Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotInvesting with RW Invest again!
This is the second time I've invested through RW Invest. As an offshore investor, I trust RW Invest to identify the right property, negotiate on my behalf and provide true account and an honest opinion. The team at RW were friendly, replied to queries quickly and ensured that the transaction went through smoothly. Special thanks to Michael B for holding my hand (and passing the smelling salts) throughout the process.
Ayesha · 13 December 2023
Agent replied · 16 June 2024
Thank you for sharing your experience
★★★★★ 5/5
TrustpilotRW Invest provided outstanding service
The RW Invest staff were respectful, informative and professional throughout the selection and purchasing processes. Saj and Alex were able to negotiate the deal that I was happy with. Adam guided me through the settlement process and provided expert advice to both me and the solicitors. The team at RW Invest made my property transactions seamless and were there to explain and answer all my questions with honesty and clarity.
Martin · 11 December 2023
Agent replied · 16 June 2024
We appreciate your comments
★★★★★ 5/5
TrustpilotVery professional set-up!
We really appreciate the regular check-ins, reminders and follow-ups from Adam & Team performed in a discreet and subtle manner. Adam was always available and prompt in dealing with our queries and helped smooth the process when working with lawyers and conveyancers. Based on the experience thus far working with RW Invest, my wife and I are highly likely to work again with the company
Kumaran · 18 March 2024
Agent replied · 16 June 2024
Hello Kumaran, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
TrustpilotWonderful experience with RW right from purchase to completion
I dealt with Aaron Serrao who understood my investment requirements well. He found me the property, kept me up to date with the development and answering my questions. Then, Thomas Southern and Lewis McKibbin well arranged us a completion site visit. Lewis McKibbin showed us around our finished apartment and the facilities available in the development. He also briefed us the surrounding developments since it was our first property investment in Liverpool.Lewis was a polite gentlemen. He was very helpful, knowledgeable and answered all questions that we had. Our overall experience with RW Invest has been positive from the start. I would definitely look to them again for another property.Kenith Tam
Kenith · 14 February 2023
Agent replied · 16 June 2024
Thank you for your positive feedback
★★★★★ 5/5
TrustpilotExcellent Customer Service from Kallum Holmes
Kallum Holmes from RW Invest was a great host showing us around our new apartment in Liverpool. He made sure that we had plenty of time to inspect the apartment and allowed us to visit the other parts of the complex that made the development unique. He even took time to give us a tour of the surrounding are since it was out first time in Liverpool. Our overall experience with RW Invest has been positive from the start and Kallum made even better!I would definitely look to them again if I was in the market for another property.
David · 7 February 2023
Agent replied · 16 June 2024
Thank you for taking the time to leave your feedback
★★★★★ 5/5
TrustpilotFantastic experience
This was my second investment with RW invest, and I found the team to be very helpful in finding the best deal which suited my needs/budget and easing any concerns. Can't recommend RW invest highly enough and would certainly use them again. Special mention to Ruairi who managed the sales and Adam Burns who is managing the after care.
Martyn · 26 June 2024
Agent replied · 23 August 2024
Hello Martyn, Thank you so much for sharing your positive experience!We are so pleased to hear that you would consider recommending us to others. Don’t forget to take advantage of our referral scheme when spreading the word!
★★★★★ 5/5
TrustpilotGood After care Service
As expected, there are always unexpected issues, especially after the purchase a new build.Kallum took ownership, as the agent and interface with the Developer, the Management agent etc, to get all post completion issues resolved for me.This is really helpful as the flat is located in a city that I do not reside in, so logistics was tricky but Kallum made it easy
Lami · 12 April 2024
Agent replied · 16 June 2024
Hello Lami, Thank you for your positive feedback. We’re glad to hear your issue was resolved. We always strive to communicate promptly with investors and work tirelessly to resolve any issues quickly. Please don’t hesitate to reach out if you ever need our assistance in the future!
★★★★★ 5/5
GoogleWe like so much for Adam Burn' kind and thoughtful support! He has provided us by far the best UK property sales support we've experienced so far!
