Garrett Whitelock London Bridge reviews

★★★★★ 5/5

Google

From our very first interaction with Garrett Whitelock Estate Agents, we were struck by their professionalism. Our experience was particularly outstanding thanks to Lucy Hedin, who displayed an exceptional understanding of our needs and preferences. Lucy kept us informed at every step, ensuring that we were comfortable and confident in our decision. Her responsiveness made the entire process smooth and stress-free.

Marko · 25 November 2023

★★★★★ 5/5

Google

I’ve had an excellent experience with Garrett Whitlock over the last 5+ years. They have managed my rental property throughout that time and, more recently, handled the sale as well. GW took care of everything, day-to-day management, tenants, maintenance, compliance, and communication. As a landlord, I’ve been completely hands-off(!!) but trusted the property was in safe and professional hands. When I decided to sell, GW marketed the property effectively, helped with staging, finding a buyer, and managing the sale from start to finish with minimal involvement required from me (I did embarassingly little the whole time). Their landlord accounting and reporting systems are clear, well-structured, and make life easy when it comes to tracking income and expenses. Professional, reliable, and genuinely easy to work with. I wouldn’t hesitate to recommend Garrett Whitlock to any landlord or seller in the SE1 area and beyond.

Danieljohnturner · 13 February 2026

★★★★★ 5/5

Google

Harry Brewin-Smith has been a great help!

Nimra · 13 December 2025

★★★★★ 5/5

Google

Harry was the absolute bestest! I got robbed and didn’t know how to enter home, it was after working hour so I was panicking, but he was kind enough to come back to the office and give me the extra key :)

Elena · 18 October 2024

★★★★★ 5/5

Google

Highly recommend letting with Garrett Whitelock! During a very competitive and stressful time searching for my first London flat after moving here from abroad, Lucy was wonderfully professional and helpful throughout the letting process. She was very understanding of my situation and despite a tight timeline, did multiple viewings for us and helped arrange everything for us very quickly which was deeply appreciated. Thank you Lucy for your efforts and support.

Ece · 12 November 2024

★★★★★ 5/5

Google

I have both bought and sold a property through Garrett Whitelock and I would recommend them to anyone! They have been persistent, communicative and empathetic the whole way through the process. At times it was challenging, due to the nature of the market, and I was so grateful that I had them on my side throughout. Thank you so much to Harry, Lucy, Ben and the whole team.

Naomi · 3 December 2024

★★★★★ 5/5

Google

We had a smooth transaction with this letting agency and ofcourse our agent Miss Lucy, She is very accommodating with all our queries and concerns and helped us with our transitions and settling in our new home. Thank you Ms. Lucy! This is Highly recommended Letting Agency! Kudos!💐💐 …

Emar · 26 April 2024

★★★★★ 5/5

Google

They are a really professional estate agent, and Harry made the whole renting process very quick and simple. They are not like other agents where once you have signed the contract, they don’t care about you anymore, they encourage you to tell them any issues you are having! Would highly recommend

Nas · 3 March 2024

★★★★★ 5/5

Google

It's my first time renting from Garrett Whitelock and they have been a pleasure to work with throughout the process. Harry has been especially really helpful even out of hours with prompt support and maintenance whenever needed. Would highly recommend renting from them.

Aniruddha · 27 July 2024

★★★★★ 5/5

Google

From a landlord point of view I couldn't recommend Lee and the team enough. They found me a tenant straight away and carried out all the relevant checks efficiently. During the process Lee was extremely responsive, professional and helpful. I will definitely be a repeat customer once the tenancy comes to an end.

Chris · 10 January 2024

★★★★★ 5/5

Google

Garrett Whitelock have rented out our flat in the Tower Bridge area for over 5 years now and have found us wonderful tenants each time. The staff are very professional but more importantly very personable and really care about the service they give. A shout out to Kerri and Ben who have gone beyond the call of duty to help us out... Claire T

Doll · 31 January 2023

★★★★★ 5/5

Google

Honestly this is best people and agent we have dealt with. Mr Harry was very kind to us and helped in finding a right apartment. The process of contract and renting went very smoothly unlike my experience during the last three years in London. They are very professional and nice people to deal with. Iam without doubt very happy about dealing with them.

