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Keatons London - Shoreditch reviews

★★★★★ Excellent

373 reviews across 3 platforms

6-8 Great Eastern Street, London - Shoreditch, EC2A 3NT

Part of Keatons, see every office.

Keatons's London - Shoreditch office at 6-8 Great Eastern Street is rated 4.7 out of 5 across 373 reviews on three platforms, including 332 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Keatons won in 2026.

Google logo

4.8 / 5

332

Reviews on Google

This office

Facebook logo

3.9 / 5

36

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

5

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Keatons London - Shoreditch

In 1998, Keatons opened its first office in Bow, East London. Since then the company has grown and today has a network of offices across East and North West London. At Keatons, we value the importance of great customer service and will do whatever we can to exceed our clients’ expectations. Our agents are hardworking, driven and know our local areas extremely well. With state-of-the-art marketing and longer opening hours, Keatons is a forward-thinking company that is always looking to progress.

Awards

The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London - Shoreditch office, from every platform, shown as written. First names only.

5/5

Google

Amazing experience with Marta - very attentive and helpful

Elliot · 13 February 2026

Agent replied · 13 April 2026

Dear Elliot, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma

5/5

Google

My friend and I were struggling to find a place in Central London, but Marissa was so helpful and welcoming, answered all our questions thoroughly and was very encouraging! We can't thank her enough for all of her help!

Rachel · 16 April 2022

Agent replied

That's great to hear, thank you for your review Rachel.

5/5

Google

I cannot thank Marta enough for everything, she went above and beyond to help us with our move! very professional and efficient with her services. She has been excellent and I would highly recommend Marta and Keatons.

Monica · 24 September 2024

5/5

Google

I recently handed over my 2 bed flat in bethnal green to keatons, having had it advertised unsuccessfully with another high street estate agent for almost 2 months. Within a week they were able to find a buyer for me at asking price. Everything was handled promptly and professionally. I would highly recommend.

Joanna · 10 February 2016

Agent replied

Thanks Joanna! Wish you all the best in the future, NIck, Chris, Kyle and all the team at Keatons.

5/5

Google

Matthieu was very helpful and responsive at every stage of the letting process. I have rented 5 houses in London over the-past 20 years and this was the best letting experience I've had.

Pierre · 13 October 2022

Agent replied

That's great to hear, thank you Pierre.

5/5

Google

Had a quick and stress free engagement with Keatons in securing a new place to live for me and my girlfriend with some outdoor space! We dealt with Ben & Charlotte, who were friendly, responsive and great guides throughout the whole process!

Ciarán · 24 June 2021

Agent replied

That's fantastic to hear, thank you Ciaran.

5/5

Google

We recently bought a flat in Shoreditch through Keatons. OJ delivered a 5-star service ; he understood our requirements to perfection, managed to get us a great deal, and more importantly, was here to support us and answer our queries with efficiency and clarity. The world of real estate and the purchase of a property can be very challenging, but OJ & Keatons really put us at ease and made the process a truly enjoyable experience!

Chris · 26 March 2023

Agent replied

That's fantastic to hear, thank you Chris.

5/5

Google

We have just sold our home through Keatons Shoreditch. Henry and OJ did a sterling job. Fantastic service, and a brilliant network of clients meaning they were ready as soon as we put it on the market with a list of appropriate clients. We sold our property so quickly thanks to their contacts and they made every stage of the sale run smoothly and easy to understand. I recommend them so highly! They also created a film for the sale which will not only serve as a lovely keepsake for us, it was also very useful in the selling process. They are a great company.

Mike · 1 November 2024

5/5

Google

We've been with Keatons for over a year now and have been more than happy with the service provided. We have regular contact with our agents Tamanna and Wayne who are always quick to respond and helpful with our enquiries. Tamanna recently helped us with our contract renewal, and we very much appreciated having her on board. Renting in London can be stressful at the best of times and its a relief to know that we have people like Tamanna to help assist and support our needs.

Benjamin · 13 October 2022

Agent replied

That's great to hear, thank you for your kind review Benjamin.

5/5

Google

Marissa was extremely helpful and friendly in our communications and during our viewing. She was very knowledgeable and provided invaluable information that made it so much easier for us first-timers to navigate the London housing market.

Sophie · 16 April 2022

Agent replied

Thank you for your review Sophie, that's great to hear.

5/5

Google

My experience finding and renting a three bedroom flat with Keatons was extremely smooth. The staff were always very helpful and available to speak at late hours in the evening regarding our tenancy, and they made the whole process simple for us - especially Catherine and Rebecca. Thanks very much!

Rachel · 9 February 2017

Agent replied

Thank you for the feedback Rachel, it's very kind of you to take the time out. Well done Catherine and Rebecca! Nick Verdi, Branch Manager.

5/5

Google

We had a really great experience using Keaton’s. Our main contact OJ was fantastic, he was great at keeping us up to date and informed throughout the whole process and made everything run smoothly. We have had really terrible encounters with other estate agents and it was a refreshing change to have such a positive experience with Keatons.

Rachel · 22 April 2024

Agent replied · 21 June 2024

That's great to hear, thank you for your review Rachel.

5/5

Facebook

Having tried different trading platform , my last experience with Mrs Angela Nicholas is the best ever, I traded with $500 and within a week i made profit of $6500 and to my greatest surprise no extra charge was paid for my withdrawal. So I recommend Angela Nicholas platform for effective trade to every one.Email: Nicholasangela319@gmail.com whatsapp: +1 (775) 538-2898

Gbotemi · 5 January 2023

5/5

Google

We have had a brilliant experience of burying with Keatons - mainly due to OJ and Jon being such personable and organised people to work with. Thank you so much for all you've done to make this such an easy and stress free process.

