Trusted Agent profile · Liverpool, Merseyside

X1 Lettings Liverpool reviews from tenants

4.0

★★★★★

10 reviews from tenants · all 1,154 reviews

27 Old Haymarket, Liverpool, Merseyside, L1 6ER

10 reviews of X1 Lettings's Liverpool office come from tenants, rated 4.0 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so.

Reviews from tenants

10 reviews from tenants, from every platform, shown as written. First names only.

5/5

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Tenant

Excellent, outstanding service!

I would like to thank my current landlord Eoghan for my amazing experience at X1 Liverpool One. I stayed at X1 Liverpool One for 6 months and the experience from start to finish was great, Eoghan was always able to assist with anything I needed help with and was always a friendly face to see on site. I have rebooked my room and decided to stay for 48 weeks as I begin my university experience. My studio apartment is the ideal city centre location and close to everything I need and the studio itself is furnished to a very high standard. X1 has lots of accommodation to offer in Liverpool and Manchester so I will definitely be life-long tenants with them after I graduate.

Caoimhe · 28 September 2018

5/5

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Tenant

Lived in the X1 Courtyard for my third year and had a great experience

Entered my third year of university and was looking for somewhere to live that was good priced, stylish and in Liverpool City Centre. I ended up moving into the X1 Courtyard, Ciara McGilloway who works for X1 Lettings was extremely helpful and polite when assisting me in choosing my accommodation, Ciara was also very reachable and responsive in terms of any problems or questions I had whilst living in the Courtyard. My overall experience was brilliant, I am now looking to re book with the X1 and work full time in the City :) :)

Jack · 25 September 2017

4/5

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Tenant

Ease.

If you are struggling to find a proper accommodation, X1 lettings have varieties of accommodation you could choose from. They would not disappoint you! Currently staying at X1 The Studios and David is the manager of this building. Although it is quite a walking distance to University of Liverpool but I am more happy to have him to provide the services, it just makes me as a young teenage girl/student feel more ease when he could provide me with clear answers. It definitely solve my problems and confusion! I would definitely recommend for those who are looking for a place to stay.

Shamine · 11 November 2016

5/5

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Tenant

The team are extremely helpful when help is required, especially David. Also, events are held on a regular basis that help everyone in the complex come together and have a great time. I am really enjoying living in X1 The Studios, and the facilities provided are of a really high standard!

Anonymous · 11 November 2016

5/5

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Tenant

My 1st yr uni accommodation!

Stayed in Borden court first year of university. Although I was worried before hand, it was so easy to make friends! They had alot of moving in parties and events to get involved with. Its also a really sociable environment so met so many great people in the same situation as me! Nothing to fault, staff helped me with move in/outs and got my deposit back quickly! Looking to stay at X1 again this year with friends I met!! Thankyouuuu :);) xx

Jay · 12 August 2018

5/5

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Tenant

Excellent! Ciara McGilloway

Ciara McGilloway is a life saver. Really helpful an excellent agent who kept me updated with everything and made me feel welcome and excited to move into my apartment, I would not be here in Liverpool if it was not for her help and support.. The apartment is well worth the money and in a great location. I love everything about it, this is my first time moving away from home and this place is like as close to home as it could get, Will definitely be staying next year 'hopefully'. Recommend these to anyone.

Nadine · 13 September 2017

1/5

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Tenant

Worst management

I have not experienced such bad management ever. Responding to emails, dealing with issues and communication! I live in the Arndale house in Liverpool and do not recommend at all!! Definitely not good value for money, every peice of furniture has fallen apart! The kitchen area is a hazard, every chair and dining table isn't stable so no one can sit there! My mattress which I have asked to get a new numerous times all the springs stick out and I have caught my foot on poking out springs! None of the locks work so strangers are at ease to enter your living area (also emailed about and got ignored!) Only good thing is location, however in Liverpool there is so many student accommodations in the city centre so I would definitely not book this place!

Ella · 23 March 2016

4/5

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Tenant

Booking my room for the third year

Although it is expensive compared to other sites, you get what you pay for, communications are smooth and you can easily get along with your manager (in my case cameron). Although maintainaince can be slow and you have to keep reminding it does get done and i've just rebooked my room for the third year. Security staff Jed and Ant are very friendly and always present incase of problems or even a chat.

Rahees · 6 December 2016

5/5

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Tenant

Tenant of Multiple Buildings

I lived in both X1 Border Court whilst in my final year of university and then onto The Gallery when I started working. The customer service of the company is what made me want to stay renting with them, and they made the move easy for me. They also offered me several other options when I came to deciding what building to move to. I would recommend renting with X1.

Sc · 6 August 2018

1/5

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Tenant

Worst management ever! X1 Liverpool One

Nothing gets fixed. Emails are repeatedly ignored! Awefull washing machines with mold that everyone ignores. Very poor sound insulation, loud outside.

Des · 11 February 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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What do tenants say about X1 Lettings Liverpool?

10 reviews from tenants, rated 4.0 out of 5 on average. For example, Caoimhe wrote: "I would like to thank my current landlord Eoghan for my amazing experience at X1 Liverpool One. I stayed at X1 Liverpool One for 6 months and the experience ..."

How do you know a review is from one of the tenants?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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