Every review we hold for the London Bridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the viewing through to completion, Harry at Garrett Whitelock has been amazing. At the viewing, he knew everything there was to know about the property (can’t stress how rare this sadly is). At offer stage, he was supportive and transparent. And through the months from acceptance to completion, he has gone above and beyond by proactively helping the process along. Buying a new home is a stressful process, but I’m so glad it was through Garrett Whitelock, who undoubtedly made it a lot more pleasant. Thank you.
Jonny · 23 August 2024
Agent replied · 25 October 2024
Thank you Jonny for your positive review and kind words. I hope you have now settled into your new home.
★★★★★ 5/5
GoogleThe tenancy process with Garrett Whitelock was smooth from start to finish with regular communication all the way.
Lucy was my main point of contact who was very professional, helpful and adaptive to my needs. Highly recommend.
Thomas · 26 May 2024
Agent replied · 25 October 2024
Thank you for your positive review Thomas. Great to read you had a good experience with Garrett Whitelock
★★★★★ 5/5
GoogleHarry was extremely helpful, very responsive during and after the initial signing of the lease. Fast and no nonsense turnaround with good communication with the landlord too. Highly recommend!
Bobur · 27 September 2024
Agent replied · 8 November 2024
Hi Bobur thank you for your positive review. It is always nice to read we are providing a good service to our customers.
★★★★★ 5/5
GoogleWe rented through GW for two years and they were faultless throughout! Kind, personable, clear communication, and any maintenance issues we had were fixed very quickly. Would absolutely recommend GW for renters, fantastic estate agent, thank you very much!
Josh · 13 December 2025
Agent replied · 13 April 2026
Hi Josh thank you for taking the tie to leave a positive review. We hope your onward move has gone well
★★★★★ 5/5
GoogleGreat experience with Garrett Whitelock as we moved into our new flat. Lucy was really communicate and helpful through the moving process, and all of our new flat tweaks have been sorted really quickly!
Sim · 25 June 2024
Agent replied · 25 October 2024
Thank you for very much for your nice review. I have passed this onto Lucy.
★★★★★ 5/5
GoogleHappily moved into our new flat! Lucy made the process simple from start to finish - from getting our offer accepted to helping us move in. Always replied quickly to emails and willing to answer any questions. Would highly recommend!
Gianluca · 23 February 2024
Agent replied · 24 March 2024
Many thanks Gianluca. We are pleased to hear you have a good experience with Lucy and Garrett Whitelock
★★★★★ 5/5
GoogleWe are glad that Garrett Whitelock are managing our property. They are very professional, efficient with good communication. Kerri, Harry and Lee are always very quick to respond. We are very appreciative of your work and highly recommend them.
Selvam · 3 March 2024
Agent replied · 24 August 2024
Thank you Angela for your feedback. It is very much appreciated.
★★★★★ 5/5
GoogleI dealt with Harry Brewin-Smith during an acquisition of an apartment in Elephant and Castle. I found Harry to be very personable and trustworthy. From first viewing to completion of sale, he was very professional in his conduct and kept me informed throughout the process. I look forward to working with Garett Whitelock in future whom I highly recommend.
Vick · 30 July 2022
Agent replied · 30 July 2023
Hi Vick, thank you for the positive review. I have passed this onto Harry and he is very grateful for your kind words.
★★★★★ 5/5
GoogleGarrett Whitelock Estate Agent has been managing the rental of my flat in Bermonsey since 2016. They have been doing a great job and still is! Full management package is very comprehensive, tenants are kept happy, I am kept updated all the time. Well happy and thankful for a great management agent like Garrett Whitelock!
Boon · 1 January 2023
Agent replied · 30 July 2023
Hi Boon, thank you so much for the positive feedback. It means a lot to the team to hear such nice words from a valued client. All the best.
★★★★★ 5/5
GoogleWe have been using Garrett Whitelock as letting agents for the past 3 years and we could not recommend them highly enough. Kerri, Lee and the rest of the team have always provided us with excellent service and been very quick to help us whenever necessary.
Angus · 9 September 2023
Agent replied · 30 September 2023
Thanks for your nice review Angus. We appreciate your business greatly and your positive words mean a lot to us.
★★★★★ 5/5
GoogleWe had a great experience with Garrett Whitelock for our recent rental and would highly recommend them. Lucy was helpful, friendly and very quick to reply and get things sorted when we needed anything. Thanks
Lillie · 26 April 2024
Agent replied · 24 August 2024
Hi Lillie, thank you for your nice words. We are hope you are enjoying your new home.
★★★★★ 5/5
GoogleLucy was very responsive and proactive from start to finish. We completed the other day and are excited to start life in our new home.
