RW Invest Liverpool reviews

★★★★★ 5/5

Trustpilot

Thank you to Kallum for helping me…

Thank you to Kallum for helping me through the process and for his prompt responses during time differences. Greatly appreciate!

Unknow · 17 July 2026

★★★★★ 5/5

Trustpilot

Kallum has been great and very…

Kallum has been great and very supportive through the process. Defo recommend

Wasim · 4 September 2026

★★★★★ 5/5

Google

I have recently invested in property with RW-Invest. Chloe Walker provided me with outstanding support and guidance with solicitor activities, filling in and filing legal documents in order to exchange contracts for the properties. Chloe was always available to answer my messages and emails. Her responses and replies were provided in a very timely manner, even when it was out of working hours and over the weekend. Chloe’s assistance certainly allowed for an expedited, stress free exchange process. I am sure that those who have had the pleasure in dealing with Chloe, will have had the same experience as I have. Thank you Chloe, you are greatly appreciated.

Steve · 2 December 2024

★★★★★ 5/5

Trustpilot

I cannot recommend highly enough

I cannot recommend Heather and Joshua at RW Invest highly enough. From start to finish throughout the completion of my property purchase, they were absolutely exceptional.

Keenan · 27 May 2026

★★★★★ 5/5

Trustpilot

RW Invest

Daniel Gledhill and Chloe Walker from RW Invest did a great job arranging and managing my property purchase right through to completion. They also recommended a legal practice who were quick and helpful (Liver Law) and a company to manage it for me. Buying a property is usually a long-winded process, these guys made it quick and painless.

Christian · 12 September 2026

★★★★★ 5/5

Trustpilot

Friendly Efficient Service from the…

Friendly Efficient Service from the outset with Daniel Woodbridge, Everything was explained and then furthermore verified (where possible) with past track record data, quite clearly he is extremely passionate about what he does and is an absolute professional in this field when it comes to buyers and getting to understand them and their needs, He couldn't do enough to ensure I was comfortable purchasing through RW Invest. Once the sale was agreed, Adam Burns of the Client Care Team took over with the admin side, he was equally professional and consistent in his detailed explanations and follow ups in the steps required to exchange on the sale and more importantly he was so patient. I also had the pleasure of meeting with one of the `RW's Directors, Felix, in their offices in London and the business ethos was clear........ meeting the needs of their clients giving the best professional service possible and making the experience "A Good One", in order to build long term business relationships and that's exactly what I feel. I could not recommend RW Invest enough from my experience so far, it's been a five star service all the way.

David · 16 November 2024

★★★★★ 5/5

Google

Very supportive and helpful team! Liam and Chloe from the Liverpool office were very helpful throughout the entire process. Liam helped me get the best deal for me. Chloe made sure to chase and guide me, my making sure everything was in place and the process went very smoothly thanks to her expertise. I would recommend their services

Anna · 12 August 2025

★★★★★ 5/5

Trustpilot

I had the pleasure of working with Choe…

I had the pleasure of working with Choe from RW Invest while purchasing my property, and I couldn’t be more grateful for her care and professionalism. From start to finish, Choe provided exceptional support, always ensuring I felt informed and confident throughout the process. Her attention to detail and genuine commitment to my satisfaction made the experience seamless and stress-free. I highly recommend Choe to anyone looking for a trustworthy and dedicated property agent. Thank you for your outstanding service!

Constantinos · 5 November 2024

★★★★★ 5/5

Trustpilot

Good First Investor Experience

I came across a recent investment opportunity with RW Invest and Joshua McIntyre presented a good serviced apartment in Salford. Joshua was very knowledgeable with the figures and surrounding areas with their upcoming regeneration projects. From that point on, my investment opportunity was managed by Chloe Walker who assisted with all contracts, liaising with appointed solicitors and facilitated developer agreements. Chloe is a proactive and confident Account Manager to work with and this made my first investment an enjoyable experience. I would happily recommend RW Invest and if you're lucky to get Chloe as your Account Manager. You'll be in good hands to help you finalise your investment exchange. Thank you Chloe for all the support that you've provided in the last few weeks.

Denny · 5 November 2024

★★★★★ 5/5

Google

We moved into A603 Parliament Square three weeks ago. We where living in Spain and put a deposit on the apartment in April with a view to move in September. Due to living in Spain Chloe was a valuable contact for us. She was prompt and reliable with our replies to messages and went out of her way to help us. We had several concerns about repairs and replacements in the property which she sorted for us. She was excellent at communicating and friendly and enthusiastic in her approach. Without Chloe's help we would have had a very difficult move to the UK. She has been excellent and professional in her approach to help us have this wonderful apartment.

