Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google“We recently purchased a house, and Chloe was incredibly helpful throughout the entire process. She provided clear guidance, answered all our questions promptly, and made the experience smooth and stress-free. Her expertise and dedication truly stood out, and we couldn’t be happier with the outcome. I highly recommend Chloe to anyone looking for a knowledgeable and reliable property manager!”
Mafaz · 18 November 2024
Agent replied · 9 December 2024
Hi Mafaz
Thank you so much for sharing your experience! We're thrilled to hear that Chloe made your home buying process smooth and stress-free with her expertise and dedication. We appreciate your recommendation and are delighted to have been part of such an important milestone in your life.
★★★★★ 5/5
GoogleThe transaction was really easy to complete given the complexities from our side. Chloe was patient and guided us through the process. She was always communicating and checking in to ensure everything was going smoothly both with us and from a legal stand point. Appreciate the help, no doubt will have further transactions as we build our portfolio.
Thanks again
M · 2 November 2024
Agent replied · 9 November 2024
Thank you for your kind words! We're delighted to hear that Chloe was able to guide you through the process. We look forward to assisting you with any future transactions as you continue to build your portfolio.
★★★★★ 5/5
GoogleI just wanted to say a big thank you to Joshua at RW Invest Liverpool for all his help and support throughout the process of buying an apartment at One Park Lane.
He’s been great from start to finish, always responsive, helpful, and on top of everything. He arranged the viewing of the apartment and has been following the whole process really closely, making sure everything went smoothly and keeping me updated along the way.
Really appreciate all his guidance and would definitely recommend him to anyone buying through RW Invest.
Mazen · 12 April 2025
★★★★★ 5/5
Trustpilotwhat a great service
what a great service, the right place for the best peace of mind with a trusted service provided. even after sale service is kept the same expectation especially from Joshua ... definitely recommended !!
Talal · 29 September 2026
Agent replied · 16 June 2024
Thank you for your wonderful feedback and recommendation. We’re delighted to hear you received a trusted, reassuring service throughout and after your purchase. Joshua will be especially pleased to know his continued support made such a positive difference.
★★★★★ 5/5
TrustpilotI had a viewing of the Baltic square…
I had a viewing of the Baltic square construction siteAccompanied by Lewis Kckibbin together with a charge hand from NexusI put questions across to Lewis on various details of the site and the apartment I am purchasing, Lewis is very knowledgeable and can answer straightaway with any concerns if not then he would do his upmost to get back to me with an answer very quickly by making contact with the right person in that departmentI was put at ease and like the personable friendly approach I feel that is important to me which is very welcome as a new client, nothing negative at all to saySo far happy with RW, may it continue
Alan · 26 September 2023
Agent replied · 16 June 2024
Thank you very much for your feedback, Alan
★★★★★ 5/5
TrustpilotGreat experience!
Based on my previous experiences; I can clearly say that Adam Burns is a brilliant client care professional who knows the nature of his job well, is knowledgeable, has good communications skills, follows the process for all parties and concludes it quickly. Whenever we had a question, we received a very polite and quick response from him. He is very competent in planning, explaining and implementing processes. By his assistance, we completed the purchasing process in the most comfortable and easy way. We would like to thank him and therefore, the entire RW family for the respect he shows to himself, his work and his clients. I hope we have the opportunity to work again in the future.
Esra · 17 September 2023
Agent replied · 16 June 2024
Thank you, Esra
★★★★★ 5/5
TrustpilotEffortless & Well Managed Enablers
We are very happy to be able to be involved in the promising transition of the cityscape of Liverpool with purchasing a flat with the help of RW Invest. Had a fast & smooth purchase thanks to Adam who had his hands on the entire process and was eager to answer our all on the fly questions and coordinated different stakeholders to be efficient as possible in such a complex & important task. We certainly recommend anyone who is willing to be involved in this type of investment to reach out to RW Invest.
Efe · 17 September 2023
Agent replied · 16 June 2024
Thank you for your feedback, Efe
★★★★★ 4/5
TrustpilotApartmenet in Liverpool
I recently had the privilege of working with an exceptional real estate client manager who played a pivotal role in helping me secure a contract to buy an apartment in Liverpool. special thanks to Kharym Rsool and Chloe. From our very first interaction to the moment the deal was sealed, their professionalism, expertise, and dedication were nothing short of outstanding.First and foremost, communication was a key highlight of this experience. My client manager was always just a phone call or email away, promptly addressing any questions or concerns that arose throughout the process. Their responsiveness instilled confidence and ensured that I was well-informed at every step. They not only communicated effectively but also listened attentively, understanding my specific needs and preferences to tailor their services accordingly.
