go the extra mile - hugely appreciated!

R · 28 August 2020

★★★★★ 5/5

Google

We were very happy with the way Acorn dealt with the sale of our house. They were easy to contact throughout the process and Luke went the extra mile obtaining information which helped the sale. All in all would highly recommend them. Sue Williams

Sue · 28 August 2022

★★★★★ 5/5

Google

Acorn made my experience as a first time buyer so smooth and straightforward. All the thanks goes to Godefroy, who was available whenever needed to offer support. I thoroughly recommend his service to anyone who is looking to buy in the Crystal Palace area!

Elizabeth · 13 May 2025

★★★★★ 5/5

Google

I had Godefroy from Acorn in Crystal Palace sell my flat in February 2025 and he was excellent from start to finish. He was always on hand and is a very persuasive salesman. Would definately recommend.

Simon · 29 July 2025

★★★★★ 5/5

Google

I can honestly say that Blake Kingston at Acorn group really went that extra mile to get me my dream apartment. I’m over the moon with the expertise and personal touch that Blake provided! Thank you Blake and the team at Acorn

Greg · 28 August 2022

★★★★★ 5/5

Google

just had my completion day and gotta give a massive thank to Shaheen for being such a top estate agent always looking & pushing it through to get it all sorted from the get go. Would recommend them in a heartbeat!

Chris · 28 August 2022

★★★★★ 5/5

Google

Excellent service from Blake and team at the Crystal Palace office who offered the best advice and service. A tenant was found quickly so they moved rapidly organising everything needed (even the carpet fitter) to ensure a fast moving in date.

Louise · 28 August 2022

★★★★★ 5/5

Google

MANY THANKS to Vincent Bui for helping my mum and I in finding an amazing property. He was extremely helpful throughout the process, and made sure that everything was smooth and adequate. I will definitely use Acorn again because of his impeccable service and professionalism.PositiveResponsiveness, Quality, Professionalism, Value

Lissys_naturalhairstyles · 28 August 2021

★★★★★ 5/5

Google

Great agency, quick response, very proffesional. Victoria is amazing.

Mick · 23 September 2024

★★★★★ 5/5

Google

I was really impressed with the service and hard work from Acorn from day one. Massive thank you to Yousef, Vincent, Jack, Laura and the rest of the team for the time and effort to help make the process go as smoothly as possible!PositiveResponsiveness, Quality, Professionalism

Dino · 28 August 2021

★★★★★ 4/5

Google

Emily is an asset to the Acorn group at Crystal Palace, she is was very diligent in handling my rental tenancy and has a genuine good nature

Eleanor · 28 August 2023

★★★★★ 5/5

Google

Nellie and the team at Acorn worked really hard on the marketing and sale of my flat, communicating effectively with all parties. Knowledgeable, confident and extremely professional.

Chris · 28 August 2023

★★★★★ 5/5

Google

Myself and my husband have just exchanged on a flat we purchased through Acorn. In my opinion the role of the agent in selling a property is massively undervalued and as such we were incredibly lucky to have had Godefroy from Acorn during our property purchase. Aside from his professionalism in dealing with the transaction we were particularly happy with how communicative he was. He always answered emails very promptly and called us a couple of times throughout the process to catch up and provide information. Any questions we had (which were many!!) he answered with great efficiency. If we ever consider selling the property we wouldn't hesitate to reach out and work with Godefroy and Acorn again.

Carl · 15 December 2024

★★★★★ 5/5

Google

Yousef, Nellie and Brendan were very helpful in getting our sale over the line. I would recommend them to anyone else selling in the area.

Katherine · 28 August 2023

★★★★★ 5/5

Google

Godefroy and the team at Acorn Crystal Palace are great. My property purchase was quite a lengthy process, but Godefroy remained patient, kind and offered some great advice along the way. Thank you so much!

