Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would like to commend Adam Burns for his exceptional support during the exchange process. Adam was consistently informative, ensuring all parties were well-updated and demonstrating a proactive, approachable attitude throughout. …
Ahmad · 16 December 2025
Agent replied · 25 December 2024
Thank you for taking the time to share your experience. We're delighted to hear about the exceptional support Adam provided during the exchange process. It's great to know his proactive and approachable attitude made such a positive impact … More
★★★★★ 5/5
TrustpilotI had recently purchased my second…
I had recently purchased my second property with RW invest. Josh and Adam were really helpful and patiently explained about the property, flexible with my needs and clarified all the questions I had in my mind. I would definitely recommend them! All the best.
Homeowner · 21 August 2025
Agent replied · 24 October 2024
Thank you for your kind words and for choosing us again for your property investment! We're delighted to hear that Josh and Adam were able to assist you effectively and patiently. Your recommendation means a lot to us, and we wish you great success with your new property!
★★★★★ 5/5
TrustpilotEngaging with clients from different parts of the world…
I have witnessed Chloe engaging with clients from different parts of the world. I happen to be one of them. I can say that Chloe’s engagement relies on:• Integrity: Chloe radiates honesty and truthfulness in dealing with the client• Competence: Chloe’s interpersonal knowledge and skills on the job are second to none• Consistency: Chloe is super reliable with good judgment in handling situations• Openness: Chloe goes the extra mile to share necessary information with the client• Promptness: Chloe laser beam focus on answering client’s call redefines what it means to “be there” for the client.To me, this is what defines trustworthiness. Why is this important in a client relationship, you may ask? Simply put, managing complex client relationships across distance heavily relies on exhibiting such trust factors. On the job, I have witnessed Chloe embodying integrity, competence, consistency, openness, and promptness. Lucky is the client.
Michel · 19 March 2024
Agent replied · 16 June 2024
Thank you Michel! We are delighted to hear your feedback on the service you have received from Chloe in dealing with your property purchase!Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
TrustpilotI would like to commend Adam Burns
I would like to commend Adam Burns for his exceptional support during the exchange process. Adam was consistently informative, ensuring all parties were well-updated and demonstrating a proactive, approachable attitude throughout.His dedication to addressing queries promptly and facilitating a smooth process was truly impressive. Adam’s professionalism and willingness to help made a significant positive impact, and he is a valuable asset to the team.
Ahmad · 12 December 2024
Agent replied · 23 December 2024
Thank you for sharing your positive experience. We're thrilled to hear Adam provided exceptional support and facilitated a smooth exchange process for you. Your commendation will be passed along to him and the team. Your feedback is invaluable and greatly appreciated.
★★★★★ 4/5
GoogleI recently completed the exchange on my property purchase with RW invest, and I’m pleased to say the entire process was smooth, professional, and efficient from start to finish.Their professionalism and commitment to client service really stand out.
Thanks to Adam & Sean
SUJAY · 19 August 2025
Agent replied · 9 September 2025
Hi Sujay,
Thank you for sharing your positive experience! We're thrilled to hear that the process was smooth and professional for you. We'll make sure to pass on your kind words to Adam. If you need any further assistance in the future, feel free to reach out.
★★★★★ 5/5
TrustpilotExcellent experience !!
This was my second unit purchase with RW invest, and I found the team to be very helpful in finding the best deal which suited my needs and budget. Arjun Surana, Adam Burns were really processional in answering all questions, Excellent follow up and ensures your property purchase are smooth from the start to end and supporting throughout the purchase/exchange of contract process.I highly recommend anyone to purchase their property with RW Invest.
Dhote · 11 July 2024
Agent replied · 23 August 2024
Thank you for your review, Dhote!It’s really great to hear that everything went smoothly with your investment journey, and we are grateful that you chose RWinvest.We have years of experience supporting investors who wish to grow their property portfolio, and we can’t wait to assist you again!
★★★★★ 5/5
TrustpilotRW Invest are outstanding!
I've been a client of RW Invest for 18 months and I've just reserved my third property with them. Daniel Chapman is my Client Relations Manager and he is a pleasure to work with. His care & attention to detail, assessing and understanding my needs as an investor are second to none. There are many property developers and property investment companies in the market but I will deal exclusively with RW Invest. They really do listen to their clients and assist in building a long term investment strategy. 10/10
Mac · 29 February 2024
Agent replied · 16 June 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
TrustpilotRW Invest are outstanding!
