Williams & Goodwin The Property People Ltd Lettings & Property Management reviews in Llangefni

★★★★★ 5/5

Google

Williams & Goodwin have managed numerous of my property lets for many years. I could not fault the service they have provided me over these years and if I could share one regret as a Landlord, is that I did not approach Williams & Goodwin to manage my property portfolio sooner. Overall, I am a very satisfied Landlord, and owe this to the high level of dedication and professionalism that all the staff at Williams & Goodwin, present and former, have provided me when managing my property portfolio. all members express great knowledge in the field and are always polite, approachable and friendly, which all contribute to a successful business relationship and mutual prosperity. I would highly recommend Williams & Goodwin to any local Landlord in the area and continue looking forward to working together for many years to come. *****

Costcutter · 14 July 2023

★★★★★ 5/5

View Agents

Helpful and friendly service

My partner and I have just rented a property through Williams & Goodwin. A massive shout out to Emily and Cai who have been super helpful throughout this process and have been prompt with their responses regarding our enquires of the property and also the renting process.

C · 28 June 2024

★★★★★ 5/5

Google

Had a 3-year tenancy with these guys up in North Wales, and during this whole time I've had no trouble at all with them. Every member of staff I've interacted with has been incredibly helpful, and very kind and courteous too. They've always responded to my queries quickly and promptly be it over the phone or in person. If ever life takes me back to Wales I'd be more than happy to rent with these guys again. Diolch yn fawr!

Ani · 12 May 2023

★★★★★ 5/5

Google

I thought Sally was fantastic, she was really professional but also very friendly. She was quick to respond to anything and kept me in the loop on any changes. Whenever she was not around she let me know in advance and the other team …

Pippa · 8 October 2021

★★★★★ 5/5

Google

Had a 3-year tenancy with these guys up in North Wales, and during this whole time I've had no trouble at all with them. Every member of staff I've interacted with has been incredibly helpful, and very kind and courteous too. They've always responded to my queries quickly and promptly be it over the phone or in person. If ever life takes me back to Wales I'd be more than happy to rent with these guys again. Diolch yn fawr!

Aniis · 15 March 2023

★★★★★ 5/5

Google

Williams & Goodwin have managed numerous of my property lets for many years. I could not fault the service they have provided me over these years and if I could share one regret as a Landlord, is that I did not approach Williams & Goodwin to manage my property portfolio sooner. Overall, I am a very satisfied Landlord, and owe this to the high level of dedication and professionalism that all the staff at Williams & Goodwin, present and former, have provided me when managing my property portfolio. all members express great knowledge in the field and are always polite, approachable and friendly, which all contribute to a successful business relationship and mutual prosperity. I would highly recommend Williams & Goodwin to any local Landlord in the area and continue looking forward to working together for many years to come. *****

Costcutter · 6 March 2023

★★★★★ 5/5

Google

Williams & Goodwin have managed numerous of my property lets for many years. I could not fault the service they have provided me over these years and if I could share one regret as a Landlord, is that I did not approach Williams & Goodwin to manage my property portfolio sooner. Overall, I am a very satisfied Landlord, and owe this to the high level of dedication and professionalism that all the staff at Williams & Goodwin, present and former, have provided me when managing my property portfolio. all members express great knowledge in the field and are always polite, approachable and friendly, which all contribute to a successful business relationship and mutual prosperity. I would highly recommend Williams & Goodwin to any local Landlord in the area and continue looking forward to working together for many years to come. *****

Costcutter · 25 February 2023

★★★★★ 5/5

Google

Helpful and proactive staff who helped us to sell and buy another property seamlessly. Highly recommend. A big thank you to Dafydd, Caron, Julie, Matthew & Peter who we dealt with.

Victoria · 15 March 2023

★★★★★ 5/5

View Agents

Wonderful Customer Service

Hilary in the Llangefni office has been so supportive, efficient and helpful throughout my tenancy. She deserves recognition and reward for her professionalism, curtesy and kindness. Thank you Hilary for all your support throughout my tenancy. The company are lucky to have you.