Jeffrey · 4 October 2024
Agent replied · 8 November 2024
Hi Jeffrey, thank you for very much leaving a 5* review. It is very much appreciated and I have passed your comments onto Lucy.
★★★★★ 5/5
GoogleI recently moved into my new home.
Lucy went above and beyond to address my questions and provide timely updates, making me feel supported throughout the process. I appreciate their dedication and commitment to excellent service.
I would highly recommend Lucy to anyone looking for a reliable and efficient rental experience.
Yuan · 5 December 2024
★★★★★ 5/5
GoogleAs a Landlord, I have found Garrett Whitelock Estate Agents staff highly professional, efficient and provide a friendly service. When I request additional documents or booking contractors to maintain my property, Kerri Harper has been outstanding in arranging this promptly. An exceptional Estate Agents!
Veronika · 6 August 2023
Agent replied · 27 August 2023
Thank you Veronika for your kind words. I'm glad you are so happy with our service.
★★★★★ 5/5
GoogleI was looking for a while and needed a place quite urgently. Got a nice apartment fitting my needs very well. Lucy was super helpful in the whole process assisting with everything. Thank you!
Tuan · 3 March 2024
Agent replied · 24 March 2024
Hi Tuan, thank you for taking the time to leave us a review. Very much appreciated.
★★★★★ 5/5
GoogleI am incredibly pleased with the service provided by GW as my letting agent. They manage my property with exceptional efficiency and are always highly available whenever I need assistance. Their proactive approach and attention to detail have made the entire process of letting my property seamless and stress-free. I highly recommend their services to anyone looking for a reliable and professional letting agent. Thank you for your outstanding work!
Ari · 4 October 2024
Agent replied · 8 November 2024
Hi Ari, thank you very much for leaving such a good review. I have passed your comments onto the team.
★★★★★ 5/5
GoogleLucy was extremely helpful and helping me rent our flat. Very quick response times and overall a great service. Would definitely recommend.
Angus · 25 September 2024
Agent replied · 8 November 2024
Many thank Angus for leaving a positive 5* review. I have passed your comments onto Lucy. All the best.
★★★★★ 4/5
GoogleSaliou’s here very delighted to put on some great words here for Erin Scott and for all the team of Garrett whitelock Estate Agents. It was a great experience from me and my brother, very happy to work with you .
Thanks a lot for all the efforts you’ve been putting on since first time contacted.
Saliou
Sali' · 13 February 2026
★★★★★ 5/5
GoogleHad a great experience with Garrett Whitelock moving into our new flat, special thanks to Lucy who was always very responsive as well as Harry who both made the process very smooth!
Hayden · 19 March 2024
Agent replied · 24 August 2024
Thank you Hayden for your positive review. It means a lot to us all here at GW to hear you were so happy with our service
★★★★★ 5/5
GoogleHarry was amazing helping me and my friend throughout the whole moving process ✨ Even after we moved in, he took the time to make sure everything was okay and we definately feel in safe hands with our property being managed by Garrett Whitelock.
Ro · 31 May 2023
Agent replied · 30 July 2023
Thank you for your kind words. I have passed these onto Harry and he is grateful for the positive feedback
★★★★★ 5/5
GoogleLucy was very helpful during my search for an apartment, she is very responsive, caring, answered all the questions i had! It was a pleasure working with her! :)
Sanja · 26 April 2024
Agent replied · 24 August 2024
Thank you Sanja for your kind words.
★★★★★ 5/5
GoogleEver since Garrett Whitelock started managing the tenancy, they have beeb very responsive, and always informative with ensuring that all/any issues are sorted and resolved in the most efficient way possible.
Kerri Harper, who had been my first point of contact and also the managing liaison for my tenancy, has been very helpful and organised and also has shown great ease when it comes to arranging and resolving any items that need sorting out.
Garrett Whitelock have throughout my tenancy for more than 1.5 years been very transparent, helpful, and proactive in dealing with my needs whilst I am living in my current property.
I would highly recommend using their services.
Siddharth · 23 February 2024
Agent replied · 24 March 2024
Thank you for your kind words and positive review
★★★★★ 5/5
GoogleWe have used Garrett Whitelock both to let and sell property. They have been exceptional in all areas. In particular fantastic communication and a can-do approach to all tasks. Awesome!
Slumgothic · 13 December 2025
Agent replied · 13 April 2026
Thank you for taking the time leave a review. I have passed your comments onto the team.
★★★★★ 5/5
GoogleEngaged Garrett Whitelock recently and am so glad I did. They’ve offered a great service finding me lovely tenants. Harry and Lucy have been responsive and professional. Very pleased.
Jan · 21 August 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