I've been a client of RW Invest for 18 months and I've just reserved my third property with them. Daniel Chapman is my Client Relations Manager and he is a pleasure to work with. His care & attention to detail, assessing and understanding my needs as an investor are second to none. There are many property developers and property investment companies in the market but I will deal exclusively with RW Invest. They really do listen to their clients and assist in building a long term investment strategy. 10/10
Spencer · 29 February 2024
Agent replied · 23 August 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
Trustpilothappy purchase
The whole team of RW Invest has been amazing, all are friendly, professional and working around the clock to help me. Sami Abdul helped me with the purchase and came up with a few flexible payment plans, I can't thank him enough, stay up late to show us the development plan and pictures online to show us that we really had made the right decision in the purchase.Adam Burns was helping me with the legal purchase side of things with patience and support, giving me good advice and help with my solicitor side of queries as well. Their recommended Legal company processed the whole purchase SO FAST, I am amazed. I have just got a call from the After Sales Team for the development progression with pictures and updates. All is good, I highly recommend using their service.
May · 2 February 2024
Agent replied · 16 June 2024
Thank you for sharing your positive feedback. Time is of the essence for our investors which is why we will always act as quick as we can.
★★★★★ 5/5
TrustpilotWe have just completed on our first…
We have just completed on our first investment property with RW invest and i have to say the process was extremely easy and straightforward. The team are very friendly and easy to talk to.A special thanks to Chloe for always taking the time to reach out to us and make sure we was happy with everything and to answer any questions quickly that we had.
Paula · 23 October 2024
Agent replied · 23 December 2024
Hi Paula,Thank you so much for sharing your experience! We're thrilled that the process was easy and straightforward for you. We're glad you felt happy with everything and had your questions answered quickly. If there’s anything else we can do to assist, feel free to let us know.
★★★★★ 5/5
TrustpilotProperty Purchase Manchester
I have purchased a property development through RW Invest in the centre of Manchester. For each stage of the process I have been given amazing support and consideration. I thank each member of the team Hamid, James and Adam. In particular Adam who was my Client Support and helped me understand each stage of the process as this was my 1st investment property purchase. I would happily do business with RW Invest in the future.
Paul · 28 April 2024
Agent replied · 16 June 2024
Hello Paul, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
GoogleI recently made my first purchase through RW Invest and wanted to express my gratitude for the excellent support I received throughout the process. James and Adam from the sales and client teams were incredibly helpful. James was insightful in understanding my requirements and providing me with suitable options, while Adam offered fantastic support during the pre-sales process. Thank you both for making this a smooth and positive experience!
Kiran · 11 August 2024
Agent replied · 25 August 2024
Thank you Kiran!
Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
TrustpilotEarning client trust across cultures
We met Kallum from RW Invest on a short notice while visiting Liverpool. To be honest, we felt at home during our visit the minute we met. Kallum was waiting for us to walk us up, did a mini-tour visit of the facility, and candidly answered all of our questions regarding the unit. He took notes for our inquiries, and wrote us back the following business day. He then walked us around for a tour of the intended investment. Curteous, meticulous and helpful, we cannot have asked for more professionalism on the job. Kallum radiates honesty which builds on the trust factor that client expects, especially across cultures.
Michel · 10 January 2024
Agent replied · 16 June 2024
Thank you. We really appreciate your positive feedback
★★★★★ 5/5
TrustpilotI wish I’d have given them -1
I wish I’d have given them -1. I completed everything and exchange occurred in Sep 2023 in which I was meant to get my net rental assurance towards end of Dec 2023. I have been chasing the company for so long with no respect to my emails. Worst investment I have ever made and highly not recommend.Update: One of their team called Peter was outstanding and super helpful so he reached out in no time and ensured someone from Legacy get back to me and my rent was transferred within 24 hours so that was outstanding performance from him after months of chasing. Thanks Peter
MOHAMED · 9 January 2024
Agent replied · 16 June 2024
Hi Mohamed, thank you for your positive feedback. Glad we were able to help.