Tracy · 23 May 2024

★★★★★ 5/5

Google

Had the pleasure of dealing with Nadine (Branch manager) She took my circumstances into consideration and was an excellent communicator between myself and future landlords. I was offered a property elsewhere, when explaining this to Nadine she was incredibly pleasant wished me good luck in the future and said if there was anything i need to just drop her a call. I would highly recommend this company to anyone who is looking for a property. 5 star service, I would definitely come back to them again if I needed a property. Thank you, Dean

DLC · 3 December 2022

★★★★★ 5/5

Google

Peter was a great Agent, very personable and helpful. Would highly recommend 5 stars

Nathan · 7 March 2024

★★★★★ 5/5

Google

Ryhs is a gentlemen and very professional. 1: Approach and opening conversations was excellent. 2: kept to the point, and He understood straight away. 3: find the solution.. In all very professional and downtown the earth.

Shaheen · 18 March 2022

★★★★★ 1/5

Trustpilot

Valuation was requested for my…

Valuation was requested for my property,markedly lower than local average for similar properties,and way off 1st valuation.Interestingly the estate agent across the road from them valued the property at the same ridiculously low value.Did a bit of searching on directors in companies house,well very interested to find that The directors of one estate agency ,had previously been directors for the other across the road ,simply search on the names Williams and Goodwin ie find the directors names.Did they really think I would fall for that old dodgy estate agent trick, the two estate agents working together.They were obviously looking either for a quick sale to boost poor cash flow,or had a “friend” with capital who would buy our property only to sell it straight on later for a much higher price splitting the difference between themselves! Strong advice not to sell your property with these greasy articles.

Louise · 26 April 2018

★★★★★ 5/5

View Agents

Always pleasant, personal and professional service

Having purchased a property to let in Anglesey, as I live hundreds of miles away, I decided to get a fully managed service from an Anglesey letting agent. Having found an agent, I quickly became concerned at their lack of pro-activeness and communication. This was a particular concern as I was so far away. I then decided to use Williams & Goodwin, Eluned being my main point of contact. A lot of work needed doing on the property, several months later, it is now ready to let. Eluned has most definitely been proactive and informative in helping me along the journey so far. She has shown a genuine and personal interest in getting the property ready to let. She has also enthusiastically demonstrated her extensive local knowledge and been an invaluable resource for me when researching Anglesey for the best areas in which to get my investment property. The house is going on the market now, knowing that Eluned and her team will be looking after it gives me confidence that it is in safe hands and that the tenants will be looked after.

Kevin · 22 October 2017

★★★★★ 5/5

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Gwenno Groffiths property landlord

Gwenno Griffiths has been managing my properties for the past year or so. During this time I have found her to be professional, friendly and someone who is always willing to do what is required to keep both the landlord and the tenants happy. During this time Gwenno has dealt with a number of issues that have arisen with the tenants.. Gwenno ensures that any issues are resolved as quickly as possible with the minimum of fuss. I am totally happy with the service that Gwenno provides and I would recommend her to anyone. It is a pleasure to deal with Gwenno

Bryn · 25 July 2017

★★★★★ 5/5

View Agents

Highly recommended

The staff were wonderful to work with, They were always pleasant and willing to answer any questions I had throughout the process from viewings to taking up tenancy. They responded to any queries in a quick and professional manner. I highly recommend the team in the Llangefni lettings office. Gwenno went above and beyond to make sure my application was successful and I got the property I wanted, even when the time constraints were very tight. I'm very glad I chose to work with Williams & Goodwin and should I need the services of a letting agent again in the future, I will surely turn to the Llangefni team first.