Mo · 16 September 2023
Agent replied · 16 June 2024
Thank you for your feedback, Mo
★★★★★ 5/5
TrustpilotDream team!
Lewis and Peter were absolute stars. They’re both so accommodating and made me feel secure in my experience as a first time buyer. Lewis showed us the flat and let us take our time, answered our questions with patience, and even made it feel like a fun experience. If you sold tickets, I’d be back! 😂
VICTORIA · 12 December 2024
Agent replied · 23 December 2024
Hi Victoria,Thank you so much for sharing your positive experience with Lewis and Peter! We're thrilled to hear they made your first-time buying experience enjoyable and comfortable. Your kind words have surely made their day. If you have any future needs or questions, feel free to reach out. Enjoy your new flat!
★★★★★ 5/5
TrustpilotTiarnan Carlin (Sales) and Rachael…
Tiarnan Carlin (Sales) and Rachael Barkley (Client Care Executive) are the best estate agency team I have worked with.I had already planned to invest in another development before Tiarnan approached me, but finally decided to invest in a new program through RW Invest due to Tiarnan`s professional and informative introduction and analysis of property investment market. When I struggled to understand the purchase process as it involved a tax complication, Tiarnan patiently explained to me repeatedly, helping me to be able to move on with the process especially as the exchange date was close.Rachael is very competent in her work, supportive, thoughtful and trustworthy. I felt being well looked after during the whole process. She has been in constant communication with me and taken extra work to help to coordinate between me and solicitors. I truly appreciate what she has done to smooth the process and freed me from the stress of unresponsive solicitors.Tiarnan and Rachael give me more confidence to invest through RW Invest this time and in the future.
Property · 8 September 2023
Agent replied · 16 June 2024
Thank you very much for your kind feedback
★★★★★ 5/5
TrustpilotA million thanks
I met Joshua at the time I decided to invest and he was full supportive with all Invetment journey and he helped me with my decision and provided me with all analysis scenarios that I requested, after taking decision of investment and after paying the reservation fee my file moved to Adam who started with a journey of executing the exchange contract, with time zone difference between my country and UK Adam was full supportive for every question and/or clarification that I needed, he never give up from my tones of questions Finally, I see RW is one of the best combat to deal with, and this is the first flat I invest with RW but of course it won’t be the last Thank you Joshua and Adam for your amazing service Thank you RW
Nadim · 31 August 2023
Agent replied · 16 June 2024
Thank you for your feedback, Nadim
★★★★★ 1/5
TrustpilotBEWARE!
BEWARE!I would avoid any purchases using this company.I was persuaded by a very pleasant selling agent, to invest in two properties over 5 years ago both were being developed by YPG. One went bankrupt and the other one has been continuously delayed again and again. I must warn anyone contemplating in investing in any YPG project or in any RW Invest promoted scheme! I have completely lost any faith in humanity
Amber · 5 February 2024
Agent replied · 16 June 2024
Dear Amber,Thank you for your feedback.When we initially agreed to market these properties all relevant due diligence was carried out and the developer had a proven track record of completed developments in the same area which were fully tenanted and paying assured rent in full and in a timely manner. Given this was the case, there was no cause for concern. Whilst it is regrettable that the projects referred to in your feedback later encountered difficulties, those difficulties were as a result of various economic factors, including but not limited to the Covid-19 Pandemic which impacted the construction industry across the UK, and the continuously changing nature of the pandemic and restrictions imposed on the construction industry further compounded these difficulties. Given the above, these difficulties could not have reasonably been foreseen at the time the properties were marketed. The first development referred to in your feedback faced challenges as a result of rising material costs combined with supply chain issues throughout the global pandemic, amongst many other challenges arising throughout that period. These difficulties occurred throughout the Covid-19 pandemic, and at the time RWinvest reached out to all investors to inform them of this and worked with closely with the administrators in an attempt to facilitate the best possible solution and attempt to achieve the best possible outcome for investors. One proposed solution was, without obligation, to assist investors to purchase the site out of administration using deposits already paid, and we would then help in appointing the relevant professional team of Architects, Quantity Surveyors, and Construction Managers etc. to finish the development. Unfortunately we did not receive sufficient response to this proposal and therefore the development remained with the administrators who are still in communication with all investors. The second development referred to in your feedback encountered almost identical issues, however as the construction on that development was further progressed, several blocks were able to be completed using materials already on site, and we will continue to monitor the situation to assist wherever possible.Please be assured we do understand and share in your frustrations, and whilst it is regrettable that you remain unhappy with the progress so far, we can assure you that our clients best interests are always our focus and we will always do everything possible to assist in any way that we can. RWinvest.