★★★★★ 5/5
TrustpilotI recently made my first purchase…
I recently made my first purchase through RW Invest and wanted to express my gratitude for the excellent support I received throughout the process. James and Adam from the sales and client teams were incredibly helpful. James was insightful in understanding my requirements and providing me with suitable options, while Adam offered fantastic support during the pre-sales process. Thank you both for making this a smooth and positive experience!
Mr · 7 August 2024
Agent replied · 23 August 2024
Thank you Kiran! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
TrustpilotHighly impressed by the exceptional services
I was highly impressed with the clear and timely communication throughout the service. Chloe kept me informed at every stage, ensuring a smooth and transparent process. The quality of service provided by Chloe exceeded my expectations. Attention to detail, thoroughness, and a commitment to excellence were evident in every aspect of the service. On number of occasions, where I needed some issues (Legal documentations) resolved, Chloe was quick to address them. The problem resolution skills demonstrated were commendable and contributed to a positive overall experience I had. The service I received so far has been exceptional and very happy that I have been attended to by Chloe Walker.
Omands · 4 January 2024
Agent replied · 16 June 2024
We appreciate the positive comments left by you
★★★★★ 5/5
TrustpilotFriendly, professional and helpful ..
I am delighted to be able to provide positive feedback on my ongoing business relationship with RW Invest. Over a couple of years acquaintance now - and one business deal successfully concluded - and another underway, I have found the whole team to be thoroughly professional and helpful at all times. Special thanks to Daniel Chapman and Daniel Jarrett for their assistance with the above.l
Roger · 2 October 2024
Agent replied · 24 October 2024
Thanks for sharing your positive experience! We're thrilled to hear that Daniel Chapman and Daniel Jarrett have been so helpful. Your ongoing business means a lot to us, and we're excited to continue working with you on future projects.
★★★★★ 5/5
TrustpilotRe sale of unit
I bought a unit with Rw invest, and when it came to selling the unit again…they was excellent! Special mention to Daniel chapman because when it was a little stressful at times he chased everything up with the solicitors and the buyers. He was unreal, he really kept my mind calm and assured! When I am ready to buy another property again I’ll definitely be in contact. Thankyou Dan again
Regan · 8 July 2024
Agent replied · 23 August 2024
We are thrilled to hear about your positive experience working with RWinvest, and we’re grateful that you would consider working with us again. We pride ourselves on our many returning clients and always ensure their experience is just as positive as the previous time.We hope to hear from you again soon!
★★★★★ 5/5
TrustpilotVery professional and effective service
I have been working with RW Invest for quite a while for my international investments. The professionalism, the service, financial analysis, follow up have been great.I would like to thank Ryan Dunning for all his financial analysis and project walk through, for responding to all of my questions on a timely manner and Adam Burns for being a bridge between the solicitors and I, helping with questions that I had during contract phase, making sure that nothing went through the cracks. Thank you both for putting my mind at ease as an international investor! I love working with you guys..
Banu · 22 November 2023
Agent replied · 16 June 2024
Thank you, Banu
★★★★★ 5/5
TrustpilotAfter sales service.
I took completion of my apartment in One Baltic Square last week. Kallum Holmes met me on time at the site to go through snags. There were only a few minor items and everything got rectified on the day. They could not do more to make sure I was happy with the apartment and nothing was too much trouble. This was after I had paid for completion so good and reliable after sales service. Thanks RW.
