Trusted Agent profile · Liverpool · Merseyside
★★★★★
1,260 reviews across 3 platforms
27 Old Haymarket, Liverpool, Merseyside, L1 6ER
X1 Lettings's office in Liverpool, Merseyside, at 27 Old Haymarket, is rated 3.9 out of 5 across 1,260 reviews on three platforms, including 492 Google reviews rated 4.0.
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent experience with EMILY WOOD at…
Excellent experience with EMILY WOOD at X1 Lettings. she guided me through the process swiftly and was always available for all my queries with best options to choose from.I got just the place i imagined. I am thankful for my new home .
Hello,Thank you for taking the time to share your feedback on our services, were thrilled to hear about your 5-star experience. Best wishes, Chloe, Copywriter.
5/5
GoogleAlways amazing service from Stephanie Murphy. Always goes the extra mile thank you Steph xx
5/5
GoogleSpoke to Stephanie and she was really polite and helpful with a bubbly personality xx
5/5
GoogleSpoke to Stephanie in the office today who was really helpful. Thank you so much!
1/5
TrustpilotWHAT A JOKE. SERIOUSLY AVOID
After communicating back and forth for a week and being given a view date to a property, this company just called the view appointment off abruptly saying they are having confusion as to which property is available. The whole one week they were asking me for private information. They seem to be not serious in what they do. My precious time was wasted. AVOID AVOIDPlus they do not have the professional manners; everything they do seems to be a HOAX. DON’T WASTE YOUR TIME.
5/5
TrustpilotGreat experience dealing with X1
Great experience dealing with X1, the Manchester team are always happy to help especially Bibi, Jamie and Jake. I would highly recommend!
Hello Lucy, Thank you so much for taking the time to leave us a review - the team will be so pleased!Best wishes, X1 Lettings
5/5
GoogleMelisa was very nice and friendly. She is gave me good advices. Thank you very much.
5/5
GoogleAmy Mossop has been very helpful to provide us with documents and information dedicatedly.
5/5
GoogleStephanie Murphy has been really helpful, answering any queries quickly. Really appreciated her help.
5/5
GoogleI recently had a general query, Caroline was extremely helpful very knowledgeable. Many thanks.
5/5
TrustpilotWill has been incredibly helpful in the…
Will has been incredibly helpful in the application process for my new apartment. The process has been quick and easy.
Good morning Chelsea,Thank you very much for taking the time to leave us a review. We are pleased to hear that Will has been so helpful!Best wishes,X1 Lettings
5/5
TrustpilotGreat customer service from Anna!
Received great support from Anna as part of the X1 team regarding an issue with the building. She handled our query swiftly and efficiently, going above and beyond to assist us in a difficult situation. Would highly recommend
Hello Robbie, Thank you for taking the time to leave us a 5-star review. We are thrilled to hear about your positive experience with X1!Kind regards,Chloe. Copywriter.
1/5
GoogleI would love to give less than one star. DONT MOVE IN! You’ll regret it. No hot water, no internet(!), everything is dirty and nobody helps you at all. All they try is to put blame on someone else and leave you alone. Then they try to scam you even AFTER you already left this hell to pay for additional cleaning even though you literally have left the room in a cleaner condition than what you arrived to. It is so frustrating, this is scammy behaviour. How can these people sleep at night? Not on their mattresses that’s for sure.
5/5
TrustpilotThank you to Gina
Gina was so helpful completing our application and staying in touch with us the whole time. It was a difficult and confusing one but she worked with us until it was complete. Thank you so much :)
5/5
TrustpilotIt was awesome (Ron)
It was awesome. Love white chocolate.
Thank you for joining us for the national white chocolate day event. Keep an eye out for more events this year!
5/5
GoogleThanks so much to Stephanie who helped me and my friends out :)
5/5
TrustpilotThank you Harrison!
Harrison is not your typical lettings agent. He goes beyond expectations. During my viewing, Harrison had a very joyful spirit. He answered any question that I had in detailed. Harrison helped me throughout my application process.
5/5
GoogleSuch a great experience! Caroline was really helpful.. Thank you, Caroline! 😁 …
5/5
GoogleExcellent customer service during my tenancy, especially Lucas who was always happy to help
5/5
GoogleI had a good experience. Caroline was really helpful! Thank you Caroline! X
5/5
TrustpilotWill was really helpful and he was…
Will was really helpful and he was always there when we needed him! Cheers mate!
Hello Musa,I have taken note of your review and sent you a request for more information, please when you get this request send your details and we can investigate this further.Kind regards,Chloe.
5/5
GoogleWe me a stefanie Doyle who was excellent explaining everything and nothing was a problem if need any more information when we go home contact her would highly recommend her
Hello Terry, Thank you for leaving us such a wonderful review, we're so happy to hear about your positive experience with X1, and we will pass on your kind comments! Best wishes, Chloe, Copywriter.
5/5
TrustpilotBen was friendly and approachable and…
Ben was friendly and approachable and showed me the building well. He answered any questions I had.
Hi Katy,Thank you so much for your lovely review and taking the time to share your feedback. I am so pleased to hear you’ve had a great experience so far, and I’ll be sure to share your praises with Ben, he really is a credit to the team! I hope you have a fantastic stay with X1 😊
5/5
TrustpilotI had such an easy time filling out my…
I had such an easy time filling out my application due to the fast responding and helpful team. laura in particular was incredible through this process and answered all of my queries super quick and helpfully!
Hello Lou, Thank you for taking the time to leave us such positive feedback. We are thrilled to hear about your 5-star experience with X1. Kind regards, Chloe, Copywriter.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Throughout and after the purchase of an apartment at the above Jayne has dealt with all queries and concerns efficiently and speedily. I have nothing but praise ...Read all 3 from buyers
I have purchased a student unit in X1 liverpool one about two years ago. Since the time when the unit started to be rented out in October 2015 Jayne was in ...Read all 5 from landlords
I would like to thank my current landlord Eoghan for my amazing experience at X1 Liverpool One. I stayed at X1 Liverpool One for 6 months and the experience ...Read all 10 from tenants
Tell us what you need and we'll put you in touch. X1 Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Liverpool.
3 reviews from buyers, rated 5.0 out of 5 on average. For example, Christine wrote: "Throughout and after the purchase of an apartment at the above Jayne has dealt with all queries and concerns efficiently and speedily. I have nothing but praise ..."
5 reviews from landlords, rated 4.8 out of 5 on average. For example, Mori wrote: "I have purchased a student unit in X1 liverpool one about two years ago. Since the time when the unit started to be rented out in October 2015 Jayne was in ..."
10 reviews from tenants, rated 4.0 out of 5 on average. For example, Caoimhe wrote: "I would like to thank my current landlord Eoghan for my amazing experience at X1 Liverpool One. I stayed at X1 Liverpool One for 6 months and the experience ..."