★★★★★ 5/5
TrustpilotI can’t speak highly enough of all the…
I can’t speak highly enough of all the staff at RW Invest. This is the purchase of my second apartment and couldn’t be more pleased with the professionalism and conduct of all I come into contact with. A very special shout out to Lewis who goes the extra mile to meet and answer all pertinent questions. So attentive and professional, a credit to and a big asset to the firm. Also Thomas who goes out of his way to find answers to any queries you may have. Highly recommend RW Invest, you are in good hands.
Margaret · 16 June 2023
Agent replied · 16 June 2024
Thank you for leaving your feedback
★★★★★ 5/5
TrustpilotThank you Daniel Chapman. Excellent standard of customer service...
It was a pleasure to be shown around our investment by Daniel Chapman. Daniel was a true professional, answering our queries in the most in-depth way possible and with the insight we needed, to feel the additional confidence. Upon request, Daniel went out of his way to show us around the community, adding further assurance to our investment. It was great to see the location, connectivity and accessibility of the property to the wider Liverpool community. Thank you Daniel, for the value added service. Greatly appreciated. Keep up the excellent standard of customer service.
Davinder · 21 May 2023
Agent replied · 16 June 2024
Thank you very much
★★★★★ 5/5
TrustpilotExceptional Service and Seamless Transaction
As a first-time real estate investor in the UK, I recently had the pleasure of working with RW Invest, and I must say that I was extremely impressed with their service. From the beginning, they displayed professionalism, dedication, and a genuine commitment to ensuring my investment journey was successful and stress-free.The journey started with my initial deposit for a 4-bedroom property, which unfortunately didn't work out due to associated government charges which I wasn't aware of and prepared for. However, I was impressed by how RW Invest handled the situation. They prioritized my interests and ensured I didn't lose money by promptly offering me an alternative, more affordable property. This level of transparency and genuine concern for my investment's security impressed me.I enjoyed working with Chloe, the Associate Client Care Manager, throughout the process. Chloe's outstanding commitment to customer service was evident from the first interaction. Chloe was incredibly responsive and consistently kept me informed at every transaction stage, paying attention to detail and willing to go the extra mile to ensure that all the necessary documents were promptly delivered and accurately signed.Chloe was always available to provide guidance and support, with exceptional communication skills and a proactive approach that made the process smooth. I would also like to commend RW Invest for their perseverance in finding the right solicitor to handle the transaction. Although we went through two solicitors who couldn't meet my expectations, RW Invest didn't give up and eventually connected me with a third solicitor who was an absolute delight to work with. Their expertise and efficiency contributed greatly to a stress-free exchange process.Overall, I am extremely pleased with the service I received from RW Invest and would highly recommend them to anyone looking to invest in real estate in the UK. Their commitment to customer satisfaction, transparent communication, and ability to adapt to unforeseen circumstances truly makes them a joy to work with.For the exceptional service provided by Chloe and the entire team at RW Invest, I have no hesitation in awarding them a well-deserved 5-star rating.Disclaimer: This review is based on my personal experience as a real estate investor and does not constitute financial or investment advice.
TAYO · 16 May 2023
Agent replied · 16 June 2024
We really appreciate you leaving your comments
★★★★★ 5/5
TrustpilotKallum Holmes exceptional customer
Kallum Holmes provided me with an exceptional customer service ie timely responses even at late hours, clear guidance on needed actions results in completion of contract exchange in a smooth and timely manner.
Elie · 2 September 2026
Agent replied · 24 September 2026
Thank you for your fantastic feedback. We’re delighted to hear that Kallum’s clear guidance, responsiveness and support helped make your contract exchange smooth and timely. We’ll be sure to pass your kind comments on to him.