Anita · 19 October 2024

★★★★★ 5/5

Trustpilot

Responsive and Supportive Service Experience

I found Adam to be very responsive and supportive throughout my property purchase. Communication was clear and timely, and I always felt guided along the way. Any questions I had were addressed quickly, which made the process smooth and reassuring. Overall, I appreciated his professionalism and consistent follow‑up, and it gave me confidence in the investment journey.

Vv · 27 August 2026

★★★★★ 4/5

Google

I’m an investor at their project 6 years ago I dealt with many of the managers at RW Previously was with Ben Fisher and now with Peter Sinclair Peter is very responsive He will go above and beyond to make things go smoothly. His customer service can be a role model. Amazed by how much he is willing to help and support and the advices he give are so helpful . Thank you a lot Peter🌹

Lolo · 2 November 2024

★★★★★ 5/5

Trustpilot

During the process of purchasing x2 off…

During the process of purchasing x2 off plan properties with RW INVEST LTD I can say I cannot recommend highly enough. The process from start to finish was smooth with no pressure when it comes to the exchange stage also. The information and advice I was provided from Ryan Francis and Chloe Walker was really helpful in me making my decision the correct one. Chloe always checks in with me to ensure everything is running smoothly and It only an WhatsApp text away when I have questions. All I can say now is I can’t wait to see the properties finished and have my first inspection when it comes! Thanks Ryan and Chloe for the experience. All the best,Stephen Macmillan

Stephen · 19 August 2024

★★★★★ 5/5

Google

Very professional company that go out of their way to accommodate all your needs and questions. Sean Orrett and Chloe Walker were especially helpful. Chloe really went the extra mile to help negotiate problems that arose during negotiations with solicitors. Living in a different country and time zones she worked hard and with gusto to make this whole transaction work and work well. Many thanks to you both. This is my third apartment from RW Invest and all very smooth sailing, like a well oiled machine.

Peggy · 26 July 2024

★★★★★ 5/5

Google

I recently visited two show flats at the new Embankment Exchange development, guided by Hannah Joy from RW-Invest. Overall, I was quite satisfied with the build quality. The first show flat I visited was a 2-bedroom apartment. The kitchen was open-plan and equipped with an electric cooker, a full-sized dishwasher, a fridge, and an integrated dryer and washing machine. However, there was no cupboard cover for the dryer and washing machine, which was a minor drawback. Additionally, there were only 3.5 full-sized wall-mounted cabinets in the kitchen, and they did not reach the ceiling as shown in some photos in the Embankment Exchange info pack. Despite this, I felt the storage space provided by these cabinets was sufficient for our needs. The living room had laminate flooring, while the bedrooms were carpeted, adding a touch of luxury. Each bedroom featured an en-suite bathroom, a built-in wardrobe, and a working desk. Overall, I was impressed with the amenities in both show flats, despite noticing the gap between the cabinet tops and the ceiling, which I found is common in many homes from my online research. Additionally, Hannah Joy was very professional and answered most of my questions. She even provided Personal Protective Equipment, including safety shoes and hi-vis jackets, for my wife and me. In conclusion, I believe this new development has great potential. The build quality is good, and the amenities provided are satisfactory for modern living.

Tommy · 26 July 2024

★★★★★ 5/5

Trustpilot

Exceptional Service

I recently exchanged contracts on my second flat purchase through RW Invest, and once again, I am extremely satisfied with the service provided. From start to finish, the entire process was seamless and professional.A special shoutout goes to Chloe Walker from the RW Invest Client Care Team. Chloe was absolutely fantastic throughout the entire process. Her dedication to ensuring I had a smooth experience was evident from the outset in her proactive approach.Having purchased my first flat through RW Invest, I knew I was in good hands. The consistency in their high standards of service is commendable. They made what can often be a stressful and complicated process feel straightforward.Thank you, Chloe and the entire RW Invest team, for your support and professionalism.

Marios · 22 July 2024

★★★★★ 5/5

Trustpilot

Show Flats in Embankment Exchange

I recently visited two show flats at the new Embankment Exchange development, guided by Hannah Joy from RW-Invest. Overall, I was quite satisfied with the build quality.The first show flat I visited was a 2-bedroom apartment. The kitchen was open-plan and equipped with an electric cooker, a full-sized dishwasher, a fridge, and an integrated dryer and washing machine. However, there was no cupboard cover for the dryer and washing machine, which was a minor drawback. Additionally, there were only 3.5 full-sized wall-mounted cabinets in the kitchen, and they did not reach the ceiling as shown in some photos in the Embankment Exchange info pack. Despite this, I felt the storage space provided by these cabinets was sufficient for our needs.The living room had laminate flooring, while the bedrooms were carpeted, adding a touch of luxury. Each bedroom featured an en-suite bathroom, a built-in wardrobe, and a working desk.Overall, I was impressed with the amenities in both show flats, despite noticing the gap between the cabinet tops and the ceiling, which I found is common in many homes from my online research. Additionally, Hannah Joy was very professional and answered most of my questions. She even provided Personal Protective Equipment, including safety shoes and hi-vis jackets, for my wife and me.In conclusion, I believe this new development has great potential. The build quality is good, and the amenities provided are satisfactory for modern living.