Sinead · 3 December 2024

Agent replied · 9 December 2024

That's fantastic to hear, thank you Sinead.

5/5

Google

Very helpful agents, especially Marta and Hugo!

Marco · 31 May 2024

Agent replied · 21 June 2024

Thank you Marco!

5/5

Google

Marissa is lovely to work with, and was great during our flat-hunt! She made a process that can be quite stressful as easy as possible, and was really great with communication.

Cristina · 14 August 2022

Agent replied

That's fantastic to hear, thank you Cristina.

5/5

Google

Kane and Nick (Shoreditch Office) have been amazing from start to finish, so glad we chose Keaton's to sell our one bed flat on Hackney Road! We have a very tough time of it with the first seller pulling out and then our buyer re-negotiating the purchase price close to exchange of contracts. They've been approachable, informative, practical, supportive and just very, very nice! If it wasn't for their hard work and persistence our sale and purchase would never have happened! Thanks guys for helping us start our next adventure! Kirsten & Effie

Kirsten · 25 June 2017

5/5

Google

I have just moved into my new home which was sold by Keatons in Shoreditch. It was a particularly long and arduous purchase but both Jas and Jon at Keatons were brilliant at every step of the way. They were extremely helpful throughout the whole process, and communicated clearly and professionally at every step, and there were a lot of steps and missteps. They really did go above and beyond to ensure the purchase went through and I wouldn't hesitate to use them in the future. In fact I am almost missing speaking to them on a daily basis.PositiveResponsiveness, Professionalism

Shona · 22 June 2022

Agent replied · 21 June 2024

Thank you for your review Shona, that's fantastic to hear.

5/5

Google

I am really happy to have chosen Keatons, and especially Kane. Since the beginning, he was productive in showing me a lot of different apartments, managing his time according to mine, willing to accommodate several viewings for me to be 100% sure of my decision and not forcing me into anything. During the process, he was always responsive. Very efficient. And very receptive of my concerns and always coming with a reasonable and comprehensive answers to my concerns. He knew every details of each parties, and able to be an excellent mediator. Thanks to him, I managed to find and buy in a reasonable timeframe my apartment. And if I have to sell it in the future, I will definitely trust Keatons Real Estate and Kane.

Louis-Arthur · 9 February 2017

5/5

Facebook

I had the best experience working with Mrs. hendrick jennifer. She started managing my account with my first deposit of $1000 and made over $10,600 in less than 1 week! Thank you for making the process stress free! Highly recommend Mrs. hendrick jennifer.to anyone regarding their account managing needs! Email:hendrickjennifer550@gmail.com WhatsApp:+13856454058

Sweetness · 26 August 2023

5/5

Google

I had a great experience buying my first flat with OJ, he was extremely responsive and attentive throughout the process with the result that it all went very smoothly for both sides. Would certainly be happy to rely on OJ and Keatons again next time I am looking for a property.

Scarlet · 26 July 2024

Agent replied · 25 August 2024

Thank you for your kind review Scarlet.

5/5

Google

I put my flat up for sale with another estate agent for a month, and they could not find me a buyer at all. I gave Keaton's the commission and they found me a buyer within a week, and above asking price too. Unfortunately, the buyer decided to "gazunder" me on the day of exchange, which is not Keaton's fault at all. But Nick and Chris have been fantastic, finding me another cash buyer within 2 days! They understood the urgency I was facing in my chain and kept me informed at all times and were very active in keeping the process moving alone. I am happy to recommend Keaton's to anyone thinking of selling in the Shoreditch area.

Stephanie · 10 February 2016

5/5

Google

I recently found an apartment in London through Keatons. Oliver Cruikshank was the agent who helped me. I reached out to the agency through rightmove, and Oliver was very responsive. He was helpful in providing more information about the apartment and accommodating a quick viewing in the evening given that I was in a rush and I worked outside of London. He also helped quickly process my offer and deposit that same night, to help secure the apartment before other offers came in. The process overall was smooth and easy. What I liked the most is that everything was done (even signed) electronically, eliminating the need to print paper or having to make another trip to London just to visit Keatons office to sign paperwork.

Ziad · 10 February 2016

5/5

Google

We have just sold our flat through Keatons and thanks to Nick & the team the process has been made much easier. Nick has been truly amazing in communicating with us & the buyers at every step of the way. We cannot thank you enough for your patience!

Emma · 26 June 2015

Agent replied

Hi Emma, congratulations on the flat going through and thank you for taking the time to leave us such a positive review. It was a pleasure to deal with you and your partner and good luck to you both in your new home. From Nick Verdi and all the staff at Keatons.

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Questions about Keatons London - Shoreditch

How many reviews does Keatons London - Shoreditch have?

Keatons's London - Shoreditch office has 373 reviews across three platforms: 332 on Google, 36 on Facebook (across the whole business), 5 on View Agents.

What is Keatons London - Shoreditch's rating?

Keatons London - Shoreditch is rated 4.7 out of 5 across all 373 reviews, and 4.8 out of 5 on Google from 332 reviews.

Has Keatons won any awards?

Yes. In The Trusted Agent 2026 awards: Keatons, London - Shoreditch won Trusted Agent; Keatons, London - Canary Wharf won Gold; Keatons, London - Bow won Gold; Keatons, London - Wanstead won Gold; Keatons, London won Gold.

Where is Keatons's London - Shoreditch office?

Keatons London - Shoreditch, 6-8 Great Eastern Street, London - Shoreditch, EC2A 3NT.

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