Every review we hold for the London Bridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a great experience working with Garrett Whitelock, particularly with Lucy. She was extremely responsive and accommodating throughout the entire process. Since I wasn't in London, Lucy was kind enough to arrange multiple viewings with my partner and sister and provided detailed videos of the flat along with all the information we could possibly need. Absolutely recommend!
Shooka · 25 September 2024
Agent replied · 25 October 2024
Many thanks for your positive review. I am pleased to read you had a good experience with us
★★★★★ 5/5
GoogleBeen with Garrett Whitelock from ( their ) day 1 . Very accessible, informative and proactive. Ben and Lee are superb at the helm . And my property manager Kerri is always on hand to sort out issues with sound advice and prompt action. As a landlord I believe Team GW excel with the services they offer . I would rather move from my property than move from GW ! They are truly that good . Thank you All .
Shandi · 31 May 2023
Agent replied · 30 July 2023
Thank you Shandi for such an amazing review. We love working with you and appreciate your continued business.
★★★★★ 5/5
GoogleHarry, Ben and the team did an amazing job selling our house in Greenland Mew’s.
I would thoroughly recommend them.
Nothing was too much bother .
Ron · 13 October 2025
Agent replied · 13 April 2026
Hi Ron, thank you for taking the time to leave a nice review. It is very much appreciated.
★★★★★ 5/5
GoogleLucy Hedin has been very helpful with the search for a house in London. Me and my friend were new to the city we didn't know the good, affordable areas to stay in and she helped us with the property views, sorting our international visa/ guarantor contracts. She has a very good response time and we are quite happy with the new flat she negotiated and secured for us from the landlord.
Archi · 25 November 2023
Agent replied · 24 March 2024
Thanks Archie for leaving such a nice review.
★★★★★ 5/5
GoogleMy wife and I had recently moved to London from abroad and were beyond fortunate to have met Harry very early on into our flat viewing process. From the moment we met him he was an utter delight and extremely helpful in telling us how the process works here in the UK. He was always quick to respond to emails and phone calls, and is extremely thorough in his work. We couldn't be happier with our new flat and would, without question, recommend Harry and Garrett Whitelock Estate Agents to others.
Kaitlyn · 2 March 2023
Agent replied · 30 July 2023
Thank you Kaitlyn for your glowing review.
★★★★★ 5/5
GoogleKerri Harper is the property manager for the flat we (Fraser and Katie) have rented through Garrett Whitelock since August 2021. Although Kerri manages numerous properties in the local area, she has always been extremely responsive. Most recently, Kerri helped to arrange a new washing machine, and a repair man to fix a shower in the flat in stereotypical lightning-quick fashion. She even came to do our property inspection a week or so later and it was nice to finally meet such a friendly face.
Fraser · 31 January 2023
Agent replied · 30 July 2023
Hi Fraser thank you so much for your positive review. I have passed your comments onto Kerri who is pleased to hear you are happy with her service
★★★★★ 5/5
GoogleWe were looking for a spacious apartment in London (preferable in Zones 1 and 2). We were new to the city, but with the help of Garrett Whitelock we got a much better deal considering it space wise, locality and even all the features in the apartment are fabulous. We were lucky to have them for all the process till our moving date. Thanks to Harry and Kerri, they are very helpful and will make sure everything goes right. Also, when you are associated with Garrett and team, one should not worry about all these processes.
Once again thank you Harry and Kerri for showing such a wonderful home.
Ketul · 31 January 2023
Agent replied · 30 July 2023
Hi Ketul thank you for your review. Your kinds words mean a lot to us all here at Garrett Whitelock
★★★★★ 5/5
GoogleWhat a relief to find this superb agency. I had to move abroad and needed an agency to rent & manage my one bed property in SE1 London. Having trialled a larger agency who left me despondent with their lack of interest and high fees, working with Garrett Whitelock is akin to having a family member looking after your property. They are responsive, professional, efficient and knowledgeable and provide excellent value for money. What I appreciate the most is that I can live abroad with peace of mind that my property is in good hands. Thank you to Kerri and to all the team.
M · 31 January 2023
Agent replied · 30 July 2023
Hi Mary, thank you very much for the glowing review. I have passed on your comments to the team!
★★★★★ 5/5
GoogleGarrett Whitelock are outstanding. We've received fantastic service from the whole team for many years now. They are always quick to respond, helpful, and great to deal with. We get just the right amount of contact to feel that things are being looked after, and when required they always go the extra mile. Ben & Lee are very knowledgeable about the local area, Harry has been a great addition to the team, and big thanks to Kerri for all her help. 5 stars.
Edward · 1 January 2023
Agent replied · 30 July 2023
Hi Edward, thank you very much for the positive review. Feedback means a lot to us at Garrett Whitelock and good to read you are so happy with our service.
★★★★★ 5/5
GoogleHarry at Garrett Whitelock helped my wife and I find a flat to rent and made the whole process very easy for us. We were moving internationally, and Harry was communicative, helpful, and accommodating. We don't know what we would have done if we hadn't had Harry's help.
Now as tenants Garrett Whitelock has been great: quick to resolve maintenance requests, fast to respond to questions, and good at keeping all of the common areas clean and tidy.
I'd highly recommend Garrett Whitelock!
Caleb · 1 January 2023
Agent replied · 30 July 2023
Hi Caleb, thank you very much for your kind works. It means a lot to us all here to hear such positive feedback.
★★★★★ 4/5
GoogleJust moved in, Lucy was helpful and very communicative through the process. Thanks!
Charlotte · 21 August 2026
★★★★★ 5/5
GoogleA great service from the team at Garrett Whitelock and especially Kerri who manages our property. Highly recommend for fully managing a property especially in these changing times with all the red tape.