Tham · 5 February 2024
Agent replied · 16 June 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
TrustpilotDelightful experience
My wife and I were apprehensive at first,being overseas buyers. But RW Invest made it smooth and seamless thru ought. Michael Brailsford truly went out of his way to address all our concerns and questions and being available anytime we had to connect. After property selection he handed it over to Rachael Barkley from client care team. True to form Rachael is a thorough professional and has the clients satisfaction foremost. It was really re assuring to have her follow up on each and every step of the exchange process and making sure the process was smooth and easy.Her pleasant personality and attention to detail made it a delightful experience.If you ever get a chance to work with RW invest, make sure you ask for these 2 professionals. Thank you Rachael and Michael!-Irfan and Aneela
Aneela · 2 November 2023
Agent replied · 16 June 2024
Thank you, Aneela
★★★★★ 1/5
Trustpilotthey lie about the deal they make just…
they lie about the deal they make just to get the sale so be carefull.the solicitors they recommend namely Excell law are in the developers side rather than your side,I am thinking of taking this matter up with Law society.The development overall is ok, the cinema rooms a joke, a tv with a couch in front lol 😂 the rental return yet to be seen what amount will land in my account, aint got much faith in that too, in reality i just got tangoed.Louise Mcgibbon was excellent in showing us around and gets full marks ✅
Touchwood · 23 October 2023
Agent replied · 16 June 2024
Dear 'Touchwood Floors & Interiors',Thank you for your feedback, however we must stress that the contents of your review are inaccurate, and in parts, defamatory.RWinvest does not 'lie' about our products as your review claims. Information that you are provided at point of sale is entirely correct in line with business codes of practice. With regards to your assured rental returns, the figure agreed in your purchase contract is the amount which will be paid to you on a quarterly basis. We have spoken with the developer to ensure that your first payment due will be made on time, and in full. At this moment in time, there have been no payments due to you since the development completed so your account is currently up to date.If you do have any concerns, we would invite you to contact RWinvest at your earliest convenience to discuss these directly with a member of our team who are always on hand to assist you.RWinvest.
★★★★★ 5/5
Google“We recently purchased a house, and Chloe was incredibly helpful throughout the entire process. She provided clear guidance, answered all our questions promptly, and made the experience smooth and stress-free. Her expertise and dedication truly stood out, and we couldn’t be happier with the outcome. I highly recommend Chloe to anyone looking for a knowledgeable and reliable property manager!”
Mafaz · 18 November 2024
Agent replied · 9 December 2024
Hi Mafaz
Thank you so much for sharing your experience! We're thrilled to hear that Chloe made your home buying process smooth and stress-free with her expertise and dedication. We appreciate your recommendation and are delighted to have been part of such an important milestone in your life.
★★★★★ 1/5
TrustpilotDO NOT invest your money with RW Invest - BUYER BEWARE
DO NOT invest your money with this company, their employees are pleasant and attentive until they have majority of your money, they then pass you on from pillar to post, recommend solicitors who keep 'shutting down'despite you having paid money upfront for their their services and after almost 5 years of being patient (Covid was taken into consideration) My GBP35,000 has been sitting in their bank account earning interest and the development is still not completed - the newly appointed solicitor has suggested all potential investors group together to sue the development at a further cost which goes into the thousands and the developer has emailed to advise against it meaning the purchasers are left adrift RW invest appear to have washed their hands of it and cannot help me apart from sending me further emails about other developments that they would like to fleece me for. At this stage it looks as if I have lost all of my money and have no asset to show for it. Absolutely disgusted with this firm and cannot believe that legally this could happen in the UK. Prior to making this investment I checked the internet for any bad reviews and could find none - the reality is the before sales service is good but unfortunately you will be scammed - I wish someone had written an honest review - as a single parent this money was meant to subside my son's university - due to the financial strain this put on me my son did not complete university. BUYER BEWARE !!
A · 19 October 2023
Agent replied · 16 June 2024
Dear A Christie,Thank you for your feedback. However we must stress that the information contained in your review is not correct. The development referred to in your review was a buy-to-let student property investment. The solicitors referred to in your email were unfortunately impacted heavily during the early stages of the Covid-19 pandemic due to national lockdowns and changes to working conditions. As a result they unfortunately made the decision to cease trading, as many businesses across the UK were forced to do through no fault of their own. When this happened, RWinvest worked with the developer to source alternative legal representation on your behalf to minimize any disruption caused by this - Please note this is not the 'newly appointed solicitor' you refer to.As Covid-19 heavily impacted the student rental market and many students returned home or had to study remotely, there was no occupancy level for the completed part of the development, as with the majority of student accommodation across the country, and due to the ongoing and ever changing nature of the restrictions of the pandemic there was no indication of when this disruption would ease. As such, RWinvest worked with the developer who has now reached a positive, private and confidential agreement with all original investors in respect of their deposited funds which you will be aware of.RWinvest has been in constant communication with all investors as well as the developer in order to provide updates where possible relating to the sale of the development and we have actively advised against the risks of proceeding with the course of action suggested by the second alternative solicitors (not appointed by RWinvest) as we do not believe their suggestion is the best course of action at this stage.Should you wish the above directly we would welcome you to contact us at your earliest convenience.RWinvest.
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