★★★★★ 5/5
GoogleI got introduced to the team through a friend sometime late 2023.
Excellent team right across board.
Very helpful and always happy to help with any queries .Replies were also always prompt .
Adam was exceptionally brilliant .Guided us through the process from the get go .
Overall I have enjoyed the process and I would highly recommend them to anyone .
Bravo guys!!
Keep up the good work .
Femi · 19 January 2024
Agent replied · 17 June 2024
We appreciate the positive feedback
★★★★★ 5/5
TrustpilotExcellent service
Excellent service.
Kullam has guided us with all the procedures.
Timely and quick response. Very satisfied and happy with the service throughout our registered with them.
Great
Nuzhat · 9 October 2026
Agent replied · 10 October 2026
Thank you for your kind review. We’re delighted that Kallum guided you through the process and provided prompt support throughout. It’s lovely to hear you were so happy with the service.
★★★★★ 5/5
TrustpilotI am more than happy to write a…
I am more than happy to write a positive review for Rachel from RW Invest North. Her support and guidance throughout the process were exceptional. I was initially apprehensive, but Rachel helped me understand every step of the process and was always available to answer my questions. Her knowledge of the industry was evident, and her ability to explain complex ideas in simple terms made me feel confident in my investment decision. She listened to my needs and preferences and provided me with options that were tailored to my specific goals. Working with Rachel was a truly positive experience, and I highly recommend her services to anyone looking to invest in the property market. Her professionalism, dedication and commitment to ensuring her clients are satisfied, is admirable. I wouldn’t hesitate to work with Rachel again in the future.
Dani · 18 April 2023
Agent replied · 16 June 2024
Thank you for leaving your experience for others to see
★★★★★ 5/5
TrustpilotVisit to the OBS site - checking on progress
Thanks to Gary from RW Invest in showing me and my mother around today at the OBS site.Due to the delays from the various pandemic impacts and Suez Canal it was great to be able to go and see the progress on my units as well as the completed ones - all are looking great.The team on site from Paul to Phil and reception team as well as the builders around - all super friendly and welcoming even though we were disturbing their work.Looking forward to seeing all the area finished and know it will be a great location for people to move in to in due course
Matthew · 13 April 2023
Agent replied · 16 June 2024
Appreciate your positive comments
★★★★★ 5/5
GoogleExcellent team. Hamid, Bradley and Adam were too good. Adam ensured smooth exchange and completion on the same day with good co-ordination with all the parties and solicitors involved
Ravi · 2 September 2025
Agent replied · 9 September 2025
Hi Ravi,
Thank you so much for your kind words! We're thrilled to hear that Hamid, Bradley, and Adam provided such excellent support. It's great to know that Adam's coordination made the process smooth for you. We'll be sure to pass along your appreciation to the team!
★★★★★ 5/5
TrustpilotRW Invest Team
All the property buying process went very smooth thanks to RW Invest team Joshua James, Tony Lum.
Always providing assistance and feedback on time.
Many thanks guys!
Nikos · 3 October 2026
Agent replied · 10 October 2026
Thank you for your kind review. We’re delighted that Joshua, Tony, and the wider RW Invest team made your property-buying process smooth and kept you updated throughout. We’ll be sure to share your lovely feedback with them.
★★★★★ 5/5
GoogleThis was my second investment with RW invest, and I found the team to be very helpful in finding the best deal which suited my needs/budget and easing any concerns. Can't recommend RW invest highly enough and would certainly use them again. Special mention to Ruairi who managed the sales and Adam Burns who is managing the after care.
Martyn · 26 July 2024
Agent replied · 25 August 2024
Hello Martyn,
Thank you so much for sharing your positive experience!
We are so pleased to hear that you would consider recommending us to others. Don’t forget to take advantage of our referral scheme when spreading the word!
★★★★★ 5/5
TrustpilotInvesting with RW Invest again!
This is the second time I've invested through RW Invest. As an offshore investor, I trust RW Invest to identify the right property, negotiate on my behalf and provide true account and an honest opinion. The team at RW were friendly, replied to queries quickly and ensured that the transaction went through smoothly. Special thanks to Michael B for holding my hand (and passing the smelling salts) throughout the process.
Ayesha · 13 December 2023
Agent replied · 16 June 2024
Thank you for sharing your experience
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.