Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotInvestment Property - Highly Recommended
RW Invest played a pivotal role in my search for an investment property as a non-resident landlord. Lee Blackie adeptly grasped my requirements, swiftly identifying a suitable property. Throughout the purchase process, Adam Burns provided invaluable expertise, liaising with solicitors as needed. I highly recommend the team for their seamless and rewarding approach.
Alison · 5 May 2024
Agent replied · 16 June 2024
Hello Alison, Thank you so much for sharing your positive experience!We are so pleased to hear that you would consider recommending us to others. Don’t forget to take advantage of our referral scheme when spreading the word!
★★★★★ 5/5
TrustpilotFantastic service from RW-Invest
Fantastic service from RW-Invest. Thanks to Phoebe who handled my case professionally and was always prompt in replying to my endless queries :)
Nitin · 1 February 2023
Agent replied · 16 June 2024
We appreciate the positivity
★★★★★ 5/5
TrustpilotThe company keeps track of the process…
The company keeps track of the process all the way from picking up the apartment till completion of the purchase. Very good and experienced staff. Smooth process overallMight be better in the future if the company explicitly states the fees of SDLT for non residential customers since it's percentage of the property price
Moosa · 2 May 2024
Agent replied · 16 June 2024
Dear Moosa,Thank you very much for your feedback, it is very much appreciated.
★★★★★ 5/5
TrustpilotResponsive and supportive.
Doried · 23 January 2026
Agent replied · 24 January 2026
Thank you for your kind feedback, Doried
★★★★★ 1/5
TrustpilotBe aware
RW Invest are the assuring 7% return for 1 year as sold???Be aware! They sell you a property by stating they assure rental returns and only work with the best, most trusted developers. I purchased at one Baltic square and the developer went bust and nobody wants to honour the original agreement. Now being told that there is no assured rent. It is outright misrepresentation and will be getting the lawyers involved.
Jonpaul · 17 December 2022
Agent replied · 16 June 2024
Dear Jonpaul,Thank you for your feedback. As your feedback highlights, when you purchased your property with the previous developer there was an agreement in your contract between you as the leaseholder, and their management agent to receive a percentage of assured rent following completion of your purchase.It is important to highlight that this agreement was strictly between the leaseholder and the management agent in place on the development as per their exchanged contract. We have recently learned that a 3rd party entity petitioned a winding up order against the management agent, causing them to cease operation. It is important to highlight that the entity that petitioned for this did so due to matters entirely separate to this development or RWinvest and had no affiliation with any purchase in this development. This course of events could not have been foreseen or planned for by anybody at the outset of your purchase, but naturally the closure of the management agents due to the 3rd party entity has meant there are implications for you as a leaseholder in this project. In order to assist you with this, RWinvest has actively sourced a new management agent on your behalf, to oversee the management of your property upon completion, should you choose to use their services.They are a highly experienced management agency and as such we believe that they can offer a more enhanced service than that of the original agents in place at the time of your purchase. They currently have over 1,500 properties tenanted and under their management. Based upon initial projections the headline gross rents may actually be in excess of the rental figures under the agreement with the previous management agents, and RWinvest have sent an update out regarding this, making our Post-Sales team available to discuss this matter at length should you wish to do so.We would urge you to contact RWinvest directly at your earliest convenience so that your Post-Sales Manager can speak with you regarding this. RWinvest.
★★★★★ 5/5
TrustpilotGood service with reliable projects of…
Good service with reliable projects of properties
Yin · 16 December 2025
Agent replied · 23 December 2025
Thank you for your feedback! We're glad you found our service reliable and useful
★★★★★ 1/5
GoogleVery unprofessional phoned once they put the phone down and phoned again they took a few details put me on hold to put the phone down again I phoned again they realised it was me again and sniggered between colleagues … I enquired about a property viewing they said they will contact me at the end of the day I asked how by phone or email they weren’t sure and no surprise no contact was made by them to either confirm or reject viewing … Don’t waste your time with these tossers
Maria · 26 July 2024
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Always ready to help and very informative. Special thanks to Ruairi and Rachael who have been very supportive.
Sanjay · 25 April 2023
Agent replied · 16 June 2024
We appreciate your comments
★★★★★ 5/5
TrustpilotGreat service
Rachael was quick to respond & efficient. It was a great service from her and also from Tiarnan who was equally quick & fully engaged.
SS · 26 October 2022
Agent replied · 29 August 2024
Thank you very much for your kind feedback
★★★★★ 5/5
TrustpilotRental income paid on time
We bought two properties from RW Invest and we are so happy! We have already received our rental income for both properties on the date promised, as well as the amount promised. Jennifer is an absolute star and helped us throughout the whole process. She delivers on everything that I ask her help with. Keep up the good work, we can definitely recommend a property investment with RW Invest!