Dr · 2 March 2023

★★★★★ 5/5

Google

We used Garret Whitelock for the rental and subsequent sale of our property. Amazing service all-round. All staff members are friendly and very effective and professional. A special thanks to Harry, who put so much effort into ensuring that the sale of our property went through. Garret Whitelock will go the extra mile for their client and we would highly recommend them.

Hiba · 1 April 2023

★★★★★ 5/5

Google

We found our flat less than 2 weeks ago and already moved in. Thanks to Lucy it has been super easy and stress free - definitely the easiest renting process I have done so far!

Yvonne · 25 October 2024

★★★★★ 5/5

Google

I rented a flat through Garrett Whitelock and the whole process was very smooth. Lucy was very responsive and arranged a viewing for me straight away, helping me all the way through the process until getting the keys. Very positive experience overall.

George · 25 June 2024

★★★★★ 5/5

Google

The team at Garrett Whitelock have been outstanding in what was a difficult time. I had to sell a house in probate and needed help due to geographical distance. They assisted me with everything I needed and got the job done efficiently and quickly. One of the most friendly and genuine teams....

Joanne · 13 October 2025

★★★★★ 5/5

Google

Garrett Whitelock took on my property at short notice when I was trying to let it from abroad just before the Christmas period. From the moment I signed on, they took every stress off my hands. They’re a super productive team with great communication, and they delivered on their promise very quickly. I feel in very safe hands with them as an overseas landlord, and would recommend them to anybody!

Caitlin · 13 February 2026

★★★★★ 5/5

Google

Without question, these agents are the best I have ever used. I’m a landlord and they manage my property in full - since 2018. They are immediately responsive, have access to excellent third parties (plumbers, electricians etc) who are themselves professional and reasonable. I cannot recommend them more.

Michael · 13 November 2025

★★★★★ 5/5

Google

Me and my partner have rented two properties through Garrett Whitelock now. We have always been impressed with how friendly and attentive the team is. Special shoutout to Harry, who each time went above and beyond in helping us secure the places we wanted: it was great to have a friendly face during an otherwise stressful move. Thank you GW!

Phillip · 2 March 2023

★★★★★ 5/5

Google

Having looked at many reviews and met with a number of agencies I decided to focus on letting my flat with Garrett Whitelock. The whole team are personable. Ben in particular was very helpful and a key reason why I chose GW. To date, I have had no real issues and hope the good work continues to be stress-free. I have already recommended a few friends to explore their options with GW. Unlike some of the other agencies and reps, they are not pushy, unrealistic or conform to the general public impressions of Estate Agents. Would absolutely recommend.

Aslom · 25 October 2024

★★★★★ 5/5

Google

I was very frustrated by my ex estate management so asked around and was recommended Garret Whitelock by one of my friends, who is quite picky on what she goes for. And I am indeed very pleased with from our first e meeting till newly renting the place out! Positively impressed by their professionalism, responsiveness, and care ❤ which accounts a lot! Estate Agents should be like gW ; )

Youngme · 22 September 2021

★★★★★ 5/5

Google

We had the most amazing experience dealing directly with Lucy! Nothing was ever too much and Lucy was so incredibly helpful and all round a lovely person. Credit to Garrett Whitelock. Thanks a mil for everything

Hannah · 25 July 2024

★★★★★ 5/5

Google

My experience with Garret Whitelock Estate Agents has been excellent. Whole team have gone above and beyond to look after their clients. They are honest, trustworthy and will always make sure to get the job done. I will always use them as my agent and will recommend everyone with great confidence to do the same as they are the best in the SE1!!!

XIAONAN · 30 July 2022

★★★★★ 5/5

Google

I dealt with Harry Brewin-Smith during an acquisition of an apartment in Elephant and Castle. I found Harry to be very personable and trustworthy. From first viewing to completion of sale, he was very professional in his conduct and kept me informed throughout the process. I look forward to working with Garett Whitelock in future whom I highly recommend.

Vic · 11 December 2022