Tommy · 20 July 2024

★★★★★ 5/5

Trustpilot

The staff at R W Invest are all…

The staff at R W Invest are all fantastic. I have purchased 2 apartments with them and everyone I have been in contact with couldn't do enough to help in the process. Just 2 of the stars (could have added many more) i dealt with were Chloe and Huw, both friendly, very helpful and patient.

Mark · 6 August 2026

★★★★★ 5/5

Trustpilot

We highly recommend RW Invest to anyone…

We highly recommend RW Invest to anyone looking for an experienced, reliable and knowledgeable professional company. We first dealt with Ben Owen, Property investment consultant, and can’t fault him at all, great personalised service. He was very professional and looked after our every need, testament to the company. Even their client care team, Chloe Walker and Rachael Barkley, are flawless and provided outstanding service and very professional, and it is complimented with Daniel Chapman, client relations manager, who is keeping us in the loop on the construction updates of the development monthly. We are more than delighted with their services throughout the entire process. They provided us with extremely helpful advise and guidance every step of the way and ensured that we understood all aspects involved in securing a property through them.

Stephanie · 28 June 2024

★★★★★ 4/5

Google

Had a great experience. Received detailed info and the follow up was top notch. Chloe Walker made me feel confident about my decisions and next steps

Nse · 16 March 2026

★★★★★ 5/5

Trustpilot

Great personalised service

Great personalised service! I was really happy with the service during purchase of my property. Andy and Chloe Walker were with me all through the process and it was great teamwork!The gesture that impressed me most is the way Kallum Holmes offered help to me two months after I became their ‘ex’ client! He called me twice on my international number and proactively helped me through my situation. Made me feel that I really mattered to them and wasn’t just a number!

Sangita · 26 June 2024

★★★★★ 1/5

Trustpilot

Avoid, avoid all 'property investment' companies, it turns out to be more trouble that it is worth

My experience shows that RWI act as pressure salesmen in the primary interest of 1)developers to sell their properties; 2) themselves to get their commission, at the expense of the interests of investors. For example, it is my experience and that of other investors I have heard from, that they present investment options to many investors on the basis that that deal is partially funded via mortgage at market interest rates; this is a marketing tactic they use to try to get you to buy multiple properties. It later transpires that those properties are unmortgageable, which places investors in a tight place. Worse still, for my conveyance, both RW Invest and its principal/developer, Caro, refused to provide crucial fire safety documentation that lenders require to mortgage the property. That is, RW Invest & Caro's actions have the effect of hindering investors' ability to obtain a mortgage, while simultaneously threatening to swallow the deposits of investors. Again putting investors in an impossible situation, and undue stress. Developer orientation - Example: RW Invest had ignored and/or dismissed several internal complaints I had made about their negligence and mismanagement of the conveyance. But, when I posted this review, they tried to have it removed and only at that stage responded to the complaints I made via multiple internal channels.They also failed to secure extensions to complete, in view of the fact that the delay in completion was caused by their & developer's mismanagement of the conveyance. This indicates to me that their primary objective is their bottom line, even if their actions place their investments at a high risk of losing their hard earned investment capital.RW Invest/Caro have poor conveyance management: E.g. myself and a number of other investors were promised an EWS 1 form (a requirement for a building of this specification) for a number of months by both Caro and RW Invest. This doc is necessary to arrange a mortgage. On their representations, we waited for months and that EWS1 never came. Instead of apologising and explaining that to investors, RWI start putting pressure on investors to complete knowing full well that RWI & Caro have prevented investors from completing. That is poor conveyance management & misrepresentation which puts investors at risk of losing £50k, as well as undue stress.Advice for investors considering working with RW Invest:At sales/pre-contract stage you should disregard representations that it's too early to get an AIP, or that the forms, permits etc to apply for mortgage will certainly be given to you at a later stage of construction, or representations made by RW Invest about the mortgageability of the property they are advising you to invest in. If you are relying on mortgage finance for your deal (as RWI advises you to), I would make the property being mortgageable a condition of the agreement to lease, or walk away from the deal. Reviews: I would wait until the end of the conveyance before leaving a review. In my experience, RW Invest sweeten up investors at the beginning (i.e. appearing to be very responsive, diligent, genuine) and then request for a review at that stage. Once you exchange contracts, things take a hideous turn. When you need to speak to someone, your client relationship manager is MIA. Things got so bad that I sent requests to two RWI personnel, to but me in touch with their MD. I was rudely shunned by the RWI personnel. After writing on TrustPilot, I approached them once again, hoping they would now take my complaint seriously & rectify. Instead, they responded justifying their negligent actions & taking an aggressive stance toward me.Very untrustworthy business and I hope for all investors out there RWI and Caro make amends.11 months since reservation - no property, threats to swallow my investment and acute stress due to RWI/Caro.Recourse:I know of & am connecting with other investors who have been misrepresented to by RW Invest & Caro, so should you want to talk/take action, feel free to reach out to my assistant at charlottehaggerty6 on gmail and she'll add you to the group. All the best with your investment journey.RachealUpdate: this is now with The Property Ombudsman. Over a year since RW Invest promised me high yield investment properties. Nothing to show for it apart from lost fees, unbelievable stress and being on the receiving end of corporate bullying from them & developer Caro.Also worth noting, that I'm told by other investors that one of their main developers, Caro, have breached the rental assurance agreement and investors have not been paid rent for 2 years.