Yi · 12 September 2026
Agent replied · 12 October 2026
Thank you so much for your lovely review. We’re delighted to hear that Adam’s kind and thoughtful support made such a positive impression. Providing an excellent experience throughout the property-buying journey is very important to us, and we’ll be sure to pass on your kind words to Adam.
★★★★★ 5/5
TrustpilotTreated with Respect
My recent site visit with Lewis McKibbin of RW Invest is most encouraging and enlightening. Lewis is not only thorough but have also paid attention to details that were very relevant to us as first time UK investors. He took time to understand our concerns about the Element property development, ensuring that we are well informed of the current property market conditions around the development. Lewis' responses are very respectful and informative. He also provided us with full PPE for the site inspection. We are just as impressed with the Site Supervisor's knowledge of the status of the development. Overall, we felt a lot more confident of our investment with RW Invest after the site visit.
Constance · 25 December 2022
Agent replied · 16 June 2024
Thank you very much, Constance
★★★★★ 5/5
TrustpilotFrom viewing to completion
From viewing to completion, RW Invest was fantastic! Tony & Chloe were looking after me throughout the process and were so helpful in chasing open issues and providing advice!
Yannick · 8 May 2026
★★★★★ 5/5
TrustpilotGreat experience
Adam is a very kind professional who thinks along with the customer/client. Highly recommended!
Max · 18 December 2025
Agent replied · 23 December 2025
Thank you for your kind words and for recommending Adam! We’re glad to hear he provided such a positive experience and worked closely with you. Your feedback means a lot to us!
★★★★★ 5/5
TrustpilotBig thumbs up for the service of the…
Big thumbs up for the service of the RW-team, especially Adam Burns and Lewis Mckibbon. Adam has assisted me with patience and expertise in the process of buying a property and Lewis has provided me with the upmost service with regard to visiting the appartement when I was in Liverpool.
Sanne · 21 October 2024
Agent replied · 16 June 2024
Hi Sanne,Thank you so much for your kind words! We're delighted to hear about your positive experience with Adam and Lewis. Your satisfaction is our top priority, and we’re thrilled they could assist in making your property purchase smooth and enjoyable. If you have any more questions or need further assistance, feel free to reach out.
★★★★★ 5/5
TrustpilotKallum Holmes …
Kallum Holmes demonstrated exceptional dedication in handling
the purchase of my car parking space.
His effort was remarkable and made my purchase completely effortless.
Thank you .
Kalani · 4 September 2026
Agent replied · 24 September 2026
Thank you for your wonderful review. We’re delighted to hear that Kallum’s dedication and support made purchasing your parking space such a smooth and effortless experience. We’ll be sure to pass on your kind words to him.
★★★★★ 5/5
TrustpilotExcellent Customer Relations
We are in the process of purchasing an off-plan apartment in a new development in Liverpool and whilst it is not yet finished, we asked for an opportunity to visit the show flat. Dan liaised with us over this and worked to fit a visit in to our schedule and not his own. A couple of minor glitches (created by us!) were dealt with and sorted quickly and efficiently by him and nothing was too much trouble.We raised questions about furniture, and specific requests regarding how and where furniture could be distributed when the time came close to completion. These were discussed and solutions potentially found, again without any fuss.We are regularly updated with progress of the development.All round, a very good service with excellent customer relations.
Bob · 6 November 2022
Agent replied · 16 June 2024
Thank you Bob. We are glad to see you are happy with the visit to the property and the service you have received.
★★★★★ 5/5
GoogleWe have invested in an apartment in Liverpool. The RW Invest staff has been extremely helpful, answering all the questions with patience.
Magie · 5 October 2026
Agent replied · 17 June 2024
Thank you Magie!
Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
TrustpilotHighly recommended
Highly recommended , very professional organisation. Very professional service and provided all answer that question in your mind . I would suggest strongly to use this service.
SALEHA · 1 September 2026
Agent replied · 24 September 2026
Thank you for your wonderful recommendation. We’re delighted you found our service professional, helpful and clear throughout. It was a pleasure to assist you, and we truly appreciate your feedback.