Fiona · 30 March 2026
★★★★★ 5/5
GoogleLetting an apartment in London is a stressful business but I can’t praise the staff at Garrett Whitelock enough . Professional , thoughtful and honest firstly Ben and then Kerri guided us through every step . From viewing to completion and moving in was 10 days . We couldn’t be happier .
Nicky · 21 August 2024
Agent replied · 25 October 2024
Hi Nicky, thank you for your kind words. I have passed these onto the team
★★★★★ 5/5
GoogleToday you hear so many horror stories from landlords and property managers and I can’t describe how much Garrett Whitlock is the opposite to this. Since moving to our property a few years ago and having Garrett Whitlock as our property manager it has always been seamless. Kerri especially has always been extremely attentive and supported us massively. Thank you all.
Sam · 3 March 2024
Agent replied · 24 March 2024
Hi Sam, thank you very much for leaving us such positive feedback. I'm glad you have found our service good.
★★★★★ 5/5
GoogleI've recently let my apartment through Garrett Whitelock and the service throughout has been outstanding. A great tenant was found straight away and the advice and support I have received throughout the process has been reassuring and taken the stress away. As a remote landlord I have every confidence in the team at GW to manage my affairs hassle free!
Dan · 15 August 2026
★★★★★ 5/5
GoogleLucy was super helpful and responsive. She helped us find the perfect apartment for us!
Rafaela · 13 November 2025
Agent replied · 13 April 2026
Hi Rafaela, thank you for taking the time to leave us a review. It is always good to read such nice feedback.
★★★★★ 5/5
GoogleGarrett Whitelock are fantastic. They got good viewings for my property with decent offers. And then they handled a complicated sale, helping to find a way through difficulties with the property not having an EWS1 form, and got the sale across the line. They were always really responsive and transparent, and I found them to be completely trustworthy. I was abroad for the entirety of the sale, and Harry was so helpful, going far beyond the standard service I have experienced with other estate agents. From start to finish it was a pleasure to deal with them. I highly recommend them.
Jesper · 3 September 2022
Agent replied · 30 July 2023
Thank you very much for your review. We were so pleased we managed to get this sale through to completion despite the difficulties. If you're ever back in the area looking for property please do not hesitate to contact us
★★★★★ 5/5
GoogleI've been dealing with Ben for a number of years and keeping tabs with him whilst renting my property, with a view (following a move to Australia) to use his services for a sale when the time came. It's been a tricky year, throwing in a pandemic and doing all of this from overseas, it was good to know I had someone I could trust to keep things moving along for me. Ben was always available to look after things and sometimes on my behalf, especially with time differences to step in when required - i'm extremely grateful for all his hard work and can't recommend Garrett Whitelock highly enough. Cheers Ben!PositiveResponsiveness, Quality, Professionalism, Value
Adam · 25 August 2022
Agent replied · 30 July 2023
Thank you Adam for providing such a positive review. I hope you are well
★★★★★ 5/5
GoogleLucy has been great in helping us with all the formalities when we needed to move into our apartment. We met for the viewing, and since then she helped us answer all questions we had and helped us go through all the necessary formalities of moving into our home.
Thank you Lucy for your assistance and for bein available throughout your busy schedule to help us make this happen!
Labeeb · 20 August 2023
Agent replied · 27 August 2023
Thank you very much Labeeb for your positive review. I hope you are settling into you new home nicely.
★★★★★ 5/5
GoogleI worked with Harry during the process. He was always so quick to respond to my questions and request, understanding and solution-centered as well.
Now that I moved in, I am in communication with Kerri, property manager. She is so nice and helpful.
I first got in touch with Harry back in April, and have been living in my apartment (and loving it!) for a week. Overall, great experience.
Ece · 30 June 2023
Agent replied · 30 July 2023
Thank you Ece for your kind words. We hope you are enjoying your new home!
★★★★★ 5/5
GoogleI am so grateful to Kerrie and her team who take care of my property while I am abroad. I have complete trust in Garrett Whitelock to manage my interests and because of this, I have never had a single worry, despite being thousands of miles away. They are quick to communicate when necessary but do not overcommunicate. I am deeply appreciative of the work they do on my behalf.
Julie · 29 May 2023
Agent replied · 24 March 2024
Thank you so much for your kinds words Julie. We really appreciate your continued business.
★★★★★ 5/5
GoogleWe're incredibly grateful to have had Lucy overseeing our long and difficult property purchase. Throughout the process, Lucy was really responsive and understanding, often going above and beyond to ensure all our questions were answered thoroughly and promptly. She was the perfect person to guide us through a rather stressful experience and we couldn’t recommend her enough. Thank you, Lucy! And thanks also to Harry and Ben who were also a huge help throughout.
G&E · 5 December 2024
★★★★★ 5/5
GoogleIt was a great experience having Garret Whitelock as my agent. They were very professional and understanding, always looking out for the best interests of both the tenant and the landlord.
A special thanks to Kerry and Ben for their assistance and support during the tenancy.
Thank you
Othmane
Othmane · 17 August 2024
Agent replied · 25 October 2024
Many thanks for leaving us some feedback. Its great to read you had such a positive experience
★★★★★ 5/5
GoogleI am so grateful to Kerrie and her team who take care of my property while I am abroad. I have complete trust in Garrett Whitelock to manage my interests and because of this, I have never had a single worry, despite being thousands of miles away. They are quick to communicate when necessary but do not overcommunicate. I am deeply appreciative of the work they do on my behalf.
Julie · 1 May 2023
Agent replied · 30 July 2023
Thank you so much for your kinds words Julie. We really appreciate your continued business.
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