Marco · 26 October 2024

★★★★★ 5/5

Google

Would highly recommend! Yousef and Lamar sold our 2 bed flat for £420k off market after we were quoted £385-400k by other agents. They found us a buyer on the first viewing! Dealing with them was a seamless experience - they were always responsive and were proactive in communicating with solicitors are both us and the buyers so we were all on the same page at every point of the sale.

Lilly · 2 October 2023

★★★★★ 5/5

Google

Nellie and Yousef really delivered on the sale of our flat. Through no fault of their own, we lost our buyers due to a change in circumstances and facing breaking the chain, Nellie found replacement buyers within a week, which allowed us to continue with our purchase. They acted upon the urgency required when we needed it whilst keeping a personal touch. There’s no one else we would use in CP.

David · 28 August 2023

★★★★★ 5/5

Google

I recently purchased a flat advertised by Acorn. Very happy with their communication and responsiveness. In particular, Shaheen Rajabali is very responsive and also actioned outstanding items very quickly to push the sale through.

Livia · 28 August 2022

★★★★★ 5/5

Google

The Lettings Manager Nathan went above and beyond in assisting us with property searches. When we found one that we really liked, he really fought our corner so that we could secure the property even till the last minute. He carried out tasks - which I'm sure were not in his job description- in order to help us out, and him and his team made sure to keep us in the loop everyday regarding our application. Forever grateful for Nathan's help as we would not have anywhere to live otherwise!

Maria · 29 August 2019

★★★★★ 5/5

Google

We were visited yesterday evening by Yusuf from Acorn Estates. Who was here to value our property. Yusuf was polite, informative and very proffessional as well as being pleasant company during the visit.

Amuda · 28 August 2022

★★★★★ 5/5

Google

Couldn’t have asked for a better agent! Yousef was dedicated, persistent and reassuring. He’s worked tirelessly to get us into our new home before Christmas. There’s no task too small or large and was always happy to take our calls. Can’t thank him enough!

Francesca · 28 August 2020

★★★★★ 1/5

Google

Horrible service. I had a viewing with them which got postponed. That's understandable. We agreed on another date and time that they proposed. I went all the way there to meet them for the viewing and nobody showed up! I called them and it led to nothing. They sent me an email the next week for rescheduling the viewing, no apology no explanation no nothing. I gave them the opportunity to explain how the third time will be different and how I can be sure that I won't be deserted yet again, to which I didn't receive any reply. I will not name the agent of course but this is not good. If I had received any explanation I wouldn't be giving this review. Meanwhile with another agency I booked a viewing after that, made an offer and went through the steps to get a home in much lesser time!

Rehan · 16 October 2024

★★★★★ 2/5

Google

Very disappointed with Acorn, we have just had to get rid of them due to poor service. Initial chats went well, we were told they sold another flat in our block and had plenty of viewers lined up - hence we went with them. This turned out not to be the case, we had 4 viewers in the 8 weeks we were with Acorn. They were mostly not appropriate for the type of flat we were selling, and the feedback from the agent was extremely poor and unhelpful so we weren't able to improve (mostly just said "not suitable" to us, which indicates to me they were not getting the right people through the door). I have to be honest, the agent couldn't have seemed less enthusiastic about being there and made zero effort to talk the property up or mention outdoor storage (I had to do that myself). Once we told them we wanted to break contract because of these issues, didn't hear from them again. Would definitely avoid Acorn in the future, great sales chat which didn't materialise.

R · 28 August 2022

★★★★★ 5/5

Google

Although my process was not the most smoothest in selling our flat, Acorn were present and informative throughout it's entirety. The qualities I really appreciated from them were the regular updates of progress, which from other companies involved in the process, was lacking. Acorn were able to sell our flat where other agencies before had failed to do so and the strategy they employed worked well and we had offers in under a month, whereas before we had waited several months before an offer. Yousef and Luke primarily looked after my sale and both were very affable and helpful throughout what was a long process (due to external factors beyond either's control). I would highly recommend using these in the Crystal Palace area as they know the area really well and pride themselves on top service. Thanks again guys.

Tom · 28 August 2022