Ilze · 2 November 2020
★★★★★ 5/5
TrustpilotChloe was very supportive throughout the process
Chloe was alway available to support, answer questions, remind us to complete forms within the deadline
Pauly · 28 July 2023
Agent replied · 16 June 2024
Thank you for your positive feedback, Pauly
★★★★★ 5/5
Trustpilota pleasant site visit
had a pleasant site visit. The RW representative was very informative and gave lots of constructive advices, Thanks to Thomas Southern.
Fergus · 23 February 2023
Agent replied · 16 June 2024
Appreciate the positivity
★★★★★ 5/5
TrustpilotGreat experience with RW Invest
It was pleasure for us to work again with Ben Fisher and Chloe Walker from RW Invest. We got to know Ben a year ago and through this time he was very supportive and patient and helped us to choose great investment properties. We were also so lucky to be assisted by Chloe to the completion of one more property. She is really kind and a great professional.
Евгения · 23 March 2023
Agent replied · 16 June 2024
Thank you for taking the time to highlight your experience
★★★★★ 5/5
TrustpilotRachael Barkley has communicated with…
Rachael Barkley has communicated with myself all the way through the process of buying to Exchange today and been extremely helpful at all times. Rachael has gone out of her way to answering questions and checking if I needed any help at each stage with contact between myself and the solicitors all the time. Extremely pleased so far and a pleasure to work alongside.
Chris · 7 July 2023
Agent replied · 16 June 2024
Thank you
★★★★★ 5/5
GoogleEfficient , professional and service dedicated team , a team that is pleasure to work with.
Avner · 3 September 2025
Agent replied · 9 September 2025
Thank you for your kind words! We're thrilled to hear that you found our team efficient and professional. It’s always our goal to provide a dedicated service that ensures a great experience for our customers.
★★★★★ 5/5
TrustpilotPhoebe is very attentive to details of…
Phoebe is very attentive to details of request, and send all the information in timely manner, really appreciate her assistance.
Jessie · 2 March 2023
Agent replied · 16 June 2024
Appreciate the positivity
★★★★★ 5/5
GoogleEmma Netherton - Client Care Manager
My recent experience of dealing with Emma Netherton - Client Care Manager was first class. She responded promptly to my emails and helped with a problem I encountered almost three years after purchasing an investment property through RW Invest. She worked hard to find out some information and I am very happy with the outcome. Thank you Emma - you are a big asset to the Company.
Lesley · 19 June 2018
★★★★★ 1/5
GoogleHad a very frustrating time with them in not returning calls and passing problems to Legacie only to find out that it is their issue, not Legacie. Property purchased last July with end of August early September completion. Completion finally happened in June, 10 months late
Sarah · 26 July 2024
Agent replied · 25 August 2024
Dear Sarah,
Thank you for your feedback, and we are please that we have had the opportunity to discuss this with you directly.
To clarify some of the points within your feedback - our Post-Exchange and Payments team will send an email to all investors as completion is approaching in order to ensure that a blanket update has been sent to all investors outlining the completion process and the necessary next steps. This then gives all investors the opportunity to respond with any specific queries they may have in response to the update, and our payments team will also pro-actively reach out to ensure the update was received and to answer any questions you may have.
Nevertheless, we thank you for your feedback and of course this is always taken on board moving forward.
Should you require anything else, please do not hesitate to contact us directly.
RWinvest.
★★★★★ 5/5
GoogleChloe Walker particularly helped me through the exchange process with the solicitors, she was checking the process continuously with me and the solicitors. She was extremely helpful and responsive. We were always in touch via phone calls and emails. So, overall process so far is excellent.
Gurhan · 26 July 2024
Agent replied · 25 August 2024
Thank you Gurhan!
Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
TrustpilotChloe was very efficient
Chloe was very efficient, helpful and always on hand to support. A great service! Michelle
Michelle · 19 July 2023
Agent replied · 16 June 2024
Thank you
★★★★★ 5/5
GoogleEarly days but I must say that we are impressed with the sales team
Chloe Walker was especially fantastic, making sure everything goes smoothly to exchange
We are hoping that we will have same esperience and review to completion and after sake.
So far, good experience
Dr Chris
Chris · 18 June 2023
★★★★★ 5/5
GoogleThe support offered from all the staff were amazing. In my case, Lee was very transparent and really helped me secure my apartment with good negotiations. Rachel was also amazing at getting the paperwork done. They really did follow things up and made the whole experience extremely smooth.
Shueb · 18 June 2023
★★★★★ 5/5
TrustpilotAdam Burns and Hamid Hasan
Adam Burns and Hamid Hasan are amazing, helpful, efficient and very professional. They really make things easy and ensure timely response from all parties. This is my first acquisition with RW Invest and I would without hesitation recommend them.
Noorjahan · 12 November 2024
Agent replied · 23 December 2024
Thank you for sharing your positive experience, Noorjahan. We appreciate it and will continue to be on hand to support you when needed.
★★★★★ 5/5
TrustpilotChloe was very informative and helpful…
Chloe was very informative and helpful through whole process. She is a real asset
Konrad · 10 August 2023
Agent replied · 16 June 2024
Thank you Konrad, glad to hear you were happy with our service
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