★★★★★ 4/5
TrustpilotWe bought an investment property with…
We bought an investment property with RW Invest. Rachael from the Care team provided us with excellent service, following up frequently both the developers solicitors and our own solicitors to ensure we exchanged within the timelines. The main reason for taking off a star is because dealing with the sales team prior to being handed off to the Care team was stressful. There was a constant sense of urgency and needing to make a decision right away else you will miss out.
Ppim · 20 October 2022
Agent replied · 29 August 2024
Thank you very much for your kind feedback
★★★★★ 4/5
TrustpilotOverall it has been a satisfactory…
Overall it has been a satisfactory experience with RW team in terms of purchasing a off plan flat. I am still right at the beginning of the process and still a long way to go to complete the purchase. Lewis Sweeting was very helpful and had lot patience to take me around to the site and show a flat by the same developer. Lewis Francis & Chloe Walker did a brilliant job in answering all our questions especially in the background of economic chaos and uncertainty. Very helpful but at the same time not being pushy. Daniel Stewart has made few other doubts clear to us before we made a final decision. Overall it's an excellent team at RW. Hope it all goes well.
SS · 19 October 2022
Agent replied · 29 August 2024
Thank you for your kind feedback on your experience so far.
★★★★★ 5/5
GoogleGREAT SERVICE SO FAR ALTHOUGH THERE WAS A SLIGH DISCREPANCY AT BEGINNING BUT WAS SORTED RAPIDLY AND A GOOD SERVICE AFTER
Ian · 7 October 2026
Agent replied · 12 October 2026
Thank you for your positive feedback. We’re pleased the initial discrepancy was resolved quickly and that you’ve been happy with the service since.
★★★★★ 5/5
TrustpilotExcellent team 👌🏾
I got introduced to the team through a friend sometime late 2023.Excellent team right across board.Very helpful and always happy to help with any queries .Replies were also always prompt .Adam was exceptionally brilliant .Guided us through the process from the get go .Overall I have enjoyed the process and I would highly recommend them to anyone .Bravo guys!!Keep up the good work .
Femi · 10 January 2024
Agent replied · 16 June 2024
We appreciate the comments
★★★★★ 5/5
GoogleMy experience with RW Invest is positive. My contact person Adam Burns is committed and helpful and has a good eye for what service provision entails. The collaboration was mostly pleasant and this was one of the reasons why we were able to complete the purchasing process successfully
W · 26 October 2024
Agent replied · 17 June 2024
Hello W B, thank you for your review!
We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
TrustpilotExcellent customer service
Excellent and personalised customer service from start to finish. Lee Blackie made the purchasing super easy. I was a first time investor and put my trust in him to work in my best interests, securing the most effective deal. Chloe Walker was very helpful at the next stage and took the time to check in regularly via email and by telephone, answering queries thoroughly and effectively. I certainly would not have invested without Lee's support and guidance and can't rate him and Chloe highly enough.
Ken · 22 September 2022
Agent replied · 16 June 2024
Hi Ken, appreciate the feedback. Thank you very much for sharing your experience.
★★★★★ 5/5
TrustpilotParliament Square Development
Today Hannah took us round Block D in Parliament Square to see an apartment; the development was not completed but Hannah was helpful in coordinating our visit to the apartment.She also took us round to another block in the development to see the facilities which were impressive, consequently we were reassured that we made the right investment.
Gordon · 20 May 2024
Agent replied · 16 June 2024
We appreciate you leaving your positive comments and are glad you are satisfied with our service as well as the quality of site on the back of Hannah's viewing support.
★★★★★ 5/5
GoogleI had a fantastic experience with RW Invest. Bradley from the sales team was extremely professional, knowledgeable, and supportive throughout the process, always making sure I was well-informed and comfortable with each step. After completion, Chloe from the client services team was outstanding. She consistently went above and beyond, keeping me updated, answering questions promptly, and ensuring I felt supported through every stage of the process. I would highly recommend RW Invest!
Demetria · 19 August 2025
Agent replied · 9 September 2025
Hi Demetria,
Thank you for sharing your experience! We're thrilled to hear that Bradley and Chloe provided you with such exceptional support throughout your journey. Our team strives to ensure every step is seamless and that you're kept well-informed. Your recommendation means a lot to us!
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