Racheal · 20 June 2024

★★★★★ 1/5

Trustpilot

Avoid, avoid all 'property investment' companies, it turns out to be more trouble that it is worth

My experience shows that RWI act as pressure salesmen in the primary interest of 1)developers to sell their properties; 2) themselves to get their commission, at the expense of the interests of investors. For example, it is my experience and that of other investors I have heard from, that they present investment options to many investors on the basis that that deal is partially funded via mortgage at market interest rates; this is a marketing tactic they use to try to get you to buy multiple properties. It later transpires that those properties are unmortgageable, which places investors in a tight place. Worse still, for my conveyance, both RW Invest and its principal/developer, Caro, refused to provide crucial fire safety documentation that lenders require to mortgage the property. That is, RW Invest & Caro's actions have the effect of hindering investors' ability to obtain a mortgage, while simultaneously threatening to swallow the deposits of investors. Again putting investors in an impossible situation, and undue stress. Developer orientation - Example: RW Invest had ignored and/or dismissed several internal complaints I had made about their negligence and mismanagement of the conveyance. But, when I posted this review, they tried to have it removed and only at that stage responded to the complaints I made via multiple internal channels.They also failed to secure extensions to complete, in view of the fact that the delay in completion was caused by their & developer's mismanagement of the conveyance. This indicates to me that their primary objective is their bottom line, even if their actions place their investments at a high risk of losing their hard earned investment capital.RW Invest/Caro have poor conveyance management: E.g. myself and a number of other investors were promised an EWS 1 form (a requirement for a building of this specification) for a number of months by both Caro and RW Invest. This doc is necessary to arrange a mortgage. On their representations, we waited for months and that EWS1 never came. Instead of apologising and explaining that to investors, RWI start putting pressure on investors to complete knowing full well that RWI & Caro have prevented investors from completing. That is poor conveyance management & misrepresentation which puts investors at risk of losing £50k, as well as undue stress.Advice for investors considering working with RW Invest:At sales/pre-contract stage you should disregard representations that it's too early to get an AIP, or that the forms, permits etc to apply for mortgage will certainly be given to you at a later stage of construction, or representations made by RW Invest about the mortgageability of the property they are advising you to invest in. If you are relying on mortgage finance for your deal (as RWI advises you to), I would make the property being mortgageable a condition of the agreement to lease, or walk away from the deal. Reviews: I would wait until the end of the conveyance before leaving a review. In my experience, RW Invest sweeten up investors at the beginning (i.e. appearing to be very responsive, diligent, genuine) and then request for a review at that stage. Once you exchange contracts, things take a hideous turn. When you need to speak to someone, your client relationship manager is MIA. Things got so bad that I sent requests to two RWI personnel, to but me in touch with their MD. I was rudely shunned by the RWI personnel. After writing on TrustPilot, I approached them once again, hoping they would now take my complaint seriously & rectify. Instead, they responded justifying their negligent actions & taking an aggressive stance toward me.Very untrustworthy business and I hope for all investors out there RWI and Caro make amends.11 months since reservation - no property, threats to swallow my investment and acute stress due to RWI/Caro.Recourse:I know of & am connecting with other investors who have been misrepresented to by RW Invest & Caro, so should you want to talk/take action, feel free to reach out to my assistant at charlottehaggerty6 on gmail and she'll add you to the group. All the best with your investment journey.RachealUpdate: this is now with The Property Ombudsman. Over a year since RW Invest promised me high yield investment properties. Nothing to show for it apart from lost fees, unbelievable stress and being on the receiving end of corporate bullying from them & developer Caro.Also worth noting, that I'm told by other investors that one of their main developers, Caro, have breached the rental assurance agreement and investors have not been paid rent for 2 years.

Rach.S · 20 June 2024

★★★★★ 4/5

Trustpilot

My experience and engagement with the…

My experience and engagement with the Admin Chloe was highly responsive & professional to get the process going.

Rashmi · 15 May 2026