Neil · 23 December 2016

★★★★★ 1/5

View Agents

Poor service and poor customer relations

When I first used Wms & Goodwin 2 years ago for my first and only role as a landlord, I was very happy with all aspects of the service so I naturally returned to your company when my tenants left after 2 years. I called at the Caernarfon office to instruct your company to advertise for me.. I filled in the Agency Agreement, When asked if I wanted the Managed service or the Find Tenant Only I said I wanted the latter as previously as we live nearby the property.There was no conversation about section 2 within that agreement (Phil at Caernarfon had filled in the original form for me) and I confess I did not refer to that form, I just wanted the same service as before, asked for the company to arrange for a chimney sweep and an electrician so I could obtain the appropriate certificates, told them that the house would be ready for viewing by 12.8.16 and that the original photos taken by Phil 2 years ago could be used again as the house was immaculate and looked the same. Within days of availability we had two viewings, one of which became the current tenant. from 17.8.16. Since then I have contacted both your Caernarfon office and your Lettings office to request the certificates, always being told they would be "chased up". Last Friday I phoned Kelly yet again and mentioned that I had not received the Contract either. She told me I had not requested one and I would have to pay ( I think she said £120 ) for one. I was taken aback by this and a short while after I phoned back to explain I hadn't realised that I hadn't filled in the form correctly. I then suggested that, as I'd repeatedly had to ask for the certificates and that Wms & Goodwin had had very little work to do on my behalf (ie there was no need for photos ) that it might be a nice gesture if the Company provided me with the Agreement Form at a favourable rate. Kelly said she would speak to her manager and phone me back. ( she didn't). In the evening I received an e mail from her saying the manager had been unavailable and she would phone me on Monday. I heard nothing and on Tuesday I phoned again. It seems the manager would not entertain my suggestion and Kelly repeated that I could obtain a similar form from the internet. The missing certificates still had not materialised and she would carry on chasing them. I told her I was not happy with the service I'd received from the Company. I am particularly disappointed with the manager's attitude as I do not consider it to be good customer relations and I am left with no reason to ever use the Company again. The certificates still have not arrived. Brenda Patterson.

Brenda · 7 September 2016

★★★★★ 5/5

View Agents

I received exceptionally good help from wonderful people

I was helped by Gwenno and others at W&G for over a year as I tried to find a property to come home to after 30 years in the USA. I had to be in contact from the States, and I was given every help in finding just the right house in just the right place. The staff were patient with me and kept me posted all along the process. Thank you all for taking care of all my fussy needs!

Roz · 20 June 2016

★★★★★ 5/5

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Excellent Service

We have been a tenant in a rented house which is managed by Williams and Goodwin for the past three years. Initial rental process was managed very well. Ongoing rental also managed to a great standard, any issues or problems are dealt with easily, quickly and effectively. We are always kept up to date with progress. All staff dealt with are very friendly, professional, reliable and helpful. Greg Horsman is our main point of contact and we couldn't ask for anyone better to deal with.

SM · 29 May 2016

★★★★★ 5/5

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All round great support

Currently in my second property though William and Goodwin and cannot thank the staff enough for all their help especially Vanessa Lloyd, Emily Jacobs, Jemma Jones, Hilary O'Neil and Kelvin Frazer who have always extremely helpful and quick to deal with every situation in a pleasant manor, Would like to give a big thanks to Greg Horsman who makes quarterly visits which is always done in a pleasant, professional and friendly manor. I would greatly recommend the service provided though Williams and Goodwin who have made the whole experience as smooth and stress free as possible.

Vicky · 12 May 2016

★★★★★ 5/5

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A great service from beginning to end

From the day that our rental property became available Williams & Goodwin advertised it that day and the viewings just flowed in! This, in turn meant that it was occupied again within seven weeks with tenants that matched their and our needs. Jemma & Gwenno were particularily helpful informing and reminding us of every aspect of the process. They even found us an electrician at short notice which was particularily helpful. Diolch i Williams & Goodwin am ddod o hyd i denantiaid delfrydol i ni, roedd y gwasanaeth a gawsom yn ardderchog. O'r hysbysebu ar y we a'r swyddfeydd - i'r cyswllt rhyngddynt a ni drwy gydol y broses, roeddent yn werthfawr iawn, Williams & Goodwin i ni bob tro o hyn ymlaen.

Olwen · 22 April 2016

★★★★★ 5/5

View Agents

Excellent very friendly above and beyond!

All the agents in the team in Llangefni were really kind helpful and went out of their way to make our move as smooth as possible. They conversed with both ourselves and my parents (guarantors) in an efficient professional and extremely friendly and helpful manner. They went above and beyond and I cannot thank Gwenno enough! Their welcoming and approachable and friendly manner helped us through the process and made it a lot less stressful. Thank you so much. Keep up the good work! Hannah X

Hannah · 22 March 2016

★★★★★ 5/5

Google

Excellent, professional and friendly service throughout our sale. Realistic valuation and excellent advice. A very trouble free and rapid sale.

Antony · 25 August 2025

★★★★★ 5/5

Google

Every single step of our experience with Williams & Godwin has been truly AMAZING! They are such a nice group of people to deal with and have been so professional in absolutely everything they have done for us

Steve · 27 March 2021